Mobikwik Complaints & Reviews

.I was trying bill payment of Rs.5890...For which I had add rs.5890 on 2nd Feb 2015...on 4th Feb my wallet balance was rs 5990.and on 5th feb...It remains rs 33...I just want to know where my amount gone...I need to know the name of beneficiary, for which amount of Rs 5890 /-...has deducted frm my mobikwik wallet... Dr Arvind Chaudhary [protected] [protected]@gmail.com

Sir/mam plz check I have recharge to account by your side I have received sms from bank .balance has been deducted from my account but recharge has not done on my number. My mobile number is :[protected]. Recharges amount 16 Email id using [protected]@gmail.com Network Vodafone

I added an amount of 55 and 28 to my mobikwik wallet by indian bank debit card and recharged that amount to my bsnl mobile. The amount was added only one time and recharge was done successfully once. But they deducted the amount twice from my bank account. For further details I attached the screen shot of the transaction history of mobikwik app and I also attached the receipt from atm with this. In those things you can find out that the money is deducted twice. This happened on 8th feb. I reported this to mobikwik team on the same day and requested for the refund. But till now I didn't got any solution. I need my money to be refund to my bank account or the mobikwik wallet. Please help me. Faithfully, ATHUL S S MOB: [protected]

Sir,
On 4/12/2014 i paid rs 155/- to mobikwik via sbi internet banking to recharge my mobile [protected].Recharge not effected then. Later. I was hospitalised for stomach troubles after 2 days . So i could not contact you till date. Now i am well .I got a reply from mobikwik saying that my wallet balance is rs. 155/- and it is semi closed... My transaction id. Is id[protected]. Now i want to get my mobile recharged for rs.150/- if possible . If not possible please refund rs. 155/- at the earliest.
An early reply is requested.Via sms in my mobile
Thanking you, k j paul

Its a Big Fraud Company. There is so many tickets and mails i have generated, not resolved till date. Even Mobikwik Team's CEO Mr. Bipin Preet Singh also not responding to my messages in facebook. Now they are blocked my e-wallet and including my balance also. My balance was 8142/- rupees in e-wallet . how to get back my money. Since 45 days i am fighting regarding this problem...They are cheating me. When i am generating a ticket they will respond after one week with out of sync answers. J Sivakumar [protected] [protected]@gmail.com

Dear Sir, I have debited amount Rs 100 and 500 from my bank account on 20 january 2015 but transaction failed . It seen in wallet as add money but not recieve In clear balance. Mobile [protected] Email ram.[protected]@gmail.com

dear sir mobikwik has debited amount from my bank account but transaction failed. 2 times it happened. as well as my refund amount also deposited in wallet i want my mone back in my account. not able to put tickets from last 1 week. no helpline number what to do regards charanpreet singh [protected] [protected]@gmail.com

I had 283 rupees in my wallet .. I tried recharging mobile ..but was unsuccessful for consecutive 3 to 4 attempts.. When I checked the wallet it is showing only 16 rupees left and in transaction history also not showing any transactions made.. .. I raised ticket 2-3 times. but no refund is done till time..and moreover I am not able to raise more query tickets.. I kindly request authorities to refund the amount ASAP.

1.) I have transferred 5000 first on 19/01/2015 18:11 2) Recharge of DTH Rs.300 was paid to airtel then Wallet Bal:4700/- on 19/1/2015 18:19. 3) Added Rs.300/- to Wallet, Bal =5000/- on 19/01/2015 18:43 4) Bill Paid to ICICI Pru[protected]Rs.5000/-, Wallet =0 on 21/01/2015 16:22 5) DTH Cash Back given by mobikwik added to wallet bal = 150/- on 26/01/2015 6) ICICI PRU as reversed the payment of 5000/- Ref :[protected] to mobikwik on 04/02/2015 Wallet Balance : 5150/- 7) On 06/02/2015 tried to pay another insurance premium for[protected]. but amount debited from wallet and premium not paid to biller. since then i been raising complaint tickets ( 2168888 & 2118730 & 2127910 ) with mobikwik but no respite nor resolution Please update my wallet and do the needful policy premium payment, So that i can pay my policy premium ontime to avoid lapse of my policy.

I am add Rs 50 in my account wallet but Rs 50 is not show in my wallet, even it is not showing in transaction history . In transaction history it is showing the details of adding rupees 50 but not show my wallet . It is clearly visible that there is some issue. So please solve the issue. My registered mobile[protected] Tranx Ref:[protected] Ticket No: 2203789 Created On:[protected] Ticket No: 2147002 Created On:[protected]:51:08

Sir I recharged my uninor up east mobile from mobikwik on 16/02/2015 from 170 rs sir 170 rs deducted from my wallet balance but number yet not recharge. . request to credit my wallet wid 170 rs.. My customer I'd ...[protected]@gmail.com Registered mob.. no... [protected] Transaction I'd. ...[protected]

