Mobikwik Complaints & Reviews

Address: Mumbai City, Maharashtra

Hi, I tried to Pay My Reliance Light Bill with My HSBC Credit Card from your site but transaction got failed and you guys have already claimed my Amount of 1220 from HSBC Bank and Reliance Light Bill guys say me that they have not received the payment. Please return Back my Money . The Transaction id used is 009010. Call me as soon as possible at [protected] and if not reachable on that number then call me at +[protected] . My Name is Hitesh Kewalramani. Make this as soon as possible.

Aug 14, 2020

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Address: Ghaziabad, Uttar Pradesh

I load cash into my wallet but Amount Debited from My Bank Account but not able to see in my wallet Transaction ID - BILLDESK /APNB[protected]/[protected]/ Transaction Amount- 5440.00 Mobile number is [protected]. Please provide resolution as soon as possible. Thank you.

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Address: Hyderabad, Andhra Pradesh

Dear Sir, 3 days ago I paid my post paid bill Amount 484, trough mobikwik.com. but I selected wrongly pre paid choice, the amount 484 debited from my account, kindly Transfer that amount as post paid idea bill to my number [protected], or Refund to my account. Transaction No:[protected],

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Address: Lucknow, Uttar Pradesh

I had added Rs. 100 to my wallet under the 100PE100 coupon. On applying the coupon it said I am not eligible for cashback. I am a new user and so i am completely eligible for this offer. Mobikwik is one of the worst sites i have come across lately! 24 hours have passed and they have neither responded through Ticket no. 1297104 nor they have replied on facebook page. I cant even use my Wallet balance to make bill payments! they have blocked my wallet arbitrarily. They should either honour their commitment or should be ready to receive a legal notice from me.

Aug 14, 2020

Complaint marked as Resolved

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S

shobhitk

from Lucknow, Uttar Pradesh

Oct 7, 2014

Thanks. I have now received my Rs. 100 cashback.

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Address: Vadodara, Gujarat

Sir, I had credited amount 10000 from my HDFC Credit card for online purchase on 26-Sep-2014. But till date I am waiting for this credit. I have generated many tickets for register my complaints but every time mobikwik close my tickets without credit my 10000 rupess. Please do something to prevent users from such kind of service provider. My register number is[protected]. Any one contact me if same kind of issue faced and resolved.

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Aug 14, 2020

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S

sgpatel.it

from Ahmedabad, Gujarat

Oct 1, 2014

Just complaints on facebook. Resolve query within hour. Many fake calls are asking for card details. So dont do this. Be careful

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M

Malsawmtluanga Ralte

Oct 1, 2014

i also have similar complaint. Mobikwik is beginning to cheat customers it seems.

see mine: www.consumercomplaints.in/mobikwik-and-ebay-payment-not-received-c946918

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Address: Amritsar, Punjab

I paid 7864 rs through hdfc bank debit card last night, but it gave some error after successful payment Amount got deducted from account, but wallet shows 0 rs No reply from mobikwik either Then i got a mail that i need to send additional verification I sent them my passport, transaction id and every information they asked for but money still zero rs in wallet contact no. [protected] Email id [protected]@yahoo.com Please credit money to wallet immediately

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Address: Mumbai City, Maharashtra

Good day, I was doing mobile reacharge from mobikwik. Recently i blocked my own account from my alternet no. Due to some reason. Now i want to reactivate it as it is having balance. I sent several mailmails but no reply. Plz help me . Thanking you.

Aug 14, 2020

Complaint marked as Resolved

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A

arunp894

from Chennai, Tamil Nadu

Oct 7, 2014

my account was blocked suddenly i wanted to get my money

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M

Moizuddin Khaja

Oct 7, 2014

I have more than 900 in my mobile wallet on mobikwik. I am not able to login to my account from months. I have trying to login from long time. I filed ticket and tried calling customer care, but no use. Please help me login to the account and use my wallet.

