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Mobikwik Complaints & Reviews

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Updated: Nov 28, 2025
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861
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Mobikwik reviews & complaints page 57

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Ḋȟịṙḙṇɖŗặ ṄậȾḫ Ḿìṡŕầ
Feb 27, 2022
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I tried to recharge BSNL No.[protected] two times for validity and paid Rs.36 and again Rs.36.But recharge failed and i was informed that refund is initiated and BSNL MobiKwik wallet shows refund successful to UPi account whereas I don't have any UPi account and but WALLET Balance is 00.00...
This App is installed on BSNL Mobile No.[protected] through which I initiated recharge.
Please refund my money Rs.72 to Mobikwik wallet so that it can be used further or to card through which money is paid on[protected] at about 22:52:08 and at 22:54:39
Mobikwik customer support has been notified about the posted complaint.
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    D
    Devadasj
    Feb 27, 2022
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    Please note that MOBIKWIK is sending link for payment through RAZORPAY
    without proper authority.

    Mobikwik is misusing RAZOR PAY platform and demanding payment which is already settled.

    Please take strict action against MOBIKWIK for misusing RAZOR PAY PLATFORM.

    further if Razor pay fails to act in this matter I am escalating this matter
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      Bvvsn murthy
      from Rajahmundry, Andhra Pradesh
      Feb 26, 2022
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      Address: Unit 102, Block B, Pegasus One, Golf Course Road, DLF Phase 5, Sector 53, Gurugram, Haryana 122003, India

      Unauthorised Policy purchase amount debited
      Order ID: POLMBK3CBGCE13B
      date: 26/02/2022
      Debited Amount: 79Rs
      Mobile No. [protected]
      MOBIKWIK Used ID mobile no. [protected]
      The mobikwik debited 79Rs from my account for unauthorised police purchase without my consent and their coustomer care isn't responding to the matter. I wasn't aware of it, and the app debited the money form my Wallet without my permission,
      KINDLY cancel the policy and refund Amount
      Mar 6, 2022
      Complaint marked as Resolved 
      Mail id: [email protected] Debited for policy purchase Transaction Id: POLMBK3CBGCE13B Amount = 79rs Kindly cancel the Policy and refund amount Mail.Id: [email protected]
      Mobikwik customer support has been notified about the posted complaint.
      this problem is not resolved, kindly solve the problem and refund amount
      This problem not solved
      Kindly cancel the 79rs policy and pls refund amount
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        Deepansh Dixit
        Feb 26, 2022
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        I did merchant transaction through mobikwik wallet money was deducted and it's not reflecting anywhere
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          S
          Surjeetsingh237
          Feb 26, 2022
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          Address: Ahmedabad. Ambli BRT Road, Ahmedabad Gujarat 380059, India. +91 79 661 68 010

          Hello MobiKwik team,

          I tried to transfer the amount of Rs. 25929 to bank account on 25feb22 and it says pending.. please help me to resolve my issue. It’s a emergency. Please find the attached screenshot for reference.
          +1 photos
          Mobikwik customer support has been notified about the posted complaint.
          Hi Surjeet, my transaction of 19k on 22Feb is in pending status, raised issue but still waiting for refund even after 5 days, have you got your refund ??
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            P
            Prashantspda
            Feb 25, 2022
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            Hi,
            I by mistake enrolled for Zip facility which I may not be using in the future - how can I deactivate the same,
            Thanks
            Prashant
            Mobikwik customer support has been notified about the posted complaint.
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              S
              sktiwaryobr
              from Jamshedpur, Jharkhand
              Feb 24, 2022
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              Money debited from my Mobikwik wallet but not transferred to beneficiary account. Transaction Id -
              5d895f0c879da on[protected] . Kindly resolve this issue 🙏
              It's urgent.
              Thank you.
              +1 photos
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                I
                Ishaan Shaw
                Feb 24, 2022
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                I added money on coindcx through mobikwik my money got deducted and the amount didn't receive by coindcx and on mobikwik app there was no transactions showing after few hours there showed a transaction but i was unable to get the transaction id as i was not getting any invoice the only thing it say when i press on that transaction showed invoice not available for this transaction where did my money gone????
                Mobikwik customer support has been notified about the posted complaint.
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                  A
                  Abhigyan0607
                  from Gwalior, Madhya Pradesh
                  Feb 24, 2022
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                  The mobikwik debited ₹79 from my account for unauthorised police purchase without my consent and their coustomer care isn't responding to the matter. I wasn't aware of it, and the app debited the money form my Wallet without my permission
                  Mobikwik customer support has been notified about the posted complaint.
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                    D
                    Dhananjoys
                    from Guwahati, Assam
                    Feb 23, 2022
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                    Since 28th January 2022, Rs 1970 refunded by Myntra vanished from my Mobikwik wallet and till date NOBODY seems to have any clues about the same. Only 'Technical teams are following up" is the standard reply I get from their customer service representatives. Pls help and advice
                    Mobikwik customer support has been notified about the posted complaint.
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                      S
                      sadhana sanghvi
                      Feb 23, 2022
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                      Unauthorised Policy purchase amount debited 79Rs while making payment online.
                      Mobikwik customer support has been notified about the posted complaint.
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                        Pratiti Mankodi
                        Feb 22, 2022
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                        I have made one transaction of 2600 Rs. through mobikwik on 29th October 2021 which was failed. But still I have not received my refund amount after several reminders. mails and complaints through their app.
                        Date: 29th October 2021
                        Refund amount : 2600
                        Mechant : ticketsimply (Patel Travels, rajkot, gujarat)
                        Mobikwik customer support has been notified about the posted complaint.
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                          nilofar sameer khan
                          Feb 21, 2022
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                          Address: sangli

