Mobikwik Complaints & Reviews

Dear sir my emai is [protected]@gmail.com and my mobile number is [protected]. On 4/10/14, I added money of rs 1500 two times from my bank card but only 1500 rs was added and from my bank account 3000rs wad gone so I request you to refund my amount of rs 1500 . Thank you.

Dear Sir/Madam, On 9th Oct 2014 I tried to recharge my mobile no. [protected] for Rs. 199 (2G data pack) from my HDFC back account ([protected]), due to unsuccessful transition amount deducted from my account but data pack not activated. Please refund my money ASAP. Thanks, Ranjeet Singh [protected] [protected]@gmail.com

Dear sir please see my mobile recharges idea number [protected] recharges 25-00 rupees my credit card account all day debit 25-00 rupees but my mobile no recharges . all day 10days three time complain no feed back. Transaction Type Credit to Wallet Transaction ID[protected] Transaction Date Wed Oct 01 11:46:04 IST 2014 Transaction Amount Rs. 25.00 Wallet Balance Rs. 25.00 Wallet Type Semi Closed kindly please send my 25-00 rupees my mobile number .[protected]

User Email [protected]@exide.co.in Primary Number [protected] Wallet Type Semi-Closed Statement Details Statement Date [protected] Wallet Balance as on 1st Oct Rs.878 Number of Transactions 1 Total Money Spent Rs.0 Total Money Added Rs.878

2433.72 rupees has been deducted from my bank account and when I ask bank they told that the money is deducted by mobikwik but I have not done any recharge of such a high value And i also didn't get mail about this transaction and it is not even showing in mobikwik history. Please help me. Please solve my problem. Plz...

I am new to MOBIKWIK. Today I PAID AN AMOUNT OF Rs.8500/- FROM MY SBI DEBIT CARD TO MOBIKWIK WALLET.BUT EVENTUALLY THE MONEY DIDN'T GET CREDITED IN MY ACCOUNT MY EMAIL ID IS vikky.[protected]@gmail.com My registered number is [protected]. KINDLY DO AS NEED FUL TO SOLVE THIS PROBLEM MONEY DEBITED IS Rs.8500/- MY SBI TRANSACTION ID IS[protected]. Please Refund my money...

Rsir,

On 04.10.2014 rs. 1000/- was debited from my account with hdfc udaipur account no. [protected]. I was trying to pay my mobile bill of my mobile no. [protected](Idea). But it could not be credited to the account of idea.

Hence you are requested to send back my rs. 1000/- to the undermentioned account detail.

Ajay kant shukla
Ac no. [protected]
Hdfc bank
Udaipur branchmb no. [protected]
Alternate mob. No. [protected]

I PAID MONEY FROM MY ONLINE ACCOUNT TO MY MOBIKWIK WALLET BUT EVENTUALLY THE MONEY DIDN'T GET CREDITED IN MY ACCOUNT MY EMAIL ID IS [protected]@gmail.com My registered number is [protected] I HAVE SENT THE SCANNED DOCUMENTS ALREADY. KINDLY DO AS NEED FUL TO SOLVE THIS PROBLEM MONEY CREDITED IS Rs. 6350 MY SBI TRANSACTION ID IS IG00AYXBX4

R/S Sir I do two transactions from Citi bank on 11.09.2014 Amt is Rs. 2000/- but till date amt not received in my Mobikwik So I request you plz check my transactions on your system. My citibank A/C transactions ref. no. is[protected] & [protected] Thanking You Regards Rahul Magare. [protected]@rediffmail.com [protected]

Dear Sir I have recharge my MTNL No. [protected] on date 01.10.2014 with Rs.5000 through HDFC Netbanking. Although, amount has been debited from my A/c but i didn't got amount in my sim yet. Please try to resolve the issue as soon as possible by refunding my amount. Folowwing are the details of my recharge :- * Cheque/Ref No. :[protected] * Date : 01 Oct 2014 * Withdrawal : 5000 * REM : kk.[protected]@gmail.com * No. : [protected] (MTNL)

Dear Sir I had 100₹ to my mobikwik wallet on 4 oct & 100₹ debited from my bank account but this amount is not added to my mobikwik wallet. But on 5 oct 100₹ automatic added to my mobikwik wallet. Afterthat when i apply promocode then a message display that "coupon redemption can be done only valid transcations. I am new on mobikwik My transcation id is [protected]. Email id [protected]@gmail.com Please help me

