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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 318

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R
rohit_moonka222
from Gurgaon, Haryana
Feb 10, 2015
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Address: Chennai, Tamil Nadu

sir i made a payment to just eat with my mobikwik wallet but the transaction got failed.. so i filed a ticket but they are not solving my issue of the loss payment.. and they are not providing me with a refund.. the ref id was [protected] and justeat transaction id was : je-live1762694
Mobikwik customer support has been notified about the posted complaint.
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    G
    gayathrisundaram
    from Chennai, Tamil Nadu
    Feb 10, 2015
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    Address: Coimbatore, Tamil Nadu

    Hi sir/madam, I have done recharge of 148 and my transactionsID is [protected] on 7th feb 2015. but while recharge i got a error and got message that the amount will add to wallet balance. But the balance didnot added in my account.. please do the needful. My mail id is [protected]@gmail.com
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      M
      mitesh jobanputra
      from Varanasi, Uttar Pradesh
      Feb 10, 2015
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      Address: Pune, Maharashtra

      Its been more than a month i am following with this guys. I think they have stopped working!!! And now we can not get our money back.. stuck with worst wallet ever. Please help. My account details. Transaction Id[protected]- 1280 Rs Transaction Id[protected]-- 1366 Rs Transaction Id[protected]-- 434 Rs Transaction Id AMBK[protected] ----- 434 Rs Transaction Id[protected] 434 Rs Total :[protected][protected]- 3948 Rs This should be final total in my account. My mobile number: [protected] E mail : [protected]@gmail.com Name : Mitesh Jobanputra
      Mobikwik customer support has been notified about the posted complaint.
      Feb 10, 2015
      Updated by mitesh jobanputra
      Got call from some fraud number asking about all the net banking and card details.

      saying that they will refund my money into HDFC of ICIC bank directly.

      But i doubt on this.

      Number is :[protected]
      and the site suggested by http://www.rbibanking.com/

      This is fraud, do not give them any details.
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        S
        shubhamba
        from Hyderabad, Telangana
        Feb 10, 2015
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        Address: Hyderabad, Andhra Pradesh

        My cashback link is not working for a month. I tried to contact them through mail and there website complaint register but no response in last month. I am tired of asking it again. Details :- Transaction ID : BMBK[protected] Transaction amount : 295 CashBack amount : 148 ( not received yet) Registered email address : [protected]@gmail.com Please look into the matter. I want to file a complaint against these frauds as soon as possible.
        Mobikwik customer support has been notified about the posted complaint.
        Somebody from Mobikwik called and asked for my bank details and stole 5200 money from my bank account. Nobody from mobikwik is replying. Complete fraud website.
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          M
          Munee.b
          from Afzalgarh, Uttar Pradesh
          Feb 10, 2015
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          my email is [protected]@hotmail.ccomcom Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Tue Feb 10 16:12:53 IST 2015 Transaction Amount Rs. 130.0 Wallet Balance Rs. 130 Wallet Type Closed Please look into the matter asap and refund my hard earned money
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            S
            sahil badyal
            from Bengaluru, Karnataka
            Feb 10, 2015
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            Address: Jammu, Jammu and Kashmir

            I got a call from Mobikwik saying that we are not able to transfer money to your account. Please share your account details and 3D secure PIN. I shared it thinking that it might be required. But the person transferred around Rs 10, 000 from my account. I am going to file a Police complaint against this. The number from which i got this call is [protected]. Regards, Sahil [protected]
            Mobikwik customer support has been notified about the posted complaint.
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              sahil badyal
              from Bengaluru, Karnataka
              Feb 10, 2015
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              Address: Jammu, Jammu and Kashmir

              Hi Sir/Madam, I have raised another request - http://www.consumercomplaints.in/mobikwik-recharge-not-done-not-got-any-response... In reponse to that, i got a call. I got a call from Mobikwik saying that we are not able to transfer money to your account. Please share your account details and 3D secure PIN. I shared it thinking that it might be required. But the person transferred around Rs 10, 000 from my account. I am going to file a Police complaint against this. The number from which i got this call is [protected]. Regards,
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                N
                NSMurali
                from Chennai, Tamil Nadu
                Feb 10, 2015
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                Address: Thanjavur, Tamil Nadu