                          My name is nilofar sameer khan, on 20/02/2022 i am rechage my jio mobile no [protected] via your upi, and that time my jio trasanction is failed and amount rs 602.20 is deducted from my account and which is not refunded to me,
                          after that i called you in your customer care services but they are not pick up my phone call and i am suffered and harashed, then i mailed you but you are not responding then i decide to file complaint against you, regarding my money,
                          sir i requst you that pls refund my money as ealy as you possible, and i enclsoed the trasanction statement with this complaint,
                          if you are not refund my amount then mobikwik upi is whole and sale liable for future expences and interest also given to me.
                          then i again requsted to you give me back my money of rs 602.20
                          Thanking you
                          +1 photos
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                            imran ali 9990922850
                            Feb 21, 2022
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                            Address: AAO/A-19, Staff Colony

                            Because Fairassets Technologies is a partner firm of yours, and because of him, you made a mistake in my CIBIL report.Please correct.
                            I called CIBIL as well, however they advised me to go through the fairasstes firm to fix the issue.

                            Member Name - FAIRASSETS
                            Date of Enquiry - 16/06/2021
                            Enquiry Purpose - Credit Card
                            Enquiry Amount - 30, 000

                            CIBIL Score & Report
                            Control Number : 4, 420, 573, 085
                            Date : 17/02/2022

                            Name - SK IMRAN ALI
                            MOB - [protected]
                            Mobikwik customer support has been notified about the posted complaint.
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                              Sachin Dwarakanath
                              Feb 21, 2022
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                              With reference to the above subject I booked train tickets thru IRCTC portal on 8th Feb at 20.14hrs and used Mobikwik payment gateway to do the payment,

                              The amount of Rs 7348.60 got deducted from my ICICI bank account and the tickets is not booked, The transaction id is [protected],

                              Kindly refund the amount at the earliest.

                              I have called your customer care and they have given me an email address that is only for document verification.

                              IRCTC should look into putting a grievance addressal mechanism for failed transactions.
                              Mobikwik customer support has been notified about the posted complaint.
                              Feb 21, 2022
                              Updated by Sachin Dwarakanath
                              Called IRCTC and they say Mobikwik has to refund as the payment is not reflecting in their account. Mobikwik says that they do not have any record of the transaction in their system. I have provided the transaction ID in my main complaint and all relevant details. If any other details are required I can provide the same. I am attaching the screenshot of the transaction for your reference.

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                                gollangi ramanamurty
                                Feb 19, 2022
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                                Address: Stc bsfchampus TYPE-1 23bagulr cross near air force station, Yelankha

                                My mobikiwk number is [protected]is blocked plz un block my account
                                Mobikwik customer support has been notified about the posted complaint.
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                                  V
                                  Vansh Bulani
                                  Feb 19, 2022
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                                  Address: new acc colony katni

                                  Today is 19 Feb 2022, and I added 5000Rs to the wallet and didn't update. I have the statement also that I paid.
                                  Mobikwik customer support has been notified about the posted complaint.
                                  Please refund my money or add it to the wallet

                                  5000 Rs deducted from account but wallet balance didn't update! - Comment #3959445 - Image #0
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                                    somashekargbhel
                                    from Bengaluru, Karnataka
                                    Feb 19, 2022
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                                    Hi,
                                    I have not opted for zip services in mobile app. But in cibil statements it is showing that 2000rs is a loan from IDFC bank for the first from the past 1 year.
                                    Now the issue is, without my concern, how it is showing a 2000 rs loan in the account.
                                    I called the bank and they informed me to resolve this issue with mobikwik.

                                    but mobiqwik customer care no. is not transferring call to their executives even after so many tries.
                                    In this app only logout is there but no option to close all activities in this app.
                                    what to do, please help me.
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      gaurav_bhat
                                      from Jaipur, Rajasthan
                                      Feb 19, 2022
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                                      Fraud transaction by Mobikwik

                                      Address: 758, 1st floor Udyog Vihar Phase V Gurgaon, 122016 India
                                      Website: www.mobikwik.com

                                      'One Mobikwik Systems Pvt Ltd' is a fraud company. They defrauded Rs. 60, 000 from my parent's credit card account by tricking them into providing credit card details.
                                      Please stay away from this company.

                                      My parents called them to help with the wrong ICICI credit card transaction. MobiKwik customer care guy tricked them into installing one software in mobile through which he got all the credit card info, and soon after,...
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                                      Tejas Khartude
                                      Feb 18, 2022
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                                      I wanted to add money to my crypto app so I clicked on add through MobiKwik and then the money got deducted (Rs.1000) but yet, it's not showing the amount.
                                      +1 photos
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                                      Did you get refund? same happened with me
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