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Mobikwik Complaints & Reviews

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Updated: Nov 28, 2025
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Mobikwik reviews & complaints page 37

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R
r dasuhg
Jul 29, 2022
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Very bad experience ..1639 credit card bill pay 21july ... 30july not add my credit card ... But customer service centre contact .. To information provided .. Successful your end
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    Mobikwik Toll Free Helpline Number-7866-82-4019 India complaint..
    Jul 29, 2022
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    Bxixbxjx
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      Mobikwik Toll Free Helpline Number-7866-82-4019 India complaint..
      Jul 29, 2022
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      Jdidgxh
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        Chandan r gowda
        from Bengaluru, Karnataka
        Jul 29, 2022
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        Address: #14, 3rd cross, Vinayaknagar, andhralli main road, Bangalore 560091

        I’ve ordered few things in Myntra through mobikwik wallet. After I change my mind to cancel those things. But Myntra refunded the amount instantly but in my mobikwik wallet it’s not showing any amount. the amount is very necessary and urgent. Please solve this issue as Soo as possible.
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          S
          Shashidhar B C
          Jul 29, 2022
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          On July 8th Rs 208.70 has been deducted from Zip surplus amount without any intimation and I keep on following with them since from July 21st and there is no response and ticket ID: 25989876 and I spoke with customer representative Aman Gupta who is not at all helpful and there is no hierarchy to speak with high level.
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            S
            Sikander44
            from New Delhi, Delhi
            Jul 29, 2022
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            Address: Golf Course Road, Dlf City Phase 5, Gurgaon - 122002 (Near Unit 102, Block B, Pegasus One)

            Team,

            I have been charged 2500 as bounce charges last month and I was told they will be adjusted in this month EMI and its not done and you guys keep calling me, I will not make any EMI till 2500 is taken of this month EMI.

            Rizwan Khan from your team said he will take care of this and thats when I paid last month EMI. I am sending my followup as screenshot with this mail and I want someone to fix this or else I will not make the payment and involve the regulators and RBI and Police if needed in future.

            Sikander Bakshi
            [protected]
            +4 photos
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              D
              dev437
              from mumbai, Maharashtra
              Jul 29, 2022
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              Resolved

              Myntra refund is not recevied in bank account.
              Aug 1, 2022
              Complaint marked as Resolved 
              refunded in vank... took few days..., but still there is no call service for easy and quick query solving, too much of time waste...
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                Ash360
                Jul 28, 2022
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                Address: Mp

                I have added 500 rs on teen Patti gold through mobikwik but that is not added even money debited from my account
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                  Burhan Sofi
                  Jul 28, 2022
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                  I have been frauded in mobikwik zip. Where the fraud person transacted total amount of 23000 from my mobikwik zip pay later account. I have already registered fraud transaction on mobikwik. The person approached me through Twitter. Please resolve the issue i am sharing the transaction ids in the screenshots of the transactions.
                  +1 photos
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                    K
                    Krsushil
                    Jul 28, 2022
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                    I was making a paymwnt for food from swiggy while doing the payment there was no option for upi or bank account or to pay from the wallet rather zip payment was the only option available . Also, for using ZIP they are charging 99 rs extra .
                    When I tried to contact the customer care, noone was there to respond . I have very bad experience with Mobikwik.
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                      Tayyabraza707
                      from Moradabad, Uttar Pradesh
                      Jul 28, 2022
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                      I had already payed every loan amount. But still showing some payable. Please close us with mobikwik app and IDFC FIRST Bank remove it from cibil as soon as possible.
                      +1 photos
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                        Madeehatafazul
                        from Hyderabad, Telangana
                        Jul 28, 2022
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                        Recently i have made a payment on swiggy through MobiKwik zip payment.
                        And without pre-notice or information, they have charged me an amount of Rs 399 as an activation fee charge...seriously? Mobikwik is literally and clearly looting its customers.
                        Plss refund my money back as no one charges such a heavy amount as activation fee for the first usage.
                        +1 photos
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                          Pintu shamjibhai Patel
                          from Surat, Gujarat
                          Jul 27, 2022
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                          Address: Gurugram
                          Website: www.mobikwik.com

