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Mobikwik Complaints & Reviews

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Last updated Apr 23, 2024
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Gurgaon
Gurgaon District
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122002

Mobikwik reviews & complaints page 53

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M
MOHAMMAD SELIM
Mar 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Issue

Hey Bipin

I'v made Payment on Flipkart,
But at the end Money Debited from wallet but Order Not Placed,

Flipkart already cleared Their side that payment not Received, , 25 days finished still Not Received any Refund,
Customer support is useless, very poor😡

If You can't Run Mobikwik smoothly then Plz Stop playing with our Money❌

Here is my All Transaction Details...
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M
Mahesh Srivatsavi
from Hyderabad, Telangana
Mar 16, 2022
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MOBIKWIK and IDFC first bank personal loan account fraud

My cibil report has entry that I have personal loan with idfc and it is impacting my cibil score.I never enquired about the loan and neither used that amoumt.
When contacted Idfc first bank they told contact mobikwik and they are lending partners. I have installed mobikwik app and neither enquired about loan however they opned personal loan account in idfc first bank without my consent or documents submitted.

Either...
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M
Mahesh Srivatsavi
from Hyderabad, Telangana
Mar 16, 2022
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Cibil score impacted pay later zip

In my cibil report it was showing I have enquired about idfc personal loan and my cibil score got impacted.

Could you pleas close my zip and deactivate mobikwik with immediate effect.
Phone : [protected].

IDFC FIRST BANK LIMITED PERSONAL LOAN account :58928715
Individual
DATE :[protected]
ACTIVE*[protected]
5, 000
Oustanding :0...
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K
Kãran Sïngh
Mar 16, 2022
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Payment failed but my amount deducted

Address:Sasaram

Dear Sir,
Amount debited from wallet but transaction failed from Amazon.
It's been 4days debited money but money not credit in my wallet.
Kindly request to please adjust the debited money it's very urgent.
Amazon Order id :[protected]

Mobikwik transaction id:[protected]
Date:- 08/03/2022
Time :- 7:48 AM
Registered Mail id- [protected]@outlook.com
Registered...
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R
Ravi Dagar
from Thanesar, Haryana
Mar 15, 2022
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Money deducted but transactions failed at merchant

I used blue card of mobikwik to pay at amazon merchant, money deducted from the card but transaction declined to amazon. It was an order of rs. 545 on[protected] at 6:48pm. There's no option to talk to executives, on contact number they always say no executives available for today. There's no email address anywhere to send details about this and the file attachment pin icon is blur and not working on app,...
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A
acdeepkumar
Mar 15, 2022
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Zip loan pay later harrasment call

I have taken the loan from Mobikwik and now due to financial issues I'm unable to pay the loan. I have requested to give me some time for repayment but they denied and harassing me and saying that they will contact my relatives for the recovery and spoil my reputation. Please help me....
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T
Tejas Sharma97
Mar 15, 2022
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Zip

My total outstanding was 18500 on 20th feb i paid 2000 rs which makes is 16500 still if you charge me with penalties which 750+750= 1500; 16500+1500= 1800 then how my outstanding amount is 20000 Rs can you explain because i m trying to contact mobikwik since 20th feb but it seems you dont have a customer service for the users...
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L
Lekshmivinod94
Mar 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cashback not received from swiggy order

Order id :[protected]
This was a swiggy order with a cashback of Rs 100 which wasn't received even after the specified 14 days....
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A
Abhijeet Matha
Mar 14, 2022
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Issues with repayments

I have cleared my bills for the month of November 2021 on December 11th 2021. Even after doing the payment I am receiving messages and calls mentioning that I haven’t done the payment and will have to pay a penalty along with the actual amount. Inspite of me sending through mail the details of my transaction with screenshots many times, they have not addressed the problem. Customer service never received the call so far. What am I supposed...
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B
BK TECHNOLOGIES
Mar 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Request , MobiKwik partners Amex for MobiKwik Blue American Express Card . Transaction related card. Refund has been

 MobiKwik partners Amex for ‘MobiKwik Blue American Express Card’ .
 Transaction related card.
 Refund has been initiated but is still not credited reflected in my mobikwik wallet.
Transaction details:
SENDER: MobiKwik partners Amex for ‘MobiKwik Blue American Express Card’ . Transaction related card.
[protected] Paid to AMAZON BD - Rs. 10900.0

