Mobikwik Complaints & Reviews

Rsir,

On 04.10.2014 rs. 1000/- was debited from my account with hdfc udaipur account no. [protected]. I was trying to pay my mobile bill of my mobile no. [protected](Idea). But it could not be credited to the account of idea.

Hence you are requested to send back my rs. 1000/- to the undermentioned account detail.

Ajay kant shukla
Ac no. [protected]
Hdfc bank
Udaipur branchmb no. [protected]
Alternate mob. No. [protected]

I PAID MONEY FROM MY ONLINE ACCOUNT TO MY MOBIKWIK WALLET BUT EVENTUALLY THE MONEY DIDN'T GET CREDITED IN MY ACCOUNT MY EMAIL ID IS [protected]@gmail.com My registered number is [protected] I HAVE SENT THE SCANNED DOCUMENTS ALREADY. KINDLY DO AS NEED FUL TO SOLVE THIS PROBLEM MONEY CREDITED IS Rs. 6350 MY SBI TRANSACTION ID IS IG00AYXBX4

R/S Sir I do two transactions from Citi bank on 11.09.2014 Amt is Rs. 2000/- but till date amt not received in my Mobikwik So I request you plz check my transactions on your system. My citibank A/C transactions ref. no. is[protected] & [protected] Thanking You Regards Rahul Magare. [protected]@rediffmail.com [protected]

Dear Sir I have recharge my MTNL No. [protected] on date 01.10.2014 with Rs.5000 through HDFC Netbanking. Although, amount has been debited from my A/c but i didn't got amount in my sim yet. Please try to resolve the issue as soon as possible by refunding my amount. Folowwing are the details of my recharge :- * Cheque/Ref No. :[protected] * Date : 01 Oct 2014 * Withdrawal : 5000 * REM : kk.[protected]@gmail.com * No. : [protected] (MTNL)

Dear Sir I had 100₹ to my mobikwik wallet on 4 oct & 100₹ debited from my bank account but this amount is not added to my mobikwik wallet. But on 5 oct 100₹ automatic added to my mobikwik wallet. Afterthat when i apply promocode then a message display that "coupon redemption can be done only valid transcations. I am new on mobikwik My transcation id is [protected]. Email id [protected]@gmail.com Please help me

Sir have transferred Rs. 1800 from my ICICI Bank account to mobikwik wallet on early morning 06/10/2014 for my mobikwik account id: [protected]@hotmail.com. But my wallet balance is still showing with that balance of Rs. 1800 not added to it . I have added a ticket for same to mobikwik but didnt get any response from them. Ticket no. 1329851. I have also checked my wallet transaction history which is showing as Rs. 200 (the same amount that was there in my Mobikwik wallet before I made the transaction of Rs. 1800). After the transaction of Rs. 1800 was debited from my bank account the payment gateway on Mobikwik showed that the payment has failed & please retry your payment. I received an automated call from the Mobikwik customer care number [protected] at around 3 pm today stating that this customer care number of Mobikwik has been closed down now. I am herewith attaching a screenshot of the failed payment & also for the support ticket I had created on the Mobikwik site. Mobikwik please credit my Mobikwik wallet with the amount of Rs. 1800.

This is with reference to my registered email id [protected]@gmail.com. This is with utter disappointment that i am writing this complaint. This has never ever happened with me in the past. In the last week of September, I recharged my Mobikwik balance with Rs 6570 to pay my electricity bill. But the transaction was unsuccessful due to some or the other reason. I generated a ticket but got no response. I tried a number of times to make the payment, but the payment was unsuccessful every time and on top of this, when I mailed these guys, they did not even pay heed to revert back. I was taken aback a couple of days ago when i saw that my Mobikwik balance is ZERO! Havent you guys crossed all the limits? I have mailed them several times and no response so far. My ticket numbers are 1258757, 1249825, 1252530 and 1293788 Please look into the matter at the earliest.

I have transferred Rs. 788 from my Kotak Bank account to mobikwik wallet on 05/10/2014. But my wallet balance is still showing with Zero balance. I got message from mobikwik as well as from bank about successful transaction of money transfer. I have added two ticket for same to mobikwik but didnt get any response from them. Ticket no. 1321272 and 1328996. I have also checked my wallet transaction history where this trasaction is showing as...

