Mobikwik Complaints & Reviews

Address: Gautam Buddh Nagar, Uttar Pradesh

Dear Sir, Today i have recharged my mobile no [protected] from Rs 250 through my account user-id shubham.[protected]@gmail.com but the recharge has not been credited in my mobile account. The transaction was successfull and balance has been deducted from my mobikwik account, i have raised a ticket in mobikwik website but i haven't got any response yet. Ticket no is #893040. Below are the transaction details for further reference: Transaction Type: Debit from Wallet Service Description: Prepaid Mobile Recharge Cell Number: [protected] Transaction: ID[protected] Transaction Date: Fri Jul 04 09:40:59 IST 2014 Transaction Amount: 250.0 Kindly assist me to resolve this issue. Thanks and Regards Shubham Rathore [protected]

Aug 14, 2020

Complaint marked as Resolved

Mobikwik customer support has been notified about the posted complaint.

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S

shubhamrathore87

Jul 4, 2014

Dear Sir,

As talked with the customer care executive, they cannot refund the amount in my debit card account. They asked for the credit card, which i donot have. At the end they refused to refund the amount in my account. Kindly help.

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A

Anuj Parmanandka

from Delhi, Delhi

Nov 20, 2014

I have made 3 transactions for a total recharge of rs.170 to mobile no. [protected] but they did not credit the balance.Hope to hear soon.

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S

sri2601

from Bengaluru, Karnataka

Feb 18, 2015

Transaction Type: Credit to wallet
Transaction ID : [protected]
Transaction Date: Tue Feb 17 12:51:58 IST 2015
Transaction Amount :70
Wallet Balance: 70
Wallet type : Semi Closed

Please refund my amount as soon as possible other wise I will take legal action.

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S

sri2601

from Bengaluru, Karnataka

Feb 18, 2015

Transaction Type: Credit to wallet
Transaction ID : [protected]
Transaction Date: Tue Feb 17 12:51:58 IST 2015
Transaction Amount :70
Wallet Balance: 70
Wallet type : Semi Closed
Mobile No.[protected]
Please refund my amount as soon as possible other wise I will take legal action.

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B

bala Ice

from Karaikkudi, Tamil Nadu

May 23, 2016

dth recharge not successful but the amount deducted

dear sir, today i had a transaction for my DTH recharge the amount is 185. the transaction was not success and the amount is debited from my account. so please refund the amount to my account immediatly

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V

vaichi

from Ambur, Tamil Nadu

Jun 10, 2016

money has but recharge not came

Dear customer care I have given complaint past 2 days but my money not refund.cell numbe [protected]. Transaction. Id[protected].

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O

omrjayasankar

from Chennai, Tamil Nadu

Jun 13, 2016

Rs.575/- made on 08/03/2014 refund not received regarding-Mts recharges

Refund ref no.[protected] declined number payment alert type not received till regarding please refund for Rs.575/- mts recharges declined amount

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I

i'Gotta Luhf MyShawty

from Kashipur, Uttarakhand

Jun 13, 2016

wallet balance not refunded and recharge issue

Sir i have recharged a no. Three times with 355, 100 and 50 but rechrge is not succesful . 355 and 50 got refunded but 100 rupees is still not refunded Please refund my money and solve the issue.. My email id is ahmad.[protected]@gmail.com

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S

shindeanmol3

from Pune, Maharashtra

Jun 14, 2016

Not Returning Money

Hi, I have paid 390 Rs on Mobikwik.com for electricity bill. which failed due to some reason so i want my money back. but after one week they not responding to my query also. so please do needful and give me money back.

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S

satisha32

from Kallakkurichchi, Tamil Nadu

Jun 16, 2016

reactivation of my wallet and rs 329 also add to my account

Hello my wallet was locked please reactivate and also add my previous 329 ruppees which I am having in my account .kindly please do needful for me, and also resolve the issue as early as possible.

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Address: Mumbai City, Maharashtra

I had recharged two of my mobiles through your which went unsuccessful and I got a message saying ill get my refund back but til now I ha vent got. I had rechared it on 2nd July and til now I haven't got back.. Its my earnest request to you to revert back to me. My mail id is manisha.[protected]@hotmail.com

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Address: Gurgaon, Haryana

sir /mam;
I am sanjay singh, today I m reachard my tata sky account by the amount of Rs 116. wallet balance is deducted but my tata sky account is not credit .so please help me.
Transaction Type Debit from Wallet
Service Description DTH Recharge
Subscriber ID [protected]
Transaction ID [protected]
Transaction Date Thu Jul 03 08:10:36 IST 2014
Transaction Amount 116.00

thanks
sanjay singh
[protected]
[protected]@gmail.com

Aug 14, 2020

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Mobikwik customer support has been notified about the posted complaint.

