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Mobikwik Complaints & Reviews

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Updated: Oct 8, 2025
Complaints 7147
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861
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Mobikwik reviews & complaints page 341

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R
rishabh oswal
from Noida, Uttar Pradesh
Sep 7, 2014
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Address: Mumbai City, Maharashtra

i had lodge 3 complains to mobiwik as my balnce got ded8cted while ordering at dominos and no order was placed. and even after lodgeing 3 complain (tickets) there is no response from them i had mailed to nodal officer also from them also i got no response. please you short out my problem or else give me contact no.
Mobikwik customer support has been notified about the posted complaint.
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    A
    Avisika
    from Kolkata, West Bengal
    Sep 6, 2014
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    Address: Gurgaon, Haryana

    THE COMPANY GAVE WRONG INSTRUCTIONS FOR AVAIILING OF OFFER DUE TO WHICH MY MONEY WAS SPEND AND I DID NOT GET THE BENEFIT OF RECHARGE. NOW THEY ARE SAYING WE CANT HELP IN ANY MATTER, WE WONT BE GIVING THE MONEY BACK. IF YOU WANT THE BENEFIT OF RECHARGE, PAY ONCE AGAIN
    Mobikwik customer support has been notified about the posted complaint.
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      R
      RaghuJN
      from Jammu, Jammu and Kashmir
      Sep 6, 2014
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      Address: Bangalore, Karnataka

      Sir, My idea postpaid ([protected]) (345Rs) is not recharge is your site while my balance is cuting my debit card so please recharge my idea mobil number another then you returened my balance as soon in my Account. Transaction Number is ( IGY8748827)...
      Mobikwik customer support has been notified about the posted complaint.
      Hi, Your recharge TRX-ID [protected] for Rs 54.0 is pending. If you do not get the recharge today the amount will be refunded to your Wallet automatically.
      But not credit my account
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        I
        Ishwarpooja
        Sep 3, 2014
        Resolved
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        Resolved

        Address: New Delhi, Delhi

        Dear Sir, My Aircel No ([protected]) (108Rs) is not recharge is your site while my balance is cuting my debit card so please recharge my Aircel mobil number another then you returened my balance as soon in my Account. Transaction Number is ( DLR[protected]
        +1 photos
        Aug 14, 2020
        Complaint marked as Resolved 
        Mobikwik customer support has been notified about the posted complaint.
        Hi,

        Thank you for reaching us at Social Care.

        We have forwarded your complaint to the concerned department

        and we will get back to you shortly with further updates.

        Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

        this matter.

        We assure you a quick resolution and the best of services at all times.

        Thanks & Regards

        Customer Service Officer | Social CareTeam

        Email us @[protected]@aircel.co.in
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          Y
          Yadvendra rathore
          from Thakurdwara, Uttar Pradesh
          Sep 2, 2014
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          Address: Pali, Rajasthan

          I've used mobikiwi to pay my fees of E-litmus exam the transaction was on progress but suddenly an error message popped-up during redirect-to-merchant page mentioning "Sorry something went wrong This transaction will not be completed due to some technical problem" After that when I saw my wallet the money (INR 920) was deducted but on the elitmus page it still shows the fees is not paid. Transaction id[protected] Phone +91-[protected] Date of transaction - 01-Sep-2014
          Mobikwik customer support has been notified about the posted complaint.
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            G Raj Kumar
            from Pune, Maharashtra
            Sep 1, 2014
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            Address: Kurnool, Andhra Pradesh

            Sir
            I am recharging vodafone balance through mobiwik rs.110/- transanction completed but not recharged. I am giving a complain to mobiwik, they replied wait for 7-21 days for bank rules. So i am waited for 29 days still i did not receive my money. Please solve my problem.
            +2 photos
            Mobikwik customer support has been notified about the posted complaint.
            Sep 05, 2014
            Updated by G Raj Kumar
            Sir still I did not receive my money. Please resolve my problproblem
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              N
              NISHAKHANDEL
              from Bengaluru, Karnataka
              Aug 31, 2014
              Resolved
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              Resolved

