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Updated: Feb 21, 2026
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Mobikwik reviews & complaints page 53

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P
Pavan99
Mar 30, 2022
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Address: 5th floor,Huda city centre metro station sector 29,gurugram, haryana ,122001

Three transaction are failed but amounts was debited.but not credited
1)Rs.5118 transaction I'd[protected].
2)Rs 2047 transaction (or)order I'd[protected]
3)Rs.3531.42 paid via MobiKwik to ZAAKPAY-UTILITIES PG for Transaction Id[protected].transaction was failed but amount was debited but not credited or refund . customer service as not responding
Mobikwik customer support has been notified about the posted complaint.
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    yusufkhanofficials
    Mar 30, 2022
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    Address: Gurgaon

    Amount deducted from bank but not showing in wallet. This happened everytime i do transactions amount will deducted but not came in to wallet. They are doing fraud with customers.
    Mobikwik customer support has been notified about the posted complaint.
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      P
      Prathap Kote
      Mar 29, 2022
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      Mobikwik — Mobikwik PG transaction debited from account Prathap AP__
      Jun 29, 2021
      Dear mobikwik, PG transaction was deducted from my paytm upi account but was not credited to merchant account. Please check the transaction and initiate the refund as soon as possible.

      Also below are some screenshots of payments. Please look into it.
      Mobikwik customer support has been notified about the posted complaint.
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        A
        APS Creations
        Mar 28, 2022
        Resolved
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        Address: Unit 102, Block B, Pegasus One, Golf Course Road, DLF Phase 5, Sector 53, Gurugram, Haryana 122003, India

        I made a multiple transaction of RS 4076 from my HDFC credit card, Rs 3920 from my Icici credit card, 4076 from my uco bank account and 2593 from hdfc credit card to my bank account via mobikwik in 20th march. But it shows transaction pending, but the amount was deducted from my credit cards and bank account and its been 7 days. AS per instructed by mobikwik i raise a ticket in help section ticket no. 24359715, 24359710, 24354884 but still no action was taken. so therby I request you to kindly take immediate action and refund my amount to my bank account . i need an immediate resolution
        Apr 6, 2022
        Complaint marked as Resolved 
        The money which they deducted refund me after 16 days.
        Mobikwik customer support has been notified about the posted complaint.
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          Yeshu Infinity
          Mar 26, 2022
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          I did a transaction of 2700 on mobikwik it's showing completed but it's not credited to the reciver where as the mobikwik app shows its completed but it's not credited to the account i even have bank statement to back it up but the mobikwik customer support is utter garbage they aren't even responding
          Mobikwik customer support has been notified about the posted complaint.
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            Mithilesh6544
            Mar 26, 2022
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            I did an imps transaction from mobikwik wallet to my bank account on 20th march2022. However the amount got deducted from my mobikwik wallet but the same went to Pending state and not credited yo my bank account. Mobikwik simply gives roboted and copy paste replies of money will be back within 7 working days.. but the given time frame is over now and still i didnt received my money.
            Mobikwik customer support has been notified about the posted complaint.
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              Swati Jajoria
              Mar 26, 2022
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              I added money to my mobikwik wallet amount with a bank transaction amount of rs. 5100 /-. Money was deducted from my bank account and still not credited into the mobikwik wallet. Kindly refund my money or atleast credit it to my wallet. My email id is swati.[protected]@gmail.com and my registered mobile number is [protected]
              Thanks in advance.
              Kindly do the needful.
              Mobikwik customer support has been notified about the posted complaint.
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                abhijeet kharate
                Mar 26, 2022
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                I paid the due amount yesterday but still app shows that i have to pay the amount
                Mobikwik customer support has been notified about the posted complaint.
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                  Jay_17
                  Mar 25, 2022
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                  I have added Rs 1010 to my wallet from my bank account. The money have been deducted from the bank but the mobikwik wallet has not updated. Please refund my money as soon as possible.
                  Mobikwik customer support has been notified about the posted complaint.
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                    I
                    itsharshitrai
                    from Faridabad, Haryana
                    Mar 25, 2022
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                    Resolved

                    I recently added rs 500 in mobikwik wallet, and it went good. But when I added rs. 500 again, the second time, my money got deducted from bank but still not credited in my mobikwik wallet.
                    My name is Harshit Rai, my linked mobile number is [protected] and my email is [protected]@gmail.com
                    Kindly either refund my money or update my wallet balance as soon as possible.
                    Mar 26, 2022
                    Complaint marked as Resolved 
                    Today in the morning this was resolved. Thank you so much
                    Mobikwik customer support has been notified about the posted complaint.
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                      T
                      tamenratted
                      from Guwahati, Assam
                      Mar 25, 2022
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                      Address: Unit 102, Block B, Pegasus One, Golf Course Road, DLF Phase 5, Sector 53, Gurugram, Haryana 122003, India
                      Website: www.mobikwik.com

                      Hello Sir/Ma'am. I have added money to the UPI of my MobiKwik account. The transaction is successful with order id[protected]. But the amount is not yet added to either my wallet or the bank account. I have tried calling customer care but could not connect after multiple attempts. As such I have registered a query in the help section of mobikwik with ticket id[protected]. Nothing has been heard till now. Kindly request you to solve my issue.
                      Mobikwik customer support has been notified about the posted complaint.
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                        T
                        tamenratted
                        from Guwahati, Assam
                        Mar 25, 2022
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                        Address: Unit 102, Block B, Pegasus One, Golf Course Road, DLF Phase 5, Sector 53, Gurugram, Haryana 122003, India