They have blocked my wallet some days ago in which i have 900 balance and despite my repeated tickets and complains, they are not activating my account nor do they contact.The customer support number of mobikwik doesnot work and only way to communicate your problem is sending ticket but i am not getting any reponse of it. MY registered email id of mobikwik account is [protected]@gmail.com.

I have recharged through your service mobikwik for 2 services.one is for vodafone net topup rs 195 and another is for tata sky rs 200.i want the mobikwik to kindly reverse my amount to my bank account .since the payment was not reached to the above mentioned services.and ref no for both the payments are for Dth Rs.200 ref: [protected] and for vodafone net top up is Rs.195 ref no:[protected]. I recharge on 2nd October Thursday.i wanted my amount to be reversed to my bank account within 24hours.

i had created mobikwik wallet on 5/10/2014 with Rs300 as balance . Then i ordered domino's pizza online using the mobikwik wallet on 5/10/2014 of Rs300. but domino's didnt receive that money. though Rs 300 has been debited from mobikwik wallet.Transaction id of mobikwik is AMBK[protected] . so my order was cancelled . So mobikwik please refund my money. my phone no is +91 [protected]

I made payment of rs 20 three times for aircel no.[protected] but it was not success but amount of rs 20+20+20=60 was deducted from my wallet...so pls ask to refund my 60 rs ... Transaction id- MHR[protected]. MHR[protected]. MHR[protected]. My mobile no.[protected] Thank you, Dinesh

I made a payment of INR 4850 to my MOBIKWIK wallet from my HDFC bank account via netbanking, but it gave some error after successful payment. Amount got deducted from my account, but still wallet shows Rs 0. I have tried getting in touch with the customer care of MIBIKWIK but no response whatsoever. They have just given me a ticket number : 1312209. Kindly look into the matter and resolve it. Thanks!

Dear sir, I had recharged my IDEA mobile no-[protected] at 11.38 AM on 23-sept-2014 and which has already debited from my HDFC BANK A/C NO-[protected] on that day and that time and which Transaction ID was-[protected] Amt Rs. 25/-. This recharge did not success. But till now I have not received recharge Amount. Hence request you to sir refund my amount to my Wallet as soon as possible & Please look into this matter. My Mail ID- [protected]@gmail.com, Mob No-[protected]. Thanking you Kamalendu Nayak.

Hi, I tried to Pay My Reliance Light Bill with My HSBC Credit Card from your site but transaction got failed and you guys have already claimed my Amount of 1220 from HSBC Bank and Reliance Light Bill guys say me that they have not received the payment. Please return Back my Money . The Transaction id used is 009010. Call me as soon as possible at [protected] and if not reachable on that number then call me at +[protected] . My Name is Hitesh Kewalramani. Make this as soon as possible.

I load cash into my wallet but Amount Debited from My Bank Account but not able to see in my wallet Transaction ID - BILLDESK /APNB[protected]/[protected]/ Transaction Amount- 5440.00 Mobile number is [protected]. Please provide resolution as soon as possible. Thank you.

Dear Sir, 3 days ago I paid my post paid bill Amount 484, trough mobikwik.com. but I selected wrongly pre paid choice, the amount 484 debited from my account, kindly Transfer that amount as post paid idea bill to my number [protected], or Refund to my account. Transaction No:[protected],

I had added Rs. 100 to my wallet under the 100PE100 coupon. On applying the coupon it said I am not eligible for cashback. I am a new user and so i am completely eligible for this offer. Mobikwik is one of the worst sites i have come across lately! 24 hours have passed and they have neither responded through Ticket no. 1297104 nor they have replied on facebook page. I cant even use my Wallet balance to make bill payments! they have blocked my wallet arbitrarily. They should either honour their commitment or should be ready to receive a legal notice from me.

Sir, I had credited amount 10000 from my HDFC Credit card for online purchase on 26-Sep-2014. But till date I am waiting for this credit. I have generated many tickets for register my complaints but every time mobikwik close my tickets without credit my 10000 rupess. Please do something to prevent users from such kind of service provider. My register number is[protected]. Any one contact me if same kind of issue faced and resolved.

I paid 7864 rs through hdfc bank debit card last night, but it gave some error after successful payment Amount got deducted from account, but wallet shows 0 rs No reply from mobikwik either Then i got a mail that i need to send additional verification I sent them my passport, transaction id and every information they asked for but money still zero rs in wallet contact no. [protected] Email id [protected]@yahoo.com Please credit money to wallet immediately