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Mobikwik Complaints & Reviews

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Last updated Apr 23, 2024
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Mobikwik reviews & complaints page 334

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M
mukund puranik
from Mumbai, Maharashtra
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non addition of payment made

Address:Mumbai City, Maharashtra

The payment made by me towards Reliance Energy, Mumbai bill for account no.[protected] : cycle no. 24 for the Bill dtd. 16.09.2014 for an amount of Rs.4210 was debited from my saving account of State Bank Of India, pedder road mumbai branch, has not been added by mobikwik till date. pl. make the payment immidiately & contact me immidiately on my mobile no. [protected] & email address mukund.[protected]@rediffmail.com. Thanking you,...
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S
Sgr Sethi
from Noida, Uttar Pradesh
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amount deducted from card but now showing in my Wallet

Address:Gurgaon, Haryana

I deposited Rs.6800/- with Mobikwik on 22.10.14. I created a ticket online, however i have not received any response from them.I have requested Mobikwik to refund my Rs.6800/- Their Mob No-[protected] is not available as there is a message that this number is discontinued. Please call me +91-[protected] Thanks My Mobiwik Registered Email : sagar.[protected]@gmail.com...
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D
dineshjajoo
from Pune, Maharashtra
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Response on cashback

Address:Pune, Maharashtra

TICKET #1390907 TICKET #1367683 How many days you need to reply or resolve above ticket.I have all record k . If you can not resolve any issue then why you come up with any offer - like pay using wallet and get discount etc .. First you should hire resource who can reply and can understand the value of customer. We are not having much time as you have....
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T
tarunagpal1988
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill Payment issue

Address:New Delhi, Delhi

Hi team I have made a payment of 1064 for my Landline bill. The amount get deducted from my account however my merchant has not yet received this. Payment was made on 17/10/2014. Account ID : [protected]@gmail.com Registered Mobile no : [protected] Kindly look into this. I have raised two tickets but haven’t received any response from you side. Ticket #1408732 Ticket #1411468...
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S
Saritha Prasadi
from Delhi, Delhi
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transaction complete but wallet not updated

Address:Visakhapatnam, Andhra Pradesh

the transaction is done but my wallet didn't update...kindly update my wallet amount email id : sarithaprasadi.[protected]@gmail.com Transaction done using State Bank Internet Banking. Transaction Ref No : IG00CGTNY2 for Rs.248.0 on 21/10/2014 10:11:26 please hereby I kindly request you to update my wallet as soon as possible...
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A
arunkumarrana
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund my money

Dear sir on 30/09/2014 at 13:02:40 I had done a payment to EBAY.IN through mobikwik.com of Rs 9590 at that it was shows your payment was success. But no payment will be pay to EBAY.IN therefore I have not make a successful purchase from EBAY.IN. My register id in mobikwik.com is [protected]@gmail.com my transaction id is : AMBK[protected] my email id is [protected]@gmail.com contact no is [protected]. my complain ticket no is #1301118...
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A
Arunprakasam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reactivation of my mobikwik account

Address:Chennai, Tamil Nadu

Hi, I created the mobikwik account and charged with Rs. 150. On the special offer I got another Rs. 150. My total available balance in wallet was Rs. 300/-. When I tried to use it, I got the message saying my account has been de-activated by payment gateway and send a mail to "[protected]@mobikwik.com" to re-activate the account. I sent almost daily a mail to that mentioned email id but so far I didnt get any response nor my account is activated. My...
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D
dineshjajoo
from Pune, Maharashtra
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Cashback

Address:Pune, Maharashtra

Hi, I have purchased some stuff from Nykaa using mobikwik wallet and did not received 10% cashback. Mobikwik has mentioned on website that if payment is made using mobikwik wallet then customer will get 10% cashback . All time We do need to do follow up with mobikwik regarding cashback. Worst customer care service . They never do maintain transaction . 12/10/2014 08:37:55 hours Wallet Debit to Nykaa via walletapi Transaction...
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K
krishna mohan ray
from Chennai, Tamil Nadu
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regarding bill payment not done

Dera sir, I had paid my airtel mobile bill no. [protected] of Rs.726 on dated 10/10/2014 and it is not yet paid but the amount is deducted from my account.the transaction id no. is [protected]. so it is my request to you please register my complaint and take some necessary action in this matter.Ishall be highly thankful to you for this. Thanks and Regards krishen Mohan [protected]...
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A
Anand Choudhury
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Debited but no recharge done.

Address:Kolkata, West Bengal

I tried to do a recharge of 249 on [protected] through Mobikwik the money got debited this happened on 09/10/2014. I complained about it to mobikwik help center writing this:- TICKET #1352079Resolved on[protected]:21:07.0 Order ID - [protected] Amount - 249 Email - [protected]@gmail.com Phone - [protected] I was trying to do a recharge of 249 on [protected] on this number but the recharge din't go through and it came that...
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A
ADITYA8981
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BALANCE DEDUCTED FROM MY MOBIKWIK WALLET Rs200 BUT RECHARGE NOT RECEIVED

