Mobikwik Complaints & Reviews

I made following payment to Shopclue using mobikwik under 20% cashback offer. 26/10/2014 23:20:58 hours Wallet Debit to shopclues Transaction Id 24852429 debit 484.0. I received an email confirming Rs 97 cashback (You've received cash back of Rs. 97.0 for the transaction: 24852429. Please click http://bit.ly/1nHpQro to confirm), but upon clicking the link, i m getting here is an error while processing the cashback. Reason for Failure/Success No Cashback applicable for merchant. Kindly process my cash back asap. Also I made an recharge of rs 50 upon receiving an promo code of EnterMobi to get 50 cashback. that is also not working. Kindly resolve my issue asap. sid.sharma.02.[protected]@gmail.com mob.:[protected]

Dear sir, I am in receipt of phone call from Suhas of your forum today morning @ about 8.30 am towards my complaints dtd.22nd & 24th Oct. 2014 for non addition my payment of Rs. 4210.0 of Reliance Energy Mumbai Bill payment : Bill dtd.16.09.2014 which was debited on 21.09.2014 by Mobikwik from my saving a\c no. [protected] of SBI Pedder Mumbai Branch. Subsequently I have received an sms on my mobile no. [protected] today @ 8.49 am which says that " Dear Mobikwik User, you've sent Rs. 4210.0 to [protected]. Ref id is[protected]. New Wallet balance is Rs. 0.0 & also trough email on my registered email address as "You have sent Rs. 4210.0 to [protected] . This money is transfer is in pending state & pending for receiver to accept " . Please clarify me immediately by calling me weather this amount is credited to my above metioned a|c or not . If not credit the same immidiately & also call me immidiately. Sorry state Of Mobikwik that. Nocontact no. is available Pl. start functioning contact no.\ Customer Care Toll free no. immidiately. Thanking you, Yours faithfully, M.M. Puranik Mumbai.

I have done transaction using mobikwik wallet on 22nd October, 2014 for Rs 499/ First time while doing transaction, as per mobikwik transaction was not processed due to error. Second time it was successful(Transaction Id[protected]. But from my credit card account money is deducted 2 times (499 + 499). Mobikwik is not responding for the tickets raised and email sent. Regards, Arun Gupta Mob - [protected] e-mail : [protected]@gmail.com

I have paid through my SBI credit card to TATA aia insurance premium, Ref No. 018071, dated 17.09.14 amount Rs. 3342/- and Ref No. 041451, dated 18.09.14 amount Rs. 5965/-. But the transaction showed unsuccessful. I verified at office of TATA aia, the merchant and they said that they have not received the amount. and paid the same amount in cash on dated 27.09.14. This amount is not yet refunded to my credit card yet. But when I verified with Credit Card, they said that the I must write with the ref. No. to Mobikwik.

i have recharged mobile number [protected] of amount Rs.200 on 25.07.2014 but transaction got failed and the money went into the mobikwik wallet and now I have forgotten the mail Id(entered at time of the recharge) and password both. please consider my case and send my password on [protected]@gmail.com or refund the money in my account. Regards Anupam Gupta [protected]

I add money in mobikwik wallet for purchase a product from ebay ... But i cancle order and e bay refund me in mobikwik wallet but this company do not give me payment back ... In my personal bank account when i contact mobikwik ..Through e maid support (Because company not have any valid contact no) but copany give responce back positivly

Dear sir, I had lodged complaint on 22.10.2014 regarding non addition of my payment by mobikwik of Rs. 4210/- towards payment of Reliance Energy Electricity bill dtd. 16.09.2014 which was already debited by mobikwik on 21.09.2014, but either no firm action of crediting the bill amt. to reliance energy mumbai nor refunding back the money to me in my SBI PEDDER MUMBAI BRANCH IN MY saving a\c no.[protected]. Pl. contact me immidiately on my mobile no. [protected] as well as my e-mail address : mukund.[protected]@rediffmail.com. Thaking You, Yours faithfully, M. M. Puranik.

Hey there my mobikwik account was blocked..! It said in order to reactivate it I have to send mail to their team. I almost everyday send mail for reactivation of my account.. but got no reply from their side..! Registered mail id: hmaheshwari.[protected]@gmail.com

Your side i have the more problem please refund the amount Rs.1120 in this amount splited in 2 account ([protected]@gmail.com (Rs.1000) & [protected]@gmail.com (Rs.120)) and i cannot sign in the secod abpras... this account please ans. and i need your customer service no.in refund in my bank acc. thank u

Sir, I had recharge my mobile no [protected] on 23.10.2014 Transaction Ref no.IGU4447175 for Rs.120/-and recharge on 23.10.2014 for Rs.205/- with Transaction Ref no. IGU4447175. But the recharge is not succuseful. Pse kindly considered the case...

