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Mobikwik Complaints & Reviews

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Updated: Oct 8, 2025
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Mobikwik reviews & complaints page 348

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R
rajesh mandaliya
from Ahmedabad, Gujarat
Jun 11, 2014
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Address: Surendranagar, Gujarat

i was recharge on Airtel net work Gujarat mobile No.[protected] dated 30/05/2014 amount Rs, 70/- TRX-ID [protected] but balance(talk time) was not avail and in my bank a/c in showed Rs, 70/-debited.as per your end sms received the above tranzection was pending and your amount credited in your a/c but last this day amount was not credited in my bank a/c.plese do needful above metter and solved it earliest.
thans,
Mobikwik customer support has been notified about the posted complaint.
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    A
    Amitkumar007
    from Bengaluru, Karnataka
    Jun 11, 2014
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    Address: Alwar, Rajasthan

    Dear Sir/Madam
    09 June 2014 Recharge Mobile From Mobikwik.You have successfully done a transaction using money in my MobiKwik Wallet. But not reach the balance my mobile but deducted money in my wallet.

    Transaction Type Debit from Wallet
    Service Description Prepaid Mobile Recharge
    Cell Number [protected]
    Transaction ID [protected]
    Transaction Date Mon Jun 09 12:01:18 IST 2014
    Transaction Amount 50.0
    Wallet Type Semi Closed
    Mobikwik customer support has been notified about the posted complaint.
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      G
      gopalram09
      from Nilokheri, Haryana
      Jun 10, 2014
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      Address: Gurgaon, Haryana

      I recharged my big tv on 1 jun 14 for rs 1321 and same amount deducted from my account but my tv recharge only for rs 220/- and I loss two month free offer offered by reliance big tv please look into the matter and refund my remaining amount with panelty .
      Mobikwik customer support has been notified about the posted complaint.
      Jun 10, 2014
      Updated by gopalram09
      transanction id of above transanction is [protected] dt 1 jun 2014
      i had recharged through mobikwik on 18-06-14 on an airtel number of Rs 50..balance had been deducted but it was not credited to the subjected number..
      My money is being held in wallet, But could not recharge

      rancation date[protected]
      recharge amount 148
      TICKET #847697
      This is my transaction id [protected] . I have recharged for rs 294 and still i din get the recharge ..i want my money back to my account or the recharge. I have done it for more than 5times.. There is something called wallet..were they keep sending mails. You can recharge now..annoying..
      I have recharged to below Airtel number


      Number: [protected]
      Recharge Amount: 330
      Provided Email ID as: K.[protected]@gmail.com

      When can i Expect my money back??
      I MADE RECHARGE OF RS.8/- AND OTHER OF RS.192/- BUT BOTH ARE NOT DONE WHY? PLEASE SOLVE THIS QUERY AS SOON AS POSSIBLE.
      Sir, i recharged my airtel no. -[protected] yesterday using mobikwik application on my phone. Balance from wallet deducted but recharge was not successful. Kindly rectify this problem as soon as possible and please return the deducted amount in my wallet. The transaction id - [protected]
      today i rechage for my airtel prepaid data card through mobiwik the amount - rs 955, it was not sucessful but the amount credit to wallet semi closed but i havnt any account in mobiwik. transaction id-[protected].how to i get recharge from semi closed wallet..
      My no [protected] on which i recharged of 50rs.
      I did not get balance.
      The deduction of 50 rs has done from my wallet.
      Transaction id[protected]
      Registered email on mobikwik app- malik.[protected]@gmail.com
      Registered mobile no- [protected]

      Provide me refund of 50 rs to my wallet.
      I have recharged 150/- for [protected] (transaction id:[protected])and 140/- for [protected].(transaction id:[protected])
      On 22/11/14. Money got deducted from mobikwik account but recharge was not done on mentioned numbers. Please help me.
      My id: madu.[protected]@gmail.com
      I have raised two tickts also but no response Tickets: 1588846 and 1581295. Akosha ticket no: 1300079
      dear sir my account no. [protected]@rediffmail.com and primary no. [protected]. yesterday 13 dec 14 on 0940 am I recharged 200 rupees on my other number [protected] and transaction id [protected] pending recharge. but no recharge and no refund money in my account. so please resolve my problem and refund my money.
      refund 200 rupees in my wallet
      [protected] me 100 rs my email id [protected]@gmail.com
      i have done the recharg in mobile but balanc has not come recharg id[protected]
      transaction id- [protected] recharge- 249/- & transaction id- [protected] recharge- 249/-. Both these transaction id is for the mobile no (+91 [protected]) and both the time recharge done for rs 249/- was unsuccessful and the amount was deducted both the time from my credit card, these recharge were done on[protected] but till now the amount is not returned in my credit card.
      I have also made complaints and ticket number are (#1998940) and ( #2027656) and I have got no response from them (Mobikwik)till now. Kindly return my money(rs 498/-) in my account and see to this problem as urgently as possible.As i am a registered regular customer of yours. my email id-([protected]@gmail.com).
      I recharged for Rs.50 two days back. Still now I did'nt received that amount in my phone. I hate this mobikwik.
      No refund, no message alert, I complaint three times in mobikwik help dest, no action taken.

