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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 68

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N
Nisha28793
Dec 29, 2021
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Dear sir/madam,
This is Nishanth on 27th I made payment to my wazirx account through mobikwik payment gateway still now its not credited and not reversed to my account kindly refund it to my account.

Name : Nishanth kumar
Mobile number : [protected]
Amount : Rs.2291.86
Ref number :[protected]
Your VPA : [protected]@icici
Debited date : 27/12/2021
Mobikwik customer support has been notified about the posted complaint.
Dec 31, 2021
Updated by Nisha28793 No one responded as of now refund not came going to complaint in ombudsman
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    Protim1234
    from Kulpi, West Bengal
    Dec 29, 2021
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    My account is disabled to unblock my account. My account is linked to [protected] this number. Please solve the problem.
    Mobikwik customer support has been notified about the posted complaint.
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      J
      Javeed7726
      Dec 28, 2021
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      Address: Qayyum plot mafco road Nanded

      Mohammed Haroon Case no CS/03219
      NET. Mjpjay Code mir22
      My Fanans problem low
      Doctor is plan Lu-177 Dotatate PRRT is
      Not Expect mjpjay sceem in Tata Memorial Hospital in mumbai
      Request is Me Help

      Thanks 👍
      Mobikwik customer support has been notified about the posted complaint.
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        C
        chintamanicv7
        from Mumbai, Maharashtra
        Dec 28, 2021
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        Website: www.mobikwik.com/contact

        Hi Team,

        Om 3rd Dec 2021, Fraud happen in my mobikwik account - ending with 0236, i got 16 times redeem code of Google Playstore Rs:- 1500 each + one code for Rs:- 120.

        I raised my complaint but no positive response from customer care

        I want my money REFUND IMMEDIATELY.

        Thanks
        Chintamani
        Mobikwik customer support has been notified about the posted complaint.
        Dec 28, 2021
        Updated by chintamanicv7         My account HACK security breach happened on 3rd Dec 2021, raised complaint but no response from customer care people.

        Requesting you please do needful on this request raised please...
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          D
          [email protected]
          Dec 28, 2021
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          I have added funds through mobikwik upi amount credited to mobikwik succesfully but not reached to merchant site then where did my money went, it has been more than 1 month still i did not got my refund money.help me
          Mobikwik customer support has been notified about the posted complaint.
          Dec 28, 2021
          Updated by [email protected]           Check this transaction details

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            B
            bigchief
            from Chittoor, Andhra Pradesh
            Dec 28, 2021
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            Address: 5th floor HUDA CITY CENTRE SECTOR 29 GURUGRAM HARYANA
            Website: mobikwik

            I have purchased LG WASHING MACHINE FOR RS27490/- FROM RELIANCE DIGITAL STORE ON 10/12/2021 THRU MOBIKWIK WALLET ORDER NO WMBK[protected] .As per their offer which is now current I should have got back Rs400/- as cash back .The same has not been recd . I have raised a complaint no 22545953 in their website & there is no favourable response . My efforts to get issue resolved thru customer care no[protected] has not fructified as they are not able to connect me to the concerned person as the CALL VOLUMES ARE VERY HIGH.
            Mobikwik customer support has been notified about the posted complaint.
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              A
              Asluhere
              Dec 28, 2021
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              I made a transaction of 1000 rupees to a merchant, during transaction firstly money got deducted from mobiwik wallet and then it showed something went wrong and the merchant didn’t received my money
              In MobiKwik transaction history it shows no invoice for this transaction
              Now i want my money back and why MobiKwik shows no invoice for this transaction
              Mobikwik customer support has been notified about the posted complaint.
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                B
                bibhuti bhusan nayak
                Dec 28, 2021
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                Address: Mumbai,India

                I have transferred money to bill of medicine using mobikwik on dt.1.12.2021, but the transaction is failed.but in the app it is showing success, but not able to generate invoice.After several contact to customer care no, they always experience large volume everyday and every movement.After contact through Facebook messanger, they asked for account statement, i have submitted the same several time, But after 28 days the money is not credit.Transaction Id: 22cf1e23ec672/ dt.01.12.2021 amount Rs.2428.46
                Mobikwik customer support has been notified about the posted complaint.
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                  T
                  Tejasvi2000
                  from Gwalior, Madhya Pradesh
                  Dec 27, 2021
                  Resolved
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                  Resolved

                  I made a payment to L51202_Myntra Designs Pvt Ltd (order ID-[protected]), the payment was not received but the amount was deducted from my bank account. I made a complaint to MobiKwik and they generated a ticket ID 22586681, Its been more than a week now, I have made so many calls to mobikwik they are taking any calls and they are not even replying in the help and support section in their app.
                  I am so tired making calls every hour to mobikwik and waiting for their reply. Mobikwik doesnt understand that people have other important stuff to do instead of just calling to their customer care no. I am highly disappointed with their service.
                  Jan 8, 2022
                  Complaint marked as Resolved 
                  The amount is refunded
                  Mobikwik customer support has been notified about the posted complaint.
                  Dec 27, 2021
                  Updated by Tejasvi2000                   The customer care not attending calls.
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                    S
                    ShashikantAarya
                    Dec 27, 2021
                    Resolved
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                    Resolved

