Mobikwik Complaints & Reviews

My Mobikwik account was blocked on around 5th of Nov, 2014. I have created many tickets regarding that on Mobikwik website but not getting any reply from other side. I have even sent many mails regarding same. but again not getting any reply. My wallet balance was around rs.2500. I cannot use it now as my account is blocked for unknown reasons. Ticket Nos. have not been replied even in 10 days.

My Mobikwik account was blocked on around 25th of oct, 2014. I have created many tickets regarding that on Mobikwik website but not getting any reply from other side. I have even sent many mails regarding same. but again not getting any reply. My wallet balance was around rs.3500. I cannot use it now as my account is blocked for unknown reasons. Ticket no. 1455854, 1474283, 1529271 have not been replied even in 10-15 days.

Respected Sir, Myself sathyandran.s.k, this is in reference with fraud transaction from my syndicate bank debit card YESTERDAY ACCOUNT NUMBER:[protected]. the details of transaction were as follow: Date Of Transaction Narration Amount 11 Nov 2014 for POS txn at[protected]WWW.MOBIKWIK CO-WWW MOBIKWIK COM ON[protected]:09:44.Debited:5000 11 Nov 2014 for POS txn at[protected]WWW.MOBIKWIK CO-WWW MOBIKWIK COM ON[protected]:12:31.Debited:4, 999 11 Nov 2014 for POS txn at[protected]WWW.MOBIKWIK CO-WWW MOBIKWIK COM ON[protected]:15:31.Debited:4, 998I Request you to kindly forward my the details about the transaction Holder or any detail about the person as soon as possible may be today evening or tomorrow morning.kindly please look into the matter and please take necessary action about the the fraud transaction made from my account. please forward me the details mail or contact me on [protected] email:id:[protected]@gmail.com Yours Sincerely sathyandran

My wallet is lock from past one month and I have already registered complaint but you are not unlocking nor replaying to solve our problem so kindly request you to unlock my mobikwik wallet. my mail id is [protected]@gmail.com My mobiquik number [protected] Plz activate

The transfer from my debit card to my mobikwik wallet was done within a click. However, when I tried to recharge my number [protected] through my wallet it hasn't taken place until now and I am stuck in an emergency. Kindly recharge my account as soon as possible. I can provide further details.

My id is [protected]@gmail.com I participated in holiday q offer 10 times, as per the terms and conditions of the offer I was supposed to get Rs. 30 for each successfully published review of mine made on their site through your portal and with the same email id. It has been 25 days since my reviews got published and I have not got my cashback for that. This is really poor customer service.

Hi, My name Swapnil Nahar, I have done recharge of 100 Rs through Mobiwik by Credit card but still i didn't receive any amount yet. Kindly check this issue refund the amount as soon as possible.If you want then I can provide transaction details also. Mo No: [protected] Email Id :[protected]@yahoo.com Regards, Swapnil Nahar

i have opened an mobikwik account with user id [protected]@gmail.com and ph no [protected] and deposited money in it .after couple of days november 8 i found my account locked giving error message userid/password mismatch. so i resetted the password . still i am not able to log in . I have created complaints tickets in their website no reply nothing . ticket numbers are Your support ticket is #1511195. We will get back to you by[protected]:28:32. Your support ticket is #1515244. We will get back to you by[protected]:35:44.

Sir, I had recharge my mobile No. [protected] on Dated- 07/11/2014 time 18:19:47 Transaction Ref No. [protected] for Rs. 100/- but the recharge is not successful. and my wallet account debited 100/- Rs. Please kindly considered the case. Thank You. Babu Lal Meena Delhi

Unable to access my account, i reset my password of myself, till not able to log in my account. i made a 10+ complaint using to create a complaint ticket, but till they are not respond, my amount was locked, i lost my account balance, so please, kindly, Users dont, Use mobikwik, and also please, dont add money into your wallet, because they can lock ur account.. please be aware,

I have tried to add money in my mobikwik wallet yesterday around 11a.m but due to some reasons the transaction did not take place. But an amount of Rs. 132 was debited from my account. I have complained several times with complain IDs'- 1507088, 1510282 and 1511756 but haven't got any reply from their end, the issue has not been resolved yet. Please look into the matter and refund me the wrongly charged amount as soon as possible. My registered E-mail ID is nilotpalojha @gmail.com and mobile no. is [protected].

I wanted to pay for my shopping and therefore I recharged for Rs. 5937/-. I got page showing that transaction is declined in Mobikwik but I received SMS from Bank that the transaction is successful with id[protected] . Still that amount is not credited into my account and I sent emails but no one is responding. I will wait for few more hours and then I will file complaint in consumer court. I will also update here the next scene and I know very well how to deal with these kind of scams.

Hi, my wallet was blocked on around oct 22, 2014. Balance in my account was more than 5000. I have sent many mails but I got nothing in reply. Ticket are not being replied. Ticket no. are 1455845 and 1474283. My registered mobile is [protected] and email id is [protected]@gmail.com. Plz consider this issue as soon as possible or I will have to go to consumer forum for compensation.

Yesterday, I recharged DTH Reliance Big TV for Rs. 210 via mobikwik Mahrashtra and Goa Circle. Amount got deducted from my debit card but DTH relaince Big TV is not recharged yet. Please help me. Mobile No:[protected] : Ref no Frm mobikwik is REF-[protected].. Shaibaz Dhanse

unauthorised purchasing have been done using my debit card details. the txn id are [protected] and[protected] on 04/11/2014 at around 13:30. These are the illegal purchasing using debit card. if items was not supplied or delivered to that person, please cancel the purchasing and refund the amount in my account. Thank you Kamlesh kumar

Respected customer care Officer/Manager Mobikwik Ltd. In continuation to my earlier e-mail dated[protected] and[protected] through e-mail : [protected]@mobikwik.com. I want to request once again for following problems. I am sorry to say that we could not get any response of my e-mail from your side. I was trying to recharge my MTNL Delhi mobile ([protected]) with yearly data plan of 5, 000/- on 24 September, 2014 at 10.07 a.m.(Approx.) by your site www.mobikwik.com. Due to some electronic problem or some other problem a message was presented on my screen "unable to process". My data card was not recharged successfully. In same time we get message from Citibank "Rs.5, 000/- was spent on your credit card 5546xxxxxxxxxxx4778 on 24-SEP at www.mobikwik.com." Transaction details: Mobile No. [protected] (MTNL Delhi Prepaid) Date:[protected] Time : 10.07 a.m. My E-mail ID : sushil.[protected]@gmail.com Transaction Amount : 5000/- Credit card No. : 5546XXXXXXXX4778 (Citibank) I was expecting from your side that your firm is reputed firm and will return my amount within 10-15 days as like IRCTC or other company. After more than 40 days your company had not return my amount. I appreciate IRCTC every unsuccessful transaction they returned amount to my account without any complain. You are requested to observed this case and reversed back amount to my credit card no. 5546 xxxx xxxx xxxx 4778 in respect of consumer faith. I am awaiting for your quick response from your side. Please solve these problems and refund deducted payment to my account With regards Sushil Kumar [protected]

Yesterday, I recharged internet data plan for Rs. 202 via mobikwik for UP West Circle. Amount got deducted from my debit card but internet pack is not recharged yet. Please help me. Mobile No: [protected] (No internet pack is yet recharged) Thanks Arti Gupta

HI, I got a recharge done from mobikwik on 6th november 2014 for number [protected](punjab region).The recharge for the DATA pack 2G and it cost 98 rs .The recharge is not successful yet .and no money either has been refunded .Transaction Id for the same is :[protected]. Kindly process the transaction or refund the money. Thanks, Deeksha Sood [protected]@yahoo.co.in Contact number :[protected]

Dear mobikwik, Please Find the below Details Of my refund Many RS: 257 + 257 = 514 As for my credit card Details Below i am not receiving the amount please refund . Inline image 3 Thanks & Regards, Murali.R [protected]

I have added Rs. 100 to my Mobikwik cash wallet on 1.11.2014 but it has not credited and in turn you want scanned copy and transaction ID. I have not received the transaction ID and I could not understand which scanned copy you want. Rs. 100 has already been debited from my account. Please reply immediately. Regards, (Parveen Kumar Malik ) [protected]