Mobikwik Complaints & Reviews

Hi, My name Swapnil Nahar, I have done recharge of 100 Rs through Mobiwik by Credit card but still i didn't receive any amount yet. Kindly check this issue refund the amount as soon as possible.If you want then I can provide transaction details also. Mo No: [protected] Email Id :[protected]@yahoo.com Regards, Swapnil Nahar

i have opened an mobikwik account with user id [protected]@gmail.com and ph no [protected] and deposited money in it .after couple of days november 8 i found my account locked giving error message userid/password mismatch. so i resetted the password . still i am not able to log in . I have created complaints tickets in their website no reply nothing . ticket numbers are Your support ticket is #1511195. We will get back to you by[protected]:28:32. Your support ticket is #1515244. We will get back to you by[protected]:35:44.

Sir, I had recharge my mobile No. [protected] on Dated- 07/11/2014 time 18:19:47 Transaction Ref No. [protected] for Rs. 100/- but the recharge is not successful. and my wallet account debited 100/- Rs. Please kindly considered the case. Thank You. Babu Lal Meena Delhi

Unable to access my account, i reset my password of myself, till not able to log in my account. i made a 10+ complaint using to create a complaint ticket, but till they are not respond, my amount was locked, i lost my account balance, so please, kindly, Users dont, Use mobikwik, and also please, dont add money into your wallet, because they can lock ur account.. please be aware,

I have tried to add money in my mobikwik wallet yesterday around 11a.m but due to some reasons the transaction did not take place. But an amount of Rs. 132 was debited from my account. I have complained several times with complain IDs'- 1507088, 1510282 and 1511756 but haven't got any reply from their end, the issue has not been resolved yet. Please look into the matter and refund me the wrongly charged amount as soon as possible. My registered E-mail ID is nilotpalojha @gmail.com and mobile no. is [protected].

I wanted to pay for my shopping and therefore I recharged for Rs. 5937/-. I got page showing that transaction is declined in Mobikwik but I received SMS from Bank that the transaction is successful with id[protected] . Still that amount is not credited into my account and I sent emails but no one is responding. I will wait for few more hours and then I will file complaint in consumer court. I will also update here the next scene and I know very well how to deal with these kind of scams.

Hi, my wallet was blocked on around oct 22, 2014. Balance in my account was more than 5000. I have sent many mails but I got nothing in reply. Ticket are not being replied. Ticket no. are 1455845 and 1474283. My registered mobile is [protected] and email id is [protected]@gmail.com. Plz consider this issue as soon as possible or I will have to go to consumer forum for compensation.

Yesterday, I recharged DTH Reliance Big TV for Rs. 210 via mobikwik Mahrashtra and Goa Circle. Amount got deducted from my debit card but DTH relaince Big TV is not recharged yet. Please help me. Mobile No:[protected] : Ref no Frm mobikwik is REF-[protected].. Shaibaz Dhanse

unauthorised purchasing have been done using my debit card details. the txn id are [protected] and[protected] on 04/11/2014 at around 13:30. These are the illegal purchasing using debit card. if items was not supplied or delivered to that person, please cancel the purchasing and refund the amount in my account. Thank you Kamlesh kumar