RECEIVER: Amazon Indiabr...
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I made a transaction of Rs 422 on 26th Feb on flipkart, order id:[protected] and another of Rs 424 on 4th March that also on flipkart, order id:[protected] through my mobikwik blue amex card(Number: [protected]). Both the transactions were failed and the orders were not placed on flipkart but the amounts were debited from my card. When I contacted flipkart, they said the sellers did not receive the amounts and they initiated a refund....
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R
rc.rishabhchaudhary
from Ghaziabad, Uttar Pradesh
Mar 12, 2022
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False Charges for Unsuccessful Bill Payment and Invalid Penalty Amount

Hi Team,

I have been a valuable and regular customer for Mobikwik (Mobile App) since a long time now and was regularly using their services until January but then their people started disappointing and penalised me bu charging me for a Bill Payment which was Unsuccessful and shows amount paid was Rs. 2035 (Inclusive of Rs. 2000 payment amount and 35 Rs as Interest of 1.18%). However, after checking with concerned merchant...
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S
Siddu1246
from Bailhongal, Karnataka
Mar 12, 2022
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Amount debited twice from debit card and zip

Website:Mobikwik

I have already paid for the ajio order of amount 1630 from my debit card and mobikwik considered it as ZIP amount and they are asking me to pay again to clear that due ... already my amount debited from my debit card...and they don't have customer care to contact...
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S
satya1186
Mar 12, 2022
Mar 12, 2022
This thread was updated on Mar 12, 2022
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Amount deducted twice

On march 2nd 2022 at 9.16 am i bought groceries from reliance store and used mobikwik zip wallet payment . the payment got deducted twice . when i informed to reliance they said they didnt receive the amount .and when i try contact the mobikwik the lines are not conneccting and automatically cuts the call...
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D
Durga aruna
from Hyderabad, Andhra Pradesh
Mar 12, 2022
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Refund money rolled back

I ordered products from jiomart on 25th February 2022, unfortunately they cancelled my order got cancelled on 26th of February 2022. The jiomart iniated refund on 27th of February 2022. But I see in my mobikwik transaction statement mentioned as "Refund money Rollback". Instead of getting a refund in my Bank account the money is rolled back. Upi 908 rupees was to be refunded. I tried to reach customer care, but no success. They are not responding....
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S
sonali5
from jodhpur, Rajasthan
Mar 12, 2022
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Payment not received by merchant but deducted

Address:gurgaon

I need refund for transaction made through mobikwik for merchant site treebo hotels. Merchant never received it but they deducted my money.

ICICI Bank Acct XX027 debited for Rs 1906.49 on 11-Mar-22; MobiKwik credited. UPI:[protected]. Call 18002662 for dispute. SMS BLOCK 027 to [protected]

Order id: J5WFRzg4W9jn4T

I want refund for transaction .They are providing no customer support....
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A
adamprat
Mar 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MobiKwik not crediting my refund.

I bought a product on Flipkart with MobiKwik American Express Blue Card on 16th December 2021.
Amount of transaction was Rs. 1396
After some time I cancelled my product order and Flipkart transferred the refund amount to card and provided me bank reference number.
But MobiKwik not crediting my refund and after filling complain they just trying to making me fool and not raising Chargeback request. Even they are not giving...
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M
Mohit11717
from Jaipur, Rajasthan
Mar 11, 2022
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About transaction

Address:Gurgaon Haryana

I have made a transaction of 10177through mobikwik to wazirx on 26 jan, but the amount got deducted from my account and not got addad to wazirx. Transection is showing but I didn't get money( it is showing invoice not available for this transection) mobile no. [protected]...
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M
Mohit11717
from Jaipur, Rajasthan
Mar 11, 2022
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Abot transection

Address:Gurgaon haryana

. I have made a transaction of 10177through mobikwik to wazirx, but the amount got deducted from my account and not got addad to wazirx. Transection is showing but I didn't get money( it is showing invoice not available for this transection...
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A
AUppal768
from Amritsar, Punjab
Mar 11, 2022
Mar 12, 2022
This thread was updated on Mar 12, 2022
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Amount refund not done

Address:Amritsar mob 8968695254

I have done add money transaction on 28 feb 2022 from my union bank account but transaction failed due to connectivity issue, but my account deducted RRN[protected] .After that i do same transaction from HDFC account RRN[protected] which was done successful and amount added in wallet..

But till date i have not get refund of my transaction RRN[protected]...
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