Claimed

Mobikwik Complaints & Reviews

1
Last updated May 9, 2024
Complaints 7122
Resolved
857
Unresolved
6265
Quick Links
Statistics
Share
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Mobikwik
Customer Service Contacts

Mobikwik Phone Numbers

Phone
+91 93 1392 5342
4536
3185
+91 94 6644 6644
2292
2244

Mobikwik Website

Mobikwik Head Office Address

2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 341

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Abish Pa
from Chennai, Tamil Nadu
Report
Copy

Recharge didn't happen

Today I paid my idea postpaid bill through credit card payment through your company. The amount has deducted from my bank account but my Mobil bill didn't get paid. Transaction ID :[protected] Amount : 3438.00 Email : [protected]@gmail.com Mobile : [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
teju@raj
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't get recharge amount

Address:New Delhi, Delhi

Dear Sir, I had recharged Airtel mobile on 18.07.2014 but till now I have not received recharge amount. Hence request you to please look into the matter & refund my amount at the earliest. Recharge Details - Transaction ID[protected] Amount - 330/- Mail ID - raj.[protected]@gmail.com Mob No - [protected] With Warm Regards, Tej Bahadur Singh.....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
ImMG
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund my money

Address:New Delhi, Delhi

I had done transaction on domino.co.in using mobikwik wallet. Total billing amount was 598. Money got credited successfully to the wallet but was not paid to dominos and my wallet got debited by amount 598. I got a message "payment was unsuccessful. Kindly pay again ". So I had to do transaction twice on dominos using mobikwik wallet. That means I have lost 598 rupees. I also queried the same to mobikwik but there has been no response. Kindly...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
R
rattan jalap
Report
Copy

wallet money not added.

Address:Allahabad, Uttar Pradesh

Dear Sir/Ma'am, As per above subject i had made payment of Rs.200 to mobikwik account added money. But my kotak mahindra bank account debit in 200 hunderd rupees but mobikwik acount not add money please refund 200 hunderd rupees my kotak bank account . date 16/8/2014. Time 7:34 am rattan jalap mobile no. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nagnath Junjare
from Malegaon, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Send my money

Address:Parbhani, Maharashtra

I have recharged my idea no [protected] on 12 aug 2014 I received message Dear User, MobiKwik Tranx Alert Type:Debit Amnt:Rs 449. I Service:Mobile Recharge-[protected] Status:Success New Wallet Balance:Rs 0 Tranx Ref:[protected] but didnt get recharge Rs 449 .l filed complaint also my ticket no are Dear User, MobiKwik Support Alert Type:Ticket Status: Open Ticket No: 1058578 Created On: 12/08/2014 Category: Android...but still no reply or...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
KADAMVIJAY
from Mumbai, Maharashtra
Report
Copy

still not refund failure bill amt.

Address:Thane, Maharashtra

Dear Sir/Ma'am, As per above subject i had made payment of Rs.142/- to idea mobile thru my HDFC credit card (this payment made thru mobikwik) but that time above said amount debit from my credit card and got massage payment failure. So that time i had launch complaint to HDFC credit card customer service and they require failure payment confirmation letter on your letter head for refund or credit in my credit card. Pls do the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pulipri
from Perundurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wallet balance lost

Address:Tirunelveli, Tamil Nadu

Hi please reply asap..I used mobikwik for recharge it was succesful...After some months i used to pay for matrimony...1st it failed..So i thought it will be refunding or as wallet balance and as i thought the mail on jul 5th after succesful transactions showed wallet balance(Rs.3000) with trans type credit to wallet...But statement mail as on august 2nd it showing wallet balance 0...Please do reply and return my money back...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vinod Rani
from Delhi, Delhi
Report
Copy

5700 money not credited to wallet

Address:Chennai, Tamil Nadu

Hi Mobikwik account details: mob. no. [protected] mail id : [protected]@gmail.com Transaction id :[protected] Ticket No. : 1023069 On 26th of July, I recharge my wallet with 5700 Rs. Amount has been deducted from bank account but not credited to mobikwik wallet.I got a msg from mobikwik that my transaction has been put on hold, please send scanned copy of voter id card. I have sent them copy 5 times. But still they did not add money...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
jaykrushnanagar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:Bharuch, Gujarat

I have paid of rs. 500/- on 24.07.2014 for our Mobile Bill
but not paid our mobile bill
so, amount credited of rs. 500/- New Wallet A/c as per Tranx Ref No. [protected] dt 24.07.2014
so, pl refund the mount of rs. 500/-
and no customer care number
customer care number show in mobikwik web site is number is close

so pl talk to your customer care executive
our mobile no. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
14 Comments
Report
Copy
R
Richa khosla
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsuccessful transaction

Address:Faridabad, Haryana

Dear Sir, ma'am,

I have added Rs. 200 in my mobikwik wallet on 31.07.2014 to pay my airtel post paid bill (M. No [protected]), Rs 200 debited from my Canara Bank, for this i attached herein my July Mobikwik wallet E-Statement where total added money was Rs. 4712 and total money Spend Rs. 4512. there is difference of rs 200 but my wallet Closing balance is Zero.

