Mobikwik Complaints & Reviews

i want to know if in your system shows transaction successful then why it does not show in transaction history and i did not received any massage for successful transaction... i have added 1000 rs. then after i have try to recharge of my tata sky but did not done and i have tried three time ( 250, 250, 50 ) total amount 550 Rs. was deducted then after 1 day i have try again for recharge that was successful. so i just want to know when my money will return in my account and also i request you that kindly provide me customer care no. i dont have. Today( 9.02.15) also i have done recharge of 100 Rs just now at 7:30 PM and that was unsuccessful and my money again debited from account, So kindly request you to if this way my account will debit then can i add more money in my account and how can i trust. With today amount, total debited amount is 650 /- So i m requesting u to kindly update my account with my money. and also i have attached proof for 100 Rs which was debited today ( transaction was unsuccessful )

I made a recharge to mobile number [protected] for Rs.197, TRX-ID [protected]. But the recharge was not successful, amount deducted from my wallet. But I didn't get the refund to my wallet yet. I filed a complaint with ticket no.2131948 and 2141828, but there was no response so far. Very much annoyed by using mobikwik. When will i get refund? Mobile no.[protected] Mail Id : [protected]@gmail.com

I made below DTH recharge but it was unsuccessful and detected money from me, more over my wallet balance still showing “ 0”. Kindly look into this and resolved this earliest Transaction Type Credit to Wallet Transaction ID[protected] Transaction Date Sun Feb 08 14:04:10 IST 2015 Transaction Amount Rs 250.0 DTH Number : [protected] DTH service provider : Sundirect

This is to inform you that already I am two times complaint you regarding to refund my deducted amount of Rs.450/-. But till date you did not responded it. All the statement are enclosed here with for your reference. No telephonic conversation will be entertain by me future. 1. Dear [protected]@yahoo.co.in, Please note the details: Transaction Type Credit to Wallet Transaction ID[protected] Transaction Date Fri Feb 06 10:06:53 IST 2015 Transaction Amount Rs. 500.0 Wallet Balance Rs. 500 Wallet Type Closed Please Read: 1﴿ This transaction will appear in your bank/card statement as ONE MOBIKWIK. 2﴿ If you have any questions about the payment please file a ticket in the help section. Thanks MobiKwik NOTE : MobiKwik never sends mails, SMSs or makes calls asking for personal information like your bank account details, passwords, etc. it never keeps or offers funds to anyone. Please do not respond in any manner to such offers. Please add to white list safe sender list. Otherwise, your mailbox filter or ISP may stop you from receiving your email statement. This email was sent by, on behalf of, Mobikwik.com. Mobikwik.com values your privacy. Please view our Privacy Policy, copyright 2013 Mobikwik.com. All rights reserved. You received this message because you're a member of MobiKwik. Team MobiKwik 2. Sun Direct DTH Transactions DETAILS OF MY TRANSACTIONS Date Description Amount 7th Feb 2015 Third_Party_Topup 200 6th Feb 2015 Third_Party_Topup 50 2nd Dec 2014 Third_Party_Topup 200 1st Dec 2014 Third_Party_Topup 200 6th Nov 2014 Third_Party_Topup 200 30th Sep 2014 Third_Party_Topup 20 30th Sep 2014 Third_Party_Topup 150 8th Sep 2014 Third_Party_Topup 300 26th Jul 2014 Topup 300 11th May 2014 Third_Party_Topup 500 3. Your transaction history 07/02/2015 10:03:55 hours Recharge [protected]( Sun DTH ) via Mobile Site Transaction Id [protected] Debit 200.0 Invoice 07/02/2015 10:02:54 hours Add Balance via web Transaction Id[protected] Credit 200.0 Invoice 06/02/2015 10:14:56 hours Recharge [protected]( Sun DTH ) via Mobile Site Transaction Id [protected] debit 50.0 Invoice 06/02/2015 10:05:50 hours Add Balance via web Transaction Id[protected] Credit 500.0 Invoice 22/01/2015 11:03:24 hours Recharge [protected]( BSNL ) via Mobile Site Transaction Id [protected] debit 30.0 Invoice 15/12/2014 12:46:04 hours Recharge [protected]( Reliance CDMA ) via Mobile Site Transaction Id [protected] debit 50.0 Invoice 15/12/2014 12:45:06 hours Add Balance via web Transaction Id Refund Credit 20.0 15/12/2014 12:42:20 hours Recharge [protected]( Airtel ) via Mobile Site Transaction Id [protected] debit 100.0 Invoice 15/12/2014 12:41:28 hours Recharge [protected]( BSNL ) via Mobile Site Transaction Id [protected] debit 100.0 Invoice 15/12/2014 12:40:29 hours Recharge [protected]( BSNL ) via Mobile Site Transaction Id [protected] debit 20.0 Invoice I will file the matter to Consumer Court after two days. If, I would not receive my amount within this period. Joykutty Daniel [protected]@yahoo.co.in

Sir, i had recharged to my mobile number on 7.2.2015 for Rs.150.00 through net banking till the amount was not recharged for my mobile and deducted from my bank account, my details are given below Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Sat Feb 07 11:34:39 IST 2015 Transaction Amount Rs. 150.0 Wallet Balance Rs. 150 Wallet Type Semi Closed till now no any recharge from mobikwik.

