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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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B
baban hadawale
from Pune, Maharashtra
Sep 24, 2014
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Address: Thane, Maharashtra

I made online payment for July & Aug.2014 of Rs.1506 through my credit card on 15th Sep.2014 through your MobiKwik site. Transaction details send by mobiKwik is as ‘MobiKwik Payment Alert Type: credit amount is Rs.1506, new wallet balance :Rs.1506 Tranx ref:[protected] ated 15th sep 14. My details of bill is as follows. CA No.[protected] Bill group: TH012507 Bill amt.: Rs.1506 Bill date : 25.08.14 Due date: 17.09.14 MGL yet not recd.the payment. kindly Update urgently.
Aug 14, 2020
Complaint marked as Resolved 
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    B
    Babu Morachan Morachan
    from Mumbai, Maharashtra
    Sep 24, 2014
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    Address: Coimbatore, Tamil Nadu

    Sir, I have recharged for Rs.330 on 23/09/2014 and Rs.100/- on 24/09/2024 through mobikwik. Now the amount was debited from my wallet account and not accounted in my Airtel Mobile number. Please clarify the account details and reverse the debited amount to my mobikwik wallet account. With Regards M. Babu
    Mobikwik customer support has been notified about the posted complaint.
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      R
      RANJIT GURU
      from Bengaluru, Karnataka
      Sep 23, 2014
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      Address: Hazaribagh, Jharkhand

      sir my name is Ranjit kumar guru my email id [protected]@gmail.com, Yesterday I added Rs.300 amount of my wallet amount .but did not updated for the my wallet amount. my wallet not add money. but amount debited in my bank A/c, please credit my wallet balance or refund my money. kindly refer transaction ids: Date (Value Date) Narration Ref. No. Debit Credit 22-Sep[protected]Sep-2014) POS PRCH POS[protected] www.ccavenue.com/charg SBIPG 300.00
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        J
        jeet8455
        from New Delhi, Delhi
        Sep 23, 2014
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        Address: New Delhi, Delhi

        i am a first time use mobikwik for recharge my airtel no. [protected] then i was select amount 440rs full talk time and proceed to payment with my credit card and then i will enter otp code and proceed to pay their after i will received a sms statement of my credit card is payment of rs440 is successful but this site shows recharge failed and i didnot recived any txn id so i need to refund my 440 amount back
        Aug 14, 2020
        Complaint marked as Resolved 
        Mobikwik customer support has been notified about the posted complaint.
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          S
          suresh.pemmi
          from Chennai, Tamil Nadu
          Sep 23, 2014
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          Address: East Godavari, Andhra Pradesh

          Dear sir this is to inform u that we have recharge 201 rupees from u r website .the amout was cut from bank but we didnot get any recharge .the amout was gon.pl do needful transaction id:[protected] thanks&regards; p.suresh mobile no:[protected]
          Mobikwik customer support has been notified about the posted complaint.
          Dear sir

          This is to inform u that we have recharge([protected]) 50 rupees from your mobile application.the amount was cut from my MobiKwik wallat but we did not get any recharge.the amount was gone.pl do needful.Transaction ID[protected]. i need to refund my 50 amount back...
          I have a 250 valet balance in app. i recharged prepaid bsnl recharge amount 150 to my number [protected].
          But it was not happened and also wallet balance is deducted. recharge not happened.

          And another 100Rs recharged to [protected], but that mobile is not having this mobiwiki feature, it is 1000 rs Samsung mobile, this recharge is also not happened.

          Finally my Wallet balance is '0'. So what could i do? can i have my balanc eback to my wallet or what can i do.
          RECHARGE NOT done 60rs
          Recharge not done 60rs
          on 1st may...my order id:[protected].I i did recharge of 84 rs through mobikwik wallet.Money has already been deducted but i havent received rechage in phone.If they cant proceed my recharge return my money in my account.Totally unsatisfied customer...O/5 star.

          Reg: discount amount not yet credited

          Dear, I have made transaction from Book My Show and Payment through Mobiwik Wallet, But My discount amount still not yet credited. My Transaction Id: WEBIN[protected]-1, G-Mail Id:p.[protected]@gmail.com.