Address:Kolkata, West Bengal

I MADE A RECHARGE OF RS 200 ON 17/10/2014 ON AIRTEL NO.[protected] BY MOBIKWIK(REGISTERED EMAIL [protected]@gmail.com and Registered mobile no.[protected]) USED MY WALLET BALANCE OF Rs 200 BUT NO RECHARGE PROCESSED ON MY NUMBER BUT MONEY FROM MY WALLET DEDUCTED . THEY ARE ALSO NOT RESPONDING TO ANY COMPLAINT RAISED BY ME ON THEIR WEBSITE. KINDLY DO THE NEEDFUL AND REFUND MY MONEY BACK...
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S
suman.ghoshbon
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash back

Hello.. I've registered with phone number [protected]..yesterday at about 6pm I've ordered a non veg double combo pizza from Dominos worth rs 424..I've paid the amount with my mobikwik account wallet.. It took the due amount from my wallet.. But the dominos order wasn't placed.. I've called the dominos shop from which the delivery was to be done.. They made me sure that no order was placed.. Even I've got a sms from mobikwik after paying the...
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R
rakoshti
from Pune, Maharashtra
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Amount not credited into my account

Address:Pune, Maharashtra

I wanted to pay for my shopping and therefore I recharged for Rs. 6290/-. I got message that tranaction is declined in Mobikwik but I received SMS from Bank that the transaction is successful. Still that amount is not credited into my account and I sent emails but no one is responding. I will wait for few more hours and then I will file complaint in consumer court. I will also update here the next scene and I know very well how to deal with...
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N
nehah
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge failure-fake site

Address:New Delhi, Delhi

I tried to recharge my mobile with 92 Rs special recharge using mobikwik. My money went to Mobikwik wallet and it is not recharging my mobile. Again and again error: "Sorry! Recharge/Bill Payment Failed, Please Re-Try". Even you number :[protected] DELHI is not working no one is picking up. Continuously music is going on on the phone. Please return my money or recharge my mobile else it is assumed that you are a fake site....
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R
Raaz0777
from New Delhi, Delhi
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Money refund

Address:New Delhi, Delhi

Hello Sir, I am not Intersted Mobikwik Site... So, please give me refund wallet Money to Bank Account... My Details.. My Name:- Rajneesh kumar Mob no.[protected] Email Id:- [protected]@gmail.com A/c no.:- [protected] IFSC Code :- CORP0000549 MICR Code :[protected] Bank name :- Corporation bank, Branch :- Gujranwala Town, New Delhi So, Please refund my money and take the action on this matter. ... plz reply fast......
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W
Wadhwamit
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited from bank but not credited to wallet

Address:New Delhi, Delhi

I tried to add Rs. 6950.00 to my Mobikwik Account. The payment was deducted from my bank account and its not reflected in Mobikwik Wallet. I was asked to send scanned copy of my Identity. Even after sending the document i didn't get any reply from them. I posted on their facebook page and sent multiple emails. They dint reply to my complaint. I want the money back.I just saw many similar complaints lodged here. Please treat this...
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R
richa v shah
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

yesterday 16.10.14 fraud transaction done by my credit card

Address:Mumbai City, Maharashtra

I richa shah from mumbai it is request to you please stop below mention transaction because this transaction actuly not done by me some person use my this card so pleplease stop this transaction Time 9.53.53 pm ist Marchant name www.mobikwik.com Rs 2100 Time 9.57.25 pm ist Marchant name www.mobikwik.com Rs 2000 Time 9.58.24 pm ist Marchant name www.mobikwik.com Rs 3000 Time 9.59.37 pm ist Marchant name www.mobikwik.com Rs...
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J
jesal34
from Kalpetta, Kerala
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payment not upgrade

Address:Dadra and Nagar Haveli, Dadra and Nagar Haveli

DEAR SIR, I JESAL R DESAI HAVE DONE ONLINE PAYMENT FROM YOUR SIDE MY IDEA PAYMENT HAVE NOT BEEN UPGRADE I HAVE DONE PAYMENT ON 17TH SEP, 2014 RS 1800/- MY IDEA DONAGL NO. IS [protected] AND MY TRANSACTION ID IS [protected] PLS DO IT NEED FUL. THANKING YOU, REGARD, JESAL.R.DESAI M-[protected]...
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V
vamsi925
from Darjiling, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MONEY NOT CREDITED IN MOBIKWIK WALLET

SIR I RECHARGED MY MOBIKWIK WALLET WITH MONEY (Rs.8500) THROUGH MY SBI INTERNET BANKING ON 16 OCT 14 AT 0215HRS, MONEY DEBITED FROM MY ACCOUNT BUT IN MOBIKWIK WALLET MONEY NOT CREDITED, I ALSO RAISED COMPLAINT ON MOBIKWIK(TICKET NO:1389903), THEY TOLD SEND A SCANNED COPY DOCUMENT OF DRVING LICENCE. AFTER VERIFIED MONEY WILL BE CREDTED IMMEDIATLY, ALREADY SEND THE ABOVE SAID DOCUMENT BUT NO PROCESS TAKEN, , I ALSO APPROCHED WITH INB AVENUES...
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A
avnishsri001
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for refund of money

Address:Allahabad, Uttar Pradesh

Dear Sir on 13/10/14 at 13:51:24 i had done a payment to Ebay.in through mobikwik.com of Rs 1401.65.at that it was shows your payment was success but no payment will be paid to ebay.in, therfore i have not make a successful purchase from ebay.in.My register ID in mobikwik.com is : [protected]@gmail.com, my transaction id is : AMBK[protected], my email id is : [protected]@gmail.com, cont no is : [protected]. my complain ticket no is : #1380256.(complained...
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