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S

sr shoaib

from Mumbai, Maharashtra

Nov 7, 2014

Sir my mobikwik id has been blocked 2.11.14 please re activet my mobikwik account my email address [protected]@gmail.com and mobile number [protected] and available balance 1579 and my other mobikwik email accounts [protected]@gmail.com mobile no same please solve my problem

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S

sr shoaib

from Mumbai, Maharashtra

Nov 7, 2014

Sir my mobikwik id has been blocked 2.11.14 please re activet my mobikwik account [protected]@gmail.com and mobile number [protected] and available balance 1579 and my other email mobikwik id [protected]@gmail.com mobile number same please solve my problem

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N

Nama Hemanth Kumar

from Hyderabad, Telangana

Nov 22, 2014

IHAVING money ON MY WALLET ..mobikwik ARE BLOCKED MY ACCOUT.. plz help me [protected]@gmail.com phone-[protected]

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Nama Hemanth Kumar

from Hyderabad, Telangana

Nov 22, 2014

IHAVING money ON MY WALLET ..mobikwik ARE BLOCKED MY ACCOUT.. plz help me [protected]@gmail.com phone-[protected]

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SHAYKH

from Varanasi, Uttar Pradesh

Nov 29, 2014

Sir my mobikwik accounts [protected]@gmail.com and [protected]@gmail.com have been blocked with a wallet balance of 540 and 84 respectively...I want my accounts to be reactivated or my money transferred to my bank account... My contact details are
[protected]...
[protected]@gmail.com

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B

bhagbali

from Mumbai, Maharashtra

Nov 30, 2014

+1

Mera mobikwik reactive kar dijiye wallet loked ho gya hai mera email [protected]@gmail.com [protected]

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M

modemsagar

from Nellore, Andhra Pradesh

Dec 3, 2014

I have a mobikwick account having 400 rupees of amount. for past 4 days im unable to log into my account i have raised 4 tickets and not even they responded for one ticket. They dont even have a toll free number and any kind of contact numbers.

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D

decent kamina

from Meerut, Uttar Pradesh

May 24, 2016

login failed in app

my account is not opening in app but in browsers it opens plz help

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R

Ramu Sahani

May 26, 2016

my wallet is locked

[protected]@gmail.com

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S

shraddha2431

from Surat, Gujarat

May 26, 2016

Balance not credited in mobikwik account

Money got debited from my bank account but not credited in mobiwiki account.

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T

twahir

from Ahmedabad, Gujarat

Jun 9, 2016

my mobikwik account add just 300 rs but not created money

My Mobikwik account add just 300 Rs but not created money. Payment successfully created done to mobile message. Date 11/05/2014 3.45pm. I want to money refund. My email : [protected]@gmail.com mob no:[protected]

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V

velmurugan1488

from Darbhanga, Bihar

Jun 9, 2016

unsuccesful rachage

I have recharge of Rs.110/- on 18.05.2014 in my mobile no. [protected]. The amount is detected from mobikwik balance. But the amount is unsuccessfully recharge. Pse kindly consider the case.

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M

manish99k

from Kolkata, West Bengal

Jun 13, 2016

my wallet is locked

my wallet is locked my email id is [protected]@gmail.com my primry no is [protected]

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Address: Chennai, Tamil Nadu

There was 149 Special Plan mentioned in the Mobikwik site (which had a 650 MB 2G for with 21 days validity - check the screen shot) But when i did this recharge.. it wiped out all my old balance. it was nearly 220Rs.. and the current recharge was done for 116 (rest of the amt deducted for tax or something) and there were no data plan added. When checking the Airtel site directly, i was not able to find the Special Plan for 149.. Then only i realized that I have been scammed by this Mobikwik site, the recharge for 149 has been done as a simple topup that swallowed all my money. With more 500Rs as my Wallet Balance, how can i get out of this Mobikwik scamming site ?

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Aug 14, 2020

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Address: Chennai, Tamil Nadu

Hi, I have recharge my mobile number ( [protected]) via mobikwik for RS:67 (Tata Docomo) my amount RS: 67 was deducted instantly from my account. But my mobile not yet recharged. What shall I do? Shall I compliant to next level? or some one else?

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Hi Mobikwik account details: mob. no. [protected] mail id : [protected]@gmail.com Transaction id : [protected] Ticket No. : 1290545 On 28th of September, I recharge my wallet with 5000 Rs. Amount has been deducted from bank account but not credited to mobikwik wallet.I got a msg from mobikwik that my transaction has been put on hold, please send scanned copy of voter id card. I have sent them my passport and license scanned copy...but still no action taken yet...

