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Mobikwik Complaints & Reviews

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Updated: Feb 21, 2026
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Mobikwik reviews & complaints page 333

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A
Anish Gomez
from Thiruvananthapuram, Kerala
Nov 21, 2014
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Address: Thiruvananthapuram, Kerala

I tried to place an Order with Dominos Pizza. My order failed and I was told that I would get a refund. On 18th November I got a mail from Dominos saying that they had refunded the amount on 17th Nov. I could not find the amount in my wallet. Amount Rs: 442 Refund was for transaction: AMBK[protected] Please make it fast
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    A
    ammunaidu
    from Warangal, Telangana
    Nov 20, 2014
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    Address: YSR, Andhra Pradesh

    sir i tried to add money to my wallet submitted all the details but one time pass word taken 3 hours time thats why i cancelled my transaction but the Rs.500 amount is in hold a debited from my account yesterday. please check the details and refund my amount to my account sir.
    Mobikwik customer support has been notified about the posted complaint.
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      D
      Dilip Jena
      from Mumbai, Maharashtra
      Nov 19, 2014
      Resolved
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      Address: Dehradun, Uttarakhand

      Dear sir G.M. Yesterday by mistake self has recharged in the name of Air tel DTH No [protected] vide transfer reference no[protected] at 20.40 hrs. but actual recharge was reqauard for DISH TV no [protected]. Hence requested to kindly transfer the amount of Rs250/ for DTH please. Regards Dilip Jena [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
      Mobikwik customer support has been notified about the posted complaint.
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        S
        SUJITH S KUMAR
        from Perumbavoor, Kerala
        Nov 19, 2014
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        Address: Ernakulam, Kerala

        Respected Sir/Madom, I had made a Payment of Rs - 2300 /- Federal Bank Fednet on 17th October 2014.The Amount of Rs - 2300 /- had been Debited from my Bank Account, and I received the confirmation msg from my bank too.The Payment had been done on 16th October, But the Payment had not yet Credited on My Mobikwik Wallet.I had raised a Ticket regarding the issue this is Ticket number - 1391523. This is My Bank Reference for the Transaction - FN/AFBK[protected]_ZA . Please Kindly Refund back my Money to My Bank account.This is My Contact number - [protected], email id - [protected]@gmail.com . I Request to Kindly Solve My Problems As Soon As Possible. Regards - Sujith
        Mobikwik customer support has been notified about the posted complaint.
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          K
          kamal40
          from Ludhiana, Punjab
          Nov 19, 2014
          Resolved
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          Address: Hoshiarpur, Punjab

          My Mobikwik Login Id: kamal.kang1 @gmail.com has been blocked with Wallet Balance of Rs.552/- and I am not able to transfer or utilize the account inspite of my repeated password reset and complaints under: MOBIKWIK SUPPORT TICKET #1392287 /16.10.14. Kindly assist immediately.
          Aug 14, 2020
          Complaint marked as Resolved 
          Mobikwik customer support has been notified about the posted complaint.
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            M
            Murugan Kasirajan
            from Tirunelveli, Tamil Nadu
            Nov 19, 2014
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            My Mobikwik Login Id: [protected]@gmail.com has been blocked with Wallet Balance of Rs.3, 000/- and I am not able to transfer or utilize the account inspite of my repeated password rest and complaints under: MOBIKWIK SUPPORT TICKET #1524805/12.11.14 & #1553236/19.11.14 Kindly assist immediately. Thanks and Best Regards, Murugan Kasirajan Mobile: [protected]/[protected]
            Mobikwik customer support has been notified about the posted complaint.
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              M
              md.ali
              Nov 19, 2014
              Resolved
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              Resolved

              Address: Patna, Bihar

              Dear Sir, Some one have take my debit card and putted mobokwik I have every details find attached details and take necessary action I am waiting for your valuable response REGARDS MOHAMMAD ALI
              Aug 14, 2020
              Complaint marked as Resolved 
              Mobikwik customer support has been notified about the posted complaint.
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                A
                Anil Roham
                from Mumbai, Maharashtra
                Nov 19, 2014
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                Address: Mumbai City, Maharashtra

                Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Tue Nov 18 12:17:22 IST 2014 Transaction Amount Rs. 125.0 Wallet Balance Rs. 125 Wallet Type Semi Closed Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Tue Nov 18 12:47:29 IST 2014 Transaction Amount Rs. 74.0 Wallet Balance Rs. 199 Wallet Type Semi Closed
                Mobikwik customer support has been notified about the posted complaint.
                ref :[protected] Rs=125.00 dt 18*11*14
                ref :[protected] Rs=74.00
                [protected]@yahoo.com

