Mobikwik Complaints & Reviews

Address: Hyderabad

I am waiting From Friday . TILL NOW NO AMOUNT DISBURSED TO MY ACCOUNT . I tried calling On customer Support phone is not reaching . Mail they are not replying . Chat is not working

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I was trying to recharge my VI account when I found that mobikwik has an offer of cashback on payment through its wallet. So I lonked my wallet through the VI app and as my wallet was low on balance I got a link to recharge my wallet balance and I did and the koney got deducted and the money was sent to Mobikwik Ecommerce account and nor the amount paid was reflected in my wallet account and neither did the recharge occour. Mobikwik has the worst customer care possible and they did not solve my problem amd it has been more than 72 hrs which I was told by when the issue will be resolved.

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I am not able to use my zip pay later My American express credit card is blocked by zakpay
Mob no [protected]

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Address: Dimapur

Hi team. I have recently done recharge from Mobikwik for my bsnl number [protected]. The money was deducted but didn't received the recharge. The order id of the transaction - MBK[protected]. Hope to get a reply soon with positive outcome.

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I was making a payment to Myntra through Mobikwik wallet. But there was not enough balance in the wallet, so I tried to add money to wallet using my Hdfc debit card. Amount of Rs.4717.00 got debited from my HDFC account but no money is added to wallet. Transaction reference number is 556049.
Please look into the issue.

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S

Swapna Sharma

Aug 5, 2022

Please provide an update.

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On june 19, transaction id[protected].failed at merchant(paytm)side.but amount 1739 deducted from mobikwik zip wallet.i used mobikwik american express card for the transaction.
i raised a ticket on the same day with ticket id 25549496. even after one month my complaint is not solved.i contacted mobikwik team through mail also but nothing happend.Now i am repaying that un used 1739 rupees in every 15 day as zip bill repayment.i have contacted mobikwik team many times but nothing happend.
dear mobikwik team kindly solve my complaint as fast as possible.i hope my issue will be solved through this platform.

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Hi, register mail id [protected] i have a zip pending amount from past 5 months . Kindly understand since I'm jobless and struggling with it. Please give me some time to clear. All letting you now that I'm going to file a case against torture by calling my relatives and share this laon details

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Transaction ID: MBK[protected]

Amount: 1950.0

Transaction Date: 30/07/2022 08:27:13

Description: Sir I Am Not Done This Transaction Plz Refund My Amount

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Aug 01, 2022

Updated by ShaikhAamer Not Solved Yet

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Website: Mobikwik

My zip bill has been generated but my mobikwik account is deactivated. I cannot activate now as it is showing that user is disabled. Penalty is being added continuously but i am unable to pay. What can I do?

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Address: Nagpur

I have taken loan but there is no update on statement, repayment and not even having customer care to check with.

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Hi My loan got closed on April 6 but after the closure also the money was getting debited every month till date and got debited more than 18000 please look into it

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Transaction ID/ Order ID -
MBK[protected]

Mobikwik Ticket Number[protected]

The BSNL mobile recharge of Rs 797 that was done on 29th July through Mobikwik Mibile App, has not been activated on my number and the money was deducted from my account.

I contacted BSNL, and they clearly stated that there is no recharge that has been processed, and Mobikwik must cross check and revert this amount, so I can proceed with the recharge again.

Please respond and revert the money.

Mobikwik customer care does not connect ever, and nobody responds back on Mobikwik Android App Chat Support.

Please let me know how to escalate this to the management, and requesting consumer forum to support please.

Requesting Mobikwik management to help and support as well.

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Amount added in wallet but the balance shows zero. My email ID is [protected]@gmail.com.

Jul 30, 2022

Complaint marked as Resolved

Payment has been updated through customer care.

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Address: Hyderabd

Hello Team, I have incorrect transfer to other account. It needs to be reversed or chargeback .Account no; [protected]

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Very bad experience ..1639 credit card bill pay 21july ... 30july not add my credit card ... But customer service centre contact .. To information provided .. Successful your end

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Address: #14, 3rd cross, Vinayaknagar, andhralli main road, Bangalore 560091

I’ve ordered few things in Myntra through mobikwik wallet. After I change my mind to cancel those things. But Myntra refunded the amount instantly but in my mobikwik wallet it’s not showing any amount. the amount is very necessary and urgent. Please solve this issue as Soo as possible.

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On July 8th Rs 208.70 has been deducted from Zip surplus amount without any intimation and I keep on following with them since from July 21st and there is no response and ticket ID: 25989876 and I spoke with customer representative Aman Gupta who is not at all helpful and there is no hierarchy to speak with high level.

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Address: Golf Course Road, Dlf City Phase 5, Gurgaon - 122002 (Near Unit 102, Block B, Pegasus One)

Team,

I have been charged 2500 as bounce charges last month and I was told they will be adjusted in this month EMI and its not done and you guys keep calling me, I will not make any EMI till 2500 is taken of this month EMI.

Rizwan Khan from your team said he will take care of this and thats when I paid last month EMI. I am sending my followup as screenshot with this mail and I want someone to fix this or else I will not make the payment and involve the regulators and RBI and Police if needed in future.

Sikander Bakshi
[protected]

Mobikwik Complaints & Reviews

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Mobikwik reviews & complaints page 37

Mobikwik Zip Loan Activated But Amount Not Disbursed

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Refund for unnecessary deduction of money

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My American express credit card is blocked by zaakpay

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Payment done but didn't received recharge.

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Amount debited but not credited in wallet.

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Order id 412393077043 failed,but amount deducted from wallet.no refund yet.

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Torturing by calling my relatives

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Unauthorized Fund Transfer Transaction

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Zip bill payment

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My loan details are not clear

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Loans

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Mobikwik Amount Rs 797 deducted, BSNL recharge unsuccessful

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Amount debited but balance not updated.

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Incorrect transfer done

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Credit card bill not settle but sow is successful

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Dhidhbdh

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Hxidhd

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Mobikwik Myntra refund

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Rs 208.70 has been deducted from my Zip Wallet Surplus amount

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2500 charges because of nach and promise to adjust not fulfilled

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