Dear Sir/Madam I am a victim of Online Fraud which has been done yesterday (12/02/2015). Based on the initial investigations done so far, it has been found that there has been an Online transaction done through my Debit Card at your website. The summary of transaction done at your website is available in my Bank statement. The same is attached for your reference (deepansi ICICI Statement.pdf). This incident involves transaction on the following websites at the same time which are being intimated in this email namely Flipkart, Mobikwik and PayTm. Further, this incident has been brought to the notice of Local Police Station (Copy of request to SHO attached- Request to Local SHO.pdf). Today, this incident has been reported to Cyber Crime Cell -Delhi (Copy of email attached) It is therefore requested to kindly help in sorting out this issue via immediate blocking of the transaction/ dispatch of the goods purchased. Probably, the Cyber Crime Cell and Local Police would get in touch with your office separately for resolving this case. This is an advance intimation so that immediate action if any can be taken from your side. Your cooperation in this case is solicited. Thanks and Regards Deepansi Aggarwal Mobile No:[protected] Res. Address: Flat No. D504, Plot No. 31, Sec.6, Kalka Apartment, Dwarka, New Delhi-110075 D/o- Sanjay Kumar Aggarwal (Mobile No:[protected])

I have tried to recharge my Docomo no through Mobikwik. My mobile has not yet been recharged but amount was debited from my HDFC bank a/c. I have complained on their website.No action has been taken still now. Please help. Mob no: [protected] email : [protected]@gmail.com Transaction ID : [protected] Transaction Date : Mon Feb 16 10:29:10 IST 2015 Transaction Amount : Rs. 32.0

Hi, I will recharge in my airtel prepaid internet data recharge plan Rs. 199. 17/02/2015 Time: 06/52:05 at morning. But still not active my recharge plan in my no and no refund my payment. But an amound of Rs. 199 debit from my HDFC a/c for an Net Banking online. So please check transaction error and Clear. Thanks...

I have been using Mobikwik service without problems for most of the time. But I didn't get any support from them the only time I needed it. They were supposed to add cashbacks in my account for two Shopclues purchases on Dec 12, 2014. But I didn't receive those cashbacks. I waited and then opened one ticket in 14h Jan, 2015 (TICKET #1947036) regarding this issue. There wasn't any response for 1 month, and today (16th Feb) I get to know that my ticket has been marked as resolved, by just telling that, "As per our records, cashback has already been credited to you.", although the transaction history does not include any information about that cashbacks. I opened yet another TICKET #2194829 regarding this, but I have no hopes left. I want to mention that I also tried to contact MobikWik support via Facebook and Twitter but they haven't responded. Meanwhile, I have used Mobikwik and faced no problems. Conplaint details on TICKET #1947036 ************************************************************* Hi, Today, I was checking my transaction history and found out that I didn't receive cashbacks for two transactions in ShopClues till date. 1. Transaction ID: 29659291 Debit Date: Fri Dec 12 23:36:31 IST 2014 Debit Amount: Rs. 269.00 2. Transaction ID: 29660383 Debit Date: Fri Dec 12 23:45:55 IST 2014 Debit Amount: Rs. 449.00 Can you please check and add those cashbacks. I was supposed to get 15% cashback for both the transactions ******************************************************************** Regards Sujay Ghosh

Sir I recharged a mobile number number [protected] for Rs 200/- i.e. Airtel UP East area from mobikwik on 16.02.2015. Sir Rs 200/- deducted from my wallet balance but the above number not yet recharged till date. Request recharge the same or credit Rs 200/- in my wallet balance. My cutomer ID is [protected]@gmail.com and register mobile number [protected]

Hi Team, I have recharged my mobile using mobiwiki. The amount 222 was deducted from my bank account. However, neither my mobile was recharged nor the wallet balance is reflecting the amount. I tried your customer care helpline numbers available on the internet. However, my attempt was in vain because I couldn't get through anyone. Also, I've raised 2 tickets but I didn't receive any update as on date. Ticket numbers are as follows - 2165567 & 2170783. Also help me understand the turn around time tthat you take to resolve the customer issue.

Sir, i have complained many times about not crediting of my money to my wallet..mobikwik customer care serviceS is not responding.So please make my money returned to my wallet. These are the details of the amount not credited to my wallet, transaction i.d.[protected].. email id- showkath.[protected]@gmail.com mobile.no.- [protected]. date of transaction- 06/02/2015 amount- RS.3372. pls refund my money to my wallet faster

this is my id of mobikwik:- smit.[protected]@live.in and my registered mobile no to mobikwik is [protected] my complaint tickit id to mobikwik is # 2129737, #2134032 they promise to return my money 48 hrs but didn't returned to me after 5 days and also dont reply to me total money amount is 266 they are not returnig

Dear Sir, Transaction No.BMBK[protected] pay to Domino due to some technical issue order is cancelled on same day, Domino return back amt. to Mobiwik company, still i have not receive Refund amt. of Rs.430/- i waiting last 10 days. Please do needful on Urgent basis.