The payment made by me towards Reliance Energy, Mumbai bill for account no.[protected] : cycle no. 24 for the Bill dtd. 16.09.2014 for an amount of Rs.4210 was debited from my saving account of State Bank Of India, pedder road mumbai branch, has not been added by mobikwik till date. pl. make the payment immidiately & contact me immidiately on my mobile no. [protected] & email address mukund.[protected]@rediffmail.com. Thanking you, Yours faithfully, Mukund Puranik, mumbai.

I deposited Rs.6800/- with Mobikwik on 22.10.14. I created a ticket online, however i have not received any response from them.I have requested Mobikwik to refund my Rs.6800/- Their Mob No-[protected] is not available as there is a message that this number is discontinued. Please call me +91-[protected] Thanks My Mobiwik Registered Email : sagar.[protected]@gmail.com

TICKET #1390907 TICKET #1367683 How many days you need to reply or resolve above ticket.I have all record k . If you can not resolve any issue then why you come up with any offer - like pay using wallet and get discount etc .. First you should hire resource who can reply and can understand the value of customer. We are not having much time as you have.

Hi team I have made a payment of 1064 for my Landline bill. The amount get deducted from my account however my merchant has not yet received this. Payment was made on 17/10/2014. Account ID : [protected]@gmail.com Registered Mobile no : [protected] Kindly look into this. I have raised two tickets but haven’t received any response from you side. Ticket #1408732 Ticket #1411468

the transaction is done but my wallet didn't update...kindly update my wallet amount email id : sarithaprasadi.[protected]@gmail.com Transaction done using State Bank Internet Banking. Transaction Ref No : IG00CGTNY2 for Rs.248.0 on 21/10/2014 10:11:26 please hereby I kindly request you to update my wallet as soon as possible

Dear sir on 30/09/2014 at 13:02:40 I had done a payment to EBAY.IN through mobikwik.com of Rs 9590 at that it was shows your payment was success. But no payment will be pay to EBAY.IN therefore I have not make a successful purchase from EBAY.IN. My register id in mobikwik.com is [protected]@gmail.com my transaction id is : AMBK[protected] my email id is [protected]@gmail.com contact no is [protected]. my complain ticket no is #1301118 (complained on 1/10/2014 at 13:04:00) but my complained no resolved so kindly help me and suggest what I will do for refund...

Hi, I created the mobikwik account and charged with Rs. 150. On the special offer I got another Rs. 150. My total available balance in wallet was Rs. 300/-. When I tried to use it, I got the message saying my account has been de-activated by payment gateway and send a mail to "[protected]@mobikwik.com" to re-activate the account. I sent almost daily a mail to that mentioned email id but so far I didnt get any response nor my account is activated. My...

Hi, I have purchased some stuff from Nykaa using mobikwik wallet and did not received 10% cashback. Mobikwik has mentioned on website that if payment is made using mobikwik wallet then customer will get 10% cashback . All time We do need to do follow up with mobikwik regarding cashback. Worst customer care service . They never do maintain transaction . 12/10/2014 08:37:55 hours Wallet Debit to Nykaa via walletapi Transaction Id [protected] debit 1675.0 12/10/2014 08:11:10 hours Wallet Debit to Nykaa via walletapi Transaction Id [protected] debit 1259.31 Invoice

Dera sir, I had paid my airtel mobile bill no. [protected] of Rs.726 on dated 10/10/2014 and it is not yet paid but the amount is deducted from my account.the transaction id no. is [protected]. so it is my request to you please register my complaint and take some necessary action in this matter.Ishall be highly thankful to you for this. Thanks and Regards krishen Mohan [protected]

I tried to do a recharge of 249 on [protected] through Mobikwik the money got debited this happened on 09/10/2014. I complained about it to mobikwik help center writing this:- TICKET #1352079Resolved on[protected]:21:07.0 Order ID - [protected] Amount - 249 Email - [protected]@gmail.com Phone - [protected] I was trying to do a recharge of 249 on [protected] on this number but the recharge din't go through and it came that...