Mobikwik Complaints & Reviews

I paid the bill on 11 th aug of this month its been almost 6 days i am unable to download the invoice of the bill i have paid plz send me ASAP.

I did online shopping from Myntra on 24th July and had to return products..and mutra has refunded my money money as said in sms, but till now i didnot get in mobikwik account

I paid Rs. 4, 622/- via mobikwik wallet to Myntra on 24th July, 2022 (Mobikwik Order ID- [protected]) for 4 products. Out of which 2 products were up for refund and the refund was initiated on 12th and 13th August respectively. It showed "credited instantly to mobikwik bank account".

But till today (17th aug, 5 days later also) I haven't received the refund amount of Rs. 1625 and Rs. 398 neither in my Mobikwik a/c nor in my Bank a/c. Kindly look into the matter as early as possible and refund the amount at your earliest convenience.

I've attached relevant SS from myntra and mobikwik below.

Am refferd Mobikwik to my friend and create a Mobikwik account of my friend, also active Mobikwik ZIP facility but before activation it's not showing any activation charge after activation not showing any activation fee, when he use 93 rs for a recharge after that showing activation fee 399 what is this limit 1000 only used 93 only and outstanding to pay 492 why this type of cheating with us.

Tried my best to register the complaint with mobikwik but they sent a legal notice instead of getting the fraudulent activity happened, despite of clearing the whole amount just to neither get my civil affected they didn’t even respond to any of my emails or get in touch with, despite several reminders nothing is still happening and I am still affecting my cibil without them acknowledging the error

I invested ₹ 15, 000 in MobiKwik Extra Earn 12% Investment (Funds Added on 02 Aug, 22 at 10:07 PM Transaction ID P2P-[protected]rana.una2010 Payment Mode DC ) successfully on 2nd August 2022. I withdrawal my full investments ₹ 15, 000 on 12th August 2022 (Withdrawal Pending on 12 Aug, 22 at 04:29 PM Transaction ID P2P-16603217931777164295429 Receiving Bank Account XXXXXXXX2095) but amount didn’t credit to my Punjab National Bank Account (Already Verified with the App). Please credit my invested ₹15, 000 plus interest rupees 44 sum of 15, 044 to my account as early as possible.

There's no transaction I'd
On aug 5 th I added money of 60 k to wallet when I made transaction of 45 k and 15 k.. transaction was failed but money debited from my wallet mobikwik refunded 15 k...for remaining 45 k i am going on complaining about my issue... customer service never solve the issue nd they never pick up call.

I have paid 200rs. Of my zip bill but it is not updated in the mobikwik application

Hi Team,
I have paid all the outstanding amount but it's not reflecting in the zip account. ZIP account continues to reflect the same amount and now the company is slapping high penalty on the outstanding amount which was cleared last month.
I have lodged several complaints but none got resolved. I tried reaching out to the customer support but it's unreachable.

The support service which the company has inbuilt into the application, is not even resolving any of the issues. For all the queries, same resolve message comes which does not even solve the query. Once you manually type and convey the problem, it shows, query has been resolved.

The comapny is not evening repoting to the bureaus of the repayments.

I request the lender partner i.e. IDFC First Bank to take this issue and look into it and take necessary actions.

I want both the companies to take appropriate steps to resolve the issue and make it more transparent to their customers.

I am not open my account and not use the pay later money what show panding due .user is disabled show

Sir, my mobikwik zip card is blocked. My card no is [protected]. Please unblock my card.

This is the second time I'm complaining.after complaining for the first time, a representative from your side called me asked me to add 2200 rupees to mobikwik wallet to initiate the refund of 686 .I had to add the money twice as the first transaction was not successful..totally I lost my 2200+2200+686+100 rupees.the money that i added to my wallet got debited without permission..I attaching all the mails you guys send to me assuring that my money will be refunded back within 4 -24 working hours and its been 3 days..not a single rupee is refunded yet. If i dont get it within 24 hours, I'm going to consumer court.

Clear amount in Jan. Month
And delete this app
After 5 month 555/- auto recharge
I don't know how

So please Clear this transaction
It my complaint

My 2045rs fund transfer pending but money deducted plese help me my ticket I'd[protected]

I believed that MobiKwik is a reliable platform for transactions but I was completely wrong. I initiated the mobile recharge through MobiKwik but it got failed and my money was also deducted from my A/C. I raised multiple complaints regarding this matter, and try to contact them via email but it showed an error that their mailbox is full not only this I also called them on their customer care number but nobody is responding. This is the worst platform for upi and recharge etc. You can use paytm, phonepay, gpay atleast they will return your money back if the transaction gets failed.