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Address: Coimbatore, Tamil Nadu

I recharged through icici bank net banking on 24.06.14 to sun direct dth for Rs.185, but the same amount not reached to the sun direct, so please refund the same in my account. This complaint already told you by phone. Raju M Mob.No.[protected] Email id:[protected]@yahoo.co.in

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 3, 2014

Dear Mr.Maran,

We regret the inconvenience caused. We have noted your contact details, our representative will contact you and assist.

Regards,
ICICI Bank Customer Service Team

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Address: Mumbai City, Maharashtra

My money is stuck in their so called wallet. I tried their online support they are saying they had a server problem. When I asked for refund they are asking to wait for sometime and try again recharge. I think they are cheating with me. My wallet balance is Rs 282.

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R

raaajjj Ghosh

from Bahula, West Bengal

Oct 6, 2014

I made payment rs115 at my vodaphn no [protected].. money debited frm my account no [protected].but the recharge was unsuccesfull..wht is this???? plzzz refund my money immediately...this is my last rqust

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Address: Ludhiana, Punjab

I recharged my reliance netconnect (+91 [protected] )for 1.5 g.B. Data with rs.350 on dated 26/06/2014 arround 3.00pm to 4.00pm, though money has transefered but no data recharged yet . My mail id is [protected]@yahoo.Co.In my communication mobile number is [protected]

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Address: Aurangabad, Maharashtra

Dear Sir, I am a yesterday add wallet balance recharge but no wallet balance and debited my account money. Mobikwik company track ticket. I do not ticket please my balance added to wallet. 1) Transaction Date: 30/06/2014 Time 2:45 2) Amount: 500 ( Five hundred) 3) Journal No.:[protected] 4) Reference No. :[protected] 5) Status : SUCCESS

Aug 14, 2020

Complaint marked as Resolved

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S

shaitanaram

from Delhi, Delhi

Jul 2, 2014

Your SB A/c **********02031 is debited for Rs. 3000 on[protected] by Debit Card Swipe. I didn't get money in my mobikwik account i want reply from u as soon as earlier. Thanks.

My Payment Pending No Track Ticket wallet Balance. - Comment #2021356 - Image #0

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V

venkata rao kancharla

from Hyderabad, Telangana

Aug 31, 2014

I recharged my wallet with 250 today. but my wallet was does not updated so please update my wallet with 250 as early as possible.

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V

vinaya jadhav

from Mumbai, Maharashtra

Sep 20, 2014

Dear Sir,
I am a yesterday add wallet balance recharge but no wallet balance and
debited my account money. Mobikwik company track ticket. I have ticket no 1241299 it have already resolved but still my wallet amount is not added in wallet
1) Transaction Date: 19/09/2014 Time 2:18 trasacted to Avenues India pvt ltd mumbai
2) Amount: 200 ( two hundred)
3) Status : SUCCESS
please solve thios as soon as posible and add that money in wallet

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A

Arunadevi M

from Delhi, Delhi

Sep 26, 2014

Dear Sir,

I have recharged for the amount of rupees 180 to this number ([protected]). I got a transaction is pending and the recharge amount will be refunded shortly message but its not get refunded. I checked mi my wallet but there is no amount. Kindly do the needful. Recharged as a guest. Tran Number :[protected]. transaction date sep 23rd

Regards,
Aruna M

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A

aasa

Jul 8, 2015

Dear sir

Subjects bill payment not alaud complete cash pandings latter s
I have bill payment mobiles amount rupees 204 to this the number ([protected]) I got a transaction is the pandings and date 29 /06/ 2015 is the bill payment not alaud hua h and by cash refund shortly message but its not get refunded . I checked my wallet but there is no amount .
Kindly do the need full by bill payment not payment by return wallet my account credit .
comen soon reply by the massage by cash back
TRAN ID BILL[protected]
DATE 29 JUN 2015
MOBILE [protected]

TIME 9:47:06 PM

Regards,
mukes kumar

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Z

Zoya 89

from Mumbai, Maharashtra

Aug 16, 2015

Hi, I have recharged my DTH service from mobikwik of rs.310 on 15th Aug at 12.30am and I got a message from mobikwik stating your request is pending and we are trying to fix the issue . I called their customer service and they raised a ticket :3335473 on 15th Aug at 1.30pm and they asked me to wait for an hour and the money will be refunded, which dint happen, then I called them again they asked me to wait for an hour for the 2nd time but I dint get the money back. I called them on 16th Aug 3rd time and this time they asked me to wait for 24 hours . I want you to look into this matter and help me getting my amount refunded into my wallet or my bank account plz

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P

Punjab Jatt

from Mumbai, Maharashtra

Jan 30, 2016

Dear Sir,

I add money 1000 rs in wallet.Money has been detected in my bank account but my wallet show Rs 0.Please update my wallet balance on my mobile no [protected].

