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Mobikwik Complaints & Reviews

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Updated: Feb 21, 2026
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Mobikwik reviews & complaints page 315

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A
ashish telange
from Mumbai, Maharashtra
Feb 23, 2015
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Address: Indore, Madhya Pradesh

Dear sir/mam, I added rs.281 in my wallet of email id- [protected]@gmail.com. The money is deducted from the bank account but the wallet is still showing zero rupees. Token no.- 2229266 So, kindly return back the money or add it to the wallet.
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    S
    som56
    from Bengaluru, Karnataka
    Feb 23, 2015
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    Address: Hoshiarpur, Punjab

    1) I got recharge my mobile number [protected] with top-up of Rs99/- vide transaction id [protected] on dt 01/012015. The receipt of the rc do not shows whether it is top-up recharge or plan voucher recharge so kindly provide me the full details of the recharge done by me showing that i had done the top-up recharge with Rs99/- at your mobikwik site. Sir my email id is [protected]@yahoo.com and mobile no. is [protected]. So kindly look in to the matter and oblige. 2) Dear sir I only want to know that whether it was TOP-UP or PLAN VOUCHER recharge.but no proper reply is being given to me that i want to know.
    Mobikwik customer support has been notified about the posted complaint.
    Apr 08, 2015
    Updated by som56
    no soluation made till today
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      H
      hari2015
      from Bengaluru, Karnataka
      Feb 23, 2015
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      Address: Chennai, Tamil Nadu

      Dear sir, i by mistake entered into site thinking like as if it is like paytm. i used mail id as sujathari.[protected]@gmail.com ref#[protected] Your support ticket is #2228937. cash deducted but not recharged. so i request you kindly reverse the amount to my credit card account thanks regards hari
      Mobikwik customer support has been notified about the posted complaint.
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        S
        Satendra Gupta
        from Mumbai, Maharashtra
        Feb 23, 2015
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        Address: Bokaro, Jharkhand

        Dear Sir / Madam Today some one called my sister and obtained ATM card no. and PIN No. and transferred Rs. 3, 200 from my sisters bank of India A/c. The details of ATM no. is given below. Name - Rita Gupta ATM Card No. -- [protected] Request you to kindly cancel the sad transactions and refund the amount to the same bank account. Kindly let me know if you need any further details. Thanks CA Satendra Gupta Mob no. [protected]
        Mobikwik customer support has been notified about the posted complaint.
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          A
          arunmohan55
          from New Delhi, Delhi
          Feb 23, 2015
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          This is to inform you that on a call some person named Deepak his mob no.[protected] fraudulently made three transactions of Rs.9999/-, Rs.1500/-and Rs.699/-on February 16, 2015; 12:21:07 hrs by convincing me that he is calling from online site ASKMEBAZAAR for refunding my money.Please refund the aforesaid amounts of immediately in order to avoid any litigation with your company since the transactions has been happend through the site MOBIKWIK COM. Below is the mail confirmation which i got The transaction ids are 769064, 150800 and 815155 . ARUN MOHAN
          Mobikwik customer support has been notified about the posted complaint.
          my contact number is [protected]
          today i got call from same number. he was askng me details about my card. i did not give him my details.

          i think people in customer care have contacts with these people. they leak customer information to these frauds.

          have you filed any complaint?
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            U
            urmila Mandeker
            from Kalavai, Tamil Nadu
            Feb 23, 2015
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            Address: Chhindwara, Madhya Pradesh

            this is my id of mobikwik:- urmila.[protected]@live.in and my registered mobile no to mobikwik is [protected] my complaint tickit id to mobikwik is # #2163554, #2168403 they promise to return my money 48 hrs but didn't returned to me after 7days( 10/2/2015) and also dont reply to me total money amount is 395 they are not returnig, I request you please refund amountRs.395 in my wallet acount. my name urmila mandeker account no. [protected] web Transaction Id [protected]
            Mobikwik customer support has been notified about the posted complaint.
            this is my id of mobikwik:- urmila.[protected]@live.in and my registered
            mobile no to mobikwik is [protected] my complaint tickit id to mobikwik
            is # #2163554, #2168403 they promise to return my money 48 hrs but
            didn't returned to me after 7days( 10/2/2015) and also dont reply to
            me total money amount is 395 they are not returnig,
            I request you please refund amountRs.395 in my wallet acount.


            my name urmila mandeker
            account no. [protected]
            web Transaction Id [protected]
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              B
              bhamanan
              from Kattuputtur, Tamil Nadu
              Feb 23, 2015
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              Address: Ramanathapuram, Tamil Nadu

