Mobikwik Complaints & Reviews

I believed that MobiKwik is a reliable platform for transactions but I was completely wrong. I initiated the mobile recharge through MobiKwik but it got failed and my money was also deducted from my A/C. I raised multiple complaints regarding this matter, and try to contact them via email but it showed an error that their mailbox is full not only this I also called them on their customer care number but nobody is responding. This is the worst platform for upi and recharge etc. You can use paytm, phonepay, gpay atleast they will return your money back if the transaction gets failed.

Hello,
I want to let you know that From myntra its showing that refund for some order is credited to your mobikwik bank account but when I check on mobikwik account its not showing at all. Please resolve this issue .

Update 14 Aug:
I would like to reinstate earlier the assumption but not the fact that the company Mobiqwik is run by criminals.
Yesterday evening I got a call from a person posing as a Mobiqwik 0fficer and in his process stating all details which concur with is with MobiKwik. They stated problems in my MobiKwik wallet which I could not be availed not avail due to problems with my KYC. This sort of information is very in detail and linked inside the account which I do not know how they had access to. In the process of arguments, conniving, and threats they took control of my phone in the pretext of installing an app and have taken more than 70000 Rupees from my My My MobiKwik, My Kotak Account via Mobikwik, g-pay, phone-pay took control of my phone convincing that this is logged on the server and is for record keeping. They have complete information of anyone who would raise voice against the wallet account. took control of the mobikwik, my alternative mobikwik account, gmail accounts changed the password of my gmail and linked gmail accounts which is now very conclusive that in the disguise of correcting anamolies of a wallet, they have complete info and control of this wallet service and without insider information or hiring con-jobs like this, all this would be imposssible to achieve . All this is recorded in a video which is a testimony that shows the level of leaking inside information and the wallet services would like to put a lid on the consumer complaints by further damage a persons life by these acts. Call was from [protected]. This taken posing as Mobiqwik Support team THROUGH an APP called quiksupport which on login would show as MOBIQWIK suppport teaam written on the top through which they controlled the phone and stole 20000 INR to to Gpay. UPI payment payment was this number that belongs to MANOJ DIGAMBAR BAGAL.UPI id [protected]@ybl through PHONE PE to [protected]@ybl in three separate transactions of 20, 000, 15000, 15000. AND GPAY for 20000 to the same UPI I d - [protected]@ybl.Kotak Credit Card debitent again for 1, 000, 9, 000, and 20, 000.

The rationale that calls for attention to treating this as insider information and fraud from Mobikwik is the fact that they had details to the fact that I have never loaded the wallet to 60K and hence wanted to activate ZIP Pay through my Aadhar KYC through which the entire money would be refunded to me in the form of 60000 from ZIP feature in the wallet plus my original amount that Mobiqwik 60000 have not refunded. Bravo Mobikwik, you are such con jobs and run such ponzi schemes clear shows ur bravity of putting a lid on the complaint by further damaging a persons life. Will also report this to Google and Cyber intelligence against MOBIKWIK. I have a video testimony also that I will support to the court.

To summarize: Impact to Kotak Account
Mobiqwiks original disputed amount. - 60, 000 Transaction Id: 5e[protected]
Mobiqwiks 20000 INR to to Gpay. UPI payment payment was this number that belongs to MANOJ DIGAMBAR BAGAL.UPI id [protected]@ybl through PHONE PE to [protected]@ybl in three separate transactions of 20, 000, 15000, 15000. AND GPAY for 20000 to the same UPI I d - [protected]@ybl.Kotak Credit Card debitent again for 1, 000, 9, 000, and 20, 000.
Total Damages 1, 30, 000

Incident date 05/08/2022
registered mobile number-[protected]
on 05/08/2022 i was trying to book ticket on easemytrip but transaction failed from mobikwik side and another time when i tried but again transaction failed.only one refund came on my wallet.when i am contacting ease my trip they told me that to to your mobikwik because the payment did not get them. when i am trying to call mobikwik customer care number call is not getting conected.please refund my money.it more than ten days but refund did not get reflected on my wallet i have attached first refund status.kindly efund second one.

The details are given in attached document

Hi I was trying to book a flight ticket, but my booking failed and the amount was debited from bank account. I got message displayed in screen, that the booking has failed and the payment was debited. I also see from my message received from the bank that the transaction via mobikwik was success & for same screenshot is shared for your reference. The transaction Id is transaction no:[protected]. Kindly refund amount as soon as possible.

Sir www.mobikwik.com is cheating to his customer
my name is priyanka jain.
I placed an order on swiggy 3 times in july giving the same offer as in august..have placed the pic of the below . I payed through mobikwik wallet so as per offer i must receive 100Rs cash back everytime that is 300/- within 14 days which i have not. my mail id is wassup.[protected]@gmail.com

The bill generated 600 rs. I couldn't make the payment on time due to some unwanted circumstances however paid on July 1st 2022. The executive also promised me that the penalty will be waived in 15 says however the same was not done. Now I am calling the executive and they have blocked my number. Till date there is no solution provided, moreover they have levied penalty on penalty and its accumulated over 500 INR now. Kindly help me waive the penalty as these people promise but still scamming innocent people. Attaching screenshot of the conversation as well.

