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Mobikwik Complaints & Reviews

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Updated: Nov 28, 2025
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861
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Mobikwik reviews & complaints page 35

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S
Sanjit Layek
from Bokaro Steel City, Jharkhand
Aug 5, 2022
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Sir, 1. a sum of rs 4222.15/ is deducted from wallet while transaction in reliance store. The transaction was declined in store but message in the mobile show that the above amount is deducted from wallet
.2.when i open my mobikwik app.the deduction amount is not showing in transaction history. 3. i was upset thinking what to do.i ring to mobikwik customer care .but unfortunately they did not respond .so i request you to solve the problem as early as possible.
Aug 7, 2022
Complaint marked as Resolved 
message come from mobikwik that your email is received by us. we will solve our problem within short time .Thank you very much for your consideraton and necessary action
Mobikwik customer support has been notified about the posted complaint.
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    bhaskar golla
    Aug 5, 2022
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    I have tried to ordered boat earphones of cost 1199 on myntra by mobikwik wallet...
    Money deducted from my wallet but order was unsuccessful due to transaction failure...
    And also there is no such kind of activity in mobikwik app...
    Please respond me as soon as possible 🙏
    Mobikwik customer support has been notified about the posted complaint.
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      Address: Sikar , Rajasthan

      On 26th july at 7: 51 PM my payment of 1800 deducted from my MobiKwik Zip wallet but not received in receiver’s account. On the next morning on 27th of july i raised a complaint over MobiKwik help desk in reply they asked transection id and screenshot of pending payment which i gave but after that i didnt get any reply and there is no option to ask them. Today it’s been 10 days but they are not responding, there is only one customer lcare...
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      Rohithk1234
      Aug 5, 2022
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      I had made a payment of 3000 and my money got debited but it's not showing paid on the website..it's still showing payment options.
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        A
        Arya Phalke
        Aug 5, 2022
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        Address: Gurgaon

        Phone: [protected]
        Email: [protected]@gmail.com

        Above details are with mobikwik

        Today on 5th August 2022 around 12:15 pm I added money to my Mobikwik wallet it was Rs. 1198.

        Total balance in wallet is now Rs. 1200.

        Now I made a payment to Myntra of about Rs. 1199 which FAILED but the amount got debited from my Mobikwik wallet as the balance the Mobikwik wallet is showing is Rs. 1.13.

        Now where did my money go it didnt go to Myntra but it did get debited from my wallet.

        If you see the Mobikwik transaction history it shows + 1198 means that 1198 is added to wallet but the wallet is showing 1.13 but there is no transaction history that money got debited.

        So the money is just gone from my wallet with no history.

        Give me my money back Mobikwik.
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          Arya Phalke
          Aug 5, 2022
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          Today on 5th August 2022 around 12:15 pm I added money to my Mobikwik wallet it was Rs. 1198.

          Total balance in wallet is now Rs. 1200.

          Now I made a payment to Myntra of about Rs. 1199 which FAILED but the amount got debited from my Mobikwik wallet as the balance the Mobikwik wallet is showing is Rs. 1.13.

          Now where did my money go it didnt go to Myntra but it did get debited from my wallet.

          If you see the Mobikwik transaction history it shows + 1198 means that 1198 is added to wallet but the wallet is showing 1.13 but there is no transaction history that money got debited.

          So the money is just gone from my wallet with no history.

          Give me my money back Mobikwik.
          Mobikwik customer support has been notified about the posted complaint.
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            H
            Harsh6232
            Aug 5, 2022
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            Address: Gurugram haryana india
            Website: www.mobikwik.com

            5 Aug 2022
            Mobikwik deducted my money from wallet then when I checked the transaction detail in wallet account there was no such entry. I also got message from them that money is deducted. I tried to call them and raise this issue in the app. But there was no response from them.
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              Archit Mudgal
              Aug 5, 2022
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              I Make Payment rs 1210.85 last night but mobikwik portal not updated my payment yet i have made a payment before due date
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                S
                Sanjay orris
                Aug 5, 2022
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                Address: patparganj delhi

                Self Citi bank card has been used on 22.6.2022 for two transactions of Rs. 30450.00 and Rs. 10 for purchase of liquor online shopping. citicard has been informed and confirmed by citi card that merchant has not been credited with this amount as reported within 30 minutes of transaction. till date the amount has not been credited toself credit card although debited on 22.6.2022. as advised by citi card centre fir also lodged on 9.7.2022 for this transacaton.
                Mobikwik customer support has been notified about the posted complaint.
                Aug 05, 2022
                Updated by Sanjay orris
                once received
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                  C
                  CGZ0501
                  Aug 5, 2022
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                  I transferred Rs 1581 on August 4th 2022
                  9:52 pm.IST
                  I made a payment and the payment failed through mercent end
                  The money got debited but it's not shown in mobiwik history
                  Plz refund my money and sort this history issue
                  Mobikwik customer support has been notified about the posted complaint.
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                    J
                    jainishjain
                    Aug 4, 2022
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                    Address: gurgram

