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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 317

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R
Ravikumar Baskaran
from Koothanallur, Tamil Nadu
Feb 14, 2015
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Address: Karaikal, Puducherry

I am recharged Rs.110 Airtel No [protected] vide Trans ID.[protected] on 9.2.2015 20.34 IST but the above said amount not recharged and not refund the above said amout to wallet 2. I am Loaded amount Rs.41 vide Trans ID.[protected] on 10.2.2015 14.00 IST the wallet balance Rs.190 after walet balance Rs.190 I am recharged Rs.150 BSNL No [protected] but the above said amount not recharged and not refund the above said amout to wallet e
Mobikwik customer support has been notified about the posted complaint.
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    S
    Shaan S Shaanu
    from Chandigarh, Chandigarh
    Feb 14, 2015
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    Address: New Delhi, Delhi

    Hi Team, TICKET #2137886 and TICKET #2128483 both is for same issue on Mobikwik. These tickets were logged on 5the feb. and 6th feb. But still not resolved. I got the recharge notification but recharge is still pending and the recharge amount is still not refunded to my wallet. My Recharge number is [protected] for 210.00 on Airtel. Its been 10 Day but there is no reply from the mobikwik team on the above logged tickets. Regards, Shahnawaz Ahmad
    Mobikwik customer support has been notified about the posted complaint.
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      S
      Shiv Kumar Shiv Kumar
      from Delhi, Delhi
      Feb 14, 2015
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      Address: New Delhi, Delhi

      SIR
      I was recharg in wallet amount Rs.200 date05/02/2015 time 05-19 PM tra.ID. [protected] but sould be not recharg ? I request you please refund amountRs.200 in my wallet acount.


      Thankyou for
      Shivkumar mob.no.[protected]
      Mobikwik customer support has been notified about the posted complaint.
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        B
        baburao.khidrapure
        from Mumbai, Maharashtra
        Feb 13, 2015
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        Address: Belgaum, Karnataka

        Dear sir uyesterday I have done thorough internet 3G recharge of Rs.194 to mob no.[protected] . It is an Air tell no. but recharge is not happen, so please check and recharge the net pack of same amount to same no. You can contact me on [protected]. or [protected]@gmail.com
        Mobikwik customer support has been notified about the posted complaint.
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          R
          Ritun Samantray
          from Mumbai, Maharashtra
          Feb 13, 2015
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          Dear Sir, I had recharged my mobikwik account with Rs. 500 on 07.02.2015. Thereafter I tried to make my bill of My videocon d2h number through wallet option that was of Rs. 372. The transaction got declined but my account balance got deducted of Rs. 372. Neither my bill was paid the transaction was showing any history of the same. It's been 4 day my account balance has not been updated the same amount. You are hereby requested to look into the matter and do the needful.regards ritun samantray, [protected], [protected]@gmail.com...
          Mobikwik customer support has been notified about the posted complaint.
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          Sir since yesterday 4 times my payment debited from credit card..but amount not shown in wallet. & In history
          Reply
          Hi Mobikwik,

          I have initiated an amount of 18000 from my credit card to my bank account.

          The money has been deducted from my credit card and had not been credited to my account neither the transaction of this huge amount was not been shown in the history of the transactions done.

          Need an immediate assistance mobikwik team, customer's urgency is also the vital thing that should be noted and carried away and resolve the task ASAP.
          Reply
          R u getting your money. Because same thing happen with me today. Pls reply.

          How can i approach.
          Reply
          Me too happen yesterday please tell me if you get the money
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            C
            CHANDRA SIRALA
            Feb 13, 2015
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            Dear Sir, My name is Chandra. Transaction id:[protected] date: 06/02/2015 time 10:50:05 amount Rs.343 This is my transactions information. This amount was shown at transactions history, but amount is not added my wallet balance. Please added my amount in my wallet balance. I am given 12 times compliant. But mobikwik company not responded.
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              A
              alambayan
              from Jaunpur, Uttar Pradesh
              Feb 13, 2015
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              Address: Sonipat, Haryana

              Dear Sir, I had recharged my mobikwik account with Rs. 1000 on 06.02.2015. Thereafter I tried to make my bill of My Tata Photon number through postpaid bill payment option that was of Rs. 890. The transaction got declined but my account balance got deducted of Rs. 890. Neither my bill was paid the transaction was showing any history of the same. It's been 4 day my account balance has not been updated since. You are hereby requested to look into the matter and do the needful. Regards, Sumit Sharma [protected] [protected]@gmail.com
              Mobikwik customer support has been notified about the posted complaint.
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                K
                kanwarjit singh hundal
                from Amritsar, Punjab
                Feb 13, 2015
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                Address: Amritsar, Punjab

                Respected Sir, i am Kanwarjit Singh, and i have a wallet in Mobikwik company with account email.. [protected]@yahoo.com and mobile no. [protected] m add 2500 rupees in my wallet with ref.[protected] on 5th feb 2015 and on same day pay bills of 1300 rupee but bills are not paid and money deducted from my wallet by Mobikwik... and m complaint to mobikwik on same day with ticket no.2122974 dt 5.2.15 and ticket no.2156689 dt 9.02.2015.. but instead solve my problem company locked my walled with my ballance..so please help me and refund my money. my contact no. [protected] and email.. [protected]@yahoo.com
                Mobikwik customer support has been notified about the posted complaint.
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                  I
                  iolmkirtanhisar
                  from Delhi, Delhi
                  Feb 13, 2015
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                  Address: Hisar, Haryana

                  I add 181 rs in my account wallet but 160 deducted without any reason even it is not showing in transaction history . In transaction history it is showing the details of adding rupees 181 but no details of deduction . It is clearly visible that there is some issue. So please look into the matter .
                  Mobikwik customer support has been notified about the posted complaint.
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                    S
                    Saipriya Sridharan
                    from Bengaluru, Karnataka
                    Feb 13, 2015
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                    HI, I tried placing a jabong order through mobiwik wallet.Transaction failed but money Rs.798 got deducted .I have raised 2 tickets for the same .But still no response.Please refund my money. Please find details below Ticket #2161816 and Ticket #2172496. Transaction ID: CCACB1ALK458 E-mail Id: [protected]@gmail.com Phone: [protected]
                    Mobikwik customer support has been notified about the posted complaint.
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                      C
                      cholpardeep
                      from Mumbai, Maharashtra
                      Feb 12, 2015
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                      Address: Panchkula, Haryana

                      Hi I have added Rs.1200 in my wallet on 06/02/2015 with transaction id no.[protected] and then tried to pay bill of my postpaid no.[protected] for Rs.1150 but the recharge was unsuccessful and money deducted from my wallet and did not get any email or sms in this regard. I have applied two support ticket in this regard at the mobikwik website but there is no reply and till today i did not get back my balance plz help me or provide me the helpline number from where i can get back my money...
                      Mobikwik customer support has been notified about the posted complaint.
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                      balance has been deducted from account but wallet balance did not updated .
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                        R
                        RajaJujjuru
                        from Delhi, Delhi
                        Feb 12, 2015
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                        Address: Hyderabad, Andhra Pradesh

                        Iam Raja, I have my wallet balance of 335 till yesterday(07/02/2015). Yesterday i have tried a payment for airtel dth recharge for 215.00 and it was failed i did not get any transaction number. My wallet balance got deducted and now my wallet balance is 120. That transaction is also not showing in my history.Refund my money soon. My mail: [protected]@gmail.com MobileNumber: [protected] Date: 07/02/2015 Amount: 215
                        Mobikwik customer support has been notified about the posted complaint.
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                          S
                          Shreyanssurana25
                          from Noida, Uttar Pradesh
                          Feb 12, 2015
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                          Address: Hyderabad, Andhra Pradesh

                          Hi, I have recharged my number [protected] on[protected] with amount Rs.301 (more than Rs.300 as per their strike gold offer) but I have not received cash back of Rs.150 till date. Query also registered with Mobikwik on 10-2-15 with ticket no.264961 but no repsonse still. Regards., Shreyans Surana Hyderabad [protected]
                          Mobikwik customer support has been notified about the posted complaint.
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                            S
                            santosh navale
                            from Mumbai, Maharashtra
                            Feb 11, 2015
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                            Address: Pune, Maharashtra

                            I recharge my pOst paid mobile bill with amount rs.1750. my wallet balance get zero and recharge not done .i submit ticket but after 7 days my problem was not solve.Ticket No: 2126895 Created On:[protected]:38:20 My mail is [protected]@gmail.com
                            Mobikwik customer support has been notified about the posted complaint.
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                              G
                              Ganes Mallik
                              from Angamali, Kerala
                              Feb 11, 2015
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                              Address: Kolkata, West Bengal

                              I added 200 Rs in my Mobikwik wallet with Transaction ID[protected] at 09/02/2015 20:40:05. Then I recharged 100 Rs to [protected] number with Transaction ID [protected] at 09/02/2015 20:55:03. But it is showing 0 in Mobikwik wallet.
                              I have added Ticket #2172215 and Ticket #2159450 in their website but got no response from their end.
                              My email id is mr.ganes.[protected]@gmail.com and phone number is [protected].
                              Mobikwik customer support has been notified about the posted complaint.
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                              Not resolved
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                                B
                                bambam1234
                                Feb 11, 2015
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                                Address: Patna, Bihar

                                Ebay has refunded an amount of 5865 which is being shown in the history of mobikwik but the same is not reflecting in my main wallet balance . The matter was mailed to mobikwik Ticket No - 2107638 on 03.02.2015. They replied that ss per their records I have received cash back. I again mailed them with the snapshots for proof on 04.02.2015. But they are not looking into the matter. They neither replied nor they have any customer care no. so that I can talk.
                                My email ID is [protected]@gmail.com My transaction ID was
                                Billdesk AMBK[protected]
                                Transaction Id[protected]

                                and

                                EBAY
                                Transaction Id AMBK[protected]
                                Mobikwik customer support has been notified about the posted complaint.
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                                  S
                                  shubhamba
                                  from Hyderabad, Telangana
                                  Feb 11, 2015
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                                  Address: Hyderabad, Andhra Pradesh

                                  Somebody from Mobikwik called me and said he is want to know the my account details like a/c number and atm pin because they are not able to transfer money to my mobikwik account. Then he stole 5200 rs from my a/c and bought something on ebay. I tried to talk to other mobikwik guy but they are not replying back. Such a FRAUD company. Seriously a big FRAUD company. I have already filed an FIR in the local police station. I am also going to file a complaint against the company also.
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    A
                                    atikmundhe
                                    from Pune, Maharashtra
                                    Feb 11, 2015
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                                    Address: Pune, Maharashtra

                                    I made below DTH recharge but it was unsuccessful and detected money from me, more over my wallet balance still showing “ 0”. Kindly look into this and resolved this earliest Transaction Type Credit to Wallet Transaction ID[protected] Transaction Date Sun Feb 10 23:08:11 IST 2015 Transaction Amount Rs 240.0 DTH Number : 2489660 DTH service provider : videocond2h
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      D
                                      deepu93
                                      from Ahmedabad, Gujarat
                                      Feb 11, 2015
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                                      Address: Hyderabad, Andhra Pradesh

                                      so many messages regarding mobikwik are coming...i didnt add any money to my wallet .. but they r sending msgs like some amount lyk 30, 50, 230rupees, are pending and they r giving a TRX-ID ...plz unsubscribe it...i dont want to get messages to my mobile...
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                                        A
                                        anup anuj
                                        from Mumbai, Maharashtra
                                        Feb 10, 2015
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                                        Address: Jamui, Bihar

                                        sir mene 29 /12/2014 ko complen kiya tha ki mera 6 wellet lok he jo ki abhi tak re actvecen nahi huwa he sir mera 6 wellet jaldi unlok kar de mera isme takriwan 10000 rs pending me he [protected]@gmail.com [protected]@gmail.com [protected]@gmail.com [protected]@gmail.com [protected]@gmail.com [protected]@gmail.com plz sir jald mera wellet unlok kar de mob [protected] [protected]
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