Claimed

Mobikwik Complaints & Reviews

1
Last updated May 9, 2024
Complaints 7122
Resolved
858
Unresolved
6264
Quick Links
Statistics
Share
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Mobikwik reviews & complaints page 31

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I
ishansingh05
from Kolkata, West Bengal
Aug 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund till now not given for failed booking EMT102793718 paid through Mobikwik and the transaction Id is 222221178103

Address:2nd Floor, Orchid Centre, Golf Course Road, Sector 53 Gurgaon Gurgaon District Haryana India 122002

Hi I was trying to book a flight ticket, but my booking failed and the amount was debited from bank account. I got message displayed in screen, that the booking has failed and the payment was debited. I also see from my message received from the bank that the transaction via mobikwik was success & for same screenshot is shared for your reference. The transaction Id is transaction no:[protected]. Kindly refund amount as soon as possible....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Riyawala
from Ajmer, Rajasthan
Aug 13, 2022
Report
Copy

Swiggy cashback not received

Sir www.mobikwik.com is cheating to his customer
my name is priyanka jain.
I placed an order on swiggy 3 times in july giving the same offer as in august..have placed the pic of the below . I payed through mobikwik wallet so as per offer i must receive 100Rs cash back everytime that is 300/- within 14 days which i have not. my mail id is wassup.[protected]@gmail.com...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sunil setpal
from Mumbai, Maharashtra
Aug 13, 2022
Report
Copy

Zip bill paid and penalty not reversed inspite of promising

The bill generated 600 rs. I couldn't make the payment on time due to some unwanted circumstances however paid on July 1st 2022. The executive also promised me that the penalty will be waived in 15 says however the same was not done. Now I am calling the executive and they have blocked my number. Till date there is no solution provided, moreover they have levied penalty on penalty and its accumulated over 500 INR now. Kindly help me waive...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohit Kundnani
from BHOPAL, Madhya Pradesh
Aug 13, 2022
Report
Copy

Refund not credited(30 days) Ticket ID: 26046390

Mobikwik got the refund on 18 Jul and has not credited it to the bank account yet

Customer care is not helping, telling to wait

Ticket ID: 26046390...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I used my credit card to pay my house rent but the money not credit in my account, and the money was deducted from my credit card...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Datta Borude 55
from Paithan, Maharashtra
Aug 12, 2022
Report
Copy

Mobikwik investment earn extra 12 p.a. money stuck in account Bank account not linking

Mobikwik investment earn extra 12 percent
I want to withdraw my money from mobikwik extra 12 p.a. but Bank account link problem my 5000 rs. Is stuck in mobikwik extra account please help me..
Error message is :-Please add money in your wallet to proceed with bank verification..I add money in wallet but not linking my bank account..
I need argent money please help me..
My. Mo [protected]
Email. [protected]@gmail.com...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
realaxis
from Gwalior, Madhya Pradesh
Aug 11, 2022
Report
Copy

Ticket ID 26293011 dated 08/08/2022 Unresolved / No response

I have already complained via Mobikwik Help page whose Ticket ID is
26293011 dated 08/08/2022. Since my mobile number is disabled by mobikwik [ it is showing "user is disabled" . Therefore I am not able to check the status of my issue. I have provided the email ID along with mobile number to communicate to me.
please email me regarding my unresolved issue or call me....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:mobikwik

I have loan with mobikwik which is provaided by fullerton india credit limited and its first emi starts on auguest 5th 2022 so i paid it on 4th aug 2022 using fullerton app and they confirmed that.but after that they blocked my zip paylater service and put due and late payment fee too and contenously they sending messeges on official mobikwik messeging and their recovery agent call and messeging and he uses bad words, i ask help to mobikwik...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have placed an order with Bookmyshow via Mobikwik which in turn I did via creditcard for insufficient balance. The payment faied at BMS end but its still not reversed to credit card.

Date of txn: 10th August...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Godsmak G
Aug 11, 2022
Report
Copy

Wallet to bank transfer not received

Address:Koramangala, Bengaluru, Karnataka, 560034

The complaint is against Mobikwik.
I have been a loyal customer since the time they started the Services.
On 2-Aug I added money into the Mobikwik wallet, with the value of each transaction being 20000 to make it a total of 60000 to be transferred the account.
Attatched here below are the transaction details and the status clearly shown as pending
Please refer row 37, 38 with the status shown in Column D and Invoice...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
Nagarjuna502
from Guntur, Andhra Pradesh
Aug 10, 2022
Report
Copy

Pay Rent me Zip balance cut ho gaya lekin bank account me paisa nahi aaya

Address:Guntur

Sir,
I am Nagarjuna, on 9th Aug 2022 me pay rent me zip wallet paisa bank ko transfer send kardiya . zip me paisa cut hogiya...lekin account me paisa nahi aaya..invoice be nahi dikaraha hi sir .please check my account, and refund the money sir..please sir money thoda emergency sir, please its my humble request...