                [protected]
                [protected]

                every day i am trying to recharge my both no, but every time its failed. so i am requisting to refund my money
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                  B
                  Bhavesh Sutariya
                  from Surat, Gujarat
                  Nov 18, 2014
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                  Address: Surat, Gujarat

                  i oederd on ebay on 16/11/2014 of an amount rs.621 and make payment threw mobikwik order id AMBK[protected] amount is debited in account but ebay says no payment receive i complain on site ticket id is 1543800 but not resolved plese do something about it
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                    R
                    Rad1611
                    from Mumbai, Maharashtra
                    Nov 18, 2014
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                    Address: Mumbai City, Maharashtra

                    I recieved an SMS that stated I was entitled to get Rs100 cashback of adding a minimum balance of Rs100 being a new user. Dissappointingly is shows it is an invalid code. Immediately i reciecieve an sms of Rs50 cashback. Thought of trying and that turned down as well. Reuest immediate redressal. Mobile number [protected]
                    Mobikwik customer support has been notified about the posted complaint.
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                      M
                      muni.padir
                      from Mumbai, Maharashtra
                      Nov 17, 2014
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                      Address: Chennai, Tamil Nadu

                      i did online airtel 3G data recharge on 16th nov for RS.45 of 150MB recharge made successfully and debited 45Rs from IOB account.but actually recharge message also not made from airtel.checked data balance still under zero.ls check the problem.
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                        P
                        praba_22222
                        from Chennai, Tamil Nadu
                        Nov 17, 2014
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                        Address: Chennai, Tamil Nadu

                        SirI have recharged on last week on[protected] for MTS modem [protected], for that i received confirmation code as Tranx Ref:[protected]. but my modem didn't receive any rechargeable message.. So please kindly help to me to refund the amount.. I am expecting kind favor from your side.Thanks,
                        Mobikwik customer support has been notified about the posted complaint.
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                          S
                          Sarat Babu Appigatla
                          from Bengaluru, Karnataka
                          Nov 17, 2014
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                          Resolved

                          Address: Chennai, Tamil Nadu

                          I recharged online to my prepaid mobile for Rs.500.00 through HDFC Bank 17/11/2014 at 05:44:50 IST and I got message from HDFC Bank that shows deducted from my account, but recharge balance doesn't show the recharged amount. You are requested to refund me the amount or top up my balance immediately. Transaction ID [protected] Transaction Date Mon Nov 17 05:44:50 IST 2014 Transaction Amount Rs.500.00
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Mobikwik customer support has been notified about the posted complaint.
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                            C
                            chintan kevalia
                            from Hyderabad, Telangana
                            Nov 17, 2014
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                            Address: Ahmedabad, Gujarat

                            Transaction Id [protected] i wanted to pay bill for no [protected] ( Vodafone Postpaid ). but anyhow automatically no has been updated and made payment for [protected], instantly i put mail on their grievance department, but no reply from their side after 3-4 days i made complaint through their website, after two days i got following reply: Dear user, Namaste! I understand that you have mistakenly done a recharge on other number. Unfortunately, the money can't be added back to your wallet as the operator has successfully processed the recharge for the number that you mistyped. Counter check your details before you pay any bill or use our recharge service to avoid any such kind of issue in future. With the right information you can do your recharge with a click successfully. Don't hesitate to contact us for any other query. With you, Your Happiness Officer, then i replied to them, hi, it was not miss type, miss can 1 -2 digital, this no is automatically updated. 2nd day this happen i am contacting your site...i sent mail to Grievance mail id, but no buddy is replying, and even there is no phone no to contact you...your prompt reply could avoid this situation...kindly add back this money.. after that there is no turn back
                            Mobikwik customer support has been notified about the posted complaint.
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                              S
                              satya65
                              from Hyderabad, Telangana
                              Nov 16, 2014
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra

                              Sir, For Order ID Order ID: AMBK3547094, Today I chekced with Dominos Pizza and they told that they already refunded Rs 535/- to Mobiwik Wallet. They have also provided the proof.. Here are the refund status details. Order Id:[protected] Order status: Unsuccessful Coupen Detail: Mob06(100% off) Discount amount: 535 Gross amount:Rs 535 Reverse amount:535 Net amount after discount: 522.96 Status: refunded Settlement date:8-nov-14 Refund Date: 10-Nov-14 So please check these detials from Dominos Pizza which I got refunded on 10-Nov-14 but not updated in Mobiwik wallet. I request you take this high priority and refund my amount Rs 535 ASAP. Thanks Satyanarayana Reddy [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Mobikwik customer support has been notified about the posted complaint.
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                                M
                                Murugan Kasirajan
                                from Tirunelveli, Tamil Nadu
                                Nov 16, 2014
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                                Address: Thoothukudi, Tamil Nadu

