Mobikwik Complaints & Reviews

I have add 6470 rupees on mobikwik wallet, but money debited from my HDFC account and mobikiwk wallet showing zero balance. Transaction Id [protected] Email id: [protected]@gmail.com I got a mail from mobikwik like ''We have placed a temporary hold on your transaction of INR 6470.0 towards MobiKwik.Com bearing Transaction Id [protected] for security reasons..'' And they asked scanned copy of my Voter Id so i sent my Voter Id scanned copy. But I didn't get any response from them, please refund my money to my bank account . Please do this needful. Please refund my money in my bank

Hey I want my refund back of 5000 rupees to my account fast . I payed my electricity bill of bses rajdhani yesterday . The amount deducted from my bank and credited to my wallet . I want to pay my electricity bill so I need my refund back which is in my account as soon as possible .i expect this processing should be done fast . I have to pay my electricity bill as the date is going . Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Tue Jul 08 22:49:47 IST 2014 Transaction Amount 5000.0 Wallet Balance 5000 Wallet Type Semi Closed I want my refund of my money immediately .

One Mobikwik Systems Private Limited GURGAON, HARYANA, INDIA ADDRESS #758 1st floor Udyog Vihar Phase V Gurgaon, Haryana 122016. India. Cr. Balance In My New MOBIKWIK WALLET is Rs.3360.00 ( Tranx Ref: No.[protected] on 07.07.2014 at 17.06 for Rs.3360.00 transferred from my IndusInd Bank Credit Card Account to you for the payment to be made to my BSES Yamuna DELHI Account/ CA:[protected] but you failed .) Category : Payment 1. TICKET #906763 Awaiting Your Reply Payment of Rs.3360.00 is not made to my BSES Yamuna DELHI Account/ CA:[protected] on[protected] at 17:18:23.0 . Please make the payment to BSES Yamuna Delhi immediately. 2. TICKET #910175 Awaiting Your Reply Payment of Rs.3360.00 is not made to my BSES Yamuna DELHI Account/ CA:[protected] 14:37:59.0 yet by you. Please make the payment to BSES Yamuna Delhi immediately.OR REFUND THE MONEY IMMEDIATELY. PRAVEEN SAIGAL 295 First Floor, A.G.C.R. Enclave, Near Karkardooma Court, Road No. 72, Delhi-110092 Mob: +91 [protected] Email Id : [protected]@yahoo.com

I tried to recharge datacard in Mobikwik. They created User account and deducted Money from my account and then I tried 1. Online recharge of Data card - Not working 2. Tried to raise helpdesk ticket - 404 webpage not found 3. Tried to sent sms using "Via Phone option" - got reply tht transaction failed. Try after 10 mins 4. Tried calling Mumbai no - no Response 5. Tried calling Delhi no - Continous music after initial auto voice 6. I tried calling mobile no giving in this website - phone was disconnected What are you guys...Real pain in the ...

I have recharged my idea post paid no:[protected] with 1650 rupees, recharge not successful but money debited from my HDFC account and mobikiwk wallet showing zero balance. transaction id:[protected], email id: [protected]@gmail. i got a mail from mobikwik like ''We have placed a temporary hold on your transaction of INR 1650.0 towards MobiKwik.Com bearing Transaction Id [protected] for security reasons.'' And they asked scanned copy of my passport so i sent my passport scanned copy. But I didn't get any response from them, please refund my money to my bank account or mobikwik wallet. Please do this needful.

BSNL Mobile No. [protected]has not yet been credited to its balance, despite successful recharge at http://www.mobokwik.com, for Value of Rs 303/- (Special Offer: Price Validity Description Rs 303 30 days BSNL-Rs 303-Special Recharge Blackberry_303) on 28.06.2014 with its details on SMS as: BSNL a/c credited with Rs 303 as Recharge from 1019436 at 07:33;15 PM on 28/06/2014 ; Ref.No. [protected]. LM-MOBIKW – 06/28 19.23 Mobikwik Payment alert Type: credit AMT. Rs 303.0 ; New Wallet Balance : Rs 303 ; Tranx Ref. – [protected] LM-MOBIKW- 06/28 19:23 Mobikwik Tranx alert Type:: Debit Amnt.: Rs 303; Sevice: OneIndia Mobile Recharge Status : Success, ; New Wallet Balance : Rs 0.0 ; Tranx Ref.[protected].

I deposited Rs.8320/- with Mobikwik on 04.07.14 with a request to pay my Electricity bill. I created a ticket online, however i have not received any response from them.I have requested Mobikwik to refund my Rs.8320/- Their Mob No-[protected] is not available as there is a message that this number is discontinued. Please call me +91-[protected] Thanks

Sir, I paid rs. 24574 for my icici prulife insurance policy premium through mobikwik. My ICICI prudential life insurance policy no : 16714055 Premium amount : 24574 Transaction ID : [protected] Transaction date : 03/07/2014 Transaction Time :03.47 pm. But the due date for the online payment is past because of that operator had refused payment. So you please refund my previous amount (24574 /-) in my mobikwik wallet. Then I add the required amount for the policy. And then I pay second time of my policy premium. So I therefore request you to help me immediately. Thankfully Mr. Abhijit Majumder My mobikwik user ID is : [protected]@gmail.com Comtact no : [protected].

21 June 2014 Recharge Mobile From Mobikwik.You have successfully done a transaction using money in my MobiKwik Wallet. But not reach the balance my mobile but deducted money in my wallet. Transaction Type Debit from Wallet Service Description Prepaid Mobile Recharge Cell Number [protected] Transaction ID [protected] Transaction Date Sat Jun 21 19:20:07 IST 2014 Transaction Amount 100.0 Wallet Balance 0 Wallet Type Closed

Dear, i paid my idea post paid bill [protected] dated 29/06/2014 of rs 1400 through my hdfc credit card num -[protected] ref num :[protected] you have deducted payment from my credit card but have not credited to idea payment auth code is:020412 Please resolve the mattar as soon as possible Regards katar singh

I deposited Rs.5030/- with Mobikwik on 10.6.14 with a request to pay my Electricity bill. On demanding ID proof, I forwarded a copy of my Voter I Card to Mobikwik. Thereafter i was informed that the ticket created has been resolved. However, to my surprise I received notice of disconnection of my Electricity from BSES for non payment of bill for Rs.5030/-. I have requested Mobikwik to refund my Rs.5030/- on 3.7.14 but I am not informed if the needful has been done by Mobikwik or not. However, SMS is being sent to me that the Ticket No-892283 stands resolved. I need to get a clear answer that Rs.5030/- has been refunded to me. No call centre number is available of Mobikwik. Their Mob No-[protected] is not available as there is a message that this number is discontinued.

Dear,

I recharged my VODAPHONE mob. no. [protected] on 04/7/2014. for amount 108. but its not successful and the amount had deducted from my account. Reference no. is[protected] and authorized id is 930095.
Please return to my money in my account.

br,
ajay

Hello Sir/madam Please return to my unused Mobikwik balance, I was add balance for BSES Bill, But Bill is not pay, I request u please my balance return my SBI account. SBI account details is below:- State Bank of India Name - Ved Prakash A/C - [protected] Branch - CGO, Complex IFSC Code - SBIN0007837 MICR Code[protected] Branch Code - 007837 City - Delhi

I have added Rs 200 to Mobikwik wallet on[protected] through SBI. The transaction was processed to Mobikwik payment but my wallet is not credited so far. It showed try again! so please refund the money as soon as possible. SBI Transaction ref no:IGW4571862

Hello, I added 200 rs(100rs each 2 times) to my wallet on[protected], but i received only RS 100 in my wallet.Order ID for the transactions[protected] and[protected]. I am bringing this matter to here as i find mobikwik support system to be useless, for the last three weeks i have been getting the same reply that i will be credited soon, you people are not even bothered to read my response. Copy pasting the ticket below Hello, I added 200 rs(100rs each 2 times) to my wallet, but i could see only rs 100 in my wallet. Order ID for the transactions[protected] and[protected]. Please do check. Thanks. [protected]:36:00.0 Dear User, Namaste! Thank you for bringing this matter o[censored]nsuccessful payment to our attention. I would like to confirm that the payment has already been added to your MobiKwik Wallet. Please note that this was caused due to unexpected connectivity issue between Bank and MobiKwik or some other temporary internet connectivity issue. You will also receive another email with the complete details of this payment update. I take pride in serving our valued customers. With You, Your Happiness Officer Mobikwik.com http://about.me/mobikwikpals: [protected]:34:51.0 Hello, Thanks for the reply but the payment has not been added to my wallet yet, also haven't received any mail. I request you to speed up the process. Thanks. [protected]:19:20.0 Dear User, Namaste! Thank you for bringing this matter o[censored]nsuccessful payment to our attention. I would like to confirm that the payment has already been added to your MobiKwik Wallet. Please note that this was caused due to unexpected connectivity issue between Bank and MobiKwik or some other temporary internet connectivity issue. You will also receive another email with the complete details of this payment update. I take pride in serving our valued customers. With You, Your Happiness Officer Mobikwik.com http://about.me/mobikwikpals: [protected]:07:15.0 Hello, Got the same reply from you last time, i am now confused, please be bit more clear on this. You mean i already received the funds? or that i will be receiving soon the funds? Thanks. [protected]:13:10.0 Dear User, Namaste! Thank you for bringing this matter o[censored]nsuccessful payment to our attention. This was caused because of the unexpected connectivity issue between Bank and MobiKwik. To rectify this, I have checked the status with the Payment Gateway and they have shared a feedback that the order was actually successful. Therefore, I have added the amount to your MobiKwik Wallet so that you can enjoy our services. For now, I am sharing a summary of the payment update. Transaction details: [protected] 100.0 [protected]:27:01.0 You will also receive another email with the complete details of this payment update. I take pride in serving our valued customers. With You, Your Happiness Officer Mobikwik.com http://about.me/mobikwikpals: [protected]:56:57.0 Hello, Didn't received the funds yet, please do speed up the process. Thanks. [protected]:31:14.0 Dear User, Namaste! Thank you for bringing this matter o[censored]nsuccessful payment to our attention. I would like to confirm that the payment has already been added to your MobiKwik Wallet. Please note that this was caused due to unexpected connectivity issue between Bank and MobiKwik or some other temporary internet connectivity issue. You will also receive another email with the complete details of this payment update. I take pride in serving our valued customers. With You, Your Happiness Officer Mobikwik.com http://about.me/mobikwikpals: [protected]:59:14.0 Hello, Please tell me whats going on... i didn't receive the funds yet, why making me beg this much for my 100rs, show some mercy. Sorry, if you find my attitude to be rude. [protected]:57:35.0 Dear User, Namaste! Thank you for bringing this matter o[censored]nsuccessful payment to our attention. I would like to confirm that the payment has already been added to your MobiKwik Wallet. Please note that this was caused due to unexpected connectivity issue between Bank and MobiKwik or some other temporary internet connectivity issue. You will also receive another email with the complete details of this payment update. I take pride in serving our valued customers. With You, Your Happiness Officer Mobikwik.com http://about.me/mobikwikpals: [protected]:42:34.0

Dear Sir, Today i have recharged my mobile no [protected] from Rs 250 through my account user-id shubham.[protected]@gmail.com but the recharge has not been credited in my mobile account. The transaction was successfull and balance has been deducted from my mobikwik account, i have raised a ticket in mobikwik website but i haven't got any response yet. Ticket no is #893040. Below are the transaction details for further reference: Transaction Type: Debit from Wallet Service Description: Prepaid Mobile Recharge Cell Number: [protected] Transaction: ID[protected] Transaction Date: Fri Jul 04 09:40:59 IST 2014 Transaction Amount: 250.0 Kindly assist me to resolve this issue. Thanks and Regards Shubham Rathore [protected]

I had recharged two of my mobiles through your which went unsuccessful and I got a message saying ill get my refund back but til now I ha vent got. I had rechared it on 2nd July and til now I haven't got back.. Its my earnest request to you to revert back to me. My mail id is manisha.[protected]@hotmail.com

sir /mam;
I am sanjay singh, today I m reachard my tata sky account by the amount of Rs 116. wallet balance is deducted but my tata sky account is not credit .so please help me.
Transaction Type Debit from Wallet
Service Description DTH Recharge
Subscriber ID [protected]
Transaction ID [protected]
Transaction Date Thu Jul 03 08:10:36 IST 2014
Transaction Amount 116.00

thanks
sanjay singh
[protected]
[protected]@gmail.com

I recharged through icici bank net banking on 24.06.14 to sun direct dth for Rs.185, but the same amount not reached to the sun direct, so please refund the same in my account. This complaint already told you by phone. Raju M Mob.No.[protected] Email id:[protected]@yahoo.co.in

My money is stuck in their so called wallet. I tried their online support they are saying they had a server problem. When I asked for refund they are asking to wait for sometime and try again recharge. I think they are cheating with me. My wallet balance is Rs 282.