                        A fraud person called today claiming he is from Mobikwik. He got my details as I have shared my contact in Twitter in Mobikwik support due to yet another problem in Mobikwik which is not yet solved. I was unaware that Mobikwik support is fraud. Then he asked my registered number and 500 got debited from Mobikwik wallet. The person name I got is Ram Milan Prajapati and his UPI I'd [protected]@myicici. This type of fake person really create trouble to everyone. I request you to please check the matter so that I can receive my money.
                        Mobikwik customer support has been notified about the posted complaint.
                        Mar 25, 2022
                        Updated by tamenratted                         The mobile number of the fraud person is +[protected]‬
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                          G
                          Gautam Bohara
                          Mar 25, 2022
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                          First i put 265 rs amount deducted from bank but didn’t updated in wallet then i put 500 still amount didn’t updated
                          Mobikwik customer support has been notified about the posted complaint.
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                          Transaction id Rs.500.[protected]
                          Transaction id Rs.265.[protected].
                          Reply
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                            Ashishbabu0505
                            from Kottayam, Kerala
                            Mar 25, 2022
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                            I did an imps transaction from mobikwik wallet to my bank account on 22nd march 2022. However the amount got deducted from my mobikwik wallet but the same went to Pending state and not credited to my bank account. Mobikwik simply gives roboted and copy paste replies of money will be back within 2-3 working days.. but the given time frame is over now and still i didn't received my money.

                            transaction id -5dac72c2bdaa7
                            Mobikwik customer support has been notified about the posted complaint.
                            Apr 05, 2022
                            Updated by Ashishbabu0505                             Not yet resolved my past issue. Mobikwik simply says it's refunded 5 to 7 business days but it's almost over 12 days.

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                              S
                              Syed_Blr
                              from Bengaluru, Karnataka
                              Mar 25, 2022
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                              Website: IRCTC

                              On the 21st of March tickets were booked on the IRCTC website for Bangalore to Pune. and then while payment was being made the payment failed. Have been waiting for the refund to happen but it has not happened till date. Request you to please look into the matter and have the money refunded. I have attached the screenshot for your reference.
                              Mobikwik customer support has been notified about the posted complaint.
                              Mar 25, 2022
                              Updated by Syed_Blr                               Posting this on behalf of the concerned person
                              pls trace the transaction and reverse the payment as soon as possible
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                                P
                                Persu
                                from Mumbai, Maharashtra
                                Mar 24, 2022
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                                Address: Mobiwik, Gurgaon

                                Ordered Groceries from Flipkart but after entering the OTP Money Got Deducted from My Wallet (American Express Blue Card) but order not placed stated Payment confirmation Pending from Bank.
                                After having conversation with Flipkart Team on 21st March They said payment still not reflected kindly contact Bank for same.
                                I Called Mobiwik Team they said Payment from Wallet is Gone Through but Amount is stuck in process it will take 35 days to resolve.
                                I can't wait till that time as your credit bill will be generated within 8 days to pay the due amount.
                                Need this case to be resolved before my due date.
                                details
                                Date of incident - 16/03/2022
                                Time:- 9:45PM
                                Merchant Name:- Flipkart
                                Request - Refund
                                Amount - 1075/-
                                Mobikwik customer support has been notified about the posted complaint.
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                                  R
                                  Raj@1996
                                  Mar 24, 2022
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                                  Have a complain with Mobikwik.
                                  I was doing a recharge and for that I have added money in Mobikwik wallet and while doing the payment there was no any to pay from the wallet rather zip payment was the only option available . Also, for using ZIP they are charging 99 rs extra .
                                  When I tried to contact the customer care, noone was there to respond . I have very bad experience with Mobikwik.
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    K
                                    Kshitij Jha
                                    Mar 24, 2022
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                                    Address: Gururgram, Haryana

                                    Three different transactions amounting to INR 30, 040 happened on my Mobikwik wallet account on 10.03.2022 at around 2 PM afternoon.
                                    I had already submitted request to close my account in the morning itself but fraudulent transactions happened afterwards. My account number is 91xxxx8637.
                                    Since these are unauthorized transactions, I request Mobikwik Team to kindly resolve the matter, close my Mobikwik account and issue me the No objection certificate at the earliest.
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      Arunghule93
                                      from Nashik, Maharashtra
                                      Mar 23, 2022
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                                      I got loan money from your app for Rs 40000. But I am unable to use this money. Please help me to transfer this money to my bank account.
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        Ajay1304
                                        from Powai, Maharashtra
                                        Mar 23, 2022
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                                        Address: Hyderbad
                                        Website: Mobikwik

                                        Taken loan from mobikwik on 10th march and last date to pay 20th march if delay 750 extra charges added more for next 10 days. Now I had a time to pay upto 30th March with extra charges as per company norms but one of the person whatsapp me to pay amount by today and talking rude with me that don't show ur attitude pay now u r not my senior ur just a customer
                                        Mobikwik customer support has been notified about the posted complaint.
                                        Mar 23, 2022
                                        Updated by Ajay1304                                         Mobikwik fraud
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