                    On 4th august 2022 i transfer 1307 ₹ from my bank account's debit card to mobikwik wallet but i cant see my monew in mobikwik wallet my Transaction ID is 30957e475b96
                    Mobikwik customer support has been notified about the posted complaint.
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                      M
                      Muniswamy ss
                      from Coimbatore, Tamil Nadu
                      Aug 4, 2022
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                      Hi IAM added Rs 7200 money my mobikwik wallet for credit card payments but payments was failed but amount was deducted from my mobikwik wallet please help me thanks
                      +1 photos
                      Aug 6, 2022
                      Complaint marked as Resolved 
                      Hi thanks my money credited in my mobikwik wallet in 2days after complaint registered
                      Mobikwik customer support has been notified about the posted complaint.
                      Aug 06, 2022
                      Updated by Muniswamy ss
                      Mobikwik wallet payments wallet transaction money credited in my mobikwik wallet in 2days thanks
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                        G
                        GS CODE
                        Aug 4, 2022
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                        Sir i pay icici credit card bill 5000 but 2 days payment not received my credit card fist time i used mobikwik but not update
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                          V
                          Viramsingh Chouhan
                          Aug 4, 2022
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                          Zip lon noc provides sir please my lon isu
                          Mobikwik customer support has been notified about the posted complaint.
                          मेरे आईडीएफसी बैंक में लोन एक्टिव बता रहा है प्लीज लोन एनओसी देने की कृपा करें धन्यवाद
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                            A
                            Ankit JAWANJALKAR
                            Aug 4, 2022
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                            Address: Bhagatshing Chowk Armori A

                            My self ankit jawanjalkar and I Was applied loan on mobikwik before five to 6 days ago and the company will tell me your loan will be credited in 48 hrs but now 6 days pass the amount is not credited to my account and emi will be show tell mi what can I do it for .
                            If the amount is not credited in my account i will not pay any single rupee to company
                            Mobikwik customer support has been notified about the posted complaint.
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                              K
                              kiran46965544
                              Aug 4, 2022
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                              I have bought one gift card from Mobikwik. In the order status it says that it was successful, but still didn't receive the gift voucher. I had raised the ticket with mobikwik support, but no update even after 20 days.

                              Order id: 62cf8e3746e0fb001ceab833
                              Ticket Id: 25884595
                              Mobikwik customer support has been notified about the posted complaint.
                              Fraud team not even replying on the support chat
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                                S
                                Shrishi
                                from Patna, Bihar
                                Aug 3, 2022
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                                Dear mobikwik, PG transaction from my debit card was deducted from my account but was not credited to merchant account. Please check the transaction and initiate the refund as soon as possible.

                                Also below are some screenshots of payments. Please look into it.
                                +1 photos
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                                  M
                                  malayakanta
                                  from Delhi, Delhi
                                  Aug 2, 2022
                                  Apr 6, 2023
                                  This thread was updated on Apr 6, 2023
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                                  Mobikwik Zip Pay Later Service

                                  Address: Bhubaneswar
                                  Website: www.mobikwik.com

                                  Such a very nonsense company I never seen in my life. I taken zip loan of Rs. 25000 only the period of 15 days. Due to some my family problems I don't have sufficient funds to clear my dues but they charged penalty of Rs. 1500 for 15 days and 0.2% on total outstanding additional charges. And also again after 15 days they charging penalty of Rs 2200 for 15 days . What is this? I complaint about my family problems to them and I will say...
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                                  S
                                  SulmanAli77
                                  Aug 2, 2022
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                                  Please remove fake Loan from my account 1000 rupees fake Loan my account from mobikwik Please remove mobikwik customer service very poor she's doesn't resolve any issues
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    S
                                    Snehatezu
                                    Aug 2, 2022
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                                    No number is reachable to any mobikwik customer, and I am also not getting call from your side. Please help me. Deactivate my mobikwik account. I dont want to use such app where no customer support and no use of the app. Just getting message to pay my ZIP wallet i.e 20, 000. I lost around 40000 through mobikwik.. they have disabled my mobikwik account but still I am getting message to pay 20000 otherwise they will add 1700 as penalty... Please help me... Really tired with Mobikwik support.
                                    Mobikwik customer support has been notified about the posted complaint.
                                    I also sent many mail to all the mobikwik email, but no reply and no update from last 9 days, whatever number is showing in website that is also not working :(
                                    [protected]@mobikwik.com,
                                    [protected]@mobikwik.com
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