              Address: Korba, Chhattisgarh

              Hello sir,

              my name is Nisha Khandel from korba (c.g).i generate mobikwik wallet last month on 11/08/2014.
              [protected]@gmail.com my primary no is [protected] .in this mobikwik wallet 85/- amt have .i can't login because when i m sign out than i tried to login than .i have problem to face password wrong.

              than i generate 2nd email id with this [protected]@GMAIL.COM But in this mobikwik wallet there is no amt to continues i wan't to delet this account .but again problem i m face i can't login .i wan't delet also but if i login than i will do delet na .but

              i can't login in both account beacause of primary no r same .i can't login to delet also

              what can i do .plz help to use my mobikwik wallet .in this email address
              [protected]@GMAIL.COM

              IF ANY ENQUIRY SO PLZ CALL ME [protected]


              NISHA KHANDEL
              [protected]
              [protected]@GMAIL.COM
              Aug 14, 2020
              Complaint marked as Resolved 
              Mobikwik customer support has been notified about the posted complaint.
              NOW I M RECEIVING A CALL FROM DELHI .NO IS [protected] .THAT PERSON TOLD ME WE HAVE REFUND UR AMT 85/- .GIVE US DETAIL O[censored]R ATM CARD .WHEN I M TELLING I[censored] REFUND MY AMT THAN I M GIVING U MY ACCOUNT NO .THAN THAT PERSON DIS CONNECT MY NO.
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                A
                ArkadyutiB
                from Barddhaman, West Bengal
                Aug 30, 2014
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                Address: Kolkata, West Bengal

                I had requested for a cashpay amount of Rs. 2000. However, even after 1 day, I have not received any verification call. My transaction id is [protected] and I want the company executives to collect the cash from me and credit it to my account. My e-mail is [protected]@yahoo.com
                Mobikwik customer support has been notified about the posted complaint.
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                  J
                  Jatinder Dadwal
                  from Delhi, Delhi
                  Aug 30, 2014
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                  Address: New Delhi, Delhi

                  sir my transaction i.d :[protected] of 2990 rs amount is flagged due to manual verification and yet nt recieved my balance back to my account nt even my wallet balace is updated ...this app make me totally disturbed due to nt getting back of my money plsss get back my money toi my account and contact me on my no.[protected]
                  +1 photos
                  Mobikwik customer support has been notified about the posted complaint.
                  Aug 30, 2014
                  Updated by Jatinder Dadwal
                  sir my transaction i.d :[protected] of 2990 rs amount is flagged due to manual verification and yet nt recieved my balance back to my account nt even my wallet balace is updated ...this app make me totally disturbed due to nt getting back of my money plsss get back my money toi my account and contact me on my email.id... [protected]@gmail.com
                  Do not recived otp code
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                    S
                    sivaabi090
                    from New Delhi, Delhi
                    Aug 29, 2014
                    Resolved
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                    Address: Chennai, Tamil Nadu

                    I have ordered saree from ebay.in using my mobikwik wallet with MOBIKWIK01 coupon the transfer of Rs 530.28, 1449.00 was shown sucessful mobikwik then in proceed to billdesk.com and stopped didn't load further to ebay in this way on ebay my item is not in purchase history pl'z help me id no MMBK[protected] ID NO MMBK[protected]
                    +2 photos
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Mobikwik customer support has been notified about the posted complaint.
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                      A
                      atinwb
                      from Port Blair, Andaman and Nicobar Islands
                      Aug 29, 2014
                      Resolved
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                      Resolved

                      Address: Kolkata, West Bengal

                      I transacted s 50 and added that amount to mobikwik wallet on 29th August, 2014 through MOBIKWIK IOS app. I have added Rs. 50 into your wallet, and tried to redeem ENTERMOBI on same IOS device for the first time only through the same device from my account. But it is telling that: You are not eligible for it. I am using the code first time and using my apple IOS. Please check the issue and reply with me the exact reason why are you not allowing me to use the promocode?? I followed all terms and conditions for the cashback and am eligible for the same. Please let me allow it or tell me the exact reason applied for me! Otherwise please let me know where and with whom to contact for getting a proper resolution?
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Mobikwik customer support has been notified about the posted complaint.
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                        J
                        Jafar Shareef
                        Aug 27, 2014
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                        Address: Hyderabad, Andhra Pradesh

                        Sir, this is jafar shareef .I added an amount of Rs.150 into my mobik wallet. But my wallet is not displaying in my account. My transaction ref. No. Is CCABH2AZD329IGY6171726 TRANSFER TO[protected] AVENUES INDIA PRIVATE Amt. Rs.60. Plz solve my problem my mobile no is [protected] and
                        Transaction Amount : (INR)150.00
                        Transaction Type : DR
                        Transaction Description : ePAY/To:BILLDESK PAYMENT/27221483/mob
                        Mobikwik customer support has been notified about the posted complaint.
                        Sir, this is jafar shareef .I added an amount of Rs.150 into my mobik wallet. But my wallet is not displaying in my account. Plz solve my problem my mobile no is [protected] and
                        Transaction Amount : (INR)150.00
                        Transaction Type : DR
                        Transaction Description : ePAY/To:BILLDESK PAYMENT/27221483/mob
                        sir I have try to add wallet balance ₹800.00 and amount have been debited from my Bank account but amount₹800.00 not shown in my wallet balance. Request to refund amount ₹800.00 at the earliest.
                        ₹800. My phone number [protected]
                        My name is VIRENDER Kumar my no is [protected] my mobikeik id is [protected]@yahoo.com
                        Sir I have to add balance 100 and 900 rupee have been debited from my account but amount₹1000 not shown in my wallets balance request to 1000 rupee in my wallets please my transaction ref no igy6163103 and igy6161254 date 24/08/2014 netbanking stat bank of India

                        reactivate my account

                        sir, my account has been blocked. please help me my account details is email id- [protected]@gmail.com reg mob no-[protected] please sir reactivate my account...
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                          K
                          Kanwar27
                          from Delhi, Delhi
                          Aug 26, 2014
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi

                          Sir, I made a payment for my landline phone 25270900 for 2 times Amount 923 24/08/14 20:07:18 hours Bill Paid for [protected]( MTNL Delhi ) via android Transaction Id [protected] 23/08/2014 06:29:40 hours Bill Paid for [protected]( MTNL Delhi ) via android Transaction Id[protected] But payment not received by MTNL till date. I raised a complaint with mobiwik regarding this and I got a call back from them and said that they will refund the money in my Debit card and they started asking card details such as card number, cvv number, card expiry date .But I refused to tell them these details. I told them to transfer my refund to my saving bank A/C no or to the mobiwik wallet as the usual process is that the money is transferred to mobiwik wallet . They talked in such a bad manner and told the refund will not be initiated until I gave them my card details. I got that call from [protected] on 27/8/14 at 7:57 AM. My telephone connection has already got disconnected due to non payment of the Landline Bill.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Mobikwik customer support has been notified about the posted complaint.
                          Aug 26, 2014
                          Updated by Kanwar27
                          Contact Me at
                          [protected]@yahoo.com
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                            K
                            kothapalli
                            from Mumbai, Maharashtra
                            Aug 26, 2014
                            Resolved
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                            Resolved

                            Address: Visakhapatnam, Andhra Pradesh

                            Sir, I made two transactions with mobikwik.com on 26/8/2014, each with Rs.300/- i.e., in total of Rs.600/-. As per the site of mobikwik.com, the recharge is successful but amount is not recharged to both the mobiles i tried to recharge i.e., mobile no's. [protected] and [protected]. The transaction details are give below for your perusal.

                            1. Transaction id = [protected];
                            Amount recharged = Rs. 300/-;
                            Mobile no. tried to recharge = [protected];

                            2. Transaction id = [protected];
                            Amount recharged = Rs.300/-;
                            Mobile no. tried to recharge = [protected];
                            Please look into the matter and do justice to me by crediting the amount of Rs. 600/- in total for the above mentioned two transactions to my mobikwik wallet at the earliest. My email id is "ksn.[protected]@gmail.com".
                            Thanking you,
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              చిట్టూరి శేషు చౌదరి
                              from Mumbai, Maharashtra
                              Aug 25, 2014
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                              Address: Hyderabad, Andhra Pradesh