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Address: Sri Ganganagar, Rajasthan

I m credited RS 10000 from my SBP bank account to my mobikwik wallet.But it shows transaction declined, the amount was deducted from my bank account but the payment was unsuccessfull. AS per instructed by mobikwik i sent my driving license along with the transaction ref no given by bank to [protected]@mobikwik.com but still no action was taken. so therby I request you to kindly take immediate action and refund my amount to my bank account . i need an immediate resolution...

Aug 14, 2020

Complaint marked as Resolved

Mobikwik customer support has been notified about the posted complaint.

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kukkarsatish

Sep 28, 2014

I m credited RS 10000 from my SBP bank account to my mobikwik wallet.But it shows transaction declined, the amount was deducted from my bank account but the payment was unsuccessfull. AS per instructed by mobikwik i sent my driving license along with the transaction ref no given by bank to [protected]@mobikwik.com but still no action was taken. so therby I request you to kindly take immediate action and refund my amount to my bank account . i need an immediate resolution...

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A

Arun1122

from Delhi, Delhi

Sep 28, 2014

Plz send a mobile no to call back

Mobikwik
Team..

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Address: Kollam, Kerala

I credited RS 4490 from my SBI bank account to my mobikwik wallet.But it shows transaction declined, the amount was deducted from my bank account but the payment was unsuccessfull. AS per instructed by mobikwik i sent my driving license along with the transaction ref no given by bank to [protected]@mobikwik.com but still no action was taken. so therby I request you to kindly take immediate action and refund my amount to my bank account . i...

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22 Comments

Address: Darjeeling, West Bengal

I credited RS 3000 from my HDFC bank account to my mobikwik wallet.But it was unsuccessfull the amount was deducted from my bank account but the payment was unsuccessfull. AS per instructed by mobikwik i sent my driving license along with the transaction id to [protected]@mobikwik.com but still no action was taken. so therby I request you to kindly take a action and refund my amount to my bank account or to my wallet

+2 photos

Aug 14, 2020

Complaint marked as Resolved

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A

ashu dixit

from Guwahati, Assam

Oct 25, 2014

I am Ashu Dixit I paied my NDPL electricity bill date 12 Oct 14 time 19:08:32 Transaction I'd[protected], bill CA No.[protected] AMOUNT 3980 Bank Name ICICI, my bill not recharge some error problem &amp; u dedication my amount bank account I am allready complaining to mobikwik plz return my Amount asap

Thanx regards
Ashu dixit

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A

ashu dixit

from Guwahati, Assam

Oct 25, 2014

Ur toll free number plz share me

unsuccessful payment - Comment #2072123 - Image #0

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A

ashu dixit

from Guwahati, Assam

Oct 25, 2014

Ur toll free number plz share me

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buddy.praveen0001

from Delhi, Delhi

Jun 10, 2016

account reactivation

My wallet has been blocked. My mobikwik id is kumar.[protected]@gmail.com . kindly reactivate my mobikwik wallet as soon as possible.

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dinesh kumar100

from Hyderabad, Telangana

Jun 14, 2016

dint get money

Sir I dint get my money refund my mobile numbr is [protected] plz check it out and I didn't get 5000 rs now my balance is 10000rs it should be 15000rs

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P

prateek2014

Jun 14, 2016

Amount deducted but not showing in wallet

Rs 9400 deducted from my Account but not credited in mobikwik wallet.Transaction id:MOBIKWIK35456

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Address: Mumbai City, Maharashtra

Hi I had made a transaction on mobikwik using my wallet for payment towards electricity bill. Despite the amount of Rs 1100 being deducted from my wallet, my bill status is still unpaid which means the merchant(MSEB) hasn't received the payment. All mails and tickets raised seem to go in vain. Request you to refund my amount of Rs 1100 back into my wallet immediately. My transaction ref no [protected]

Aug 14, 2020

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Address: Tirupur, Tamil Nadu

I am a mobikwik user. i am paid my vodafone bill ( [protected] ) rs. 488 on 12.09.2014. The bill amount is rs 488 debit my RATNAKAR bank account in same day. At the same time wallet amount is rs.0. But still now my bill was not paid. And that date amount rs.488 is not refund for still date. kindly refund my money. .

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Dharma8008

from Gurgaon, Haryana

Nov 18, 2014

am a mobikwik user. i am paid my vodafone bill ( [protected] ) rs. 488 on 12.09.2014. The bill amount is rs 488 debit my RATNAKAR bank account in same day. At the same time wallet amount is rs.0. But still now my bill was not paid. And that date amount rs.488 is not refund for still date. kindly refund my money. ...

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Address: Chennai, Tamil Nadu

i am mobikwik user, [protected]@gmail.com, on 26.09.2014 by 3.20pm, i done recharge for Rs.320 for Dish tv dth instead of airtel dth with customer id [protected] as viewing card no. of dish tv dth.Tranx ref:[protected].it came as transaction successful.amt of Rs.320 gone from mobikwik wallet. i called dish tv customer care they told no such viewing card no. is there, so not recharged to anyone.please help to solve this problem

+1 photos

Complaint marked as Resolved

I got full amount refund.thanking u sir/mam.i got message to my registered mobile from mobikwik as refund successful

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dineshsdon

from Delhi, Delhi

Sep 27, 2014

help me

dth recharge related error - Comment #2061652 - Image #0

dth recharge related error - Comment #2061652 - Image #1

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Address: Jhajjar, Haryana

dear sir
my name is bhoopendra kumar .i have a bank account in hdfc bank .i recieve a call on 26/09/2014 on 7;00 pm from mobile number([protected])on my number [protected].By voice contact he talk to me and said that i am from rbi.after half an hour i recieved a message on my phone of 5000 rupees.he did shopping from your website.the reference number is[protected].please help me and solve this psoblem as soon as possible.
thanks
bhoopendra kumar
[protected]

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Aug 14, 2020

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Address: Mumbai City, Maharashtra

Hi My ticket no is 1242712, i was trying to do internet recharge 2G plan for idea network mobile no is [protected] amount is 125.00 which was debited from my bank account, but recharge not done, as it was showing me error as recharge decline, please refund my amount to may bank account as from so many days i am following with this. my contact number is [protected]

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Address: Pune, Maharashtra

yesterday I recharge this wallet with my bank transaction number (MEDR/MOBIKWIK /651984/ ) Rs. 33 and (MEDR/MOBIKWIK /599454/) Rs. 127, total Rs. 160 . I tried to recharge different-2 amount and number also using different browser different option like ebay, my mobile recharge, using OTP password, using mobile SMS but not successful. today when I try to login not successful. It's ask for otp and created new wallet showing Rs. 0 there. where is my money Rs. 160. Now I have two email ID email.[protected]@yahoo.com and [protected]@gmail.com, two number [protected] and [protected] but now I can open only one wallet and there is no money. yesterday I raised ticket also that is also not showing here with number [protected].They are not providing nay phone number also then how I contact them ? Such a pathetic site portal.

Complaint marked as Resolved

Thank's ...mobikwik... the person call me and explained the details that there was error in email address and he resolved the problem.

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Address: Sambalpur, Odisha

My bank a/c is debited for Rs.77/ but recharge is failed. My several request & complaints to Mobikwik failed. The details are as follows; Please note the details Transaction TypeDebit from WalletService DescriptionPrepaid Mobile RechargeCell Number[protected]Transaction ID[protected]Transaction DateTue Aug 12 23:11:10 IST 2014 Transaction Amount77.0Wallet Balance0

Mobikwik Complaints & Reviews

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Mobikwik reviews & complaints page 338

Please Return my Money

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Money Debit from bank but not credit in my wallet.

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unsuccessful billing

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Committed Fraud. Did not issue Cashback! Blocked my Wallet!

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Amount debited from HDFC Credit Card but not credited to Mobikwik wallet

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Amount deducted from hdfc account, but not credited in wallet

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account blocked

login failed in app

my wallet is locked

Balance not credited in mobikwik account

my mobikwik account add just 300 rs but not created money

unsuccesful rachage

my wallet is locked

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Mobikwik - Airtel

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Regarding my Recharge

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WALLET NOT CREDITED...money deducted from bank

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my wallet did not update my balance

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PENDING PAYMENT TRANSACTION

unsuccessful payment

account reactivation

dint get money

Amount deducted but not showing in wallet

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Money deducted but payment not done to merchant(MSEB)

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my vodafone bill payment refund request

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dth recharge related error

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withdrawal of money from account

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Recharge not done successfully

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TICKET #1278424 payment stck in wallet

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There is failure recharge of Rs.77/

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