Mobikwik Complaints & Reviews

Refund has been issued by the merchant and it's been 12 days no response from service side and customer support side.

Dear team,

Date if transaction 24.12.2021
During transaction to CoinDX through mobikwik, my amount
Rs. 1011.80 got deducted 2 times from Bank
Total amount deducted 2023.60 Rs
tr.id of bank[protected] and[protected]
this amount has not been credited to CoinDx

Please refund the same amount to my bank

regards
Krishna Kumar Pandey
[protected]

Hi Team,

My money 2422 got debited from mobikwik and not credited in my wazirx account. Please resolve the issue ASAP and credit my money.

On[protected] while adding money to wazirx via MobiKwik money got deducted but not credited in MobiKwik nor in wazirx account.

MobiKwik wallet shows transaction 5088 but cannot give invoice for that. It's more than 8 days my amount not not refunded.

MobiKwik help center and landline number both are fraud no ones pickups phone and the help center given on app doesn't even submits the application.

Please help me resolving this issue

Sir/Madam

I had complained about my query on 15 December 2021 my complain no.22530072. MR. Rohan is handling the matter. The issusu is not resolved yet why it's taking so much time to resolve the issue.

On 15th I made a transaction for my airtel Digital at 8.39 pm. For the same transaction twice the amount of 237.5 is deducted from my ZIP account.

Do resolve the problem as soon as possible. And send me the grievance email

Regards

Ronny Paul Fernandes

My amount deducted on 03/12/2021 but not refunded, RR No[protected] so many times I complained but still not resolved my problem.
please find attachment of bank statemt still not credited.

I'm sorry I missed your call

Please refund my money as txn failed on 8th but I haven't received my amount.

Money transferred

Transaction Id: OMK246464d18591baf

Dec 8, 2021 3:25:34 PM

Failed : ₹ 8000.0

.

Mobikwik team is not having control on there agent team they are continously calling and harrasing me alot i am facing thereat from them so its request to take action the attached number as they are not having any knowledge how to talk to the customer care team
please do it immediately or else i will file Mental harrasment case on mobikwik team

Dear mobikwik,

Humble requesting you to deactivate my account I'm begging you i don't need your wallet it's cheating and deducted money for transferring to bank none payment apps are doing such loathe acts God is the judge he will punish you righteously. Your company will never Prosper.

I really don't know why you given 3000 Rs wallet money.

I didn't ask for that
Y do you use cheap tricks to deduct money by the name of insurance.

Shame on you for your existence..!

Prove your worth earn money righteously..!

Use the following year y

On my own and it's

I paid 3801 rupees for car insurance renewal through mobiwik on 23rd Nov but still showing pending. I complained on this platform on 5th Dec that also didnt work. What a pathetic service by mobiwik which cudnt solve simple prblm in one month. Cust care or help options are limited of no use, always prompt we are trying to solve wait for 24 to 48 hours.

I was adding money 1200.84rs in mobikwik wallet, transaction was failed but money was deducted from bank account but not added in wallet, when i checked in mobikwik wallet it is showing transaction was successful, but in wallet it is not added yet and when i am clicking on transaction history of 1200.84rs it is saying "invoice is not available for this transaction ".
i also complained on mobikwik but it's been more than 48hrs still no response from them

O the following link for you of

Money is pending ticket

Mobikwik transaction id IMBK[protected]
PostPe virtual card id[protected]
I did a transaction on MobiKwik on 3rd December but due to some reason the transaction failed and balance was debited from my account.I spoke to MobiKwik customer service several times over calls and emailed complaints but till now no solution has been received.I had done Bharatpe transaction with PostPe card but balance is not reversed back to my PostPe account yet. I also talked to Postpe customer care on mail and call but they only said that your transaction is successful from us on MobiKwik.The people of PostPe said that you talk to the Mobikwik company.Now I have lost every hope that I will get my balance back or not.so help me please

I wanted to add funds to my wazirx account. I was asked to try it through mobikwik. I did not have enough money in my mobikwik wallet and hence used my debit card (SBI) to deduct the money. Mobikwik charged around 174 rupees for the transaction. I agredd and 9974 got deducted from my SBI bank account. But, this money never got transferred to Wazirx. Wazirx is showing transaction failure. Typically, for every transaction mobikwik gives an invoice. But for this transaction, though it is shown in my transactions page, I am not able to get the invoice. Looks like, Mobikwik is not able to manage these type of transactions. Have put a complaint with mobikwik portal.. but even after 24 hours there is no response.

These are the transaction details:
Paid from Card(#OrderId:ZP5d24c0af22719)
Transaction Id: ae2b67df5be65e56c34a

Mobile wallets like mobikwik should quickly refund money for failed transactions... customer service should be quick, they are not picking up calls i have been in waiting from last one hour ... I gave a complaint in their portal and even after 14 days, there is no response...

Mobikwik is not refunding the amount since 20 days

Registered mobile [protected]
Ticket id 22416363
Amount deducted 1925

Indian Bank of the same of the