                              Sir, this is seshu chowdary. I added an amount of Rs.60 into my mobik wallet. But my wallet is displaying Rs.0 in my account. My transaction ref. No. Is CCABH2AZD329IGY6171726 TRANSFER TO [protected] AVENUES INDIA PRIVATE Amt. Rs.60. Plz solve my problem. Credit back my amount.
                              Mobikwik customer support has been notified about the posted complaint.
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                                A
                                andalu
                                from Surat, Gujarat
                                Aug 25, 2014
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                                Address: Pune, Maharashtra

                                My name is vanga srinivas reddy, having IDEA mobile post paid connection with mobile number [protected].I have paid Rs.1419.00 on 02/08/2014 towards my IDEA mobile bill through ONE MOBIQUICK.However it is not credited to my mobile bill so far though the bill is dibited to my credit card..As such I am forced pay again as my mobile services are disconnected. In view of the above I request you to refund my amount Rs.1419.00 back to me immediatly as I already paid same bil second time.
                                Mobikwik customer support has been notified about the posted complaint.
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                                  S
                                  Sanjay Sardesai
                                  from Mumbai, Maharashtra
                                  Aug 24, 2014
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra

                                  I had paid my mobile bill paid Rs-285/- through SBI net banking. Money was deducted my credit card account my mob-[protected]. I have received massage your bill paid successful but IDEA customer care told your bill payment not received and stop my service.I am requesting to you kindly give my money back.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    K
                                    kothapalli
                                    from Mumbai, Maharashtra
                                    Aug 23, 2014
                                    Resolved
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                                    Resolved

                                    Address: Visakhapatnam, Andhra Pradesh

                                    As per the TICKET NO.1021403, I made a complaint regarding two unsuccessful transactions took place on 4/8/2014 each of Rs.300/- ile., in total of Rs.600/-. As per your reply only one transaction is updated. But I made two transactions with you. Please clarify the issue and mail me the latest wallet balance of my account.

                                    In your mail sent to me on 17/8/2014, it is not clear that you had refunded Rs.600/- or Rs.300/- to my wallet. Please clarify the issue and mail me the latest wallet balance.

                                    Thanking you,
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Mobikwik customer support has been notified about the posted complaint.
                                    As per the TICKET NO.1021403, I made a complaint regarding two unsuccessful transactions took place on 4/8/2014 each of Rs.300/- ile., in total of Rs.600/-. As per your reply only one transaction is updated. But I made two transactions with you. Please clarify the issue and mail me the latest wallet balance of my account. In your mail sent to me on 17/8/2014, it is not clear that you had refunded Rs.600/- or Rs.300/- to my wallet. Please clarify the issue and mail me the latest wallet balance. Thanking you,
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                                      yogesh handa
                                      from Delhi, Delhi
                                      Aug 22, 2014
                                      Resolved
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                                      Resolved

                                      Address: Jalandhar, Punjab

                                      i paid rs1500 against my idea bill of mobile no [protected] amount was deducted but not paid to my idea ac i have also sub mmited my voter id iam not able to operate your on line site if the mobile no was added why did you not complete the transaction now i am sending you the mail asking you to resolve the matter it was a blunder of mine paying through mobikwikit is so kwik that a complaint has not been resolved in three days i dont understand your site working why are you not paying the money to idea they have shut my service because kindly send the money against my idea no no thanks
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Mobikwik customer support has been notified about the posted complaint.
                                      I did the online IDEA Unlimited Recharge of 509 rupees using your wallet but the recharge is not done even after 4 days has passed. I also raise the tickets on your portal Ticket #7806401 & Ticket #7806401 but still it is in progress state, My money is already deducted .
                                      I want money money back.

                                      Please resolve this issue as soon as possible.
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                                        C
                                        cp.sajesh
                                        from Delhi, Delhi
                                        Aug 22, 2014
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                                        Address: Angul, Odisha

                                        The above transcaction id is of Rs 200 and is yet to be got recharged to my mobile no:[protected], the amount got deducted from my account and to be recharged to my mrentioned Mobile no on 15 Aug 2014. KINDLY LOOK INTO THE MATTER AND DO THE NEEDFUL. Regards, CP Sajesh Mob No:[protected]
                                        Mobikwik customer support has been notified about the posted complaint.
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