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Mobikwik Complaints & Reviews

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Updated: Nov 28, 2025
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Mobikwik reviews & complaints page 312

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A
Ashok Sutar
Mar 17, 2015
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Address: Pune, Maharashtra

I trying to pay my Tata docomo postpaid bill, but after entering correct details it is not able to pay my bill. error occurred after fulfilling correct details.I have added money to MobiKwik account. Please refund my money back to my ICICI account.
Mobikwik customer support has been notified about the posted complaint.
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    R
    rajvardhanc22
    from Noida, Uttar Pradesh
    Mar 16, 2015
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    Address: New Delhi, Delhi

    Payment Mobikwik Mobile Payment Balance: Rs.149.0 Your Payment is Successful Transaction ID:[protected] Your Mobikwik Balance is: Rs.149.0 You will automatically redirect to our home page in 5 seconds. But my mobile no is not recharge
    Mobikwik customer support has been notified about the posted complaint.
    Mar 17, 2015
    Updated by rajvardhanc22
    Payment Mobikwik Mobile Payment Balance: Rs.149.0 Your Payment is Successful Transaction ID:[protected] Your Mobikwik Balance is: Rs.149.0 You will automatically redirect to our home page in 5 seconds. But my mobile no is not recharge.
    mob no- [protected]
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      S
      shilpesh solanky
      from Bengaluru, Karnataka
      Mar 16, 2015
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      Address: Bangalore, Karnataka

      HI Sir I have done one transaction of rs 1818 and another of 3636 below are its details 1.CCACC1MUR490IG00RWYWY7 TRANSFER TO [protected] AVENUES INDIA PRIVATE 2.CCACC2MUJ259IG00RWPFF8 TRANSFER TO [protected] AVENUES INDIA PRIVATE At the time of transaction Wallet was not updated and I was not able to book bus ticket from 9 th March I am requesting team to refund to my bank account Mobikwik team is not at all responding. please help me out
      Mobikwik customer support has been notified about the posted complaint.
      Dear customer, please provide your contact details; like: mail id and contact number in our mail id - [protected]@india.com asap
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        A
        abhijit2015
        from Raipur, Chhattisgarh
        Mar 14, 2015
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        Address: Kolkata, West Bengal

        at 1527h on 14 mar 15 my father recd a call from number [protected] stating to disclose the debit card numbers as the account will get deactivated imdtly so new pin will be generated. they took the old pins and generated new pins. an amount of 64000/- was lost due to fraud txns. all these txns were done from my fathers acct to mobikwik, paytm and payu websites. txn info are as under PAY TM TXNS 1. TXN NO.[protected] WORTH 2500/- 2. TXN NO.[protected] WORTH 2500/- 3. TXN NO. 221764 WORTH 4000/- MOBIKWIK TXNS 1. TXN NO. [protected] WORTH 2500/- 2. TXN NO.[protected] WORTH 2500/- 3. TXN NO. 221764 WORTH 4000/- 4 TXN NO 956432 WORTH 4990/- 4. txn no 956793 worth 4980/- 5. txn no 956075 worth 9950/- 6. MOBIKWIK NEW D worth 4990/-, 4980/-, 9990/- PAYU TXNS 1. txn no 957594 worth 1999/- 2. txn no 957052 worth 2009/- 3. txn no 957864 worth 909/- PLEASE FIND THE CULPRITS. PLEASE HELP ME OUT. I HAVE ALREADY WRITTEN TO ALL TO BLOCK THESE TXNS. please block all the txns of mobikwik. ABHIJIT MUKHERJEE
        Mobikwik customer support has been notified about the posted complaint.
        Hi Abhijith,

        Did you get any update for this. Please help me here. I am also lost 10900/- RS like same.
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          Z
          zoya parveen
          from Aligarh, Uttar Pradesh
          Mar 14, 2015
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          Address: New Delhi, Delhi

          i have paid my electricity bill on dated[protected] through icici bank credit card but electricity bill not paid so please check my account paid my bill by icici bank credit card through by you but you didn't paid my bill so kindly provided paid bill or refund my money ref[protected] on date[protected] so please asap . Please calcall me then another case customer court thanks & regards dinesh [protected]
          Mobikwik customer support has been notified about the posted complaint.
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            N
            nipunjain
            from Gurgaon, Haryana
            Mar 14, 2015
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            Address: Ghaziabad, Uttar Pradesh