                                My Mobikwik account was blocked on around 5th of Nov, 2014. I have created many tickets regarding that on Mobikwik website but not getting any reply from other side. I have even sent many mails regarding same. but again not getting any reply. My wallet balance was around rs.2500. I cannot use it now as my account is blocked for unknown reasons. Ticket Nos. have not been replied even in 10 days.
                                Mobikwik customer support has been notified about the posted complaint.
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                                  G
                                  govindyadav92
                                  from Sangamner, Maharashtra
                                  Nov 16, 2014
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi

                                  My Mobikwik account was blocked on around 25th of oct, 2014. I have created many tickets regarding that on Mobikwik website but not getting any reply from other side. I have even sent many mails regarding same. but again not getting any reply. My wallet balance was around rs.3500. I cannot use it now as my account is blocked for unknown reasons. Ticket no. 1455854, 1474283, 1529271 have not been replied even in 10-15 days.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Mobikwik customer support has been notified about the posted complaint.
                                  Nov 16, 2014
                                  Updated by govindyadav92
                                  My mobikwik id is [protected]@gmail.com
                                  and registered mobile no. is [protected]
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                                    S
                                    Sathyandra Kondaguli
                                    from Bengaluru, Karnataka
                                    Nov 11, 2014
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                                    Address: Bangalore, Karnataka

                                    Respected Sir, Myself sathyandran.s.k, this is in reference with fraud transaction from my syndicate bank debit card YESTERDAY ACCOUNT NUMBER:[protected]. the details of transaction were as follow: Date Of Transaction Narration Amount 11 Nov 2014 for POS txn at[protected]WWW.MOBIKWIK CO-WWW MOBIKWIK COM ON[protected]:09:44.Debited:5000 11 Nov 2014 for POS txn at[protected]WWW.MOBIKWIK CO-WWW MOBIKWIK COM ON[protected]:12:31.Debited:4, 999 11 Nov 2014 for POS txn at[protected]WWW.MOBIKWIK CO-WWW MOBIKWIK COM ON[protected]:15:31.Debited:4, 998I Request you to kindly forward my the details about the transaction Holder or any detail about the person as soon as possible may be today evening or tomorrow morning.kindly please look into the matter and please take necessary action about the the fraud transaction made from my account. please forward me the details mail or contact me on [protected] email:id:[protected]@gmail.com Yours Sincerely sathyandran
                                    Dear Sir/Madam,
                                    I Krishna Prasad TL, this is in reference with fraud transaction from my syndicate bank debit card on 15/7/2015.
                                    The details of transaction were as follow:
                                    Date Of Transaction Narration Amount
                                    15 Jul 2015 for POS txn at[protected]MOBIKWIK35456-WWW.MOBIKWIK CO-WWW MOBIKWIK COM ON
                                    [protected]:50:43.Debited:9, 999
                                    Request you to kindly forward my details about the transaction
                                    Holder or any detail about the person as soon as possible. Kindly please look into the matter and
                                    Please take necessary action about the fraud transaction made from my account.

                                    Please forward me the details mail or contact me on [protected]
                                    email:id:prasad.[protected]@gmail.com

                                    Yours Sincerely
                                    Krishna Prasad TL
                                    [protected]
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                                      J
                                      jsfalna
                                      Nov 11, 2014
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra

                                      My wallet is lock from past one month and I have already registered complaint but you are not unlocking nor replaying to solve our problem so kindly request you to unlock my mobikwik wallet. my mail id is [protected]@gmail.com My mobiquik number [protected] Plz activate
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Plz activated my mobiquik wallet [protected]@gmail.com account
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                                        N
                                        Nitin04
                                        from Delhi, Delhi
                                        Nov 11, 2014
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                                        Address: New Delhi, Delhi

                                        The transfer from my debit card to my mobikwik wallet was done within a click. However, when I tried to recharge my number [protected] through my wallet it hasn't taken place until now and I am stuck in an emergency. Kindly recharge my account as soon as possible. I can provide further details.
                                        Mobikwik customer support has been notified about the posted complaint.
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