Obidiantly message kar raha hu sir......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Siljas123
Aug 10, 2022
Report
Copy

Transaction failed and money is not refunded

While doing purchase from meesho app on 6.08.22, I tried to pay by adding money on mobikwik wallet.But transaction got failed and money got debited from my account, money is not refunded yet. I tried to contact them on their customer care number. But they are not picking up the calls.please do the needful ASAP transaction details are attached.my registered email id is [protected]@gmail.com....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Siljas123
Aug 10, 2022
Aug 10, 2022
This thread was updated on Aug 10, 2022
Report
Copy

Refund not issued

While purchasing from meesho app, I did payment by adding money to mobikwik wallet.But transaction got failed and money got deducted from my account.It happened on 06.08.2022, and till now money is not refunded.I tried to contact them on thier customer care number, but there is no response from their end.please do the needful asap...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Godsmak G
Aug 10, 2022
Report
Copy

Wallet to bank transfer received

The complaint is against Mobikwik.
I have been a loyal customer since the time they started the Services.
On 2-Aug I added money into the Mobikwik wallet, with the value of each transaction being 20000 to make it a total of 60000 to be transferred the account.
Attatched here below are the transaction details and the status clearly shown as pending
Please refer row 37, 38 with the status shown in Column D and Invoice...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aboobakker Siddique
Aug 10, 2022
Sep 17, 2022
This thread was updated on Sep 17, 2022
Report
Copy

Calling and abusing

Address:Mobikwik

I get an personal loan from mobikwik, which is provided by Fullerton India credit limited for 6 month tenure, so my first emi starts on 5th August 2022, and on 4th August 2022 i made my payment of 5598 and Fullerton India credit limited confirm that, after that i contenosly getting messages I have dues and make it otherwise you will get affected, I tired many times to contact almost 100 times i called the customer support and they says you...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Tulasi Bommisetty
Aug 10, 2022
Report
Copy

Mobikwik is threatening me to pay fine

Address:hyderabad

Hi,

Though I cleared the Mobikwik bill, they imposed fine of Rs.2110 for no reason and threatening me day in and day out.

I am getting voice calls, messages, whatsapp messages etc.

Logically I cleared all the outstanding balance and still they imposed fines and asking me to pay. Which I did pay all these months. And seems this is never ending process. They already collected lot of money from me...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
akshayashzz123
from Kozhikode, Kerala
Aug 10, 2022
Aug 16, 2022
This thread was updated on Aug 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged fine before paid to due date

Address:kozhikode

I paid zip balance due amount before date on 4/08/22 and debited money from by bank account and shows balance received in history…and they charged fine after 5/08/2022 and refund money after to my account.and i again paid money including fine..mobikwik make fraud to customers...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
M
meraj8093
Aug 10, 2022
Report
Copy

Credit card bill not credited

Address:ranchi

Iam sbi Bank Credit card holder. I made a credit card bill payment of Rs.2600 on 22/07/22 through Mobikwik app UPI. Amount was deducted from my account but was not credited to my credit card account.I tried to contact the Mobikwik customer care multiple times by their Number-[protected], but no customer executive was assigned to me. Now my credit card banking partner has started levying Late Charges and Interest on my Card.. sbi card clearly...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hitesh_7789
from Narnaul, Haryana
Aug 9, 2022
Report
Copy

Block my card

Address:Narnaul, Haryana 123001, India

My mobikwik card is blocked by zaakpay plz unblock my card...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sunamiaditya
Aug 9, 2022
Report
Copy

Deposit my refund amount

I got refund from Netmeds but Mobikwik didn't deposit my refund in my wallet or account.
I made payment through Mobikwik Zip Wallet to Netmeds on 1st june.
More than 40 days but Mobikwik didn't deposit my refund. Netmeds said "upon checking the amount was refunded to your account Rs.473.96 Refunded to bank. On Jul 11 2022 7:52PM".
And They provide transaction references ID: NM[protected]A-1.

Mobikwik...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy