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Mobikwik Complaints & Reviews

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Updated: Aug 30, 2026
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Mobikwik reviews & complaints page 338

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I
itselva007
Oct 15, 2014
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Address: Chennai, Tamil Nadu

I have made payment of 6540 to recharge mobikwik account but my account amount is not updated and balance from my credit card is deducted. They are cheating and fooling the people.veryn worst online recharge website.I dont know why they put my amount as hold one.moreover there is no customer care number to check the status of payment and account balance in wallet.
Mobikwik customer support has been notified about the posted complaint.
Cheating Mobikwik
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    A
    Ankit_Kumar
    from Hyderabad, Telangana
    Oct 15, 2014
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    Resolved

    Address: Ghaziabad, Uttar Pradesh

    I have made payment of 3800 to recharge mobikwik account but my account amount is not updated and balance from my credit card is deducted. Please refund my amount.Transection id is 35455 Mobile Number [protected] Email id ankitkumar.[protected]@gmail.com
    Aug 14, 2020
    Complaint marked as Resolved 
    Mobikwik customer support has been notified about the posted complaint.
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      K
      knsumanth343
      from Guntur, Andhra Pradesh
      Oct 15, 2014
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      Address: Guntur, Andhra Pradesh

      Transaction ID-IG00BQRGY1 Transaction Amount-5903 Registered Email [protected]@gmail.com Phone Number-[protected]. Money debited from bank account but didn't credited in mobikwik wallet.Asked to mail id proof which i kept.but not solved.Resolve it Urgently.pls.
      Mobikwik customer support has been notified about the posted complaint.
      Hello.. I was also having the same issue. Please message them in facebook with the details. You will get your amount in few hours
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        A
        Anish Gomez
        from Thiruvananthapuram, Kerala
        Oct 15, 2014
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        Address: Thiruvananthapuram, Kerala

        I tried to add Rs 4879 to my Mobikwik Account. The payment was deducted from my bank account and its not reflected in Mobikwik Wallet. I was asked to send scanned copy of my Identity. Even after sending the document i didn't get any reply from them. I posted on their facebook page and sent multiple emails. They dint reply to my complaint. I want the money back.I saw many similiar complaints lodged here. Please treat this seriously. Email: [protected]@yahoo.com Contact: [protected]
        Complaint marked as Resolved 
        The complaint has been resolved. I messaged them in facebook and got my money back in mobikwik wallet. If anybody is having similiar complaints please message them in FB
        Mobikwik customer support has been notified about the posted complaint.
        Oct 15, 2014
        Updated by Anish Gomez
        The issue is solved. Thank you Mobikwik
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          S
          SHIBA1976
          from Kolkata, West Bengal
          Oct 15, 2014
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          Address: Balasore, Odisha

          SIR, STILL DTD.15/10/2014 AT 11-00 AM NOT RECHARGE THE AMOUNT.TO M.NO.[protected].MY EMAIL [protected]@GMAIL.COM Transaction Type Debit from Wallet Service Description Prepaid Mobile Recharge Service ID [protected] Transaction ID [protected] Transaction Date Wed Oct 15 04:28:34 IST 2014 Transaction Amount Rs. 500.0 Wallet Balance Rs. 0 Wallet Type Semi Closed
          Aug 14, 2020
          Complaint marked as Resolved 
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            R
            ranjit7744
            from Kolkata, West Bengal
            Oct 13, 2014
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            Resolved

            Dear Sir, on 13/10/14 at 18:57 i had done a payment to Ebay.in through mobikwik.com of Rs 5184.15.at that it was shows your payment was success but no payment will be paid to ebay.in, therfore i have not make a successful purchase from ebay.in.My register ID in mobikwik.com is : ranjit7744, my transaction id is : AMBK[protected], my email id is : [protected]@gmail.com, cont no is : [protected]. my complain ticket no is : #1375410. So kindly help me & suggest what i will do..
            Aug 14, 2020
            Complaint marked as Resolved 
            Mobikwik customer support has been notified about the posted complaint.
            Dear Sir
            on 13/10/14 at 13:51:24 i had done a payment to Ebay.in through mobikwik.com of Rs 1401.65.at that it was shows your payment was success but no payment will be paid to ebay.in, therefore i have not make a successful purchase from ebay.in.My register ID in mobikwik.com is : [protected]@gmail.com, my transaction id is : AMBK[protected], my email id is : [protected]@gmail.com, cont no is : [protected]. my complain ticket no is : #1380256.(Complained on[protected] at 14:56:42 ) .But my complaine is not resolve .So kindly help me & suggest what i will do for refund.
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              S
              sharrl.9211
              from New Delhi, Delhi
              Oct 13, 2014
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              Address: New Delhi, Delhi

              I make a payment to EBAY( Rs.253) its deduct from my wallet but not pay to EBAY. Showing some error. I ask to Support They said that, I have checked our system and we have found that you have already added the money and successfully made the payment towards to EBAY. what should i do Date :12/10/2014 Email ID : sharrl.[protected]@gmail.com Wallet Debit to EBAY Transaction Id AMBK[protected]
              Mobikwik customer support has been notified about the posted complaint.
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                J
                Jitesh Dobariya
                from Bengaluru, Karnataka
                Oct 13, 2014
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                Address: Surat, Gujarat

                I had recharged with Rs.197/- to Uninor-Gujarat Date 13/10/2014 and deducted my bank account but still i didn't get amount of recharges so please take necessary action. (My Bank Transition Description is-INB/[protected]/ZAAK ePAYMENT SERVICES/ Thank you.
                Mobikwik customer support has been notified about the posted complaint.
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                  T
                  tsingh
                  from Coimbatore, Tamil Nadu
                  Oct 12, 2014
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                  Address: Hyderabad, Andhra Pradesh

                  hi, I have made the transaction of 9k to mobikwik account. Although my bank account hs been charged with the amount, its not showing into mobikwik account. what is the issue here. after reading all the reviews and complaints about mobikwik I am little worried about my money as its not a small amount. Thanks.
                  Mobikwik customer support has been notified about the posted complaint.
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                    T
                    Trilok Chanda
                    from Hyderabad, Telangana
                    Oct 12, 2014
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                    Address: Hyderabad, Andhra Pradesh

                    Dear sir my emai is [protected]@gmail.com and my mobile number is [protected]. On 4/10/14, I added money of rs 1500 two times from my bank card but only 1500 rs was added and from my bank account 3000rs wad gone so I request you to refund my amount of rs 1500 . Thank you.
                    Mobikwik customer support has been notified about the posted complaint.
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                      R
                      ranjeet63
                      from Delhi, Delhi
                      Oct 10, 2014
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                      Address: New Delhi, Delhi

                      Dear Sir/Madam, On 9th Oct 2014 I tried to recharge my mobile no. [protected] for Rs. 199 (2G data pack) from my HDFC back account ([protected]), due to unsuccessful transition amount deducted from my account but data pack not activated. Please refund my money ASAP. Thanks, Ranjeet Singh [protected] [protected]@gmail.com
                      Mobikwik customer support has been notified about the posted complaint.
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                        P
                        PRIYADARSHAN MOHANTY
                        from Kolkata, West Bengal
                        Oct 10, 2014
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                        Address: Cuttack, Odisha

                        Dear sir please see my mobile recharges idea number [protected] recharges 25-00 rupees my credit card account all day debit 25-00 rupees but my mobile no recharges . all day 10days three time complain no feed back. Transaction Type Credit to Wallet Transaction ID[protected] Transaction Date Wed Oct 01 11:46:04 IST 2014 Transaction Amount Rs. 25.00 Wallet Balance Rs. 25.00 Wallet Type Semi Closed kindly please send my 25-00 rupees my mobile number .[protected]
                        Mobikwik customer support has been notified about the posted complaint.
                        Oct 31, 2014
                        Updated by PRIYADARSHAN MOHANTY
                        Dear sir please see my mobile recharges idea number [protected] recharges 25-00 rupees my credit card account all day debit 25-00 rupees but my mobile no recharges . all day 10days three time complain no feed back. Transaction Type Credit to Wallet Transaction ID[protected] Transaction Date Wed Oct 01 11:46:04 IST 2014 Transaction Amount Rs. 25.00 Wallet Balance Rs. 25.00 Wallet Type Semi Closed kindly please send my 25-00 rupees my mobile number .[protected]


                        ALL DAY 21DAYS NO 25 RUPEES RECEIVED .
                        Dear Customer,

                        We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.

                        Thanks & Regards,
                        Customer Care, Idea Cellular
                        Dear Customer,

                        We regret the inconvenience caused to you. We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

                        Thanks & Regards,
                        Customer Care, Idea Cellular
                        my name -priyadarshan mohanty
                        cuttack odisha.
                        pin 753002
                        idea no-[protected]
                        other no [protected]

                        provide transaction id no.

                        I have recharged wrongly dishtv vc no. [protected] instead of vc no. [protected], on[protected] at 20:22 p.m, for the purpose i need transaction of my transaction.

                        recharge amount not credit

                        I recharge from mobiwik that amount is not credited in my phone number. I calledd customer number they not picing call. i think one of the fraud company mobikwik.

                        Money debited from bank but mobile not recharged

                        Previous complaint ticket ID : 1288833
                        Let me know the status.

                        Unsucssful Recharge

                        My bank (HDFC) account has been debited by Rs.330 but still the amount hasn't been credited to my mobikwik money wallet. Plz help! Date: 26/12/14 Registered email: k.[protected]@yahoo.com. Registered mobile no. [protected] Name: Krishna
                        Please tell me... I tried num of times to contact ur customer care executive.. But...please tell me the best resolution and please transfer my cash in my account..bcoz it's about one month old case..but still I did not get any resolution..

                        Debit cards

                        Hii
                        I just want to know abt my balance detection with my account..my number. Is [protected].. And rs 916 gt detected from my account but I did not. Ravana amount in my wallet.according to bank transaction is successful... But I did not reveal my money in my wallet..want my money back in my account ASAP...reply ASAP.
                        Thanks
                        Nargis fatima
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                          B
                          Bappad
                          from Amritsar, Punjab
                          Oct 9, 2014
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                          Address: Ahmednagar, Maharashtra

                          User Email [protected]@exide.co.in Primary Number [protected] Wallet Type Semi-Closed Statement Details Statement Date [protected] Wallet Balance as on 1st Oct Rs.878 Number of Transactions 1 Total Money Spent Rs.0 Total Money Added Rs.878
                          Mobikwik customer support has been notified about the posted complaint.
                          28.09.2014 debit my hdfc bank but not proses my idea bill account
                          resolve my mobile bill account.
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                            H
                            Himal Raza
                            Oct 9, 2014
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                            Address: Amroha, Uttar Pradesh

                            2433.72 rupees has been deducted from my bank account and when I ask bank they told that the money is deducted by mobikwik but I have not done any recharge of such a high value And i also didn't get mail about this transaction and it is not even showing in mobikwik history. Please help me. Please solve my problem. Plz...
                            Mobikwik customer support has been notified about the posted complaint.
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                              vijaysbi999
                              from Vijayawada, Andhra Pradesh
                              Oct 9, 2014
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                              Address: Chittoor, Andhra Pradesh

                              I am new to MOBIKWIK. Today I PAID AN AMOUNT OF Rs.8500/- FROM MY SBI DEBIT CARD TO MOBIKWIK WALLET.BUT EVENTUALLY THE MONEY DIDN'T GET CREDITED IN MY ACCOUNT MY EMAIL ID IS vikky.[protected]@gmail.com My registered number is [protected]. KINDLY DO AS NEED FUL TO SOLVE THIS PROBLEM MONEY DEBITED IS Rs.8500/- MY SBI TRANSACTION ID IS[protected]. Please Refund my money...
                              Mobikwik customer support has been notified about the posted complaint.
                              Problem solved. Mobikwik added my money to the wallet...thanks
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                                A
                                akshukla
                                from Sri Ganganagar, Rajasthan
                                Oct 9, 2014
                                Resolved
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                                Resolved

                                Address: Udaipur, Rajasthan

                                Rsir,

                                On 04.10.2014 rs. 1000/- was debited from my account with hdfc udaipur account no. [protected]. I was trying to pay my mobile bill of my mobile no. [protected](Idea). But it could not be credited to the account of idea.

                                Hence you are requested to send back my rs. 1000/- to the undermentioned account detail.

                                Ajay kant shukla
                                Ac no. [protected]
                                Hdfc bank
                                Udaipur branchmb no. [protected]
                                Alternate mob. No. [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Mobikwik customer support has been notified about the posted complaint.
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                                  D
                                  Debashis Pakhira
                                  from Delhi, Delhi
                                  Oct 8, 2014
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                                  Address: New Delhi, Delhi

                                  I PAID MONEY FROM MY ONLINE ACCOUNT TO MY MOBIKWIK WALLET BUT EVENTUALLY THE MONEY DIDN'T GET CREDITED IN MY ACCOUNT MY EMAIL ID IS [protected]@gmail.com My registered number is [protected] I HAVE SENT THE SCANNED DOCUMENTS ALREADY. KINDLY DO AS NEED FUL TO SOLVE THIS PROBLEM MONEY CREDITED IS Rs. 6350 MY SBI TRANSACTION ID IS IG00AYXBX4
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    Rahul Magare
                                    from Mumbai, Maharashtra
                                    Oct 7, 2014
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                                    Address: Daman, Daman and Diu

                                    R/S Sir I do two transactions from Citi bank on 11.09.2014 Amt is Rs. 2000/- but till date amt not received in my Mobikwik So I request you plz check my transactions on your system. My citibank A/C transactions ref. no. is[protected] & [protected] Thanking You Regards Rahul Magare. [protected]@rediffmail.com [protected]
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      NaVeen ShArma G
                                      from Mumbai, Maharashtra
                                      Oct 7, 2014
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                                      Address: New Delhi, Delhi

                                      Dear Sir I have recharge my MTNL No. [protected] on date 01.10.2014 with Rs.5000 through HDFC Netbanking. Although, amount has been debited from my A/c but i didn't got amount in my sim yet. Please try to resolve the issue as soon as possible by refunding my amount. Folowwing are the details of my recharge :- * Cheque/Ref No. :[protected] * Date : 01 Oct 2014 * Withdrawal : 5000 * REM : kk.[protected]@gmail.com * No. : [protected] (MTNL)
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        dhanee
                                        from Gurgaon, Haryana
                                        Oct 6, 2014
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                                        Address: New Delhi, Delhi

                                        Dear Sir I had 100₹ to my mobikwik wallet on 4 oct & 100₹ debited from my bank account but this amount is not added to my mobikwik wallet. But on 5 oct 100₹ automatic added to my mobikwik wallet. Afterthat when i apply promocode then a message display that "coupon redemption can be done only valid transcations. I am new on mobikwik My transcation id is [protected]. Email id [protected]@gmail.com Please help me
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