              BSNL online recharge amount debited but not recharged online BSNL recharge unsuccessful My BSNL Mobile No is [protected]. I recharged the mobile of Rs.100/-(Full taktime) from Debit Card of CANARA BANK dated 23/02/2015 at 010.16 A.M. Money was debited but recharge was unsuccessful. Please do the needfull.
              Mobikwik customer support has been notified about the posted complaint.
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                B
                bhamanan
                from Kattuputtur, Tamil Nadu
                Feb 23, 2015
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                Address: Ramanathapuram, Tamil Nadu

                BSNL online recharge amount debited but not recharged online BSNL recharge unsuccessful My BSNL Mobile No is [protected]. I recharged the mobile of Rs.100/-(Full taktime) from Debit Card of CANARA BANK dated 23/02/2015 at 010.16 A.M. Money was debited but recharge was unsuccessful. Please do the needfull.
                Mobikwik customer support has been notified about the posted complaint.
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                  P
                  Pallab Patnaik
                  from Hyderabad, Telangana
                  Feb 23, 2015
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                  Address: Cuttack, Odisha

                  21-Feb[protected]Feb-2015) TO TRANSFER INB Zaakpay ZAAKPAY Payments BSBH[protected]IG00QEEIU9 TRANSFER TO [protected] SBH POOLING ACCOUNT IN 2, 170.00 I have gone through the Payment, Rs 2170/- deducted from my account, but not received at mobikwik.I tried to Put a complaint against Mobikwik but no respone.Please Help
                  Mobikwik customer support has been notified about the posted complaint.
                  Please share ur contact detail we will back to soon as possible


                  Thanks
                  Mobikwik team,
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                    T
                    Thanima M
                    from Mumbai, Maharashtra
                    Feb 22, 2015
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                    Address: Pune, Maharashtra

                    I had made a payment through Mobikiwk for an order with fernsnpetals. Though the transaction was successful with mobikwik and money got deducted from my account, my order did not get placed. Transaction id from my account to Mobikwik wallet:[protected] Debit Transaction id from mobikwik to I don't know:OR[protected] Mobikwik claims that they have paid to the merchant and money got deducted from my wallet but I never got an email regarding this order from fernsnpetals.
                    Mobikwik customer support has been notified about the posted complaint.
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                      Y
                      yogesh6286
                      from Noida, Uttar Pradesh
                      Feb 21, 2015
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                      Address: Gautam Buddh Nagar, Uttar Pradesh

                      Sir I had placed a order on dominos dated 14 feb 2015 thru mobiwik. However the amount god deducted from my account but the order was not place and d same was confirmed with dominos. Accordingly dominos people told me that amt will be refunded back into ur wallet within 7 days still the same has not been reflected into my account. I also lodged a ticket complaint thru our website bearing no 2184324 but no response yet. Kindly refund me my account worth rs 584 back to.my wallet at the earliest.my email id is [protected]@yahoo.com Mob:[protected]
                      Mobikwik customer support has been notified about the posted complaint.
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                        K
                        kiran thombal
                        from Pune, Maharashtra
                        Feb 21, 2015
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                        Address: Ahmednagar, Maharashtra

                        [protected]@gmail.com / User Mobikwik Tranx Alert Type:Debit Amnt:Rs200 Status:Failed Reason:Transaction Declined Please try once again after 10 Minutes.Date:09-Feb-2015, Debit Amnt:Rs200 Status:Failed Reason:Transaction Declined Please try once again after 10 Minutes.Date:09-Feb-2015, =Total Rs.400 Status:Failed Rechage after Debited to A/c User [protected]@gmail.com / User request confirom.
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                          K
                          kavish chhabra
                          from Vikasnagar, Uttarakhand
                          Feb 21, 2015
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                          They think the can do whatever they want, many a times I felt that my wallet amount is less than what it should be but I ignored. But I have seen this thing for sure many times.They don't even reply to tickets. Transaction history doesn't say anything about the deduction.. I will not leave these fraud people.
                          Mobikwik customer support has been notified about the posted complaint.
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                            A
                            arunkumarsingh
                            from Lucknow, Uttar Pradesh
                            Feb 21, 2015
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                            Address: Lucknow, Uttar Pradesh

