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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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G
Ganesh Bramhanat
from Bengaluru, Karnataka
Jul 1, 2014
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Address: Aurangabad, Maharashtra

Dear Sir, I am a yesterday add wallet balance recharge but no wallet balance and debited my account money. Mobikwik company track ticket. I do not ticket please my balance added to wallet. 1) Transaction Date: 30/06/2014 Time 2:45 2) Amount: 500 ( Five hundred) 3) Journal No.:[protected] 4) Reference No. :[protected] 5) Status : SUCCESS
Aug 14, 2020
Complaint marked as Resolved 
Mobikwik customer support has been notified about the posted complaint.
Your SB A/c **********02031 is debited for Rs. 3000 on[protected] by Debit Card Swipe. I didn't get money in my mobikwik account i want reply from u as soon as earlier. Thanks.
I recharged my wallet with 250 today. but my wallet was does not updated so please update my wallet with 250 as early as possible.
Dear Sir,
I am a yesterday add wallet balance recharge but no wallet balance and
debited my account money. Mobikwik company track ticket. I have ticket no 1241299 it have already resolved but still my wallet amount is not added in wallet
1) Transaction Date: 19/09/2014 Time 2:18 trasacted to Avenues India pvt ltd mumbai
2) Amount: 200 ( two hundred)
3) Status : SUCCESS
please solve thios as soon as posible and add that money in wallet
Dear Sir,


I have recharged for the amount of rupees 180 to this number ([protected]). I got a transaction is pending and the recharge amount will be refunded shortly message but its not get refunded. I checked mi my wallet but there is no amount. Kindly do the needful. Recharged as a guest. Tran Number :[protected]. transaction date sep 23rd

Regards,
Aruna M
Dear sir

Subjects bill payment not alaud complete cash pandings latter s
I have bill payment mobiles amount rupees 204 to this the number ([protected]) I got a transaction is the pandings and date 29 /06/ 2015 is the bill payment not alaud hua h and by cash refund shortly message but its not get refunded . I checked my wallet but there is no amount .
Kindly do the need full by bill payment not payment by return wallet my account credit .
comen soon reply by the massage by cash back
TRAN ID BILL[protected]
DATE 29 JUN 2015
MOBILE [protected]

TIME 9:47:06 PM


Regards,
mukes kumar
Hi, I have recharged my DTH service from mobikwik of rs.310 on 15th Aug at 12.30am and I got a message from mobikwik stating your request is pending and we are trying to fix the issue . I called their customer service and they raised a ticket :3335473 on 15th Aug at 1.30pm and they asked me to wait for an hour and the money will be refunded, which dint happen, then I called them again they asked me to wait for an hour for the 2nd time but I dint get the money back. I called them on 16th Aug 3rd time and this time they asked me to wait for 24 hours . I want you to look into this matter and help me getting my amount refunded into my wallet or my bank account plz
Dear Sir,

I add money 1000 rs in wallet.Money has been detected in my bank account but my wallet show Rs 0.Please update my wallet balance on my mobile no [protected].


Thanks
rg
Please refund my money in my account asaap the amount is 916 due to transaction failed detail was not showing on my transactions history
My father transfer 50000 to my mobikwik wallet account then mobikwik team disable my wallet. When i ask to enable my wallet and refund money to my father account mobikwik team not resolving my problem. Kindly help me to get back huge money from mobikwik.

Unwanted deduction of amount through ATM card from my Account No 11980100003292

my name is shakil ahemad 15000 deducted through mobikwik.complz look into the matter urgently or i will take liable action about it deduction ammunt 15000/-

