Mobikwik Complaints & Reviews

Dear sir
I am a regular mobiwaik user since 2 days i am unable to recharge via sms .When i send sms to recharge recharge message send successful but there is no incomeing massage as recharge successfull or failure and donot have any delivary report.So kindly help me withen 24 hour because now i am in a tour and have wallet balance in my account.My register email [protected]@gmail.com
And primary activated no [protected] so kindly take action for this
Regards
Rudra ashish behera

Two Days Before, I registered the account in mobikwik. They will send the message to me, i[censored] install mobikwik app and recharge Rs50 or add Rs50 in ur wallet or more than Rs50. You will get extra 50 rupees in ur wallet. So, I have installed this app and add the Rs 52 in my wallet. I have used the prefered promocode(from message)ENTERMOBI. Once i have used this promocode, i got this message "ur promocode is not valid". I have also post the ticket 2237997 in their site. They simply says" I regret to inform you that the mentioned promo code “ENTERMOBI” has already been expired, however, soon we will be launching new codes."

My name is Vivekanand Rawool from Pune today I have received a call from mobile no. [protected]. He told me that he is from SBI Bank, Pune Branch. He asked me my debit card details. I told him my saving bank details which is situated at Hed branch. my account no. is [protected]. they are used my debit card and purchase from POS WWW MOBIKWIK.COM NEW DELHI a worth of Rs, 2801/- at 3.30 am. on 25.02.15 I had my complaint in Cyberabd Police Station.on this issue. Please look into this matter and find out who is that person. my cell no. [protected], mail id.[protected]@gmail.com. please inform me.

Your Support History

TICKET #2211052Awaiting Your Reply
I have recharged my mobile no [protected] Via transaction id [protected] but no amount is credited to my mobile no. please recharge the request amount to my mobile no. Or refund the amount Anurag gupta
[protected]:48:00.0

Namaste!

Thank you for taking out time to write to us.

We understand your concern of Recharge transaction. As a part of corrective measure, we have checked our system for transaction of Rs 68 which shows up successful at our end.

We would suggest you to get in touch with the Operatorâ??s customer care for the same. Please use the Operator reference Id for further confirmation: KOR[protected]

Thank you for choosing MobiKwik.

Regards
MobiKwik Team
"We take pride in serving our valued customers"
[protected]:06:32.0

I have contacted with operator the recharge is successful but value against the recharge is not credited to mobile no. As shown on you website application operator said no value in Rs 68 recharge where as according to your application Rs 68 recharge contain full talk time please the issue it is a serious concern of service
[protected]:34:23.0

TICKET #2234982Awaiting Your Reply
Your Support History TICKET #2211052Awaiting Your Reply I have recharged my mobile no [protected] Via transaction id [protected] but no amount is credited to my mobile no. please recharge the request amount to my mobile no. Or refund the amount Anurag gupta[protected]:48:00.0 Namaste! Thank you for taking out time to write to us. We understand your concern of Recharge transaction. As a part of corrective measure, we have checked our system for transaction of Rs 68 which shows up successful at our end. We would suggest you to get in touch with the Operatorâ??s customer care for the same. Please use the Operator reference Id for further confirmation: KOR[protected] Thank you for choosing MobiKwik. Regards MobiKwik Team "We take pride in serving our valued customers"[protected]:06:32.0 I have contacted with operator the recharge is successful but value against the recharge is not credited to mobile no. As shown on you website application operator said no value in Rs 68 recharge where as according to your application Rs 68 recharge contain full talk time please the issue it is a serious concern of service[protected]:34:23.0
[protected]:52:00.0

Dear user,

Thank you for writing in to us.

Please mention the benefits you have received against the mentioned recharge so that we can come up with the correct resolution to your query immediately.

Thank you.
[protected]:17:38.0

Nothing is credited to the mobile no. As per my information please check and verify the same
[protected]:09:02.0

Till date matter is not resolved please do the needful.

My name is Kataram Bhagyamma from hyderabad today I have received a call from mobile no. [protected]. He told me that he is from DCB Bank, Mumbai Branch. He asked me my debit card details. I told him my saving bank details which is situated at secunderabad branch. my account no. is[protected]. they are used my debit card and purchase from POS WWW MOBIKWIK.COM NEW DELHI a worth of Rs, 5000/- at 9.40 am. on 24.02.15 I had my complaint in Cyberabd Police Station.on this issue. Please look into this matter and find out who is that person. my cell no. [protected], mail id. bhagya.[protected]@gmail.com. please inform me.

Shared below communication to Mobikwik customer support team on Feb 3 2015 and not received cash back amount of Rs 300/- as of today. Please do the needful to get the cash back amount and mentioned below all the details specific to Prepaid recharge cash back issue. HI Team, Expecting cash back for the below transactions as part of "Strike gold Pongal offer" to KARNATAKA customers. Yes, I've performed 1) on Jan 26 2015 with Transaction Id [protected], using mobile app to recharge Primary mobile no [protected]. Yes, only one transaction and not received Rs 50 cash back for the same. Please confirm why there is no cash back for this transaction 2) on Jan 27th 2015 with Transaction Id [protected] using mobile app to recharge DTH connection. Yes, only one transaction and not received Rs 150 cash back for the same. Please confirm why there is no cash back for this transaction 3) on Jan 31 2015, with Transaction Id [protected] using mobile app to recharge Primary Mobile no [protected]. Yes, only one transaction and not received Rs 100 cash back for the same. Please confirm why there is no cash back for this transaction Please respond with cash back amounts posting to my account. Hope you won't provide any surprises for me.