Sir have transferred Rs. 1800 from my ICICI Bank account to mobikwik wallet on early morning 06/10/2014 for my mobikwik account id: [protected]@hotmail.com. But my wallet balance is still showing with that balance of Rs. 1800 not added to it . I have added a ticket for same to mobikwik but didnt get any response from them. Ticket no. 1329851. I have also checked my wallet transaction history which is showing as Rs. 200 (the same amount that was there in my Mobikwik wallet before I made the transaction of Rs. 1800). After the transaction of Rs. 1800 was debited from my bank account the payment gateway on Mobikwik showed that the payment has failed & please retry your payment. I received an automated call from the Mobikwik customer care number [protected] at around 3 pm today stating that this customer care number of Mobikwik has been closed down now. I am herewith attaching a screenshot of the failed payment & also for the support ticket I had created on the Mobikwik site. Mobikwik please credit my Mobikwik wallet with the amount of Rs. 1800.

This is with reference to my registered email id [protected]@gmail.com. This is with utter disappointment that i am writing this complaint. This has never ever happened with me in the past. In the last week of September, I recharged my Mobikwik balance with Rs 6570 to pay my electricity bill. But the transaction was unsuccessful due to some or the other reason. I generated a ticket but got no response. I tried a number of times to make the payment, but the payment was unsuccessful every time and on top of this, when I mailed these guys, they did not even pay heed to revert back. I was taken aback a couple of days ago when i saw that my Mobikwik balance is ZERO! Havent you guys crossed all the limits? I have mailed them several times and no response so far. My ticket numbers are 1258757, 1249825, 1252530 and 1293788 Please look into the matter at the earliest.

I have transferred Rs. 788 from my Kotak Bank account to mobikwik wallet on 05/10/2014. But my wallet balance is still showing with Zero balance. I got message from mobikwik as well as from bank about successful transaction of money transfer. I have added two ticket for same to mobikwik but didnt get any response from them. Ticket no. 1321272 and 1328996. I have also checked my wallet transaction history where this trasaction is showing as...

They have blocked my wallet some days ago in which i have 900 balance and despite my repeated tickets and complains, they are not activating my account nor do they contact.The customer support number of mobikwik doesnot work and only way to communicate your problem is sending ticket but i am not getting any reponse of it. MY registered email id of mobikwik account is [protected]@gmail.com.

I have recharged through your service mobikwik for 2 services.one is for vodafone net topup rs 195 and another is for tata sky rs 200.i want the mobikwik to kindly reverse my amount to my bank account .since the payment was not reached to the above mentioned services.and ref no for both the payments are for Dth Rs.200 ref: [protected] and for vodafone net top up is Rs.195 ref no:[protected]. I recharge on 2nd October Thursday.i wanted my amount to be reversed to my bank account within 24hours.

i had created mobikwik wallet on 5/10/2014 with Rs300 as balance . Then i ordered domino's pizza online using the mobikwik wallet on 5/10/2014 of Rs300. but domino's didnt receive that money. though Rs 300 has been debited from mobikwik wallet.Transaction id of mobikwik is AMBK[protected] . so my order was cancelled . So mobikwik please refund my money. my phone no is +91 [protected]

I made payment of rs 20 three times for aircel no.[protected] but it was not success but amount of rs 20+20+20=60 was deducted from my wallet...so pls ask to refund my 60 rs ... Transaction id- MHR[protected]. MHR[protected]. MHR[protected]. My mobile no.[protected] Thank you, Dinesh

I made a payment of INR 4850 to my MOBIKWIK wallet from my HDFC bank account via netbanking, but it gave some error after successful payment. Amount got deducted from my account, but still wallet shows Rs 0. I have tried getting in touch with the customer care of MIBIKWIK but no response whatsoever. They have just given me a ticket number : 1312209. Kindly look into the matter and resolve it. Thanks!

Dear sir, I had recharged my IDEA mobile no-[protected] at 11.38 AM on 23-sept-2014 and which has already debited from my HDFC BANK A/C NO-[protected] on that day and that time and which Transaction ID was-[protected] Amt Rs. 25/-. This recharge did not success. But till now I have not received recharge Amount. Hence request you to sir refund my amount to my Wallet as soon as possible & Please look into this matter. My Mail ID- [protected]@gmail.com, Mob No-[protected]. Thanking you Kamalendu Nayak.