                Sir, I am trying to recharge my mobile by Mobikwik, My wallet amount charges first Rs.155 BSNL net card transaction is failed but amount debited from wallet. Then again i try it same mistake will happened. So, Please refund my amount Rs.310/- In the mobkiwik histroy only 07.02.2015 - Add balance - Rs.155/- again the same. My recharge amount not credited to me. So, pls refund my amount immediately. My Name: N.S. Murali My Mobile no: [protected] My Email Address: [protected]@gmail.com My Bank a/c: HDFC - Kumbakonam
                Mobikwik customer support has been notified about the posted complaint.
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                  A
                  ashutosh shai
                  from Akbarpur, Uttar Pradesh
                  Feb 10, 2015
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                  I have added an amount of 500 into my wallet .but when I recharged my videocon d2h with amount of rs 500 the recharge was uncessful but amount was deducated from my waallet which Ican’t get back yet.plz reply me D2H ID[protected] Amount -500 Date -8 feb
                  Mobikwik customer support has been notified about the posted complaint.
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                    G
                    gayathrisundaram
                    from Chennai, Tamil Nadu
                    Feb 10, 2015
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                    Address: Coimbatore, Tamil Nadu

                    Hi sir/madam, I have done recharge of 148 and my transactionsID is [protected] on 7th feb 2015. but while recharge i got a error and got message that the amount will add to wallet balance. But the balance didnot added in my account.. please do the needful. My mail id is [protected]@gmail.com
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                      S
                      sahil badyal
                      from Bengaluru, Karnataka
                      Feb 10, 2015
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                      Address: Jammu, Jammu and Kashmir

                      Hi Sir/Madam, I have done a recharge of Rs. 699 from Mobikwik with transaction id - [protected] dated 9th Feb. Got a message from Mobikwik saying that 'Transaction was successful'. Rs 699 was deducted from wallet. I tried calling Mobikwik many times but getting the same message that all our executives are busy. Please leave a message, we'll call back. But i have not received any communication from Mobikwik. I have never experienced any such kind of pathetic experience. I request you to please provide my money back to my main account. I do not want it to be credited back to wallet. Because again such a kind of pathetic mobile recharge experience is intolerable. Regards, Sahil [protected] sahil.badyal.[protected]@gmail.com
                      Mobikwik customer support has been notified about the posted complaint.
                      Hi Sir/Madam,
                      I have done a recharge of Rs. 699 from Mobikwik with transaction id - [protected] dated 9th Feb. Got a message from Mobikwik saying that 'Transaction was successful'. Rs 699 was deducted from wallet. I tried calling Mobikwik many times but getting the same message that all our executives are busy. Please leave a message, we'll call back. But i have not received any communication from Mobikwik.

                      I have never experienced any such kind of pathetic experience. I request you to please provide my money back to my main account. I do not want it to be credited back to wallet. Because again such a kind of pathetic mobile recharge experience is intolerable.

                      Regards,
                      Sahil [protected]
                      sahil.badyal.[protected]@gmail.com
                      Hi Sir/Madam,
                      I have done a recharge of Rs. 699 from Mobikwik with transaction id - [protected] dated 9th Feb. Got a message from Mobikwik saying that 'Transaction was successful'. Rs 699 was deducted from wallet. I tried calling Mobikwik many times but getting the same message that all our executives are busy. Please leave a message, we'll call back. But i have not received any communication from Mobikwik.

                      I have never experienced any such kind of pathetic experience. I request you to please provide my money back to my main account. I do not want it to be credited back to wallet. Because again such a kind of pathetic mobile recharge experience is intolerable.