          Pill payment but not update

          Pill payment but not update Mobile -[protected] Rs 350 Tranjaction id-[protected] Sim vodafone pls help

          Login id blocked

          Login Id blocked with Wallet Balance of Rs.45/ and some one is changed my primry mobile number please reset my password and send my email

          my 8k rupees stuck ...wallet did not update

          i paid 8k on 12-3 by 4k and 4k payments but my wallet did not update.what i have to do.i need your contact no..please send me

          my wallet locked

          Sir mera naam mudassir nazar hai mera wallet lock ho chuka hai meri user id h [protected]@yahoo.com plz usko unlock karo mera wallet blc h 1605
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            S
            Shivla
            from Udaipur, Rajasthan
            Sep 23, 2014
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            Address: Udaipur, Rajasthan

            Dear sie, above rechage not credit in this airtel moblile No. [protected] Rs-97 & after this transction my wallet a/c locket please me Please note the details Transaction Type DEBIT Service Description Oneindia Mobile Recharge Transaction ID [protected] Transaction Date Mon Sep 22 15:17:55 IST 2014 Transaction Amount 97.0 Wallet Balance 168 We are happy to help you: » For any queries about your recharge order please contact [protected]@oneindia.in Thanks, Oneindia Recharge Powered by MobiKwik
            Aug 14, 2020
            Complaint marked as Resolved 
            Mobikwik customer support has been notified about the posted complaint.
            my wallet steel locked.
            please re-activate my wallet so i can use my wallet service
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              V
              vjpreet singh
              from Mohali, Punjab
              Sep 23, 2014
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              sir with reverence i wants to tell you that i unfortunatly forgot the password of mobikwik application that was working on [protected] mobile number.in this regard please send me the same on [protected]@gmail.com. hope you will respond positively thanks Vijay Kumar
              Mobikwik customer support has been notified about the posted complaint.
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                V
                vickyadav
                from Hyderabad, Andhra Pradesh
                Sep 22, 2014
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                Address: Hyderabad, Andhra Pradesh

                Dear Sir, This is ananth kumar having mobile no [protected] with Idea Network. I have paid Rs.645/- against my axis bank debit card through online on 11/9/2014 and payment authorised transaction ID is[protected] which is not credited on Idea account till now. Due to this my out going facility has been barred..
                Mobikwik customer support has been notified about the posted complaint.
                Sep 22, 2014
                Updated by vickyadav
                Dear Sir, This is ananth kumar having mobile no [protected] with Idea Network. I have paid Rs.645/- against my axis bank debit card through online on 11/9/2014 and payment authorised transaction ID is [protected] which is not credited on Idea account till now. Due to this my out going facility has been barred..
                Dear Concern Person,
                I was done the payment of my IDEA (Mobile number :- [protected]) Postpaid Mobile through Mobikwik.com on 30-Dec-2014, but the same still not received by IDEA and it is not showing in my account.

                my point is, what is services by the mobikwik.

                Request you please close this issue on urgent basis.

                Thanks
                Abhilash
                Mobile :[protected]
                Bad Services
                sir, I recharged Rs 90 on mobike no [protected] on 14/01/2015 and 24/01/2015 each time .The balance is deducted from my bank account but recharge is not done so i lost Rs180. I do not get recharged amount on my mobile no. i recharged from mobikwik account.

                Wrong accountbalance

                Please check my last 6 transactions, my balance is not correct It should be atleast rs 500 My email id is [protected]@gmail.com

                cyber fraud done

                Dear team in mobikwik transaction of rs 7300 is done by some fraud people kndl refund me the amount regds subhankar [protected]

                Not received the refund amount deducted for booking tickets

                Sir i have the book the tickets at bookmyshow but the tickets have not received it was some error and the amount was deducted from the mobikwik wallet but it has been reached till bookmyshow so kindly refund the money deducted

                not recieved recharge

                i recharged my mobile with 97 rupees to get idea to idea free talktime but did not received.my mobile no:[protected]. my email id : chopra.[protected]@gmail.com .kindly refund my recharge.
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                  P
                  Praveen Kumar
                  from Madurai, Tamil Nadu
                  Sep 22, 2014
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                  Address: Chennai, Tamil Nadu