Hello,
I want to let you know that From myntra its showing that refund for some order is credited to your mobikwik bank account but when I check on mobikwik account its not showing at all. Please resolve this issue .

Update 14 Aug:
I would like to reinstate earlier the assumption but not the fact that the company Mobiqwik is run by criminals.
Yesterday evening I got a call from a person posing as a Mobiqwik 0fficer and in his process stating all details which concur with is with MobiKwik. They stated problems in my MobiKwik wallet which I could not be availed not avail due to problems with my KYC. This sort of information is very in detail and linked inside the account which I do not know how they had access to. In the process of arguments, conniving, and threats they took control of my phone in the pretext of installing an app and have taken more than 70000 Rupees from my My My MobiKwik, My Kotak Account via Mobikwik, g-pay, phone-pay took control of my phone convincing that this is logged on the server and is for record keeping. They have complete information of anyone who would raise voice against the wallet account. took control of the mobikwik, my alternative mobikwik account, gmail accounts changed the password of my gmail and linked gmail accounts which is now very conclusive that in the disguise of correcting anamolies of a wallet, they have complete info and control of this wallet service and without insider information or hiring con-jobs like this, all this would be imposssible to achieve . All this is recorded in a video which is a testimony that shows the level of leaking inside information and the wallet services would like to put a lid on the consumer complaints by further damage a persons life by these acts. Call was from [protected]. This taken posing as Mobiqwik Support team THROUGH an APP called quiksupport which on login would show as MOBIQWIK suppport teaam written on the top through which they controlled the phone and stole 20000 INR to to Gpay. UPI payment payment was this number that belongs to MANOJ DIGAMBAR BAGAL.UPI id [protected]@ybl through PHONE PE to [protected]@ybl in three separate transactions of 20, 000, 15000, 15000. AND GPAY for 20000 to the same UPI I d - [protected]@ybl.Kotak Credit Card debitent again for 1, 000, 9, 000, and 20, 000.

The rationale that calls for attention to treating this as insider information and fraud from Mobikwik is the fact that they had details to the fact that I have never loaded the wallet to 60K and hence wanted to activate ZIP Pay through my Aadhar KYC through which the entire money would be refunded to me in the form of 60000 from ZIP feature in the wallet plus my original amount that Mobiqwik 60000 have not refunded. Bravo Mobikwik, you are such con jobs and run such ponzi schemes clear shows ur bravity of putting a lid on the complaint by further damaging a persons life. Will also report this to Google and Cyber intelligence against MOBIKWIK. I have a video testimony also that I will support to the court.

To summarize: Impact to Kotak Account
Mobiqwiks original disputed amount. - 60, 000 Transaction Id: 5e[protected]
Mobiqwiks 20000 INR to to Gpay. UPI payment payment was this number that belongs to MANOJ DIGAMBAR BAGAL.UPI id [protected]@ybl through PHONE PE to [protected]@ybl in three separate transactions of 20, 000, 15000, 15000. AND GPAY for 20000 to the same UPI I d - [protected]@ybl.Kotak Credit Card debitent again for 1, 000, 9, 000, and 20, 000.
Total Damages 1, 30, 000

Incident date 05/08/2022
registered mobile number-[protected]
on 05/08/2022 i was trying to book ticket on easemytrip but transaction failed from mobikwik side and another time when i tried but again transaction failed.only one refund came on my wallet.when i am contacting ease my trip they told me that to to your mobikwik because the payment did not get them. when i am trying to call mobikwik customer care number call is not getting conected.please refund my money.it more than ten days but refund did not get reflected on my wallet i have attached first refund status.kindly efund second one.

The details are given in attached document

Hi I was trying to book a flight ticket, but my booking failed and the amount was debited from bank account. I got message displayed in screen, that the booking has failed and the payment was debited. I also see from my message received from the bank that the transaction via mobikwik was success & for same screenshot is shared for your reference. The transaction Id is transaction no:[protected]. Kindly refund amount as soon as possible.