Mobikwik Complaints & Reviews

Address: Gurgaon

Amount deducted from bank but not showing in wallet. This happened everytime i do transactions amount will deducted but not came in to wallet. They are doing fraud with customers.

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Mobikwik — Mobikwik PG transaction debited from account Prathap AP__
Jun 29, 2021
Dear mobikwik, PG transaction was deducted from my paytm upi account but was not credited to merchant account. Please check the transaction and initiate the refund as soon as possible.

Also below are some screenshots of payments. Please look into it.

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Address: Unit 102, Block B, Pegasus One, Golf Course Road, DLF Phase 5, Sector 53, Gurugram, Haryana 122003, India

I made a multiple transaction of RS 4076 from my HDFC credit card, Rs 3920 from my Icici credit card, 4076 from my uco bank account and 2593 from hdfc credit card to my bank account via mobikwik in 20th march. But it shows transaction pending, but the amount was deducted from my credit cards and bank account and its been 7 days. AS per instructed by mobikwik i raise a ticket in help section ticket no. 24359715, 24359710, 24354884 but still no action was taken. so therby I request you to kindly take immediate action and refund my amount to my bank account . i need an immediate resolution

Apr 6, 2022

Complaint marked as Resolved

The money which they deducted refund me after 16 days.

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I did a transaction of 2700 on mobikwik it's showing completed but it's not credited to the reciver where as the mobikwik app shows its completed but it's not credited to the account i even have bank statement to back it up but the mobikwik customer support is utter garbage they aren't even responding

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I did an imps transaction from mobikwik wallet to my bank account on 20th march2022. However the amount got deducted from my mobikwik wallet but the same went to Pending state and not credited yo my bank account. Mobikwik simply gives roboted and copy paste replies of money will be back within 7 working days.. but the given time frame is over now and still i didnt received my money.

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I added money to my mobikwik wallet amount with a bank transaction amount of rs. 5100 /-. Money was deducted from my bank account and still not credited into the mobikwik wallet. Kindly refund my money or atleast credit it to my wallet. My email id is swati.[protected]@gmail.com and my registered mobile number is [protected]
Thanks in advance.
Kindly do the needful.

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I paid the due amount yesterday but still app shows that i have to pay the amount

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I have added Rs 1010 to my wallet from my bank account. The money have been deducted from the bank but the mobikwik wallet has not updated. Please refund my money as soon as possible.

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I recently added rs 500 in mobikwik wallet, and it went good. But when I added rs. 500 again, the second time, my money got deducted from bank but still not credited in my mobikwik wallet.
My name is Harshit Rai, my linked mobile number is [protected] and my email is [protected]@gmail.com
Kindly either refund my money or update my wallet balance as soon as possible.

Mar 26, 2022

Complaint marked as Resolved

Today in the morning this was resolved. Thank you so much

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Address: Unit 102, Block B, Pegasus One, Golf Course Road, DLF Phase 5, Sector 53, Gurugram, Haryana 122003, India

Website: www.mobikwik.com

Hello Sir/Ma'am. I have added money to the UPI of my MobiKwik account. The transaction is successful with order id[protected]. But the amount is not yet added to either my wallet or the bank account. I have tried calling customer care but could not connect after multiple attempts. As such I have registered a query in the help section of mobikwik with ticket id[protected]. Nothing has been heard till now. Kindly request you to solve my issue.

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Address: Unit 102, Block B, Pegasus One, Golf Course Road, DLF Phase 5, Sector 53, Gurugram, Haryana 122003, India

A fraud person called today claiming he is from Mobikwik. He got my details as I have shared my contact in Twitter in Mobikwik support due to yet another problem in Mobikwik which is not yet solved. I was unaware that Mobikwik support is fraud. Then he asked my registered number and 500 got debited from Mobikwik wallet. The person name I got is Ram Milan Prajapati and his UPI I'd [protected]@myicici. This type of fake person really create trouble to everyone. I request you to please check the matter so that I can receive my money.

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Mar 25, 2022

Updated by tamenratted The mobile number of the fraud person is +[protected]‬

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First i put 265 rs amount deducted from bank but didn’t updated in wallet then i put 500 still amount didn’t updated

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G

Gautam Bohara

Mar 25, 2022

Transaction id Rs.500.[protected]
Transaction id Rs.265.[protected].

