Claimed

Mobikwik Complaints & Reviews

1
Last updated May 9, 2024
Complaints 7122
Resolved
858
Unresolved
6264
Quick Links
Statistics
Share
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Mobikwik reviews & complaints page 35

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Alpesh Manjiyani
Aug 1, 2022
Report
Copy

Mobikwik Zip Loan Activated But Amount Not Disbursed

Address:Hyderabad

I am waiting From Friday . TILL NOW NO AMOUNT DISBURSED TO MY ACCOUNT . I tried calling On customer Support phone is not reaching . Mail they are not replying . Chat is not working...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manoj Vemula
from New Delhi, Delhi
Aug 1, 2022
Report
Copy

Refund for unnecessary deduction of money

I was trying to recharge my VI account when I found that mobikwik has an offer of cashback on payment through its wallet. So I lonked my wallet through the VI app and as my wallet was low on balance I got a link to recharge my wallet balance and I did and the koney got deducted and the money was sent to Mobikwik Ecommerce account and nor the amount paid was reflected in my wallet account and neither did the recharge occour. Mobikwik has the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vksharma997182
from Badarpur, Assam
Aug 1, 2022
Report
Copy

My American express credit card is blocked by zaakpay

I am not able to use my zip pay later My American express credit card is blocked by zakpay
Mob no [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pallab@13
from Dimapur, Nagaland
Jul 31, 2022
Report
Copy

Payment done but didn't received recharge.

Address:Dimapur

Hi team. I have recently done recharge from Mobikwik for my bsnl number [protected]. The money was deducted but didn't received the recharge. The order id of the transaction - MBK[protected]. Hope to get a reply soon with positive outcome....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swapna Sharma
Jul 31, 2022
Aug 5, 2022
This thread was updated on Aug 5, 2022
Report
Copy

Amount debited but not credited in wallet.

I was making a payment to Myntra through Mobikwik wallet. But there was not enough balance in the wallet, so I tried to add money to wallet using my Hdfc debit card. Amount of Rs.4717.00 got debited from my HDFC account but no money is added to wallet. Transaction reference number is 556049.
Please look into the issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
On june 19, transaction id[protected].failed at merchant(paytm)side.but amount 1739 deducted from mobikwik zip wallet.i used mobikwik american express card for the transaction.
i raised a ticket on the same day with ticket id 25549496. even after one month my complaint is not solved.i contacted mobikwik team through mail also but nothing happend.Now i am repaying that un used 1739 rupees in every 15 day as zip bill repayment.i have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akhil Kumar Nair
Jul 31, 2022
Report
Copy

Torturing by calling my relatives

Hi, register mail id [protected] i have a zip pending amount from past 5 months . Kindly understand since I'm jobless and struggling with it. Please give me some time to clear. All letting you now that I'm going to file a case against torture by calling my relatives and share this laon details...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
ShaikhAamer
from Nanded City, Maharashtra
Jul 31, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
Report
Copy

Unauthorized Fund Transfer Transaction

Transaction ID: MBK[protected]

Amount: 1950.0

Transaction Date: 30/07/2022 08:27:13

Description: Sir I Am Not Done This Transaction Plz Refund My Amount...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pallaviii
Jul 30, 2022
Report
Copy

Zip bill payment

Website:Mobikwik

My zip bill has been generated but my mobikwik account is deactivated. I cannot activate now as it is showing that user is disabled. Penalty is being added continuously but i am unable to pay. What can I do?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
Ozzy Parate
Jul 30, 2022
Report
Copy

My loan details are not clear

Address:Nagpur

I have taken loan but there is no update on statement, repayment and not even having customer care to check with....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
from Hyderabad, Telangana
Jul 30, 2022
Report
Copy

Loans

Hi My loan got closed on April 6 but after the closure also the money was getting debited every month till date and got debited more than 18000 please look into it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Transaction ID/ Order ID -
MBK[protected]

Mobikwik Ticket Number[protected]

The BSNL mobile recharge of Rs 797 that was done on 29th July through Mobikwik Mibile App, has not been activated on my number and the money was deducted from my account.

I contacted BSNL, and they clearly stated that there is no recharge that has been processed, and Mobikwik must cross check and revert this amount,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Logeswaran Kuduva
Jul 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited but balance not updated.

Amount added in wallet but the balance shows zero. My email ID is [protected]@gmail.com....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sadath1235
from Hyderabad, Telangana
Jul 30, 2022
Report
Copy

Incorrect transfer done

Address:Hyderabd

Hello Team, I have incorrect transfer to other account. It needs to be reversed or chargeback .Account no; [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
r dasuhg
Jul 29, 2022
Report
Copy

Credit card bill not settle but sow is successful

Very bad experience ..1639 credit card bill pay 21july ... 30july not add my credit card ... But customer service centre contact .. To information provided .. Successful your end...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mobikwik Toll Free Helpline Number-7866-82-4019 India complaint..
Jul 29, 2022
Report
Copy

Dhidhbdh

Bxixbxjx...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mobikwik Toll Free Helpline Number-7866-82-4019 India complaint..
Jul 29, 2022
Report
Copy

Hxidhd

Jdidgxh...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandan r gowda
from Bengaluru, Karnataka
Jul 29, 2022
Report
Copy

Mobikwik Myntra refund

Address:#14, 3rd cross, Vinayaknagar, andhralli main road, Bangalore 560091

I’ve ordered few things in Myntra through mobikwik wallet. After I change my mind to cancel those things. But Myntra refunded the amount instantly but in my mobikwik wallet it’s not showing any amount. the amount is very necessary and urgent. Please solve this issue as Soo as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
On July 8th Rs 208.70 has been deducted from Zip surplus amount without any intimation and I keep on following with them since from July 21st and there is no response and ticket ID: 25989876 and I spoke with customer representative Aman Gupta who is not at all helpful and there is no hierarchy to speak with high level....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sikander44
from New Delhi, Delhi
Jul 29, 2022
Report
Copy

2500 charges because of nach and promise to adjust not fulfilled

Address:Golf Course Road, Dlf City Phase 5, Gurgaon - 122002 (Near Unit 102, Block B, Pegasus One)

Team,

I have been charged 2500 as bounce charges last month and I was told they will be adjusted in this month EMI and its not done and you guys keep calling me, I will not make any EMI till 2500 is taken of this month EMI.

Rizwan Khan from your team said he will take care of this and thats when I paid last month EMI. I am sending my followup as screenshot with this mail and I want someone to fix this or else...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy