Dear sir / madam,
Kindly need your involvement to clear this issue .
I have purchase a product through online myntra . and that payment was failed due to technicall isuue and amount has been refunded to mobiwik but you people are showing that amount in statement .many and many times i put a mail and i explain your customer care and collection persons and you people not resolving this issue from last 3 months and again you are adding penalities and late fees.
CUSTOMER CARE TICKET ID :21877421
Payment failed transaction id :[protected]ffc4
Reference number for the refund id :[protected]
Date : 24- nov-2021
amount :1757.00/
Kindly please cross check once again from your side and i requesting to enable my mobiwik user id to clear the payment and waveof this amount and late fee penalaties (1757+penalities )
Regards,
K RANJITH
[protected]
Mobikwik customer support has been notified about the posted complaint.