Thanks
rg

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K

Kush504

from Mumbai, Maharashtra

Feb 10, 2016

Please refund my money in my account asaap the amount is 916 due to transaction failed detail was not showing on my transactions history

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A

Abdul Qhayyum

from Bengaluru, Karnataka

Apr 21, 2016

My father transfer 50000 to my mobikwik wallet account then mobikwik team disable my wallet. When i ask to enable my wallet and refund money to my father account mobikwik team not resolving my problem. Kindly help me to get back huge money from mobikwik.

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M

mohibdanu2011

from Jabalpur, Madhya Pradesh

May 26, 2016

Unwanted deduction of amount through ATM card from my Account No 11980100003292

my name is shakil ahemad 15000 deducted through mobikwik.complz look into the matter urgently or i will take liable action about it deduction ammunt 15000/-

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G

ghgjhfgkujhuit

from Guntur, Andhra Pradesh

Jun 8, 2016

recharge unsuccessful

i have done my recharge of 222 for vodafone to the number [protected].. but it is not successful...plzz immediately refill the money to my account...plzzzzz...

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G

Gopal Visvas

from Kandhla, Uttar Pradesh

Dec 18, 2016

Me gopalvisvas 3000 hajar rupees tanaspar jia tha [protected] ac me
Galtise .yahoo [protected]@gmail.com me chala gey tikit no 5422d5f630391wwalet debitp2p . Please ritarn 3000 rupees my ac mo no [protected]/[protected] thanks

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D

Divish29

from Mumbai, Maharashtra

Mar 6, 2017

I have transferred money from wallet to bank on 03 march 2017, but transaction did not complete and money has been dedcuted from wallet and its not reflecting in bank account or in wallet, I have raised a ticket on the same day and have been responding to the same ticket, but there is no response for this till today, tha ticket status is still in progress, when will you reply or when will you update the wallet? And if i try to call on the phone numbers provided one number says incoming facility is not there for this number and other says vodafone number you called is switched off. There is no proper customer care for this mobiwiki.

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M

Mohamed noufal

from Bengaluru, Karnataka

Apr 1, 2017

Money has not been added to my mobikwik wallet on 31/3/2017. But my bank account has a debit of 1700 rupees. I need my money back. While going to help, they told to file a ticket. But the ticket is still in progress. My email id for mobikwik account is noufal.[protected]@gmail.com. please consider and i need my money very urgently for booking railway tickets.

My Payment Pending No Track Ticket wallet Balance. - Comment #2692675 - Image #0

My Payment Pending No Track Ticket wallet Balance. - Comment #2692675 - Image #1

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B

Brajeshraj779 @gmail.com

from Nagram, Uttar Pradesh

May 26, 2017

Sir mera mobikwik number [protected] HAI sir 505 rupay eBay ke dwra wallet me bheja gaya HAI lakin paisa so nahi kar raha HAI jiska ref.no IMBK[protected] hai sir please help me .

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eBay.in Customer Care's response, Jun 1, 2017

Dear Brajeshraj779,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

U

Uday779933

from Solapur, Maharashtra

Mar 11, 2018

I have already sent all documents to you as you require for active my account but till date my account is not activated I don't know what your team problem because I have sent transaction details with attested and Aadhar copy which is also attested if any further details you need I can but you have to provide the right solution. I can not provide you transaction confirmation email because on that time email id is not registered with bank that why I am unavailable to provide you give me solution because in my wallet approx 12k in my wallet so please do the needful.

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Uday779933

from Solapur, Maharashtra

Mar 11, 2018

I have already sent all documents to you as you require for active my account but till date my account is not activated I don't know what your team problem because I have sent transaction details with attested and Aadhar copy which is also attested if any further details you need I can but you have to provide the right solution. I can not provide you transaction confirmation email because on that time email id is not registered with bank that why I am unavailable to provide you give me solution because in my wallet approx 12k in my wallet so please do the needful.