                  Respected, I have recharge for my Airtel no:[protected], from Indian bank on 9/22/2014 at 9.32.35 A.M, for SMS booster of 92 and payment has been made and amount also has been deducted from my account but still I didn't get any recharge i already sent an mail to customer support also but no response ..pls try to get me my money or else if can't please block this such fake website really ...[censored] experience ever had in mobile recharge.. a very strict action to be taken against them.
                  Mobikwik customer support has been notified about the posted complaint.
                  i had solved my problem tanq u
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                    C
                    CH ASHOK
                    from Vepagunta, Andhra Pradesh
                    Sep 18, 2014
                    Resolved
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                    Resolved

                    dear sir /madam I have done payment for Idea post paid mobile no [protected] for INR ON WED [protected]@bill paid success fully & bill amount has been debited from my bank account but still the amount is not credited mobile account.plesae you are request to reveres the same amount in my mobile account, or pay the amount 700- 00Rs TO MY mobile account thank q&best regards. chelli umashankar rao. [protected], [protected]. transaction id[protected]. transaction date[protected]@12:30 wed. transaction amount 700-00 RS.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Mobikwik customer support has been notified about the posted complaint.
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                      D
                      devd2
                      from Mumbai, Maharashtra
                      Sep 17, 2014
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                      Address: Jaipur, Rajasthan

                      Dear Sir I devanshu sharma from jaipur i complain many times to mobikwik but they cant solve my problem.On 12th september i recharched my airtel digital tv from mobikwik but they keep hold my transaction and next day they called me about debit amount, i told them please credit my amount in my debitcard as soon as possible but they till now not credit my amount of rs.4070.Sir please refund my amount and please contact me on my contact no.[protected]. Devanshu Sharma [protected]@gmail.com
                      Mobikwik customer support has been notified about the posted complaint.
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                        Y
                        yadav rajendra
                        from Pune, Maharashtra
                        Sep 17, 2014
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                        Resolved

                        Address: Pune, Maharashtra

                        Applicant Name : Yadav Rajendra Dear Sir/Madam, We Mr. Yadav Rajendra inform to you we are already online recharge mobile Internet pak on dated 23.08.2014 through by our site. Recharge amount Rs. 153 cut from my account but not get mobile net balance. So please we are request to you refund to my money in my account otherwise give net pack value. My account Detail : Bank Name : Indian Overseas Bank, Nigdi, Pune 411044 Account No. : 20 Online Payment transaction reference no.[protected]. Thanking you, Regards Yadav Rajendra
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Mobikwik customer support has been notified about the posted complaint.
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                          A
                          Aniruddh4u
                          from Mandsaur, Madhya Pradesh
                          Sep 16, 2014
                          Resolved
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                          Resolved

                          Address: Ujjain, Madhya Pradesh

                          Sir/Madam, I am very upset & dissatisfied with MOBIKWIK services..It Always use to harrass customers.. I have made an online recharge for my Videocon D2h through Mobikwik by online payment on 12th sep...Also the company gave me a message on my mobile that the recharge was done successfull..(Order No.- [protected]) But when I made contact with Videocon D2H with reference to recharge(Consumer id[protected].. They told me that problem is with mobikwik(The company have not paid the amount to videocon & thats y our account is not recharged).. Then the biggest problem I faced that there is no consumer contact no. for Mobikwik users so the users can contact the company... I mailed the problem to the comany by making a complaint ticket No.1194383 (which the comapny closed & told that it was the problem of videocon)... Also company tol to remitt Rs. 230 for the recharge which is not been received by me up till now... CMA ANIRUDDH GUPTA B.Com., A.C.M.A., M.B.A.(Fin.), L.L.B., PGDFM, L.L.M.(Pr.) Mobile-[protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            lokeshnayak
                            from Mumbai, Maharashtra
                            Sep 16, 2014
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                            amount debited in my bank acount but mobile bill not paid