Mobikwik got the refund on 18 Jul and has not credited it to the bank account yet

Customer care is not helping, telling to wait

Ticket ID: 26046390

I used my credit card to pay my house rent but the money not credit in my account, and the money was deducted from my credit card

Mobikwik investment earn extra 12 percent
I want to withdraw my money from mobikwik extra 12 p.a. but Bank account link problem my 5000 rs. Is stuck in mobikwik extra account please help me..
Error message is :-Please add money in your wallet to proceed with bank verification..I add money in wallet but not linking my bank account..
I need argent money please help me..
My. Mo [protected]
Email. [protected]@gmail.com

I have already complained via Mobikwik Help page whose Ticket ID is
26293011 dated 08/08/2022. Since my mobile number is disabled by mobikwik [ it is showing "user is disabled" . Therefore I am not able to check the status of my issue. I have provided the email ID along with mobile number to communicate to me.
please email me regarding my unresolved issue or call me.

I have loan with mobikwik which is provaided by fullerton india credit limited and its first emi starts on auguest 5th 2022 so i paid it on 4th aug 2022 using fullerton app and they confirmed that.but after that they blocked my zip paylater service and put due and late payment fee too and contenously they sending messeges on official mobikwik messeging and their recovery agent call and messeging and he uses bad words, i ask help to mobikwik after 100 plus atempt they said give the screenshot, as per request i sent after that they blocked me from help section, so i have no otther way so im going file a case aganist mobikwik

I have placed an order with Bookmyshow via Mobikwik which in turn I did via creditcard for insufficient balance. The payment faied at BMS end but its still not reversed to credit card.

Date of txn: 10th August

The complaint is against Mobikwik.
I have been a loyal customer since the time they started the Services.
On 2-Aug I added money into the Mobikwik wallet, with the value of each transaction being 20000 to make it a total of 60000 to be transferred the account.
Attatched here below are the transaction details and the status clearly shown as pending
Please refer row 37, 38 with the status shown in Column D and Invoice details in Column E.
I also have audio call recordings where in the agents completely refuse to give reason and only state the back end is working on the issue. As per their timeline for getting it resolved is 5 to 7 working. These transactions were done on 2nd Aug which now completes the wait time. Refund the amount immediately.

Sir,
I am Nagarjuna, on 9th Aug 2022 me pay rent me zip wallet paisa bank ko transfer send kardiya . zip me paisa cut hogiya...lekin account me paisa nahi aaya..invoice be nahi dikaraha hi sir .please check my account, and refund the money sir..please sir money thoda emergency sir, please its my humble request...

Obidiantly message kar raha hu sir......

While doing purchase from meesho app on 6.08.22, I tried to pay by adding money on mobikwik wallet.But transaction got failed and money got debited from my account, money is not refunded yet. I tried to contact them on their customer care number. But they are not picking up the calls.please do the needful ASAP transaction details are attached.my registered email id is [protected]@gmail.com.

While purchasing from meesho app, I did payment by adding money to mobikwik wallet.But transaction got failed and money got deducted from my account.It happened on 06.08.2022, and till now money is not refunded.I tried to contact them on thier customer care number, but there is no response from their end.please do the needful asap

The complaint is against Mobikwik.
I have been a loyal customer since the time they started the Services.
On 2-Aug I added money into the Mobikwik wallet, with the value of each transaction being 20000 to make it a total of 60000 to be transferred the account.
Attatched here below are the transaction details and the status clearly shown as pending
Please refer row 37, 38 with the status shown in Column D and Invoice details in Column E.
I also have audio call recordings where in the agents completely refuse to give reason and only state the back end is working on the issue. As per their timeline for getting it resolved is 5 to 7 working. These transactions were done on 2nd Aug which now completes the wait time. Refund the amount immediately

I get an personal loan from mobikwik, which is provided by Fullerton India credit limited for 6 month tenure, so my first emi starts on 5th August 2022, and on 4th August 2022 i made my payment of 5598 and Fullerton India credit limited confirm that, after that i contenosly getting messages I have dues and make it otherwise you will get affected, I tired many times to contact almost 100 times i called the customer support and they says you have no dues it will update as soon as possible, and after few day nothing happened and also I get these messages and past two days i get calls and they using bad words and abusing they ask for the payment proof and i send it after that they says, I have dues Pay pay pay and using bad words again and again, and i called Fullerton India credit limited they again confirmed I have no dues with them, and they send an confirmation and pdf which showing i paid on correct date and no dues, as per they give an support mail id of mobikwik and I mailed no response, so they contenosly calling messaging and abusing, i need to solve this, they never going to solve this