Dear sir/mam, I added rs.281 in my wallet of email id- [protected]@gmail.com. The money is deducted from the bank account but the wallet is still showing zero rupees. Token no.- 2229266 So, kindly return back the money or add it to the wallet.

1) I got recharge my mobile number [protected] with top-up of Rs99/- vide transaction id [protected] on dt 01/012015. The receipt of the rc do not shows whether it is top-up recharge or plan voucher recharge so kindly provide me the full details of the recharge done by me showing that i had done the top-up recharge with Rs99/- at your mobikwik site. Sir my email id is [protected]@yahoo.com and mobile no. is [protected]. So kindly look in to the matter and oblige. 2) Dear sir I only want to know that whether it was TOP-UP or PLAN VOUCHER recharge.but no proper reply is being given to me that i want to know.

Dear sir, i by mistake entered into site thinking like as if it is like paytm. i used mail id as sujathari.[protected]@gmail.com ref#[protected] Your support ticket is #2228937. cash deducted but not recharged. so i request you kindly reverse the amount to my credit card account thanks regards hari

Dear Sir / Madam Today some one called my sister and obtained ATM card no. and PIN No. and transferred Rs. 3, 200 from my sisters bank of India A/c. The details of ATM no. is given below. Name - Rita Gupta ATM Card No. -- [protected] Request you to kindly cancel the sad transactions and refund the amount to the same bank account. Kindly let me know if you need any further details. Thanks CA Satendra Gupta Mob no. [protected]

This is to inform you that on a call some person named Deepak his mob no.[protected] fraudulently made three transactions of Rs.9999/-, Rs.1500/-and Rs.699/-on February 16, 2015; 12:21:07 hrs by convincing me that he is calling from online site ASKMEBAZAAR for refunding my money.Please refund the aforesaid amounts of immediately in order to avoid any litigation with your company since the transactions has been happend through the site MOBIKWIK COM. Below is the mail confirmation which i got The transaction ids are 769064, 150800 and 815155 . ARUN MOHAN

this is my id of mobikwik:- urmila.[protected]@live.in and my registered mobile no to mobikwik is [protected] my complaint tickit id to mobikwik is # #2163554, #2168403 they promise to return my money 48 hrs but didn't returned to me after 7days( 10/2/2015) and also dont reply to me total money amount is 395 they are not returnig, I request you please refund amountRs.395 in my wallet acount. my name urmila mandeker account no. [protected] web Transaction Id [protected]

BSNL online recharge amount debited but not recharged online BSNL recharge unsuccessful My BSNL Mobile No is [protected]. I recharged the mobile of Rs.100/-(Full taktime) from Debit Card of CANARA BANK dated 23/02/2015 at 010.16 A.M. Money was debited but recharge was unsuccessful. Please do the needfull.

BSNL online recharge amount debited but not recharged online BSNL recharge unsuccessful My BSNL Mobile No is [protected]. I recharged the mobile of Rs.100/-(Full taktime) from Debit Card of CANARA BANK dated 23/02/2015 at 010.16 A.M. Money was debited but recharge was unsuccessful. Please do the needfull.

21-Feb[protected]Feb-2015) TO TRANSFER INB Zaakpay ZAAKPAY Payments BSBH[protected]IG00QEEIU9 TRANSFER TO [protected] SBH POOLING ACCOUNT IN 2, 170.00 I have gone through the Payment, Rs 2170/- deducted from my account, but not received at mobikwik.I tried to Put a complaint against Mobikwik but no respone.Please Help

I had made a payment through Mobikiwk for an order with fernsnpetals. Though the transaction was successful with mobikwik and money got deducted from my account, my order did not get placed. Transaction id from my account to Mobikwik wallet:[protected] Debit Transaction id from mobikwik to I don't know:OR[protected] Mobikwik claims that they have paid to the merchant and money got deducted from my wallet but I never got an email regarding this order from fernsnpetals.

Sir I had placed a order on dominos dated 14 feb 2015 thru mobiwik. However the amount god deducted from my account but the order was not place and d same was confirmed with dominos. Accordingly dominos people told me that amt will be refunded back into ur wallet within 7 days still the same has not been reflected into my account. I also lodged a ticket complaint thru our website bearing no 2184324 but no response yet. Kindly refund me my account worth rs 584 back to.my wallet at the earliest.my email id is [protected]@yahoo.com Mob:[protected]

[protected]@gmail.com / User Mobikwik Tranx Alert Type:Debit Amnt:Rs200 Status:Failed Reason:Transaction Declined Please try once again after 10 Minutes.Date:09-Feb-2015, Debit Amnt:Rs200 Status:Failed Reason:Transaction Declined Please try once again after 10 Minutes.Date:09-Feb-2015, =Total Rs.400 Status:Failed Rechage after Debited to A/c User [protected]@gmail.com / User request confirom.

They think the can do whatever they want, many a times I felt that my wallet amount is less than what it should be but I ignored. But I have seen this thing for sure many times.They don't even reply to tickets. Transaction history doesn't say anything about the deduction.. I will not leave these fraud people.

This is to inform you that on a call some person named Ashish his mob no.[protected] fraudulently made three transactions of Rs.8000/-, Rs.3500/-and Rs.2500/-on 21st feb2015 in the morning at9:00 am without any purchase of any thing.Please refund the aforesaid amount of Rs.14000/-immediately in order to avoid any litigation with your company.Also stop to make these payment to any person because the above noted person has cheated me.AKSingh 1/207 vibhav khand gomtinagar lucknow. contact no.[protected].