      Paytm is the best, mobikwik waste. First impression is the worst impresion for me against mobikwik.
      This is yogesh rawat. I am using mobikwik app. I have recharge of rupees 255. Bt i didnot got that 3g recharge. Nd i got(Hi, Your recharge TRX-ID [protected] for Rs 255.0 is pending. If you do not get the recharge today the amount will be refunded to your Wallet automatically.) this message. Its been more then 5 days bt i didnot got refund back please do something.
      I have been made a recharge of Rs 160 and Rs 20 and 20 respectively but the recharge not done and amount has been deducted all three times pls help me to refund my balance in my wallet
      Dear Sir,
      Around Rs. 225/- has been deducted from my wallet during recharge activity for my other mobile no. (uninor) [protected]. No transaction id received for these transactions and no recharge gotup.
      I am unable to understand what should I do now??
      I have also created two Ticket Id's (2143616, 2160131) on 7th and 9th Feb.2015 which are still pending.
      Please help.

      Regards,

      R M Bajpai
      I have recharged the amount of 120 to [protected], amount is debited from my account but i have not receive amount.

      Transaction ID [protected]
      Transaction Date Mon Mar 09 11:24:21 IST 2015
      Transaction Amount Rs. 120.0
      Transaction mobile number [protected].
      email id: [protected]@gmail.com
      I would like to raise a complaint I had recharged the number [protected] ( Airtel, west Bengal) from my registered number [protected] ( Vodafone, west Bengal) and registered email would be ([protected]@gmail.com) please revert back at the earliest possible with the resolution and unfortunately as nothing such was expected so I do not have transaction id but still attaching you the image of my transaction history.
      your help is appreciated.

      all

      MY NAME IS PRAVEEN KUMAR SINGH I AM RMU OF OXIGEN SERVESS INDIA PVT WHAT IS OPORCHONITI

      reactivation

      sirmera mobikwik acount wallet loock plese open thiswallet.[protected]@gmail.com

      recharge fail

      I was recharge Rs.128/- for aircel number [protected] on 30.12.2014 but it has not been done. I many time noticed on mobikwik help desk but not responded with me.I feel that this site is froud and many users hets for this inconvenience.

      reactivation

      My wallet. Re-election id. [protected]@gmail.com mo.[protected]

      wallet balance not updated

      i had a cash pay 3 days ago but my balance is not updated i am just having a receipt
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        S
        Shree Kanth
        from Bengaluru, Karnataka
        Jun 10, 2014
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        Address: Bangalore, Karnataka

        Ticket #794294

        Awaiting Your Reply


        Dear
        team,
        I have recharged 110 Rs to andhra airtel sim no. [protected], but dint
        got recharged hence i tried one more time then also it dint got
        recharge.totally 220 Rs has been spent from wallet.
        Hence please do needful by refunding 220 Rs back.
        reg id : sreekanth.[protected]@gmail.com
        transaction details:
        1)Order [protected]
        [protected]:20:07.0 Product
        2)Order [protected]
        [protected]:47:25.0 Product
        PLEASE DO NEEDFULL IMMEDIATELY

        call immediately
        Mobikwik customer support has been notified about the posted complaint.
        amount not added in my mobikwik account

        a) IGV5661635 transaction no.
        b) 50 rs.
        c) [protected]@gmail.com
        d) [protected]
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          A
          ANWAR AHMED I DAMBAL
          from Changanacheri, Kerala
          Jun 10, 2014
          Resolved
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          Resolved

          Address: Dharwad, Karnataka

          Wed May 14 20:00:36 IST 2014 a) Transaction ID . [protected] b) Transaction Amount. RS.200/- c) Registered Email Address. [protected]@gmail.com d) Phone Number. [protected] ( idea) An amount of 200/- is debited from my account on 14th MAY but the same amount is not successfully recharged. We sent an e mail to resolve our problem but neither the amount was refunded to my account nor the currency successfully recharged so please refund the amount to my account and my transaction reference is as follows 14/05/2014 CCAVENUE-CCABE1APD354 RS. 200.00 PLZ CONTACT MOBILE N0.[protected]
          Aug 14, 2020
          Complaint marked as Resolved 
          Mobikwik customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused to you. We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