                      Regards,
                      Sahil [protected]
                      sahil.badyal.[protected]@gmail.com
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                        A
                        ajin rm
                        from MARTHANDAM, Tamil Nadu
                        Feb 10, 2015
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                        Address: Kanyakumari, Tamil Nadu

                        Yesterday i have recharged for 150 rupees to [protected] but till now I didn't get the recharge and 150 deducted from my wallet also.transaction id number is Transaction ID [protected] my email id ajin.rm.[protected]@gmail.com.kindly take relevant measures to solve this or refund.
                        Mobikwik customer support has been notified about the posted complaint.
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                          Uzwal Purini
                          from Nellore, Andhra Pradesh
                          Feb 9, 2015
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                          Address: Nellore, Andhra Pradesh

                          1946253, 1902020, 1860286, 1891586, 1864431, 1775759, 1688192, 2052681 don't you people work it's been a month since i had complained to you and 2 months since the insane incompetent people of mobikwik had stolen my money for which they officially got a license from the government and run their sucking business of others (money)
                          Mobikwik customer support has been notified about the posted complaint.
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                            G
                            goplnath
                            Feb 9, 2015
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                            Address: Chennai, Tamil Nadu

                            I have tried to recharge sun direct but the recharge was not successful but my wallet balance is gone there is no traces in my transaction history please refund my money back my sundirect id was [protected] and my last add money transaction no is[protected] for rupees 65. Please Refund My money
                            Mobikwik customer support has been notified about the posted complaint.
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                              R
                              Rajbha
                              from Alappuzha, Kerala
                              Feb 9, 2015
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                              Address: Gurgaon, Haryana

                              i want to know if in your system shows transaction successful then why it does not show in transaction history and i did not received any massage for successful transaction... i have added 1000 rs. then after i have try to recharge of my tata sky but did not done and i have tried three time ( 250, 250, 50 ) total amount 550 Rs. was deducted then after 1 day i have try again for recharge that was successful. so i just want to know when my money will return in my account and also i request you that kindly provide me customer care no. i dont have. Today( 9.02.15) also i have done recharge of 100 Rs just now at 7:30 PM and that was unsuccessful and my money again debited from account, So kindly request you to if this way my account will debit then can i add more money in my account and how can i trust. With today amount, total debited amount is 650 /- So i m requesting u to kindly update my account with my money. and also i have attached proof for 100 Rs which was debited today ( transaction was unsuccessful )
                              Mobikwik customer support has been notified about the posted complaint.
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                                Gokularasu
                                from Chengam, Tamil Nadu
                                Feb 9, 2015
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                                Address: Tiruvannamalai, Tamil Nadu

                                I made a recharge to mobile number [protected] for Rs.197, TRX-ID [protected]. But the recharge was not successful, amount deducted from my wallet. But I didn't get the refund to my wallet yet. I filed a complaint with ticket no.2131948 and 2141828, but there was no response so far. Very much annoyed by using mobikwik. When will i get refund? Mobile no.[protected] Mail Id : [protected]@gmail.com
                                Mobikwik customer support has been notified about the posted complaint.
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                                  kumar IK
                                  from Bengaluru, Karnataka
                                  Feb 9, 2015
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                                  I made below DTH recharge but it was unsuccessful and detected money from me, more over my wallet balance still showing “ 0”. Kindly look into this and resolved this earliest Transaction Type Credit to Wallet Transaction ID[protected] Transaction Date Sun Feb 08 14:04:10 IST 2015 Transaction Amount Rs 250.0 DTH Number : [protected] DTH service provider : Sundirect
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                                    joykutty
                                    from Jaipur, Rajasthan
                                    Feb 9, 2015
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                                    Address: Jaipur, Rajasthan