So i request you to added this amount in my...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rakesh Asawa
from Hyderabad, Telangana
Report
Copy

Amount Credit from my net Banking, but not received On MY Mobiwik account

Address:Hyderabad, Andhra Pradesh

Dear Mobiwik,

on 11th Aug 2014 i added a 200rs on MObiwik account Mail ID [protected]@gmail.com

But i have not recieved on mobiwik account

11-Aug[protected]Aug-2014) TO TRANSFER
INB CCavenue Bills CCABH1AGZ740IGY0634477 TRANSFER TO [protected] AVENUES INDIA PRIVATE...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjiv Goyal
from Vepagunta, Andhra Pradesh
Report
Copy

Re activation of my wallet

Address:Visakhapatnam, Andhra Pradesh

Sir, It is to submit that i am a regular user of Mobikwik. But last 3-4 days i am not able to login my mobikwik wallet vide user id sanjeev.[protected]@yahoo.com . Several time i registered my request online at mobikwik support desk but no positive response received. I have an amount of Rs.9299/- balance in my mobikwik wallet. I have an acute need of menoy but i am unble to get back that balance. your good self is requested to look into the...
Helpful
Be the first one to find this review helpful
Found this helpful?
158 Comments
Report
Copy
S
srinivasa1233
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not credited amount to my mobile number but debited my account

Address:Bangalore, Karnataka

Dear sir, I had recharged airtel mobile on 22.07.2014 but till now I have not received recharge amount. Hence request you to please look into the matter &refund my amount as soon as possible. Recharge details Mobile No [protected] Dear [protected]@gmail.com, You have successfully added money to your MobiKwik Wallet. Please note the details Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Tue...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sid Mehta
from Gwalior, Madhya Pradesh
Report
Copy

unsuccessful recharge and balance deducted from bank account

Address:Jodhpur, Rajasthan

[protected]tails - Tran Dear sir, I had recharged airtel mobile on 10.08.2014 but till now I have not received recharge amount. Hence request you to please look into the matter &refund my amount as soon as possible. Recharge details 1- Transaction ID [protected] 2- Amount Rs.440 3- mobile [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MSPNB
from Srinagar, Jammu and Kashmir
Report
Copy

Balance Available in Wallet Balnce but unable to retrieve it

Address:Jaipur, Rajasthan

I have made a payment of Rs. 250 against my reliance bill payment on March 9, 2014 but the same has not credited in the account of Reliance but the same is debited in my account. Hence, it is requested to kindly credit the amount of Rs. 250 in my account or to recharge my another mobile number which is [protected] with amount of Rs. 250. Transaction ID - [protected]Date - March 9, 2014Time - 21:53:01Pls do the needful ASAP"...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kanchanmala Thakur
from Mumbai, Maharashtra
Report
Copy

debited money from my account, but recharge has not been done.

Address:Mumbai City, Maharashtra

Dear sir,
today on 9th Aug. i put request on mobikwik for online recharge for my mobile number. but Rs.299 has got debited from my account but recharge of my mobile failed. this is a fraud company. when i try to again login on their web site .password reset link i sent on my id. but that also it shows expired within a minute.

this company is fraud.
need help...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepanshu1681993
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sufficient mobikwik balance but recharge failed

Address:New Delhi, Delhi

I have Rs. 174 in my mobikwik wallet but recharge for [protected] (Tata Indicom, Delhi) is failing again & again when i am trying recharge of Rs. 130 or Rs. 149 or Rs. 100. I want my money to be refunded back to my SBI bank account as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vichitra.singh
from Delhi, Delhi
Report
Copy

Didn't Get Recharge Amount

Address:Meerut, Uttar Pradesh

I still didn't get my balance recharge, details as per below. Resolve my issue asap. Mobile Number : [protected] Please note the details Transaction: Type DEBIT Service Description Oneindi:a Mobile Recharge Transaction ID:[protected] Transaction Date: Wed Aug 06 01:09:17 IST 2014 Transaction Amount: 350.0 Wallet Balance: 0...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shubhamnawariya
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reqest for refund my money for wrong recharge

Address:Jaipur, Rajasthan

Transaction id [protected] Phone no-[protected](relience gsm) Email [protected]@gmail.com Amount-29 rs There is no any 29 rs recharge in relience gsm Then how the transaction is successful Plzz refund my money in my wallet...
Helpful
5 other people found this review helpful
5 found this helpful
25 Comments
Report
Copy
G
Gulbadan
from Bengaluru, Karnataka
Report
Copy

Regarding Unsuccessful Recharge.

Address:Bangalore, Karnataka

Dear Sir, I had recharged Vodafone mobile on 02.08.2014 but till now I have not received recharge amount. Hence request you to please look into the matter & refund my amount at the earliest. Recharge Details - Transaction ID - [protected] Amount - 250/- Mail ID - [protected]@gmail.com Mob No - [protected] With Warm Regards, Rohan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy