Mobikwik Complaints & Reviews

Address: Hoshiarpur, Punjab

1) I got recharge my mobile number [protected] with top-up of Rs99/- vide transaction id [protected] on dt 01/012015. The receipt of the rc do not shows whether it is top-up recharge or plan voucher recharge so kindly provide me the full details of the recharge done by me showing that i had done the top-up recharge with Rs99/- at your mobikwik site. Sir my email id is [protected]@yahoo.com and mobile no. is [protected]. So kindly look in to the matter and oblige. 2) Dear sir I only want to know that whether it was TOP-UP or PLAN VOUCHER recharge.but no proper reply is being given to me that i want to know.

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Apr 08, 2015

Updated by som56 no soluation made till today

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Address: Chennai, Tamil Nadu

Dear sir, i by mistake entered into site thinking like as if it is like paytm. i used mail id as sujathari.[protected]@gmail.com ref#[protected] Your support ticket is #2228937. cash deducted but not recharged. so i request you kindly reverse the amount to my credit card account thanks regards hari

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Address: Bokaro, Jharkhand

Dear Sir / Madam Today some one called my sister and obtained ATM card no. and PIN No. and transferred Rs. 3, 200 from my sisters bank of India A/c. The details of ATM no. is given below. Name - Rita Gupta ATM Card No. -- [protected] Request you to kindly cancel the sad transactions and refund the amount to the same bank account. Kindly let me know if you need any further details. Thanks CA Satendra Gupta Mob no. [protected]

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This is to inform you that on a call some person named Deepak his mob no.[protected] fraudulently made three transactions of Rs.9999/-, Rs.1500/-and Rs.699/-on February 16, 2015; 12:21:07 hrs by convincing me that he is calling from online site ASKMEBAZAAR for refunding my money.Please refund the aforesaid amounts of immediately in order to avoid any litigation with your company since the transactions has been happend through the site MOBIKWIK COM. Below is the mail confirmation which i got The transaction ids are 769064, 150800 and 815155 . ARUN MOHAN

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A

arunmohan55

from New Delhi, Delhi

Feb 24, 2015

my contact number is [protected]

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R

rajatluthra91

from Delhi, Delhi

Nov 21, 2015

today i got call from same number. he was askng me details about my card. i did not give him my details.

i think people in customer care have contacts with these people. they leak customer information to these frauds.

have you filed any complaint?

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Address: Chhindwara, Madhya Pradesh

this is my id of mobikwik:- urmila.[protected]@live.in and my registered mobile no to mobikwik is [protected] my complaint tickit id to mobikwik is # #2163554, #2168403 they promise to return my money 48 hrs but didn't returned to me after 7days( 10/2/2015) and also dont reply to me total money amount is 395 they are not returnig, I request you please refund amountRs.395 in my wallet acount. my name urmila mandeker account no. [protected] web Transaction Id [protected]

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U

urmila Mandeker

from Kalavai, Tamil Nadu

Feb 23, 2015

this is my id of mobikwik:- urmila.[protected]@live.in and my registered
mobile no to mobikwik is [protected] my complaint tickit id to mobikwik
is # #2163554, #2168403 they promise to return my money 48 hrs but
didn't returned to me after 7days( 10/2/2015) and also dont reply to
me total money amount is 395 they are not returnig,
I request you please refund amountRs.395 in my wallet acount.

my name urmila mandeker
account no. [protected]
web Transaction Id [protected]

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Address: Ramanathapuram, Tamil Nadu

BSNL online recharge amount debited but not recharged online BSNL recharge unsuccessful My BSNL Mobile No is [protected]. I recharged the mobile of Rs.100/-(Full taktime) from Debit Card of CANARA BANK dated 23/02/2015 at 010.16 A.M. Money was debited but recharge was unsuccessful. Please do the needfull.

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Address: Ramanathapuram, Tamil Nadu

BSNL online recharge amount debited but not recharged online BSNL recharge unsuccessful My BSNL Mobile No is [protected]. I recharged the mobile of Rs.100/-(Full taktime) from Debit Card of CANARA BANK dated 23/02/2015 at 010.16 A.M. Money was debited but recharge was unsuccessful. Please do the needfull.

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Address: Cuttack, Odisha

21-Feb[protected]Feb-2015) TO TRANSFER INB Zaakpay ZAAKPAY Payments BSBH[protected]IG00QEEIU9 TRANSFER TO [protected] SBH POOLING ACCOUNT IN 2, 170.00 I have gone through the Payment, Rs 2170/- deducted from my account, but not received at mobikwik.I tried to Put a complaint against Mobikwik but no respone.Please Help

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M

mywal35

Feb 23, 2015

Please share ur contact detail we will back to soon as possible

Thanks
Mobikwik team,

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Address: Pune, Maharashtra

I had made a payment through Mobikiwk for an order with fernsnpetals. Though the transaction was successful with mobikwik and money got deducted from my account, my order did not get placed. Transaction id from my account to Mobikwik wallet:[protected] Debit Transaction id from mobikwik to I don't know:OR[protected] Mobikwik claims that they have paid to the merchant and money got deducted from my wallet but I never got an email regarding this order from fernsnpetals.

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Address: Gautam Buddh Nagar, Uttar Pradesh

Sir I had placed a order on dominos dated 14 feb 2015 thru mobiwik. However the amount god deducted from my account but the order was not place and d same was confirmed with dominos. Accordingly dominos people told me that amt will be refunded back into ur wallet within 7 days still the same has not been reflected into my account. I also lodged a ticket complaint thru our website bearing no 2184324 but no response yet. Kindly refund me my account worth rs 584 back to.my wallet at the earliest.my email id is [protected]@yahoo.com Mob:[protected]

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Address: Ahmednagar, Maharashtra

[protected]@gmail.com / User Mobikwik Tranx Alert Type:Debit Amnt:Rs200 Status:Failed Reason:Transaction Declined Please try once again after 10 Minutes.Date:09-Feb-2015, Debit Amnt:Rs200 Status:Failed Reason:Transaction Declined Please try once again after 10 Minutes.Date:09-Feb-2015, =Total Rs.400 Status:Failed Rechage after Debited to A/c User [protected]@gmail.com / User request confirom.

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They think the can do whatever they want, many a times I felt that my wallet amount is less than what it should be but I ignored. But I have seen this thing for sure many times.They don't even reply to tickets. Transaction history doesn't say anything about the deduction.. I will not leave these fraud people.

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Address: Lucknow, Uttar Pradesh

This is to inform you that on a call some person named Ashish his mob no.[protected] fraudulently made three transactions of Rs.8000/-, Rs.3500/-and Rs.2500/-on 21st feb2015 in the morning at9:00 am without any purchase of any thing.Please refund the aforesaid amount of Rs.14000/-immediately in order to avoid any litigation with your company.Also stop to make these payment to any person because the above noted person has cheated me.AKSingh 1/207 vibhav khand gomtinagar lucknow. contact no.[protected].

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A

arunkumarsingh

from Lucknow, Uttar Pradesh

Apr 23, 2015

Dear sir, This is to inform you that I have made a complaint on 21st of feb2015 for the refund of my rupees 14000/- which has been fraudulently transferred from my credit card to M/S Mobikwik co. but even after elaps of two months you have not refunded my aforesaid money and with the connivance of the fraudulent person you have misappropriated my money which is punishable under Idian Penal Code.Therefore I hereby give you notice that if you will not refund my money within fifteen days from receiving this mail you will be responsible for the consequences .Thanking you. AKSingh [protected].

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sir i am a victim of online fraud which has been done on 14 Feb 2015 . Online tranction done through my debit card at your website fraudly . All the transaction details are : Rs 4997 Txn no. 022875, Rs 4995 Txn no. 022193, Rs 2500 Txn no. 020592, Rs 4999 Txn no. 019840, Rs 2500 Txn no. 019473, Rs 9990 Txn no. 018633 . This incident has also been brought to the notice of local police station . I have also complaint to mobikwik customer care akosha but they didn't take any action and today they are saying that they do not deal with fraud cases. It is requested to please hold this delivery and help sorting this issue . Please cooperate and try to refund this money . Thanks v s verma mobile no. [protected] Email id [protected]@gmail.com

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Address: Indore, Madhya Pradesh

My saving amount has unnecessary deducted from my account, from bank of india by mobiwik . I got lost of amount 5047rs on 10 january 2015. I have filled pos form in bank The credit returned to me by bank but on 28 january again deducted by mobikwik as same three transactions.my account on mobikwik is- email i.d - [protected]@gmail.com Requested you to get strict action on fraud ..mobikwk and returned my money.

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A

anjil mishra

from Mumbai, Maharashtra

Feb 20, 2015

Right...

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I had opened a Mobikik account on 6th February 2015 and created a wallet with Rs.1100 rupees balance. Ever since, when I try to log in from my App, it says that my wallet is locked because the payment gateway has found the transaction suspicious. Now I have been writing every single to the customer support, and they give me some vague answers. I don't know what to do to get my money back.

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Address: Nashik, Maharashtra

I have paid the postpaid bill for IDEA, mobile number [protected] on 17/02/2015 through ICICI Bank Debit Card. The transaction ID is [protected]. It is understood that they have not received the payment till date. If any additional claim is done I shall not be responsible and pl look into this matter. my email ID is [protected]@rediffmail.com Kailas wadhe .

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Address: Surat, Gujarat

5 feb 2015 mobikwik to recharge my mobile no [protected] this tarnscription failed and i try again my account 120Rs cutt and no recharge my mobile number . i complain to mobikwik 15 day ago but no reply and no refund my rupees. Please some help for you and i trust for you My detail Email/mobikwik a/c mail: [protected]@gmail.com Mobile no: [protected] I attach with photos Complain tickets number : Dear User, MobiKwik Support Alert Type:Ticket Status: Open Ticket No: 2131993 Created On:[protected]:19:07 Category: Android Dear User, MobiKwik Support Alert Type:Ticket Status: Open Ticket No: 2138221 Created On:[protected]:35:16 Category: Android

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Feb 20, 2015

Updated by dipakmalankiya 5 feb 2015 mobikwik to recharge my mobile no [protected] this tarnscription failed and i try again my account 120Rs cutt and no recharge my mobile number . i complain to mobikwik 15 day ago but no reply

Feb 20, 2015

Updated by dipakmalankiya 5 feb 2015 mobikwik to recharge my mobile tarnscription failed and i try again my account 120Rs cutt and no recharge my mobile number . i complain to mobikwik 15 day ago but no reply

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Address: Ahmedabad, Gujarat

Dear Sir have already generated ticket but still today's date my problem is not short out yet my problem is as. (I have paid UGVCL Electricity bill amount Rs.1600/- on 5/2/2025 For customer ID [protected]. But still today's date payment is not dipogited in account p[censored]GVCL. Now I have paid directly. so please refund amount. ) please give me your contact no. I want to talk you. I want to resolve my problem or refund. Now I can't wait more. My cell no. is [protected]. Regards Dinesh Kalola Ahmedabad

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Address: Mumbai City, Maharashtra

Second time I am again submitting my complain. I had added an amount of 15000/- on my mobikwik wallet to purchase the yoga 8 tablet from snapdeal. I Tried the transactions many times but each time it failed. Then, I tried to book my ticket from Make My Trip and again transaction failed through mobikwik. Now I have purchased yoga 8 and booked my trip by making direct payment. Hence, I want the money from Mobikwik wallet back as it is of no use to me now.. I can not afford to keep my amount in wallet for a long time as it is not serving any purpose. Please refund my amount into my respective account. I am trying to contact customer care but the service is very poor and of no help. This state of affair has caused me great mental agony. Failing any action from your side, I will be forced to go for other options like filing FIR or case in consumer court.

Mar 7, 2016

Complaint marked as Resolved

Refund has been done mobikwik... And complain has been resolved.

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C

Costomer suppor011067

Feb 19, 2015

Please share ur contact details we will touch as soon as possible

Thanks
Mobikwik
Team,

Mobikwik Complaints & Reviews

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Mobikwik reviews & complaints page 315

Want to know that whether it was TOP-UP or PLAN VOUCHER recharge for mobile no. 9464263397.

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cash deducted from credit card without recharge

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Fraud Happend

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Mobikwik - fraudulent tranfer of rs.9999/-, rs1500 and rs.699/-in three transaction from my icici credit card.

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no refund amount

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Money was debited but recharge was unsuccessful.

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Money was debited but recharge was unsuccessful

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amount not received by mobikwik but deducted from my account

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Money got deducted but order did not get placed

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deduction of amt from wallet towards dominos but transaction not done and amt is not yet refunded

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rs,200+200=400

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Online Dacoits

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fraudulent tranfer of rs.8000/-, rs3500 and rs.2500/-in three transaction from my sbi credit card.

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Refund of money - Fraud case

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unnecessary deduction of money from bank account

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unable to use Mobikwik wallet despite making payments

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payment to idea

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Not Refund my wallet balance

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wallet balance diduct without bill payment

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Regarding to refund of 15000/-

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