                    My transaction from mobikwik wallet to coindcx (Neblio technologies Pvt LTD) has failed but money deducted from my mobikwik wallet
                    I want my money back
                    Money should be refunded to my mobikwik wallet
                    Plz resolve my issue
                    Help me
                    Name-Ganga Kumar
                    Mobile No.-[protected]
                    Transaction Amount:9107.21
                    Transaction date:24 Dec 2021
                    Dec 30, 2021
                    Complaint marked as Resolved 
                    Resolved but scam happen to me My privacy has been leaked somehow
                    Mobikwik customer support has been notified about the posted complaint.
                    Dec 27, 2021
                    Updated by ShashikantAarya                     Here are the details of transaction
                    2 Screenshots

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                      J
                      Jabbark0143
                      Dec 27, 2021
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                      Iam complain against mobikwik zip account. Iam already closed my mobikwik zip account, complain my closed all loan amount in my account and I don't know why mobikwik borrow loan amount in my account, mobikwik team fraud us and my cibil score is down. 45 days complete but mobikwik team not solve my problem.
                      My english is not good but I hope mobikwik team is understand my writing.
                      My email id [protected]@gmail.com
                      My registration number is [protected]
                      Mobikwik customer support has been notified about the posted complaint.
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                        J
                        Jabbark0143
                        Dec 27, 2021
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                        Hello, iam complain against mobikwik zip account. Iam already closed my mobikwik zip account, complain my closed all loan amount in my account and I don't know why mobikwik borrow loan amount in my account, mobikwik team fraud us and my cibil score is down. 45 days complete but mobikwik team not solve my problem.
                        My english is not good but I hope mobikwik team is understand my writing.
                        My email id [protected]@gmail.com
                        Mobikwik customer support has been notified about the posted complaint.
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                          D
                          divyesh16
                          from Bhavnagar, Gujarat
                          Dec 27, 2021
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                          Refund of failed transaction - order ID 404906050562

                          Respected sir,

                          I had made a payment of Rs. 1127.50/- on 1/12/21 using Mobikwik Blue American Card but the transaction failed and the amount was deducted.
                          This transaction was shown successful so I contacted to the merchant but they had already informed me that transaction is failed.

                          So I rise a complaint on 2/12/21 using Ticket ID 22283137 and they inform me that refund is credited in 7-10 working days...
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                          S
                          Sanjy Naidu
                          Dec 26, 2021
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                          Refund has been issued by the merchant and it's been 12 days no response from service side and customer support side.
                          Mobikwik customer support has been notified about the posted complaint.
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                            K
                            krishnakrpa
                            from Pune, Maharashtra
                            Dec 25, 2021
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                            Dear team,

                            Date if transaction 24.12.2021
                            During transaction to CoinDX through mobikwik, my amount
                            Rs. 1011.80 got deducted 2 times from Bank
                            Total amount deducted 2023.60 Rs
                            tr.id of bank[protected] and[protected]
                            this amount has not been credited to CoinDx

                            Please refund the same amount to my bank

                            regards
                            Krishna Kumar Pandey
                            [protected]
                            Mobikwik customer support has been notified about the posted complaint.
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                              B
                              Basha Babu
                              Dec 24, 2021
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                              Hi Team,

                              My money 2422 got debited from mobikwik and not credited in my wazirx account. Please resolve the issue ASAP and credit my money.
                              Mobikwik customer support has been notified about the posted complaint.
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                                A
                                Anmol Munjal
                                Dec 23, 2021
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                                Address: Gurgaon
                                Website: Gurgaon

                                On[protected] while adding money to wazirx via MobiKwik money got deducted but not credited in MobiKwik nor in wazirx account.

                                MobiKwik wallet shows transaction 5088 but cannot give invoice for that. It's more than 8 days my amount not not refunded.

                                MobiKwik help center and landline number both are fraud no ones pickups phone and the help center given on app doesn't even submits the application.

                                Please help me resolving this issue
                                Mobikwik customer support has been notified about the posted complaint.
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                                  R
                                  Ronny14398
                                  Dec 23, 2021
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                                  Sir/Madam

                                  I had complained about my query on 15 December 2021 my complain no.22530072. MR. Rohan is handling the matter. The issusu is not resolved yet why it's taking so much time to resolve the issue.

                                  On 15th I made a transaction for my airtel Digital at 8.39 pm. For the same transaction twice the amount of 237.5 is deducted from my ZIP account.

                                  Do resolve the problem as soon as possible. And send me the grievance email

                                  Regards

                                  Ronny Paul Fernandes
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    B
                                    Bharat Sabannavar
                                    Dec 21, 2021
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                                    My amount deducted on 03/12/2021 but not refunded, RR No[protected] so many times I complained but still not resolved my problem.
                                    please find attachment of bank statemt still not credited.
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      7
                                      7439603809 refund ID is call
                                      Dec 21, 2021
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                                      Address: Indian

                                      I'm sorry I missed your call
                                      Mobikwik customer support has been notified about the posted complaint.
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