recharge unsuccessful

i have done my recharge of 222 for vodafone to the number [protected].. but it is not successful...plzz immediately refill the money to my account...plzzzzz...
Me gopalvisvas 3000 hajar rupees tanaspar jia tha [protected] ac me
Galtise .yahoo [protected]@gmail.com me chala gey tikit no 5422d5f630391wwalet debitp2p . Please ritarn 3000 rupees my ac mo no [protected]/[protected] thanks
I have transferred money from wallet to bank on 03 march 2017, but transaction did not complete and money has been dedcuted from wallet and its not reflecting in bank account or in wallet, I have raised a ticket on the same day and have been responding to the same ticket, but there is no response for this till today, tha ticket status is still in progress, when will you reply or when will you update the wallet? And if i try to call on the phone numbers provided one number says incoming facility is not there for this number and other says vodafone number you called is switched off. There is no proper customer care for this mobiwiki.
Money has not been added to my mobikwik wallet on 31/3/2017. But my bank account has a debit of 1700 rupees. I need my money back. While going to help, they told to file a ticket. But the ticket is still in progress. My email id for mobikwik account is noufal.[protected]@gmail.com. please consider and i need my money very urgently for booking railway tickets.
Sir mera mobikwik number [protected] HAI sir 505 rupay eBay ke dwra wallet me bheja gaya HAI lakin paisa so nahi kar raha HAI jiska ref.no IMBK[protected] hai sir please help me .
eBay.in Customer Care's response, Jun 1, 2017
Dear Brajeshraj779,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
I have already sent all documents to you as you require for active my account but till date my account is not activated I don't know what your team problem because I have sent transaction details with attested and Aadhar copy which is also attested if any further details you need I can but you have to provide the right solution. I can not provide you transaction confirmation email because on that time email id is not registered with bank that why I am unavailable to provide you give me solution because in my wallet approx 12k in my wallet so please do the needful.
I have already sent all documents to you as you require for active my account but till date my account is not activated I don't know what your team problem because I have sent transaction details with attested and Aadhar copy which is also attested if any further details you need I can but you have to provide the right solution. I can not provide you transaction confirmation email because on that time email id is not registered with bank that why I am unavailable to provide you give me solution because in my wallet approx 12k in my wallet so please do the needful.
Recharged Airtel DTH of INR 199 (One Hundred Ninety Nine Rupees Only) on Feb 13, 2018. Amount got deducted but recharge not done nor has amount been refunded. Reference ID is LF[protected]. Debit card of HDFC Bank Limited had been used for the transaction on Feb 13, 2018 around 11:30 a.m.

My HDFC account number is [protected]. Kindly refund the amount immediately as it has been more than a month since the transaction. IFSC code is HDFC0000706. Account holder name Nivedita Panigrahi.

Thanks and regards.

Nivedita Panigrahi
Dr sar today richarg my electricity bills bat didate my account rupee not richarg my bill Dr sar pleez my rupee baak
I added rupees 600+600 totally rupees 1200/- on 3 days before but the amount debited from my bank account but not updated in the wallet.so kindly send my money my bank immediately. Thanks
Mobikwik does not have a dedicated Customer support, and so the customers can't track/followup any of their loses or bad transactions. Its an irresponsible app where the users have no clue where and how the loses can be claimed.

I have made a transaction a long time back and waiting for a refund, raising a query several times in the app Help section, but as many as you raise they set status to RESOLVED, without intimation nor any resolution. Now it is more than 20 days and no clue whats the status. Lost my 2K. They are clearly a money minded fraud company.

*Please do any Transaction for large amount, if so, then you are in risk !!!
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    G
    ganpat sah
    from Gurgaon, Haryana
    Jul 1, 2014
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    Address: Faridabad, Haryana

    Dear Sir / Madam,

    I am Ganpat Sah live in faridabad. I use mobikwik for idea mobile bill pay on dt.28.5.2014 time 18:12:40. Inr.1200/= debit from axis bank credit card but bill of mobile not paid from your sight. My amount debit against reference no.[protected].Transaction ID no. [protected],

    I am very suffering few days from this problem.So please refund my amount 1200/= in my account of credit card axis bank. My mobile no. is [protected].

    Regards,
    Ganpat Sah.
    Faridabad.
    email : [protected]@gmail.com
    Mobikwik customer support has been notified about the posted complaint.
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      H
      himans.2010
      Jul 1, 2014
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      Address: Vadodara, Gujarat

      Dear Sir, It is in the regard of my mobikwik account which i recharged on dated 1/7/2014 through HDFC netbanking of Rs 500. I got the money debited from my account but didnt recieved wallet balance id for recharge was MOBIKWIK35455. Pls add the money in my wallet balance. Regards, Himanshu pandey Email id- himans.[protected]@gmail.com Mob no.- [protected]
      Mobikwik customer support has been notified about the posted complaint.
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        A
        ankit kumar parashar
        from bangalore, Karnataka
        Jun 29, 2014
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        sir, i have added money in my mobikwik walllet through state bank of india internet banking with reference number IGW1775860.An amount of 300 has been debited from my bank account but it is not credited in my mobikwik wallet.sir pls do needful.
        Aug 14, 2020
        Complaint marked as Resolved 
        Mobikwik customer support has been notified about the posted complaint.
        i did a recharge on[protected] to mobile no [protected].an amount of 45 has been debited from my mobikwik wallet .mobikwik message was showing recharge successful but it has not been credited in my mobile balance.plz do needful.
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          K
          keduokholie
          from Kolkata, West Bengal
          Jun 28, 2014
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          Address: Kohima, Nagaland

          I had recharge my Tata Sky DTH TV ID-[protected] for Rs.320/- through Mobikwik Transaction Reference No.[protected] on 22/06/2014. The amount was deducted from my SBI Account and credit in Mobikwik Wallet, but till date it was not transfered to Tata Sky and my TV connection was disconnected. I therefore, request you kindly to look into and do the needful at the earliest.
          Mobikwik customer support has been notified about the posted complaint.
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            D
            drishyamuni
            from Delhi, Delhi
            Jun 27, 2014
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            Address: New Delhi, Delhi

            Dear sir/ mam,
            I have been recharge my moBikwik account through my credit card worth rs.1500/ which has been credited to my mobikwik account also and refencer no. is[protected] .And when i was trying to paid my post bill of my mobile no.[protected] iworth rs.1200, its shows successfull and refereference no isis.[protected] bubut amount has not been credit to my account
            Mobikwik customer support has been notified about the posted complaint.
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              deepika tiwary
              from Dehra Dun, Uttarakhand
              Jun 26, 2014
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              Address: New Delhi, Delhi

              Dear sir/ mam This is with reference to ticket no 860406, 848053, 854116, 846610 I had done a recharge of Rs 180 on my [protected] on 22nd june but the recharge was unsuccessful although the amount was deducted from my bank a/c. I had lodged a complain regarding to mobikwik customer care regarding this but i didnt recieve a reply or a sollution from mobikwik and the problom remains unresolved till now on 26th june Kindly look into the matter and come up with a possitive result as soon as possible. Thankng you Regards : deepika kumari Mobile no:[protected]! email id : [protected]@gmai.com
              Mobikwik customer support has been notified about the posted complaint.
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                N
                nikhil84
                from Satara, Maharashtra
                Jun 25, 2014
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                Address: Pune, Maharashtra

                i added money twice in mobikwik.but money is not added in wallet but my bank a/c debited that amount. so where is my money now. transaction ref no-IGW0190003 AND IGW0205165. SO PLEASE ADD MONEY IMMEDIATELY OR REFUND IT BACK, BUT DO NOT DELAY.
                Mobikwik customer support has been notified about the posted complaint.
                My SB A/c **********02031 is debited for Rs. 3000 on[protected] by Debit Card Swipe. I didn't get money in my mobikwik account i want reply from u as soon as earlier. Thanks.
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                  J
                  Jitin Kasana
                  from Delhi, Delhi
                  Jun 25, 2014
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                  Address: New Delhi, Delhi

                  I have add balance to my wallet, but the payment is stopped due to some security reason(said by mobikwik). 5 times i have send send copy of my voter id card to mobikwik. But they did not update my wallet balance. So, i reqest u to plz corprate and update my wallet balance I also attach payment details mobikwik id-jitin.[protected]@gmail.com contact-[protected] please contact me as soon as possible.
                  Mobikwik customer support has been notified about the posted complaint.
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                    A
                    amit kumar1327
                    from Noida, Uttar Pradesh
                    Jun 25, 2014
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                    Address: New Delhi, Delhi

                    I initiated a bill payment on 23 June of Ndpl. I visited this website and tried to paid bill. They put my transaction on hold 2 days and did not pay my bill. Bill amount is Rs6980. They asked for the driving license proof to complete the transaction. I sent it 4 times, no body replied. I sent my email for any response, no body replied. Now I have plenty on bill. I don't have money to pay it. They are not replying. I don't know where is my money. What should I do now. Ndpl people can stop power supply at my home. Can someone help me please?
                    Mobikwik customer support has been notified about the posted complaint.
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                      nehaanjel
                      from Jaipur, Rajasthan
                      Jun 25, 2014
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                      Address: New Delhi, Delhi

                      Rs 6640 deducted from my account but payment was unsuccessful after that used wallet balance for other payments. balance deducted from wallet and shows payment successfull but actually payments are not done. kindly resolve my problem its a very big amount
                      Mobikwik customer support has been notified about the posted complaint.
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                        kirti parab
                        from Mumbai, Maharashtra
                        Jun 25, 2014
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                        Address: Mumbai City, Maharashtra

                        I have done my vodafone recharge of rs.125/- from indusind bank through net banking on 23/6/2014 the amount has been debited from my bank account but it has not been credited to vodafone company kindly look in to the matter as soon as possible, below are the details which i have received through message from the mobikwik site.You have successfully added money to your MobiKwik Wallet. Please note the detailsTransaction Type Credit to WalletTransaction ID [protected]Transaction Date Mon Jun 23 09:32:06 IST 2014Transaction Amount 125.0Wallet Balance 125Wallet Type Semi Closedplease refund the amount in my indusind bank or recharge on my vodafone number.([protected])
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Mobikwik customer support has been notified about the posted complaint.
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                          R
                          rawat_2016
                          from Delhi, Delhi
                          Jun 25, 2014
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi

                          Dear Sir, Thsi is with reference regarding the payment not credited to BSES agst CA no.[protected] . The payment has been paid though AXIS CREDIT card on dated 19/06/14 of Rs. 580/- already debited by axis credit card but still not yet credited to bses . The following details are shown as given below :- Dear [protected]@yahoo.com, You have successfully added money to your MobiKwik Wallet Please note the details Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Thu Jun 19 11:07:45 IST 2014 Transaction Amount 580.0 Wallet Balance 580 Wallet Type Closed Please Read: This transaction will appear in your bank/card statement as ONE MOBIKWIK. If you have any questions about the payment please file a ticket in the help section. Help Thanks, MobiKwiK
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Mobikwik customer support has been notified about the posted complaint.
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                            H
                            himanshukalra
                            from Mumbai, Maharashtra
                            Jun 24, 2014
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                            Address: New Delhi, Delhi

                            what the hell is going on if you guys are not be able to provide a service y you are giving all these option i have add a balance in wallet of rs 4400 today to make my electricity bill payment but i am not be able to pay giving me a eror that i am providing a incorrect ca no i don't know anything i want my balance refund in my card today only
                            Mobikwik customer support has been notified about the posted complaint.
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                              J
                              jagwati
                              from Delhi, Delhi
                              Jun 24, 2014
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                              Resolved

                              Address: New Delhi, Delhi

                              Hello Team, I am varsha sehrawat would like to inform you that i had paid the electricity bill through mobikwik on 17 may 2014.I have all the details related to the payment. But NDPL has stated that the payment is not completed o they haven't received any amount. Please let me know where is the default. I have mailed to your team as well.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Mobikwik customer support has been notified about the posted complaint.
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                                rvsankhla
                                from Nagpur, Maharashtra
                                Jun 23, 2014
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                                Resolved

                                Address: Dewas, Madhya Pradesh

                                Dear [protected]@gmail.com,

                                You have successfully added money to your MobiKwik Wallet.

                                Please note the details
                                Transaction Type Credit to Wallet
                                Transaction ID [protected]
                                Transaction Date Sat May 24 17:42:36 IST 2014
                                Transaction Amount 1700.0
                                Wallet Balance 1700
                                Wallet Type Semi Closed
                                Please Read:
                                This transaction will appear in your bank/card statement as ONE MOBIKWIK.
                                If you have any questions about the payment please file a ticket in the help section. Help
                                Thanks,
                                MobiKwiK

                                Dear [protected]@gmail.com,
                                We have created your MobiKwik Semi Closed wallet to make payments safe and easy for you. Use MobiKwik on your Mobile, Tablet & Computer.
                                Please note the Wallet details
                                User ID [protected]@gmail.com
                                Creation Date Sat May 24 17:40:22 IST 2014
                                Primary Number [protected]
                                Password Assign Password to Activate your Account
                                Wallet Type Semi Closed
                                Thanks,
                                MobiKwiK


                                yah amount abhi tak na to mere ac me aaya hai na hi meri idea sim ka bill pay huwa hai ..
                                plz help us my contact no . is ...[protected] .[protected]
                                Complaint marked as Resolved 
                                plz solve my problem ...aapse nivedan hai ki mere 1700 ka amount jo mobikwik me atka huwa hai plz use return karwaye... 9691000584 my cntact no...
                                Mobikwik customer support has been notified about the posted complaint.
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                                  rishav24
                                  from Nagpur, Maharashtra
                                  Jun 23, 2014
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                                  I made a recharge for rate cutter plan from Mobiwik, but i do not got the service which is displayed for that plan on their site. Later, I called customer care and found that they have no service available for rate cutter under that plans.Then, I contacted Mobiwik, but they does not show any interest in solving the query. So guys be very careful, Mobiwik is not a genuine site for recharge. They are just looting the public money.
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    S
                                    sonu.sweety12
                                    from Bengaluru, Karnataka
                                    Jun 23, 2014
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                                    Address: New Delhi, Delhi

                                    Hi, I had tried adding mobikwik e wallet to pay my electricity bill, but it shows error while transaction, although money has been debited from my account but not added to my wallet on 20th June 2014. Transaction details: Mobikwik Registered email Id: sonu.[protected]@gmail.com Date: 20th June, 2014 amount: 3320 Rs Transaction Id:[protected] Thanks Shakuntala
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      Amit kumar Jangra
                                      from Kolkata, West Bengal
                                      Jun 22, 2014
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                                      Address: Ghaziabad, Uttar Pradesh

                                      Hello All If any one can help me then please assist I had created a new account on mobikwik using my mail id and added Rs. 100/- on second day when i tried to access my account they says dual account on same mobile number registered. They blocked my account. I created multiple tickets to unblock my account but they are not replying. Mobikwik are cheaters they have eaten my Rs. 100. If any one hane the resolution help. Thanks Sunny
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        shivmohan
                                        from Delhi, Delhi
                                        Jun 22, 2014
                                        Resolved
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                                        Resolved

                                        Address: Mumbai City, Maharashtra

                                        Consumer complaints and reviews about Mobikwik shivmohan143 Jun 22, 2014 not refined amount Dear Mr. Recharge not successful than not refined amount what is the resion please refined my amount [protected] Forwarded message[protected] From: Mobikwik <[protected]@mobikwik.com> Date: Sat, Jun 21, 2014 at 12:55 AM Subject: Your Recharge Update from Mobikwik.com To: [protected]@gmail.com Dear [protected]@gmail.com, You have successfully done a transaction using money in your MobiKwik Wallet. Please note the details Transaction ID [protected] Transaction Date Tue Jun 17 19:47:57 IST 2014 Transaction Amount 150.0 Service Description Prepaid Mobile Recharge Cell Number [protected] Transaction ID [protected] Transaction Date Sat Jun 21 00:54:59 IST 2014 Transaction Amount 150.0 Wallet Balance 0 Wallet Type Semi Closed Please Read: Thanks, Shiv Mohan Mobile [protected], [protected] Email. [protected]@gmail.com
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Mobikwik customer support has been notified about the posted complaint.
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