                                    This is to inform you that already I am two times complaint you regarding to refund my deducted amount of Rs.450/-. But till date you did not responded it. All the statement are enclosed here with for your reference. No telephonic conversation will be entertain by me future. 1. Dear [protected]@yahoo.co.in, Please note the details: Transaction Type Credit to Wallet Transaction ID[protected] Transaction Date Fri Feb 06 10:06:53 IST 2015 Transaction Amount Rs. 500.0 Wallet Balance Rs. 500 Wallet Type Closed Please Read: 1﴿ This transaction will appear in your bank/card statement as ONE MOBIKWIK. 2﴿ If you have any questions about the payment please file a ticket in the help section. Thanks MobiKwik NOTE : MobiKwik never sends mails, SMSs or makes calls asking for personal information like your bank account details, passwords, etc. it never keeps or offers funds to anyone. Please do not respond in any manner to such offers. Please add to white list safe sender list. Otherwise, your mailbox filter or ISP may stop you from receiving your email statement. This email was sent by, on behalf of, Mobikwik.com. Mobikwik.com values your privacy. Please view our Privacy Policy, copyright 2013 Mobikwik.com. All rights reserved. You received this message because you're a member of MobiKwik. Team MobiKwik 2. Sun Direct DTH Transactions DETAILS OF MY TRANSACTIONS Date Description Amount 7th Feb 2015 Third_Party_Topup 200 6th Feb 2015 Third_Party_Topup 50 2nd Dec 2014 Third_Party_Topup 200 1st Dec 2014 Third_Party_Topup 200 6th Nov 2014 Third_Party_Topup 200 30th Sep 2014 Third_Party_Topup 20 30th Sep 2014 Third_Party_Topup 150 8th Sep 2014 Third_Party_Topup 300 26th Jul 2014 Topup 300 11th May 2014 Third_Party_Topup 500 3. Your transaction history 07/02/2015 10:03:55 hours Recharge [protected]( Sun DTH ) via Mobile Site Transaction Id [protected] Debit 200.0 Invoice 07/02/2015 10:02:54 hours Add Balance via web Transaction Id[protected] Credit 200.0 Invoice 06/02/2015 10:14:56 hours Recharge [protected]( Sun DTH ) via Mobile Site Transaction Id [protected] debit 50.0 Invoice 06/02/2015 10:05:50 hours Add Balance via web Transaction Id[protected] Credit 500.0 Invoice 22/01/2015 11:03:24 hours Recharge [protected]( BSNL ) via Mobile Site Transaction Id [protected] debit 30.0 Invoice 15/12/2014 12:46:04 hours Recharge [protected]( Reliance CDMA ) via Mobile Site Transaction Id [protected] debit 50.0 Invoice 15/12/2014 12:45:06 hours Add Balance via web Transaction Id Refund Credit 20.0 15/12/2014 12:42:20 hours Recharge [protected]( Airtel ) via Mobile Site Transaction Id [protected] debit 100.0 Invoice 15/12/2014 12:41:28 hours Recharge [protected]( BSNL ) via Mobile Site Transaction Id [protected] debit 100.0 Invoice 15/12/2014 12:40:29 hours Recharge [protected]( BSNL ) via Mobile Site Transaction Id [protected] debit 20.0 Invoice I will file the matter to Consumer Court after two days. If, I would not receive my amount within this period. Joykutty Daniel [protected]@yahoo.co.in
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      naidu82
                                      from Delhi, Delhi
                                      Feb 9, 2015
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                                      Address: Hyderabad, Andhra Pradesh

                                      Sir, i had recharged to my mobile number on 7.2.2015 for Rs.150.00 through net banking till the amount was not recharged for my mobile and deducted from my bank account, my details are given below Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Sat Feb 07 11:34:39 IST 2015 Transaction Amount Rs. 150.0 Wallet Balance Rs. 150 Wallet Type Semi Closed till now no any recharge from mobikwik.
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                                        Soumil Agarwal
                                        from New Delhi, Delhi
                                        Feb 9, 2015
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh

                                        I recharged my phone using the wallet balance through Mobikwik for Rs 250 1st Feb 2015 (Transaction Id [protected]). I didn't receive the recharge and it has been more than a week and I have not got my money back. I filed a ticket to report this, However, after 3 days a message came that the ticket has been resolved, however money was still not refunded. Such kind of irresponsible behavior is intolerable. I would never recommend anyone to use MobiKwik. Instead go for other recharge services. Mobikwik is Crap
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