                          मेने 9 July को आप के MobiKwik से SMC (surat municipal corporation)में 4289 rs का property टैक्स transfer किया हे ज़ो आपके Ac में successful दिखा रहा हे lekin अभी तक beneficiary के account में credit नहीं हुआ हे में ने MobiKwik aap से भी complain दर्ज़ किया हे लेकिन वहा से अभी तक कोई respons मिला नहीं हे तो pls या तो beneficiary Ac में ट्रान्स्फ़र करे या फिर मेरे Ac में वापिस credit करे because it's been 19 days
                          Mobikwik customer support has been notified about the posted complaint.
                          Jul 27, 2022
                          Updated by Pintu shamjibhai Patel
                          Refund for merchant transection
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                            Veronica Amanna
                            Jul 27, 2022
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                            Hi!! Itz been almos 6-7 months I paid my bill on MobiKwik and I agree to the fact u that I made the payment late for which I was being charged penalty charges on daily basis. Then I agreed to pay if penalty would be removed and they said yes it will be… u pay the amount u used and that was 5k and now my penalty amount is still there and since last 7 months I am being penalised on that penalty amount I have made trillions of customer call and chats and pleaded every1 infact my cibil is impacted because of it… can u tell what is the next take on it
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                              Gk_makes Easy
                              Jul 27, 2022
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                              I have raised an issue regarding a refund in Mobikwik Zip Pay later. After that a Mobikwik customer service man called me & frauded all my money from Zip Pay later...

                              I have all the evidences. All the transactions are made was unauthorized. I want my money back...

                              I am attaching all the transactions details bellow...
                              +8 photos
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                                Unboxing the Unreal
                                Jul 27, 2022
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                                Mobikwik Zip Pay later.

                                I have purchased a Bata sandal from myntra on 22nd Jully & paid through Mobikwik ZIP pay later. After sometime I canceled the order & myntra initiated the refund instantly on same day. But i have not received the refund yet. It is 27th jully today.. I constantly tried to contact with the Mobikwik customer care but they didn't reply my call / email. The worst customer service ever I have faced.

                                why? Please! Help me...
                                +3 photos
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                                  gopal891984
                                  Jul 27, 2022
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                                  Website: www.mobikwik.com

                                  I am gopalakrishnan S. I have transferred money INR 4, 677.89 from mobikwik wallet to registered bank account on 20th - july -2022. Money transfer status is showing pending from 20th and till date the amount is not refunded. i have raised the complaint in mobikwik app help desk and till now there is no response or call . i have called to mobikwik customer care and the executive told me that money will be credited to account with in[protected]. the money was not credited . i am calling continues till today to customer care. none of my call are connecting . more than 30 times i used to call to customer care. there is no response and some pre recorded voice will come and call will disconnect. The response is very bad and my money is not credited. please take necessary action .

                                  Name - Gopalakrishnan S
                                  Ph - [protected]
                                  +1 photos
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                                    Aditya1000
                                    Jul 25, 2022
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                                    I've taken a loan of 1000rs 4 months before and have now repaid it. But in my cibil report it's showing that it's now paid and is impacting my cibil report. So I've to take education loan and require a NOC. SO PLEASE get in touch with them as soon as possible and help me resolve this. I'll attach the screenshot for reference.
                                    +2 photos
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                                      Aary Mehta
                                      Jul 25, 2022
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                                      On 24/05/2021, I Deposited ₹24, 000 and it didn't get credited and after few days it shows transaction cancelled, after that I complained for more than 20 times where they only give us due dates of 8-10 working days but still they don't respond to us
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                                        Ramk kumar
                                        from Muzaffarpur, Bihar
                                        Jul 24, 2022
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                                        Address: Dharampur ,Ballopur Ghat,Bocahhan

                                        Sir/mam
                                        There are two issues
                                        1)someone has hacked my mobiqwik account and deducted all the 15600 amount from zip however i paid this bill amount 15600 to mobikwik by my bank upi and i offed the zip and logged out.But sir again next morning same 15600 amount deducted by hacker.
                                        I am so worrid sir

                                        2) and second issue is that i borrowed 15000 loan from mobiqwik emi section and ordered a phone via flipcart. Amount deducted from wallet Rs 14528 but order not placed. Sir till now i have not got this refund. Please how i will pay the emi because i have not used the amount.
                                        I request you help me in both the cases. I am so worried and affraid.
                                        Regard
                                        Ramkumar
                                        [protected]
                                        Mobikwik customer support has been notified about the posted complaint.
                                        Jul 24, 2022
                                        Updated by Ramk kumar
                                        Sir/mam
                                        There are two issues
                                        1)someone has hacked my mobiqwik account and deducted all the 15600 amount from zip however i paid this bill amount 15600 to mobikwik by my bank upi and i offed the zip and logged out.But sir again next morning same 15600 amount deducted by hacker.
                                        I am so worrid sir

                                        2) and second issue is that i borrowed 15000 loan from mobiqwik emi section and ordered a phone via flipcart. Amount deducted from wallet Rs 14528 but order not placed. Sir till now i have not got this refund. Please how i will pay the emi because i have not used the amount.
                                        I request you help me in both the cases. I am so worried and affraid.
                                        Regard
                                        Ramkumar
                                        [protected]
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