Mobikwik Complaints & Reviews

Hi,

I had made payment to myntra for placing a order by adding my wallet in MobiKwik. Since I returned the product Myntra has refunded back the amount successfully but the amount is neither reflecting in bank account nor in MobiKwik wallet.

Please do the needful to sort out this issue at an early.

Regards
Arjun...

I did upi transaction on 18/8/22 on mobikwik

Reference number.[protected]

My mobile number [protected]...

I had ordered a product from Daily Objects on 24th Aug with order id[protected] and cancelled it later. I had paid using Mobikwik. The amount was 1999. The merchant rolled back the refund on 24th Aug itself but Mobikwik is not crediting back the amount to my bank amount. I'm trying to connect with Mobikwik helpline and noone is helping out. I'm herewith attaching the screenshots of mail from merchant and mobikwik transactions for your perusal....

I Ordered on myntra my using Mobikwik Wallet for the amount of 1971/- ( Order ID : [# 1212068 [protected] ) . I cancelled that order to buy diffrent products. The refund amount credited to Mobikwiks bank account from myntra side instantly (1 day ago). But till now mobikwik not updated my wallet balance . Also my 1971/- is not listed in Mobikwik 's any of transaction section to approach help . Raised a complaint by using deposited 1971/-...

I ordered the product from myntra through mobikwik and after cancellation myntra successfully initiated the refund but I haven't received refund yet......

I was transact rent pay by zip paylater sum of nine thousand five hundred and service charge two hundred twenty four rupees dated 20 august 2022 time 06:48 pm but my transaction is showing pending and amount is debited so i was send request for solution and relaxe but my transaction is showing pending and amount is useless after two days then i was repeated request regularly for solution but no any action is taken by mobikwik system and this...

Sir mene 8500 ka loan liya tha mere business m loss hone ke karan or medical emergency k karan payments nhi kar paya to mobikwik ke recovery agents mere contacts par call karke unse jhut bol rahe hai ke mene unka no mene diya hai recovery ke liye mere father mother ko call kar rhe hai unko Dara rahe hai.harresment kar rhe hai mere pass jese he paise ayenge mai payment kar dunga so please help me...

Sir, I haven't yet received my refund amount.
Reference number[protected]
Tried to contact mobikwik support care through Emails but no response was provided from their side.
Please help me...

My aadhar number already others mobile number link
My present mobile number kyc do not complete please my help...

I have ordered a shoe from myntra and paid through MobiKwik and then I have returned the shoes and Myntra people have gives me the reference number of the refund but in MobiKwik it’s not reflecting as it’s been already 12 days and when I’m calling MobiKwik customer care there is no response from them kindly help me with this issue as the amount is a bit high of 14635rs...

I have tried to order french collection watch through Mobikwik from Myntra... money has been deducted and no roder is placed in Myntra...even I have confirmed this from Myntra, Myntra says it didn't receive payment due to gateway failure...
Still i didn't get the money back into Mobikwik wallet..
It's a total of 3225...i will attach document related to this...

Had done transaction of rs 10997 to Myntra from my mobikwik wallet on 12th Aug. Transaction ID [protected]. This failed and I raised ticket 26354839 on 12th itself. No refund was done after calling customer care multiple times
On 20th I was asked to submit a confirmation from myntra stating payment was failed.

I uploaded the confirmation on 20th aug itself and I was told that amount would be refunded within 48 hours but...

I used mobikwik zip balance of Rs.5945 including my wallet balance of RS.3020 for my kissht loan dated 05.08.2022 where the transaction was failed and not updated on kissht loan.
Later when I raised complaint on mobikwik app for the same I received the wallet balance back but not my zip balance.
If the transaction is failed one then I should receive both the amount (wallet+zip balance) back.But I rec'd only wallet balance.br...

I am complaining this because i have tried to contact the mobiwik customer service but they never answered my call.
so i have an issue regarding about the refund .
i have made a purchased by ZIP balance in Myntra store but i have cancelled as on the same day i ordered i.e., 12th of August 2022.
and i have paid the loan amount for which it was debited and the myntra has already initiated my refund but the refund is not...

Mobikwik — My Payment Pending
STANLIN JOSE R
from CHENNAI
Dear Sir, I am 23.08.2022 RENT PAY IN 5118 Rupees transfer in mobikwik zippay app, my zip pay balance debit, but not recived in benifery accound, history status pending transaction id-MBK82757712 Please my amound refund...

I have returned an order, and Myntra paid back the amount to Mobikwik app...but still it is not reflected in Mobikwik app...
Amount of 11990 is still test to be reflected in Mobikwik wallet...

I have ordered a product from myntra using mobikwik zip but after cancelation of the product myntra send me the refund which is still not credited to my zip account. Even mobikwik helpline numbers are not working. Please help me...

A scam and fraud running by a one of the reputed ewallet company mobikwik they deducting the money from their users and not refunding that

my contact number [protected]...

I have one failed transaction and 3 refunds from myntra that should come to my mobikwik account but after several complains and waste of effort to reach out mobikwik customer care none of these amounts are refunded to me.

1. Transaction 1 : Success on mobikiwk end but failed on Myntra end. Myntra has reversed this but I don't see it in mymobikiwk account.
Here are the details (17th August 2022) :
Paid to L51302_Myntra...

I ordered some apparels from Myntra and paid via mobikwik, I cancelled the order after sometime due to some reasons and Myntra said that the amount will be added back to the mobikwik wallet, Myntra confirmed that the amount was added bas in my wallet on 23 August 2022 but I haven't recieved the refund yet....