          Thanks & Regards,
          Customer Care, Idea Cellular
          Dear Customer,

          As per your telecon with our customer service associate on 11th June 2014, we wish to affirm that your aforesaid has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

          Thanks & Regards,
          Customer Care, Idea Cellular
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            B
            Balaji560
            Jun 10, 2014
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            Address: Durg, Chhattisgarh

            Sir, I had recharge my mobile no [protected] on 18.05.2014 Transaction Ref no.IGU4447175 for Rs.120/-and recharge on 21.05.2014 for Rs.120/- with Transaction Ref no. IGU4547175. But the recharge is not successful.Plesce kindly considered the case...
            Mobikwik customer support has been notified about the posted complaint.
            Sir, I had recharge my mobile no[protected] on 09.06.2014 Transaction Ref no.[protected] for Rs.360/-and recharge on 09.06.2014. But the recharge is not successful.Plesce kindly considered the case...
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              L
              Lakshit Gaba
              from New Delhi, Delhi
              Jun 10, 2014
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              Address: New Delhi, Delhi

              i have done 2 times airtel recharge of rs 50+50 my money is deducted but recharge not done and here is the proof Transaction Id-[protected] Amount-Rs 50 Transaction Id-[protected] Amount-Rs 50 Mobile number-[protected] Email- [protected]@gmail.com
              +3 photos
              Mobikwik customer support has been notified about the posted complaint.
              please resolve this matter

              airtel recharge not done - Comment #2011880 - Image #0
              airtel recharge not done - Comment #2011880 - Image #1
              airtel recharge not done - Comment #2011880 - Image #2
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                A
                amiyasen
                from Gurgaon, Haryana
                Jun 9, 2014
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                Hi, On dated 8/6/2014, the amount of Rs 299/- deducted from my account of standard chartered while recharging the MTS DATA CARD, MY TRANSACTION REF NO;[protected], kindly do the needful for the same on urgent basis as your IVR no. is not working. Regards AMIYA SEN [protected].
                Mobikwik customer support has been notified about the posted complaint.
                not up to the mark as if its all fake
                dear sir/madam,
                i recharge my idea mo no [protected] through mobikwik site on 01.08.14. my email id is "[protected]@yahoo.co.in"
                .but rs 480 has deducted from my account and bill had not paid .and another this is that i can't read transtion id no, but my mobile no is [protected] and mail is above. i m very sad that there is no custome care no or assistant no, by which i registered a complain.so ple do some for me
                thanks and regards
                kanhaiya jee
                [protected]
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                  M
                  makengineer
                  from Nagar, Rajasthan
                  Jun 9, 2014
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi

                  While paying BSES Rajdhani Electricity Bill payment showing this error "Sorry! The transaction could not succeed." While creating a ticket card, it's showing no connection available while i have a strong working connection and same error showing on WEBSITE as well. I have already sent mails on [protected]@mobikwik.com, but there is no response from there side.
                  +1 photos
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Mobikwik customer support has been notified about the posted complaint.
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                    V
                    vishu_best1
                    from Mumbai, Maharashtra
                    Jun 9, 2014
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                    Address: Mumbai City, Maharashtra

                    Hi, I did the payment for my TATA AIA life insurance policy. Thought the amount get credited from my credit card. It's was not get paid to TATA AIA. I tried to do other payments using given numbers thru SMS, call and website. It's giving me unscessuflly message thought I have cash in my wallet. It's fraud website. Pls try to recover our amount. Even before this people cheat other peoples. Regards, Vishwas Shirke [protected]
                    Mobikwik customer support has been notified about the posted complaint.
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                      M
                      mehtarr64
                      from Delhi, Delhi
                      Jun 9, 2014
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                      sir, on 26/5/14 recharge of Rs 330 was done on mobile no [protected], message received that Recharge done suceefully, whereas no amount has been added to mobile . amount has been deducted from my credit card . pl help me and reimburse the amount. PLEASE CONTACT ME ON NO[protected]
                      Mobikwik customer support has been notified about the posted complaint.
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                        S
                        SRIRAMAN RENGACHARI
                        from Gurgaon, Haryana
                        Jun 8, 2014
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                        I tried to recharge my mobile on 3rd june 2014. Transaction reference number is ccabf2wqj850igv0848960. Transfer to [protected] avenues india private. Transfer amount is rs.120. Registered email address is [protected]@yahoo.Co.In phone number tried to recharge is [protected]. Amount debited but not credited in my wallet. Request has been submitted already five times in the customer support form but no response i have got so far. Kindly do the needful as early as possible. Thanking you.
                        Mobikwik customer support has been notified about the posted complaint.
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                          J
                          Jatin Bhutani
                          from Delhi, Delhi
                          Jun 7, 2014
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                          Address: New Delhi, Delhi

