Mobikwik Complaints & Reviews

On 27th between 6-7 pm in bookmyshow, there is an offer of 150 rs cash back, if we pay through Mobikwik. I have done the transaction at 06:20 PM and this is my first booking on bookmyshow using my mobikwik wallet. Mobikwik A/C : [protected]@gmail.com - [protected] 18:20:02 hours Wallet Debit to BookMyShow - Rs.167.26 Transaction Id WEBIN[protected]-1 I am supposed to get Rs.150 cash back, But i got only Rs.26 cashback. I want my remaining cash back amount into my account. I dont know whether Mobikwik Email support people are well trained with proper info...I dont think so. Not even reading the full email, and they r closing the ticket. I want my remaining cash back into my Mobikwik Wallet.

REPECTED SIR/MADAM, I WOULD LIKE TO INTIMATE YOU THAT FOLLOWNG TRANSACTION FROM MY ACCOUNT ATM NO.[protected] THROUGH YOUR GOOD WEB SITE HAVE BEEN MADE BY SOME MISCREANTS BY EMBAZELMENT ON 27/03/2015. 1) JRNL NO.[protected] VIA POS PRCH[protected] NEW DEL [protected] FOR THE AMOUNT RS. TOTAL RS. 4995/- ONLY 2) JRNL NO.[protected] VIA POS PRCH[protected] NEW DEL [protected] FOR THE AMOUNT RS. TOTAL RS. 9995/- ONLY 3) JRNL NO.[protected] VIA POS PRCH 813956 NEW DEL[protected] FOR THE AMOUNT RS. TOTAL RS. 4999/- ONLY 4) JRNL NO.[protected] VIA POS PRCH 813499 NEW DEL[protected] FOR THE AMOUNT RS. TOTAL RS. 4999/- ONLY 5) JRNL NO.[protected] VIA POS PRCH 813298 NEW DEL[protected] FOR THE AMOUNT RS. TOTAL RS. 9999/- ONLY So, Total Embezzled amount is Rs.34, 987/- only. Request recoup my amount for this kind of act i shall be highly indebt. Copy of lodged FIR and statement of bank are also enclosed with this complain for early favour action please.

This is to inform you that on a call some person mob no.[protected] fraudulently made transactions of Rs.8888/-, on march 31, 2015; 13:25:07 hrs by convincing me that he is calling from online site WHAAKY for refunding my money . Please refund the aforesaid amounts of immediately in order to avoid any litigation with your company since the transactions has been happened through the site MOBIKWIK COM. by the SBI credit card ending with 7227 name of Saxena Maneesh

I have been mailing to the customer support of mobikwik about some fraud person using my card details for recharging or shopping purpose but i didn't got any response from their customer support yet. What kind of customer service they have .

Date Description Credit/Debit Amount 29/03/2015 08:08:56 hours Recharge [protected]( Airtel ) via Mobile Site Transaction Id :- [protected] Transaction Amount :- Rs 141.00 According to offered, Still we have not get any 3 G data (1GB) recharge till now while above mentioned amount has been debited.

On 28/03/2015 at 13:29 hour a special recharge was done of Rs. 155 for BSNL Mobile No.- [protected] for a DATA usage. But still I have not received any DATA Usage. In this regard a complaint was sent to you thru Track Ticket just immediately after recharging having TRACK TICKET No.- 2377697. Plz response to my complaint & refund the amount immediately.

Please provide as much information as possible... sir ur site says that i wl get 2 gb data in 126 rs for tata docomo in rajasthan but i got only 600mb data before 10 min . so sir provid my 1400 mb data as soon as posible.or refund my mony. name-rajkumar goyal mob-[protected] raj.[protected]@gmail.com

Dear sir, I recharged a airtel number [protected] thought Mobikwik wallet BT it is wrong number my right nunumbe is [protected]. This transaction id have been [protected] So I wanted that my balance refund my Mobikwik wallet. Thanks

Today I have added money 700 using coupon code MAX200 but I didn't get cash back...you are too bad service, Yesterday I have raised tickets regarding cash back WORLDCUP but still not getting cash back... seriously I will FIR in near by police station...:) Thank you Amitava

Dear Sir, I recharged my uninor number [protected] through mobikwik wallet [user id : - [protected]@hotmail.com] by rs 160 on 27 nov 2014 but the recharge was unsuccessful. I Complaint at mobikwik.com[TICKET #1635146 AND #1611023] and as the result of reply i got to know that my refund of 160 rupees has been done but still I do not got my refund of 160 rupees into my mobikwik wallet. I, therefore request you to keep my complaint in consideration, and refund my 160 rupees as soon as possible.Otherwise I will take strict action against you.

Transaction Id je-live1763070 debit 310.71 08/02/2015 11:49:59 hours Wallet Debit to mobikwik Transaction Id je-live1763154 debit 310.71 both are failed transcations, but amount is credited from account kindly request to re-check and update.. total amount needs to be added 310.71 + 310.71 = 621.42

Hi Team, While adding balance to my mobikwik account on 20-Mar-2015 time 10.19 pm. I have made two transactions of Rs 216, and was debited twice from my Indusind bank account but it was not credited to mobikwik account. Please let me know, if the amount will be credited to mobikwik account or it will returned to my bank account and the date by which I can expect money in either of my accounts. Transaction Remark - PG/BIDS[protected]/BILLDESK PG/BIDS[protected]/BILLDESK Thanks Sanyog Patel [protected] sanyog.[protected]@gmail.com

Hi, on 23/03/2015 110 rupees wallet balance is used for mobile recharge. but the recharge is unsuccessful. I selected IDEA. But by default it selects BSNL . no amount or no message is coming to my mobile and money can't be return to my Mobikwik wallet. Please find the details, DATE :23/03/2015 RECHARGE AMT:110 MOBILE NUMBER:[protected] Net work:IDEA EMAIL id: [protected]@GMAIL.COM i send mail to mobiwiki website they giving below reply, thai is [protected] Namaste! Thank you for taking out time to write to us. We understand your concern of Recharge transaction. As a part of corrective measure, we have checked our system for transaction of Rs 110 which shows up successful at our end. We would suggest you to get in touch with the Operator?s customer care for the same. Please use the Operator reference Id for further confirmation: [protected] Thank you for choosing MobiKwik. Regards MobiKwik Team "We take pride in serving our valued customers"

I have made a payment mobikwik for reliance energy bill payment through netbanking but the payment not done and it has deducted from my account and save in mobikwik wallet now i want my money back in my account the details are as below Email [protected]@ymail.com [protected] Mobikwik Wallet Update 1940.0 1 Rs 1940.0 Service Tax Rs 0 Convenience Fee Rs 0 TOTAL Rs 1940.0

Dear Sir, I have ordered food on just eat online food ordering web site on 22.02.2015 for Rs. 358.47. And tried paid with the payment option MOBIKWIK. I tried adding money through my ICICI bank after entering OTP i got a msg from Mobikwik transaction failed, I tried agian with the the bank and gain i received same message, Then i transferred amount with my Credit card. When i checked my bank statement i have been deducted twice below is the details, but my wallet was not updated. After my complaint they have added only one transaction amount of Rs. 358.47 to my Mobikwik wallet. Still 3598.47 is pending for the same I ma almost raising daily complaint for second issue but they just write stansdard mail the aount is already added. Pls help me to get my hard earned money back to my account. 3 23/02/2015 BIL/[protected]/food/421_ZP14BB1BA30 Dr. 358.47 4 23/02/2015 BIL/[protected]/Food/421_ZP14BB1B786 Dr. 358.47 MOBIKWIK complaint number :TICKET #2225279, TICKET #2232297 TICKET #2280864 Thanks A.Geetha [protected] [protected]@gmail.com

SIR, ON 4/12/2014 I PAID MOBIKWIK Rs.155/- VIA SBI INTERNET BANKING TO RECHARGE MY MOBILE FOR Rs.155/-.AS PER TRANSACTION NUMBER [protected]. BUT RECHARGE NOT DONE..ON 18/2/2015, ON KNOWING ABOUT THIS SITE I LODGED A COMPLAINT. LATER MOBIKWIK CONTACTED ME AND ASKED MY ACCOUNT NUMBER SO AS TO REFUND. I INFORMED THEM I CANNOT DISCLOSE MY ACCOUNT NUMBER.. SIR, I CANNOT DISCLOSE MY A/C. No.DUE TO SECURITY REASONS IMPOSED BY BANKS TO THEIR CUSTOMERS. SO PLASE ASK MOBIKWIK TO TOP UP MY MOBILE NUMBER [protected] FOR Rs.150/-, AS I AM READY TO FORGO Rs.5/-..BSNL ALLOWS FULL TALK TIME TILL 23/3/2015 FOR Rs.150/-. PLEASE NOTE THAT I DO NOT WISH TO HEAR FROM MOBIKWIK ASKING MY A/C No.AGAIN. THANKING YOU, K J PAUL.

The money was deducted from my mobikwik wallet two days ago but the recharge is still not completed. I have also raised a ticket but there is no reply from their side. Mobikwik account email id- [protected]@gmail.com The same email can be used to contact me.

" " Note: Forwarded message attached -- Original Message -- From: "BCNayak"[protected]@rediffmail.com on Sat, 14 Mar 2015 20:14:23 +0530 To: [protected]@zaakpay.com Subject: Fw: Refund request Get your own FREE website, FREE domain & FREE mobile app with Company email. Know More >Note: Forwarded message attached -- Original Message -- From: "BCNayak"[protected]@rediffmail.com To: [protected]@zaakpay.com Subject: Refund request Get your own FREE website, FREE domain & FREE mobile app with Company email. Know More >Dear Sir, For an office chair purchase from Mebelkart I had done transaction through Mobikwik/Zaakpay.The order number, Mebelkart was:[protected] dated 23/2/15.However due to computer technical problem there were TWO transactions for one order[protected], and the ref. numbers were: 1).23-Feb-2015 ZAAKPAY BCSB[protected] 23-Feb[protected] Catholic Syrian Bank. 2).23/02/15 ZP14BB5BD9374/ZAAKONEMOBIKWIKSYSTE[protected], 934.0 HDFC Bank Out of the above, the first one was utilized by Mobikwiki/Mebelkart, the second one from HDFC was not utilized(attached email from Mebelkart, they got money only once). Hence I request you to please refund the above unutilized amount(Rs6934/-) which was transacted from HDFC(23/02/15 ZP14BB5BD9374/ZAAKONEMOBIKWIKSYSTE[protected], 934.0 HDFC Bank)at the earliest. Thanks and regards. DrBCNAYAK" So far no action has been taken though nearly a month has elapsed. Kindly help me to get the refund of Rs6934/- Thanks

Hi Team, While adding balance to my mobikwik account on 15-Mar[protected].10 was debited from my icici bank account but it was not credited to mobikwik account. Please let me know, if the amount will be credited to mobikwik account or it will returned to my bank account and the date by which I can expect money in either of my accounts. Transaction Remark - BIL/[protected]/mobikwik for reebok/4066_ZP14C1E8 Thanks Swapnil Kumar [protected] swpnl.[protected]@gmail.com

Hi, I had tried for recharge of Rs.123 about a month back on [protected]. However the recharge failed, with a message that the amount will be credited in my account as soon as possible. But to my disappointment the amount has not been credited yet. Please look to the issue as soon as possible. Regards, Shikha