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N

Nivedita Patro

from Bargarh, Odisha

Mar 16, 2018

Recharged Airtel DTH of INR 199 (One Hundred Ninety Nine Rupees Only) on Feb 13, 2018. Amount got deducted but recharge not done nor has amount been refunded. Reference ID is LF[protected]. Debit card of HDFC Bank Limited had been used for the transaction on Feb 13, 2018 around 11:30 a.m.

My HDFC account number is [protected]. Kindly refund the amount immediately as it has been more than a month since the transaction. IFSC code is HDFC0000706. Account holder name Nivedita Panigrahi.

Thanks and regards.

Nivedita Panigrahi

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M

md fil

from Bengaluru, Karnataka

Apr 9, 2018

Dr sar today richarg my electricity bills bat didate my account rupee not richarg my bill Dr sar pleez my rupee baak

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Pandiaraj Nachiappan

from Coimbatore, Tamil Nadu

May 14, 2018

I added rupees 600+600 totally rupees 1200/- on 3 days before but the amount debited from my bank account but not updated in the wallet.so kindly send my money my bank immediately. Thanks

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S

shashidhargiri

from Bengaluru, Karnataka

Oct 11, 2018

Mobikwik does not have a dedicated Customer support, and so the customers can't track/followup any of their loses or bad transactions. Its an irresponsible app where the users have no clue where and how the loses can be claimed.

I have made a transaction a long time back and waiting for a refund, raising a query several times in the app Help section, but as many as you raise they set status to RESOLVED, without intimation nor any resolution. Now it is more than 20 days and no clue whats the status. Lost my 2K. They are clearly a money minded fraud company.

*Please do any Transaction for large amount, if so, then you are in risk !!!

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Address: Faridabad, Haryana

Dear Sir / Madam,

I am Ganpat Sah live in faridabad. I use mobikwik for idea mobile bill pay on dt.28.5.2014 time 18:12:40. Inr.1200/= debit from axis bank credit card but bill of mobile not paid from your sight. My amount debit against reference no.[protected].Transaction ID no. [protected],

I am very suffering few days from this problem.So please refund my amount 1200/= in my account of credit card axis bank. My mobile no. is [protected].

Regards,
Ganpat Sah.
Faridabad.
email : [protected]@gmail.com

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Address: Vadodara, Gujarat

Dear Sir, It is in the regard of my mobikwik account which i recharged on dated 1/7/2014 through HDFC netbanking of Rs 500. I got the money debited from my account but didnt recieved wallet balance id for recharge was MOBIKWIK35455. Pls add the money in my wallet balance. Regards, Himanshu pandey Email id- himans.[protected]@gmail.com Mob no.- [protected]

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sir, i have added money in my mobikwik walllet through state bank of india internet banking with reference number IGW1775860.An amount of 300 has been debited from my bank account but it is not credited in my mobikwik wallet.sir pls do needful.

Aug 14, 2020

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ankit kumar parashar

from bangalore, Karnataka

Jul 31, 2014

i did a recharge on[protected] to mobile no [protected].an amount of 45 has been debited from my mobikwik wallet .mobikwik message was showing recharge successful but it has not been credited in my mobile balance.plz do needful.

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Address: Kohima, Nagaland

I had recharge my Tata Sky DTH TV ID-[protected] for Rs.320/- through Mobikwik Transaction Reference No.[protected] on 22/06/2014. The amount was deducted from my SBI Account and credit in Mobikwik Wallet, but till date it was not transfered to Tata Sky and my TV connection was disconnected. I therefore, request you kindly to look into and do the needful at the earliest.

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Address: New Delhi, Delhi

Dear sir/ mam,
I have been recharge my moBikwik account through my credit card worth rs.1500/ which has been credited to my mobikwik account also and refencer no. is[protected] .And when i was trying to paid my post bill of my mobile no.[protected] iworth rs.1200, its shows successfull and refereference no isis.[protected] bubut amount has not been credit to my account

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Address: New Delhi, Delhi

Dear sir/ mam This is with reference to ticket no 860406, 848053, 854116, 846610 I had done a recharge of Rs 180 on my [protected] on 22nd june but the recharge was unsuccessful although the amount was deducted from my bank a/c. I had lodged a complain regarding to mobikwik customer care regarding this but i didnt recieve a reply or a sollution from mobikwik and the problom remains unresolved till now on 26th june Kindly look into the matter and come up with a possitive result as soon as possible. Thankng you Regards : deepika kumari Mobile no:[protected]! email id : [protected]@gmai.com

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Address: Pune, Maharashtra

i added money twice in mobikwik.but money is not added in wallet but my bank a/c debited that amount. so where is my money now. transaction ref no-IGW0190003 AND IGW0205165. SO PLEASE ADD MONEY IMMEDIATELY OR REFUND IT BACK, BUT DO NOT DELAY.