                          I tried to pay my ndpl(tpddl) bill amounting to Rs. 3540 through mobikwik. after the payment gateway, they showed that the payment was unsuccessful but the amount was debited from my account and the amount has not being refunded back to my account or to the wallett. Transaction Id - [protected] Contact No. - [protected] Email Id - [protected]@gmail.com CA no. of the electricity meter for which the bill was to be paid - [protected] please help me and let me know about it
                          Mobikwik customer support has been notified about the posted complaint.
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                            S
                            Subhash Chandra Paliwal
                            from Noida, Uttar Pradesh
                            Jun 7, 2014
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                            Address: New Delhi, Delhi

                            Please help me and mange to revert amount Rs. 21190.38 back from my Axis Bank Credit Card No.[protected] as early as possible.

                            subhash paliwal <[protected]@gmail.com>
                            5:17 PM (0 minutes ago)


                            to creditcards, customer.servi.


                            Dear Mr.Hitesh Thakkar
                            Customer Service - Cards
                            Axis Bank
                            I surprised to see your mail contents.My Dear suppose any dacoity is happened in your bank then what will you do first you take help from Police and manage to arrest dacoits for refund bank money then you allow punishment.
                            Similarly in my case defrauders/cheaters/dacoits have to illegal transactions on my card on 7/5/2014.when I was surprised to see the message on my phone no.[protected] that under noted frauders have taken money out from My Choice Master Card No.[protected] without my consent at 10.30 to 10.35 A.M..
                            1-On 7/5/2014 10.30A.M. FREECHARGE PU.Gurgoan has taken out Rs.5000/- illegally from my credit card no.[protected].
                            2-On 7/5/2014 at 10.39A.M. Super_EBS Mumbai(BLU_TECHNOLOGIES_P.) has taken out Rs.8000/- illegally from my credit card no.[protected].
                            3-On 7/5/2014 at 10.34A.Super_ Pay TM has taken out Rs.4000/- illegally from my credit card no.[protected].
                            4-On 7/5/2014 at 10.35A.M.WWW MOBIKWIKCOM has taken out Rs.2000/- illegally from my credit card no.[protected]..
                            5-4-On 7/5/2014 at 10.35A.M.WWW MOBIKWIKCOM has taken out Rs.2000/- illegally from my credit card no.[protected]..
                            Thus amount Rs.21190.38/- were taken out by above frauders from my My Choice Master Card No.[protected] almost 1.30 hour before and now balance in My Choice Master Card No.[protected] is Rs, 19995.19(avbl cr lmt).
                            Sir, now help me to manage to arrest above defrauders/cheaters/dacoits as they will come to you for payment claims.I have submitted theCar dholder Dispute Forms of all transactions separately well in time on 8/5/2014.
                            Now please manage to arrest above defrauders/cheaters/dacoits at the earliest.I also attached police reporting of Rs.21227.34 vide no.56B time 3.20 P.M. dated 7/5/2014 IO Sub.Inspector Sunder Singh Dabri Police Station for above fraud transactions defrauders/cheaters/dacoits .

                            Please help me and mange to revert amount Rs. 21190.38 back from my Axis Bank Credit Card No.[protected] bill as early as possible.
                            Thanking,
                            (S.C.Paliwal)
                            M +91-[protected]
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                              R
                              Ranjan kumar Dubey
                              from Mumbai, Maharashtra
                              Jun 7, 2014
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                              Address: Jaunpur, Uttar Pradesh

                              Dear sir i have recharge a Vodafone postpaid mobile with the amount of 1000 date 03/06/2014 and mobile no is [protected] but that no was not recharge, so i request u please do the needful. thanks and regards Ranjan kumar Dubey [protected]
                              Mobikwik customer support has been notified about the posted complaint.
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                                S
                                Sanjeevtomar
                                from Delhi, Delhi
                                Jun 6, 2014
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi

                                I have added Rs. 7296 in mobikwik wallet account with email as ([protected]@gmail.com) on 5th June 2014 for buying some stuff on ebay via Axis bank Net banking. But they put the transaction on hold and request for submitting identity proof. I sent that documents (my driving license copy) with in 10 minutes of the transaction. Now 1 days passed, there is no response from Dumb Mobikwik team, Even i have raised 2 support ticket, sent 3 emails, but they are not responding. Peoples should avoid such a poor service. Consumer complaints please help me, in getting my money back or in the wallet once. In future, i won't use Mobikwik service again. Thanks Sanjeev Tomar [protected] Email- [protected]@gmail.com
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  S
                                  sayaniRoy
                                  from Hyderabad, Telangana
                                  Jun 6, 2014
                                  Resolved
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                                  Resolved