I recharged my phone using the wallet balance through Mobikwik for Rs 250 1st Feb 2015 (Transaction Id [protected]). I didn't receive the recharge and it has been more than a week and I have not got my money back. I filed a ticket to report this, However, after 3 days a message came that the ticket has been resolved, however money was still not refunded. Such kind of irresponsible behavior is intolerable. I would never recommend anyone to use MobiKwik. Instead go for other recharge services. Mobikwik is Crap

I added Rs.500/- to my Wallet a/c. for recharge my Sun Direct D2h account. They debited my account Rs.450/- against Sun direct D2h. But the above amount has not credited to my Sun Direct Account. Please look into the matter against take strong action against Mobikwick Systems Pvt. ltd. against Fraud Case Joykutty Daniel Sun Direct Account No. [protected] Mobile No.[protected]

I have added date-07 feb 2015. 200/- to the mobikwik wallet my transaction Transaction Id [protected] transaction amount 200/- [protected]@gmail.com and the money is deducted from my account [protected]@gmail.com wallet balance and i didnt got any money in mobikwik wallet. I have to do an urgent transaction at the time bt i dont hve option to choose an another gateway. now I want my all money refund in my mobikwik wallet account. please urjnt

I added 270/- to the mobikwik wallet my transaction Transaction Id [protected] transaction amount 270/- [protected]@gmail.com and the money is deducted from my bank account and i didnt got any money in mobikwik wallet. I have to do an urgent transaction at the time bt i dont hve option to choose an another gateway. now I want my all money refund in my bank account. please urjnt

Dear Sir, My mobile no is [protected]. I am recharge my Vodafone Rs 375/- date[protected] .the amount already deducted in my wallet but till date I will not received my talk time. I am already 2 times complained in your site ticket no is Ticket No: 2127613 Created On:[protected]:43:20 Ticket No: 2133246 Created On:[protected]:02:50 But till date no reply. Pls do the need full. Regards Pankaj Garg

SIR, I Sri KAUSICK KUMAR NAG, recharged my mobile no. [protected] (Prepaid, BSNL, Kolkata) from your wallet twice today (07.02.2015)@ Rs. 220.00 each vide Transaction ids I) Transaction Id [protected] AT 19:23:54 hours) ii)Transaction Id [protected] AT 19:35:59 hours . But in no cases the mobile has got recharged. Subsequently Rs. 220.00 has refuned to my wallet once again. But I have no idea about the another transaction of Rs. 220.00. Please arrange to refund another Rs. 220.00 to my wallet and make my wallet balance Rs. 440.00Your immediate action is solicited. Yours faithfully, KAUSICK KUMAR NAG

i added 1850/- to the mobikwik wallet my transaction ref. no. IG00OPSHB4 transaction amount 1850/- [protected]@gmail.com and the money is deducted from my bank account and i didnt got any money in mobikwik wallet. I have to do an urgent transaction at the time bt i dont hve option to choose an another gateway. now I want my all money refund in my bank account.

Hell Team, I have raised the Complites to HDFC bank and now i am raising to you also.i see that on 13/jan/2015 the amount cr to you ac/ Rs 1060.13/01/2015WWW.MOBIKWIK.COM Gurgaon1060.00Dr Now but there was no booking done on thst day same has been confirmed.please tranfer the monet back to my bank.RegardsNazeer 91 [protected]

Sir, i have recharged for my mobile no [protected] on 7.2.2015 for Rs.150.00 and it was not recharges for me, in the Mobikwik details are given below. Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Sat Feb 07 11:34:39 IST 2015 Transaction Amount Rs 150.0

I recharged my prepaid mobile on 05.02.2015 for Rs 197.00 which did not happen and i did not get my amount also back.Below are details, Transaction TypeDebit from Wallet Service DescriptionPrepaid Mobile Recharge Service ID[protected] Transaction ID[protected] Transaction DateThu Feb 05 14:11:49 IST 2015 Transaction AmountRs. 197.0 Wallet BalanceRs. 48 Wallet TypeSemi Closed

sir I have added the amount of rupees 255 in the mobikwik wallet 06 feb. But it shows 0 balance in my mobikwik Wallet. Such amount is already Deducted from my bank account. Even there is transaction History about the transaction in mobikwik account. Transaction id is[protected].

Balance didn't updated to my Mobikwik Wallet. Transaction Id [protected] Transaction Amount: 300 Registered Email ID: [protected]@gmail.com Registered Mobile: [protected] Transaction Made on Date: 20th Jan 2015 Tow Support tickets cretaed but no response: Ticket #2001961, Ticket #1998450 This is too bad balance didn't updated to my Wallet on successful transaction.

Myself done the payment of 2575/- via Mobikwik wallet for an item on the site purplle, money has been deducted from wallet but the item isn't ordered. Mobikwik Transaction details are 06/02/2015 07:00:17 hours Wallet Credit from Purplle via web Transaction Id[protected]. Contacted purplle, they updated that they haven't received any successful orders from my end as the transaction didn't go through the payment gateway and they received incomplete & failed transactions from my end. Request you to refund my money 2575/- back into my wallet asap so i can order the item again, Thanks in advance.

hello Sir, my name kiran patel and I paid money at jabong but it was unsuccessful and i paid via MOBIKWIK my wallet was debited but not get on jabong please help me, my transition detail is as per below Transaction Type: Debit from Wallet Transaction ID :CCACB1ALB294 Transaction Date :Fri Feb 06 15:26:40 IST 2015 Transaction Amount :Rs 1904.00

Sir i have made a Recharge on 31/01/2015 of rs 100 to my Reliance Mobile Number [protected] . Transaction Id [protected] as per the South India offer i should get 100 rs cash back.But the amount has not been credited to my account kindly resolve the issue when i rise the ticket to customer care their are not at all providing any resoltion