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shaitanaram

from Delhi, Delhi

Jul 2, 2014

My SB A/c **********02031 is debited for Rs. 3000 on[protected] by Debit Card Swipe. I didn't get money in my mobikwik account i want reply from u as soon as earlier. Thanks.

money is not added in wallet - Comment #2021359 - Image #0

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Address: New Delhi, Delhi

I have add balance to my wallet, but the payment is stopped due to some security reason(said by mobikwik). 5 times i have send send copy of my voter id card to mobikwik. But they did not update my wallet balance. So, i reqest u to plz corprate and update my wallet balance I also attach payment details mobikwik id-jitin.[protected]@gmail.com contact-[protected] please contact me as soon as possible.

+1 photos

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Address: New Delhi, Delhi

I initiated a bill payment on 23 June of Ndpl. I visited this website and tried to paid bill. They put my transaction on hold 2 days and did not pay my bill. Bill amount is Rs6980. They asked for the driving license proof to complete the transaction. I sent it 4 times, no body replied. I sent my email for any response, no body replied. Now I have plenty on bill. I don't have money to pay it. They are not replying. I don't know where is my money. What should I do now. Ndpl people can stop power supply at my home. Can someone help me please?

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Address: New Delhi, Delhi

Rs 6640 deducted from my account but payment was unsuccessful after that used wallet balance for other payments. balance deducted from wallet and shows payment successfull but actually payments are not done. kindly resolve my problem its a very big amount

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Address: Mumbai City, Maharashtra

I have done my vodafone recharge of rs.125/- from indusind bank through net banking on 23/6/2014 the amount has been debited from my bank account but it has not been credited to vodafone company kindly look in to the matter as soon as possible, below are the details which i have received through message from the mobikwik site.You have successfully added money to your MobiKwik Wallet. Please note the detailsTransaction Type Credit to WalletTransaction ID [protected]Transaction Date Mon Jun 23 09:32:06 IST 2014Transaction Amount 125.0Wallet Balance 125Wallet Type Semi Closedplease refund the amount in my indusind bank or recharge on my vodafone number.([protected])

Aug 14, 2020

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Address: New Delhi, Delhi

Dear Sir, Thsi is with reference regarding the payment not credited to BSES agst CA no.[protected] . The payment has been paid though AXIS CREDIT card on dated 19/06/14 of Rs. 580/- already debited by axis credit card but still not yet credited to bses . The following details are shown as given below :- Dear [protected]@yahoo.com, You have successfully added money to your MobiKwik Wallet Please note the details Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Thu Jun 19 11:07:45 IST 2014 Transaction Amount 580.0 Wallet Balance 580 Wallet Type Closed Please Read: This transaction will appear in your bank/card statement as ONE MOBIKWIK. If you have any questions about the payment please file a ticket in the help section. Help Thanks, MobiKwiK

Aug 14, 2020

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Address: New Delhi, Delhi

what the hell is going on if you guys are not be able to provide a service y you are giving all these option i have add a balance in wallet of rs 4400 today to make my electricity bill payment but i am not be able to pay giving me a eror that i am providing a incorrect ca no i don't know anything i want my balance refund in my card today only

Mobikwik Complaints & Reviews

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Mobikwik reviews & complaints page 346

Recharge not credited

dth recharge not successful but the amount deducted

money has but recharge not came

Rs.575/- made on 08/03/2014 refund not received regarding-Mts recharges

wallet balance not refunded and recharge issue

Not Returning Money

reactivation of my wallet and rs 329 also add to my account

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not got refund yet

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my tata sky account is not credited

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Recharge amount not transfer

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unsuccesfull recharge

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data recharge of reliance netconnect

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My Payment Pending No Track Ticket wallet Balance.

Unwanted deduction of amount through ATM card from my Account No 11980100003292

recharge unsuccessful

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Amount debit, but mobile bill not paid

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Regarding wallet balance not updated

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amount not credited in mobikwik wallet.

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Non-recharge of Tata Sky TV ID1128737606

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recharge has not been done, but amount has been debited from mobikiwk account.

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wrong deduction

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money is not added in wallet

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not update my bal. trnx-273380463

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refund

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balance deducted from wallet but payment was unsuccesful

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vodafone online net recharge not received yet.

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payment not credited to bses agst CA NO. 151084488

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not be able to use wallet balance

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