            Hi, The complaint is against Mobikwik . I have used the services to pay my post-paid bill of AirTel number - " +91-[protected] " on 28th February, 2015, the same had been deducted from my ICICI Bank current account number "[protected] ". The transaction was made using Net-Banking. Bill Number - " ZP14BCD3CD8C1 " ; Transaction Remark - " BIL/[protected]/PGMIB-Bill/4066_ZP14BCD " ; ICICI Current A/C Number - "[protected] " . The Mobikwik is not crediting the wallet balance and instead having all the transaction proof and details denying of payment acceptance. I was not got any positive reply on tickets raised to their support team . Ticket References - " #2301292 " . Kindly actioned it as soon as possible against Mobikwik so the amount should be creditted. Thanks, Nipun Jain | [protected] [protected]@gmail.com
            Mobikwik customer support has been notified about the posted complaint.
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              M
              Madurai Veeran
              from Chennai, Tamil Nadu
              Mar 14, 2015
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              Address: Chennai, Tamil Nadu

              On 10/3/2015 I recharge my Mobikwik Wallet with Rs 995 with Net banking, The amount has been deducted form My Central Bank of India Bank account but my mobikwik wallet is not updated please on this matter Transaction[protected] ZAAKPAY My Central Bank of India A/C no [protected], Please Refund the Amount its may Account This is my Cell No : [protected]
              Mobikwik customer support has been notified about the posted complaint.
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                I
                Ismail khaan
                from Hyderabad, Telangana
                Mar 13, 2015
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                Address: Hyderabad, Andhra Pradesh

                Transaction Type Debit from Wallet Service Description Prepaid Mobile Recharge Service ID [protected] Transaction ID [protected] Transaction Date Tue Mar 10 16:43:02 IST 2015 Transaction Amount Rs. 150.0 Wallet Balance Rs. 0 Wallet Type Semi Closed
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                  S
                  Sunnyraj123
                  Mar 13, 2015
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                  Address: New Delhi, Delhi

                  mobikwik is not giving support. He is telling me that from my side you have successfully recharged on my number but in my mobile i didn't get money. My Order number of mobikwik be Order [protected]. I made recharge of amount 55 rupees on reliance number of bihar. They are not supporting me. Thanks & Regards Sunny Kumar Mob:+91-[protected]
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                    P
                    prabind
                    from Gurgaon, Haryana
                    Mar 13, 2015
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                    Address: New Delhi, Delhi

                    I PRABIND KUMAR SINGH HAS MOBILE NO [protected] EMAIL ID [protected]@gmail.com has payed to your website www.mobikwik.com dt 08/03/15 at time 4:20 pm of RS 730 TO IDEA THROUGH THE CREDIT CARD BUT EVEN AFTER 5 DAYS THE PAYMENT WAS NOT RECEIVED. SO PLZ KINDLY RETURN THE BALANCE AMOUNT BACK TO MY CREDIT CARD OR PROCEED TOWARDS IDEA BECAUSE TOMORROW IS THE LAST DATE 14/03/15. THANKS
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                      A
                      abhi13v
                      from Hyderabad, Telangana
                      Mar 13, 2015
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                      Address: Visakhapatnam, Andhra Pradesh

                      three times money has been deducted but recharge has not been done for the following transaactions (1). Transaction ID:[protected] Transaction Date: Mar 13 12:19:50 IST 2015 Transaction Amount Rs. 150.0 (2)Transaction ID: [protected] Transaction Date: Mar 12 23:47:31 IST 2015 Transaction Amount :Rs. 150.0 (3) which was generated for the ticket number=2015502 transaction amount:100
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                        D
                        deepak3110
                        from Mumbai, Maharashtra
                        Mar 12, 2015
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                        Address: New Delhi, Delhi