Respected customer care Officer/Manager Mobikwik Ltd. In continuation to my earlier e-mail dated[protected] and[protected] through e-mail : [protected]@mobikwik.com. I want to request once again for following problems. I am sorry to say that we could not get any response of my e-mail from your side. I was trying to recharge my MTNL Delhi mobile ([protected]) with yearly data plan of 5, 000/- on 24 September, 2014 at 10.07 a.m.(Approx.) by your site www.mobikwik.com. Due to some electronic problem or some other problem a message was presented on my screen "unable to process". My data card was not recharged successfully. In same time we get message from Citibank "Rs.5, 000/- was spent on your credit card 5546xxxxxxxxxxx4778 on 24-SEP at www.mobikwik.com." Transaction details: Mobile No. [protected] (MTNL Delhi Prepaid) Date:[protected] Time : 10.07 a.m. My E-mail ID : sushil.[protected]@gmail.com Transaction Amount : 5000/- Credit card No. : 5546XXXXXXXX4778 (Citibank) I was expecting from your side that your firm is reputed firm and will return my amount within 10-15 days as like IRCTC or other company. After more than 40 days your company had not return my amount. I appreciate IRCTC every unsuccessful transaction they returned amount to my account without any complain. You are requested to observed this case and reversed back amount to my credit card no. 5546 xxxx xxxx xxxx 4778 in respect of consumer faith. I am awaiting for your quick response from your side. Please solve these problems and refund deducted payment to my account With regards Sushil Kumar [protected]

Yesterday, I recharged internet data plan for Rs. 202 via mobikwik for UP West Circle. Amount got deducted from my debit card but internet pack is not recharged yet. Please help me. Mobile No: [protected] (No internet pack is yet recharged) Thanks Arti Gupta

HI, I got a recharge done from mobikwik on 6th november 2014 for number [protected](punjab region).The recharge for the DATA pack 2G and it cost 98 rs .The recharge is not successful yet .and no money either has been refunded .Transaction Id for the same is :[protected]. Kindly process the transaction or refund the money. Thanks, Deeksha Sood [protected]@yahoo.co.in Contact number :[protected]

Dear mobikwik, Please Find the below Details Of my refund Many RS: 257 + 257 = 514 As for my credit card Details Below i am not receiving the amount please refund . Inline image 3 Thanks & Regards, Murali.R [protected]

I have added Rs. 100 to my Mobikwik cash wallet on 1.11.2014 but it has not credited and in turn you want scanned copy and transaction ID. I have not received the transaction ID and I could not understand which scanned copy you want. Rs. 100 has already been debited from my account. Please reply immediately. Regards, (Parveen Kumar Malik ) [protected]

Sir, I had recharge my mobile no [protected] on 04.11.2014 Transaction Ref no.IGU4657175 for Rs.205/-and recharge on 04.11.2014 for Rs.205/- with Transaction Ref no. IGU4577175. But the recharge is not successful. Plese kindly considered the case...

hello sir, i am ajay pateriya [protected]@gmail.com and mobile no.[protected] this id is locked by mobikwik.com site on 14th oct 2014 due to unknown reaseon at that true i had Rs.6477 in my mobikwik wallet balance so, kindly re-activate my wallet/account otherwise i am helpless to claim to consumer courtMobikwikTicket No | 1382289Status | UnresolvedResponse Time : 2-3 daysCreated On : 10/14/14

i have placed one order with tasty khana and i paid through mobiwik because of some discount offer. That order got cancelled and m still not getting the money because its taking the invalid email ids for creating new account. for that m not able to access that account.Because there are no email ids like that which i have entered as a mistake.

Just got the promo details online of mobikwik that for new users there's some offer on using the coupon ULTIMATE100 added 101/- to my wallet after the first time installation of app but not when am applying the code showing like invalid cart used on last transaction, if its possible to you to provide that offer then can provide else would be uninstalling the app after the usage of the amt and will continue with other like (PAYTM, FREECHARGE) that m already using, my registered mobile number is [protected]

Hey my mobikwik wallet gets blocked because my primary number is lost and I forgot my password so please send the password link to my email ID I try to reactivate my mobikwik wallet and send emails to mobikwik but no reply emails and recovery password come till nownow my number is [protected] email id is [protected]@gmail.com

Dear Concern please find the below mentioned details about the ebay transaction but some reason the order is cancelled they refunded the amount in my mobikwik account but till now I din't get the amount in my mobikwik wallet. a) Transaction ID : AMBK[protected] b) Transaction Amount.: 7608.50/- c) Your Registered Email Address. gaurav.[protected]@gmail.com d) Phone Number: [protected] kindly do the needful.