Reply

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I did an imps transaction from mobikwik wallet to my bank account on 22nd march 2022. However the amount got deducted from my mobikwik wallet but the same went to Pending state and not credited to my bank account. Mobikwik simply gives roboted and copy paste replies of money will be back within 2-3 working days.. but the given time frame is over now and still i didn't received my money.

transaction id -5dac72c2bdaa7

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Apr 05, 2022

Updated by Ashishbabu0505 Not yet resolved my past issue. Mobikwik simply says it's refunded 5 to 7 business days but it's almost over 12 days.

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Website: IRCTC

On the 21st of March tickets were booked on the IRCTC website for Bangalore to Pune. and then while payment was being made the payment failed. Have been waiting for the refund to happen but it has not happened till date. Request you to please look into the matter and have the money refunded. I have attached the screenshot for your reference.

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Mar 25, 2022

Updated by Syed_Blr Posting this on behalf of the concerned person
pls trace the transaction and reverse the payment as soon as possible

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Address: Mobiwik, Gurgaon

Ordered Groceries from Flipkart but after entering the OTP Money Got Deducted from My Wallet (American Express Blue Card) but order not placed stated Payment confirmation Pending from Bank.
After having conversation with Flipkart Team on 21st March They said payment still not reflected kindly contact Bank for same.
I Called Mobiwik Team they said Payment from Wallet is Gone Through but Amount is stuck in process it will take 35 days to resolve.
I can't wait till that time as your credit bill will be generated within 8 days to pay the due amount.
Need this case to be resolved before my due date.
details
Date of incident - 16/03/2022
Time:- 9:45PM
Merchant Name:- Flipkart
Request - Refund
Amount - 1075/-

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Have a complain with Mobikwik.
I was doing a recharge and for that I have added money in Mobikwik wallet and while doing the payment there was no any to pay from the wallet rather zip payment was the only option available . Also, for using ZIP they are charging 99 rs extra .
When I tried to contact the customer care, noone was there to respond . I have very bad experience with Mobikwik.

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Address: Gururgram, Haryana

Three different transactions amounting to INR 30, 040 happened on my Mobikwik wallet account on 10.03.2022 at around 2 PM afternoon.
I had already submitted request to close my account in the morning itself but fraudulent transactions happened afterwards. My account number is 91xxxx8637.
Since these are unauthorized transactions, I request Mobikwik Team to kindly resolve the matter, close my Mobikwik account and issue me the No objection certificate at the earliest.

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I got loan money from your app for Rs 40000. But I am unable to use this money. Please help me to transfer this money to my bank account.

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Address: Hyderbad

Website: Mobikwik

Taken loan from mobikwik on 10th march and last date to pay 20th march if delay 750 extra charges added more for next 10 days. Now I had a time to pay upto 30th March with extra charges as per company norms but one of the person whatsapp me to pay amount by today and talking rude with me that don't show ur attitude pay now u r not my senior ur just a customer

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Mar 23, 2022

Updated by Ajay1304 Mobikwik fraud

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I have added Rs.2000 from my IDBI bank account to my MOBIKwik account. And Rs.2000 is credited from my IDBI account. But my MOBIKwik wallet balance showing Rs.0. Please refund my mony as soon s possible. My mobile no. is [protected]. My Email Id is [protected]@gmail.com

Mar 23, 2022

Complaint marked as Resolved

The company added my Rs. 2000 in my wallet

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Mobikwik Complaints & Reviews

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Mobikwik reviews & complaints page 53

Amount deducted from bank but not showing in wallet.

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Mobikwik Mobikwik PG transaction debited from account Prathap AP

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Transaction in pending state

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Money debited from me but not credited to the receiver

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Imps transfer pending from last 7 days

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Unsuccessful transaction

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Refunded the overdue amount

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Money not updated in wallet

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Money got deducted from bank but mobikwik wallet not credited

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Money added through UPI but not credited to wallet or bank account

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Fraud person from Mobikwik

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Wallet balance not updated but amount deducted from bank account

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IMPS transaction pending since 22nd March 2022

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Refund for a Railway Transaction

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Refund for incomplete Transaction from Wallet

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Payment modes of Mobikwik

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Fraudulent transactions on my Mobikwik ZIP wallet account

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Not able to use loan money.

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Taken loan from mobikwik and extra charges also added for late payment but asking to pay before date only

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My Wallet balance did not update

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