                                  Address: Hyderabad, Andhra Pradesh

                                  I had added Rs. 65 to Mobikwik e-Wallet. Every time I try to make any valid recharge transaction, it says Transaction unsuccessful. I have also raised a ticket (TICKET #780730) but the mobikwik people simply donot respond. Please help me to get my money back safely.
                                  +1 photos
                                  Complaint marked as Resolved 
                                  I had raised two tickets in the Mobikwik stating that I was not allowed to make any transactions even after having enough in the e-Wallet. I had also called up their customer care number but the operator said that Mobikwik customer care was non-functional. Then, I had raised a complaint in the Consumer complaint Forum, stating the problem I faced. Within 24 hours, I got my problem resolved!
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    RAHMAN PSK
                                    from Nadapuram, Kerala
                                    Jun 5, 2014
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                                    Address: Krishnagiri, Tamil Nadu

                                    Today I have done a BSNL mobile 3g connection done from www.mobikwik.com for the amount of Rs.821, but still the balance is not yet credited in my account. The details are: Transaction ID : [protected] Transaction amt : 821 mail id : [protected]@yahoo.com phone no : [protected] With regards Sheik Kaleelur Rahman.P
                                    +1 photos
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                                      S
                                      sailesh jain
                                      from Mumbai, Maharashtra
                                      Jun 5, 2014
                                      Resolved
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                                      Resolved

                                      Mobikwik ebay fraud

                                      Address: Hyderabad, Andhra Pradesh

                                      Mobikwik has recently launched it wallet service through which we pay for our online shopping. Ebay as provided the option to make payment using mobikwik. I tried to purchase a product from ebay by paying through mobikwik but when I reached the mobikwik gateway it asked me to add money to my wallet. After doing so when I tried to make payment it said transaction cannot be completed and my money is now stuck with mobikwik. I have asked mobikwik...
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                                      arivudce
                                      from Delhi, Delhi
                                      Jun 5, 2014
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                                      Address: Chennai, Tamil Nadu

                                      My phone number is [protected]...Before two weeks(may-26), I recharged to Rs.133 in my phone...
                                      but recharge is not successful...
                                      Moreover 143 rupees is debited in my IOB account...
                                      Kindly please refoun that amount
                                      please take the necessary action
                                      Mobikwik customer support has been notified about the posted complaint.
                                      hello sir i want mobikwik customer contcat number
                                      I have used your services for payment of Rs.5800/- to TATASKY.
                                      ID-[protected]
                                      Enclosed the Bank Statement &amp;amp; PAN copy.

                                      Kindly ensure the amount is returned on receipt of this intimation.

                                      No more reminders will be sent &amp;amp; the matter will be referred to consumer court for further proceedings &amp;amp; damages for hardship undergone.

                                      Your immediate reply is solicited.

                                      B.Regds,
                                      R.Rajendran
                                      Tue jun 10 16:36:56 IST 2014 a) Transaction ID . [protected] b) Transaction Amount. RS.20/- c) Registered Email Address. [protected]@gmail.com d) Phone Number. [protected] ( BSNL) An amount of 20/- is debited from my account on 10th JUN but the same amount is not successfully recharged. We sent an e mail to roesolve our problem but neither the amount was refunded to my account.
                                      Dear Sir/Madam 09 June 2014 Recharge Mobile From Mobikwik.You have successfully done a transaction using money in my MobiKwik Wallet. But not reach the balance my mobile but money gets less in my wallet. Transaction Type Debit from Wallet Service Description Prepaid Mobile Recharge Cell Number [protected](BSNL) Transaction ID [protected] Transaction Date [protected]:00:55.0 IST 2014 Transaction Amount 50.0..my registered mail ID is [protected]@gmail.com and mty primary mobile number is [protected]...please do some resolution for this..Thank you

                                      Rs.72 Deduct Without Any Transaction

                                      I was traing to recharge on mobile, Amount Deduct But Recharge Not Done And Transaction History also not showing the detail of deduction. Please refund the amount.

                                      not wallet add

                                      tranjuction id IG00JRWHR1 RS 500 TIME 02;28;36 DATE -31/12/2014 MONY ADD NI HUA

                                      not yet received the money in the wallet

                                      As i had recharged with rs.55 in bsnl on 1st oct money had taken from my account but money doesn't credit in my wallet
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