                            This is to inform you that on a call some person named Ashish his mob no.[protected] fraudulently made three transactions of Rs.8000/-, Rs.3500/-and Rs.2500/-on 21st feb2015 in the morning at9:00 am without any purchase of any thing.Please refund the aforesaid amount of Rs.14000/-immediately in order to avoid any litigation with your company.Also stop to make these payment to any person because the above noted person has cheated me.AKSingh 1/207 vibhav khand gomtinagar lucknow. contact no.[protected].
                            Mobikwik customer support has been notified about the posted complaint.
                            Dear sir, This is to inform you that I have made a complaint on 21st of feb2015 for the refund of my rupees 14000/- which has been fraudulently transferred from my credit card to M/S Mobikwik co. but even after elaps of two months you have not refunded my aforesaid money and with the connivance of the fraudulent person you have misappropriated my money which is punishable under Idian Penal Code.Therefore I hereby give you notice that if you will not refund my money within fifteen days from receiving this mail you will be responsible for the consequences .Thanking you. AKSingh [protected].
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                              B
                              Bineeta Verma
                              from Dehra Dun, Uttarakhand
                              Feb 20, 2015
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                              sir i am a victim of online fraud which has been done on 14 Feb 2015 . Online tranction done through my debit card at your website fraudly . All the transaction details are : Rs 4997 Txn no. 022875, Rs 4995 Txn no. 022193, Rs 2500 Txn no. 020592, Rs 4999 Txn no. 019840, Rs 2500 Txn no. 019473, Rs 9990 Txn no. 018633 . This incident has also been brought to the notice of local police station . I have also complaint to mobikwik customer care akosha but they didn't take any action and today they are saying that they do not deal with fraud cases. It is requested to please hold this delivery and help sorting this issue . Please cooperate and try to refund this money . Thanks v s verma mobile no. [protected] Email id [protected]@gmail.com
                              Mobikwik customer support has been notified about the posted complaint.
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                                A
                                anjil mishra
                                from Mumbai, Maharashtra
                                Feb 20, 2015
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                                Address: Indore, Madhya Pradesh

                                My saving amount has unnecessary deducted from my account, from bank of india by mobiwik . I got lost of amount 5047rs on 10 january 2015. I have filled pos form in bank The credit returned to me by bank but on 28 january again deducted by mobikwik as same three transactions.my account on mobikwik is- email i.d - [protected]@gmail.com Requested you to get strict action on fraud ..mobikwk and returned my money.
                                Mobikwik customer support has been notified about the posted complaint.
                                Right...
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                                  R
                                  rohango
                                  from Ponda, Goa
                                  Feb 20, 2015
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                                  I had opened a Mobikik account on 6th February 2015 and created a wallet with Rs.1100 rupees balance. Ever since, when I try to log in from my App, it says that my wallet is locked because the payment gateway has found the transaction suspicious. Now I have been writing every single to the customer support, and they give me some vague answers. I don't know what to do to get my money back.
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    K
                                    kaliaswadhe
                                    from Bhubaneshwar, Odisha
                                    Feb 20, 2015
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                                    Address: Nashik, Maharashtra

                                    I have paid the postpaid bill for IDEA, mobile number [protected] on 17/02/2015 through ICICI Bank Debit Card. The transaction ID is [protected]. It is understood that they have not received the payment till date. If any additional claim is done I shall not be responsible and pl look into this matter. my email ID is [protected]@rediffmail.com Kailas wadhe .
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      D
                                      dipakmalankiya
                                      from Mumbai, Maharashtra
                                      Feb 19, 2015
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                                      Address: Surat, Gujarat

                                      5 feb 2015 mobikwik to recharge my mobile no [protected] this tarnscription failed and i try again my account 120Rs cutt and no recharge my mobile number . i complain to mobikwik 15 day ago but no reply and no refund my rupees. Please some help for you and i trust for you My detail Email/mobikwik a/c mail: [protected]@gmail.com Mobile no: [protected] I attach with photos Complain tickets number : Dear User, MobiKwik Support Alert Type:Ticket Status: Open Ticket No: 2131993 Created On:[protected]:19:07 Category: Android Dear User, MobiKwik Support Alert Type:Ticket Status: Open Ticket No: 2138221 Created On:[protected]:35:16 Category: Android
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Feb 20, 2015
                                      Updated by dipakmalankiya
                                      5 feb 2015 mobikwik to recharge my mobile no [protected] this tarnscription failed and i try again my account 120Rs cutt and no recharge my mobile number . i complain to mobikwik 15 day ago but no reply
                                      Feb 20, 2015
                                      Updated by dipakmalankiya
                                      5 feb 2015 mobikwik to recharge my mobile tarnscription failed and i try again my account 120Rs cutt and no recharge my mobile number . i complain to mobikwik 15 day ago but no reply
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                                        D
                                        Dinesh Kalola
                                        Feb 19, 2015
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                                        Address: Ahmedabad, Gujarat

                                        Dear Sir have already generated ticket but still today's date my problem is not short out yet my problem is as. (I have paid UGVCL Electricity bill amount Rs.1600/- on 5/2/2025 For customer ID [protected]. But still today's date payment is not dipogited in account p[censored]GVCL. Now I have paid directly. so please refund amount. ) please give me your contact no. I want to talk you. I want to resolve my problem or refund. Now I can't wait more. My cell no. is [protected]. Regards Dinesh Kalola Ahmedabad
                                        Mobikwik customer support has been notified about the posted complaint.
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