                        On 12/3/2015 I recharge my Mobikwik Wallet with Rs 2000 with Net banking, The amount has been deducted form My icici Bank account but my mobikwik wallet is not updated please on this matter Transaction Number :[protected] ICICI Bank My Account With Mobikwik E Mali ID. [protected]@gmail.com Mobile number:[protected]
                        Dear Mr. Chauhan,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          M
                          mansoormehdi
                          Mar 12, 2015
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                          Address: Pune, Maharashtra

                          Dear sir/madam I will pay for Corbett running and living marathon on 01mar 2015 at 21:33 First transaction id [protected] this tansaction is not completed due to net work error but 1910 ruppess has dabit from my account but Transaction is not complete Secoundly i will try again and the transaction id rp9412 but this transaction is complete So two times debit from my account I will requested to u pl As soon as possibile refund one time ruppess 1910 [protected]@gmail.com contact no [protected]
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                            S
                            sachnnn
                            from Mumbai, Maharashtra
                            Mar 9, 2015
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                            Address: Dakshina Kannada, Karnataka

                            Issue: I have done a payment of 50rs to junglee rummy, I did not get it in my jungleerummy account, but my mobikwik balance has been deducted, debit 50.0, 02/03/2015, 01:38:59 hours Wallet Debit to http://www.JungleeRummy.com/ Transaction Id 928973 Mobikwik response: We understand that you are expecting a refund from the Merchant#39s end. Please be informed that it takes approximately 7-10 working days for the refund amount to reflect in your MobiKwik wallet once received.For now, the status of your Merchant transaction is successful at our end. In case we get the refund, then it will be added to your wallet balance automatically.Please note: Consumers are not eligible for any Cashback amount for Cancelled/Partially cancelled transactions and Cash back amount (if any) will be adjusted against refund amount.
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                              V
                              vinaysingh38
                              from Dehra Dun, Uttarakhand
                              Mar 9, 2015
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                              Address: Faridabad, Haryana

                              I had recharge my mobile of Rs.100/- through mobikwik on my airtel no. ([protected]) dated 07 may, 12 but i have not recieve any recharge from mobikwik and my icici bank acc. balance debit 100/- this is fraud website or what ?..No any response while raising ticket...give me my balance back immediately... ([protected]@gmail.com)
                              Mobikwik customer support has been notified about the posted complaint.
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                                umang1985
                                from Greater Noida, Uttar Pradesh
                                Mar 9, 2015
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                                Address: Bangalore, Karnataka

                                Hi, This is regarding Transaction Id CCACB1ALI552. The amount 1751 was deducted from my mobikwik account but jabong did not receive the money. I have got a mail from jabong that the payment has been failed. But Mobikwik team is telling that from there the amount has been deducted. I had raised the ticket for the same, they closed the ticket saying that if they get the money back they will refund into my mobikwik wallet. But still i have not got the money back. The transaction date was Feb 8, 2015. Please help.
                                Mobikwik customer support has been notified about the posted complaint.
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                                  Ramchandrabasare
                                  from Mumbai, Maharashtra
                                  Mar 9, 2015
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                                  Address: Mumbai City, Maharashtra

                                  Hello, My mobile no. [protected](Reliance prepaid). I was recharge this number with Rs.247 on 28 feb.2015 by HDFC netbanking. but unfortunately it was failed and my money was subtract from my account.Now i want to return my money. pls give me status. my email ID- [protected]@gmail.com.
                                  Mobikwik customer support has been notified about the posted complaint.
                                  Hello, My mobile no. [protected](Reliance prepaid). I was recharge this number with Rs.247 on 28 feb.2015 by HDFC netbanking. but unfortunately it was failed and my money was subtract from my account.Now i want to return my money. pls give me status. my email ID- [protected]@gmail.com.
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                                    P
                                    prakash1476
                                    from Mumbai, Maharashtra
                                    Mar 9, 2015
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                                    Address: West Godavari, Andhra Pradesh