                            Address: Bangalore, Karnataka

                            Dear sir/Madam I have done bill payment for Vodafone post paid mobile no. [protected] for 350.00 INR on Mon 9/8/2014 1:08 PM bill paid successfully and bill amount has been debited from my bank account but still the amount is not credited in mobile account so please you are requested to reverse the same amount in my bank account or pay the amount of 330 INR to my mobile account Thanks & Best Regards Lokesha [protected] &...
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                            tushar singh dhariwal
                            from Mathura, Uttar Pradesh
                            Sep 15, 2014
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                            Resolved

                            Address: Gurgaon, Haryana

                            Dear sir
                            this is to inform you that

                            i have done bill payment for mobile no [protected] for 330 inr on 11.09.2014 at 17.27.02 pm transaction was not sucessful and bill amount hasbeen debited from my bank account but still the amount is not credited in mobile account

                            so please you are requested to reverse the same amount in my bank account or pay the amount of 330 INR to my mobile account

                            Tushar singh

                            [protected]@yahoo.com

                            mob[protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              K
                              Komal Pathak
                              Sep 15, 2014
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                              Address: Chennai, Tamil Nadu

                              Yesterday, I was recharging my phone with Rs.100 through the mobikwik mobile app, the money got deducted from my account, but Rs100 was not updated in my Nokia wallet. please let me know the details. Phone no. [protected] Name: Komal Pathak Email Id: komal.[protected]@wipro.com
                              Mobikwik customer support has been notified about the posted complaint.
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                                shbaryans
                                from Sadabad, Uttar Pradesh
                                Sep 14, 2014
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                                Resolved

                                Address: New Delhi, Delhi

                                Refundable amount didn't credited in my wallet after mobikwik confirmation mail. Amount Rs. 223.2 Transaction ID MMBK[protected] mail Date 09.09.2014. Secondly, My wallet debited with Rs. 682.2 to ebay. Dated 09.09.2014, I never place any order in this amount and in this date. I have not received any transaction mail and SMS of this transaction. I have already complain to mobikwik help line but they are saying "system not showing information regarding boboth of transactions. Please look into the matter and credit both of payment in my mobikwik wallet. I am sending image of mail and my wallet transaction history. I was shs Name: Mohd Shoaib Mob: [protected] Mail ID: [protected]@gmail.com
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  vikash_07
                                  from Gurgaon, Haryana
                                  Sep 14, 2014
                                  Resolved
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                                  Resolved

                                  Address: Kamrup Metropolitan, Assam

                                  Dear sir On 5th august I was trying to pay my airtel post paid bill of rs.1067 but rechagre was failure but rs 1067 was debited from hdfc credit card account and till not credited in my account. DETAILS IS AS AIRTEL POST PAID NO-[protected] TRANSACTION ID-[protected] TRANSACTION DATE-TUE AUG O5, 23:55:18 TARNSACTION AMOUNT01067.00 Request you to kindly look in this matter and return the amount. Regards Vikash kumar guwahati Mobile no-[protected] [protected]@yahoo.co.in
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    pintubls2
                                    from Mumbai, Maharashtra
                                    Sep 13, 2014
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                                    Address: Balasore, Odisha

                                    Sir i devadutta tripathy yesterday i have recharged a internet pack ruppess 39 on my bsnl number and recharge has shown successfully done but amount not received my mobile. So i request please kindly help me.. I[censored] kindly help me so i will satisfied your service...
                                    Transaction id- [protected]
                                    Transaction amount- 39
                                    Email address- [protected]@gmail.com
                                    Phone number- [protected]
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      shivani0905
                                      from Chandigarh, Chandigarh
                                      Sep 13, 2014
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                                      Address: Indore, Madhya Pradesh

                                      0n 11-9-14, 200.00rps has been debited from my SBI account. transaction id is IGZ4481927 at 7.00 pm but my wallet balance is showing zero...either update my wallet balance or refund my money asap [protected]@yahoo.com is my Email id
                                      Mobikwik customer support has been notified about the posted complaint.
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