                                    Dear admin as of my previous money related problem i apporach consumercompalint forum with my id and mobile number but someone read my complaint and called me as mobikwik team and ask id and passwaord and they transfer my 103 Rs. sir. So, kindly resolve my problem My id is prakash.[protected]@gmail.com and mobile is [protected].
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                                      K
                                      kksoni30
                                      from Delhi, Delhi
                                      Mar 8, 2015
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                                      Address: Shahdol, Madhya Pradesh

                                      Fradulent transaction done by a fraud through my ATM CARD. Dear Team, I have lost my below mentioned amount from my ATM which was not done by me, it is done by someone else. Fraudulent Call received from mobile number [protected]. I request you to reverse the transaction done by the criminal. My Debit Card details will be shared with you if required. Mobile recharge worth Rs.2500/-POS:70005453 www.MOBIKWIK.COM NEW DELHI txn#[protected] Rs.9990/- txn#[protected] Rs.2500/- POS[protected] MOBIKWIK.com NEW DELHI IN txn#[protected] Rs.4990-POS[protected] txn#[protected] Rs.9980- txn#[protected] I request you to reverse the amount into my account, i am ready to do transaction through www.mobikwik.com if required. Kindly contact me i shall share all necessary details. Regards, Krishna [protected]
                                      Hi Krishna,

                                      Did you get any update for this, could you please help me here for the same problem. I lost 10900/- RS
                                      dear sir,
                                      fraud miss use my atm dabit card sbi . card no 511******6139 against pos mobikwik.com site pos- no 70005453, txn no[protected] date 25/06/2015 time 03:05pm amount rs 4999/= plz imdently rejected pos 70005453 tnx no[protected].and refund amount my ac no [protected] sbi new delhi-110026
                                      thnankig you

                                      card user krishna
                                      ac no [protected] s.b.i delhi-110026
                                      branch code -1704
                                      mobile no [protected]
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                                        ubisw16
                                        from Pune, Maharashtra
                                        Mar 7, 2015
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                                        Address: Gurgaon, Haryana

                                        I recharge my sim through Mobikwik but on 8th Feb 2015 at evening I wanted to recharge my number ([protected]) with Rs.195, it was not successful then try again it was unsuccessful and twice Rs. 195(195+195=390) deducted from my wallet balance. TRotal wallet balance was Rs. 428, after unsuccessful recharge it was only Rs. 38. I thought it will be refund but they didn't refund. I already complaint there but still not getting any call only they answer twice but not refunding me, last I was given all details (On 8 th feb 2015 at 13.56 IST my wallet balance was 428 (you also send me through mail) at evening I have to added another 200 because the wallet balance was only 38. At this time I did not recharge any money after added 200 I recharge 195 at [protected], Transaction Id [protected]. 8th Feb to 15th Feb I added Rs 400 and Recharge Rs. 346. So Total balance will be 828 and Recharge balance is 346 then the actual balance will be 828-346 =482. Now its showing only 92. All Id giving below 9/02/2015 05:52:37 hours Add Balance Transaction Id [protected] Credit 200.00. 9/02/2015 05:55:13 hours Recharge [protected]( Airtel )via web Transaction Id [protected] debit 195.0 09/02/2015 06:01:38 hours Recharge [protected]( BSNL ) via web Transaction Id [protected] debit 20.0 15/02/2015 06:33:08 hours Recharge [protected]( Vodafone ) via web Transaction Id [protected] debit 20.0 15/02/2015 06:31:06 hours Add Balance via web Transaction Id [protected] Credit 100.0 13/02/2015 20:47:54 hours Recharge [protected]( Idea ) via web Transaction Id [protected] debit 5.0 13/02/2015 02:43:38 hours Recharge [protected]( Aircel ) via web Transaction Id [protected] debit 66.0 12/02/2015 03:45:31 hours Recharge [protected]( Vodafone ) via web Transaction Id [protected] debit 10.0 09/02/2015 22:18:03 hours Recharge [protected]( Aircel ) via web Transaction Id [protected] debit 30.0 09/02/2015 22:14:42 hours Add Balance via web Transaction Id [protected] Credit 100.0.) after it they are not responding but they write on website that they will solve the problem within 24 hours. My ID is [protected]@rocketmail.com Please help me to get back my wallet balance.
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