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Mobikwik Complaints & Reviews

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Mobikwik reviews & complaints page 71

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A
Amrit Tubid
Nov 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Successful payment but order not placed

I was ordering on Myntra.com and successfully paid via Mobikwik wallet, money was debited, but the order was never confirmed. I emailed Mobikwik support but they are not responding since 2 days.

Kindly revert the transaction and refund my money.

I only have the following document of the transaction.
order ID:[protected]
time of order: 22:58, Wednesday, 22 Nov 2021

incl: ss of invoice...
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Y
Yokeswaran S
from Chennai, Tamil Nadu
Nov 26, 2021
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Non crediting of amount Rs.51000/- to Mobikwik wallet

Address:No.1B, Flat No.1, PILLAIYAR KOIL STREET, MADHANAPURI NAGAR, KOLAPAKKAM, VANDALUR

On 25/11/2021 around 12:58 PM, I have trying depositing the amount Rs.51, 000/- ( Rupees fifty one thousand) only from my Saving bank account to Mobikwik Wallet, but amount only deducted from my ICICI Saving account, amount not deposited to Mobikwik wallet.

Request reconcile your statement and refund me the said account at the earliest please.

I have attached connected documents for your ready reference please....
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P
pradeepsharma640
from Ghaziabad, Uttar Pradesh
Nov 26, 2021
Nov 26, 2021
This thread was updated on Nov 26, 2021
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Mobikwik My Aadhaar linked to another Account

My name is Pradeep Kumar Sharma recently i downloaded mobikwik app and
registered as new and when i doing KYC i got error message that
"This aadhar Number is linked to another mobikwik account please
enter new one" and i called Mobikwik customer care 2 times.On 1st
time on 23/11/2021 one customercare executive told that he registered complaint i
have upload orginal adhaar id on mobwik complaint section...
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pradeeepsharma640
from Ghaziabad, Uttar Pradesh
Nov 26, 2021
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My Aadhaar linked to another Account

My name is Pradeep Kumar Sharma recently i downloaded mobikwik app and registered as new and when i doing KYC
i got error message that "This aadhar Number is linked to another mobikwik account please enter new one" and
i called Mobikwik customer care 2 times.On 1st time on 23/11/2021 one customercare executive told that he registered complaint
i have upload orginal adhaar id on mobwik complaint section so i uploaded...
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R
RAKESH GUPTA 8726
Nov 25, 2021
Nov 25, 2021
This thread was updated on Nov 25, 2021
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From my credit card Amount deducted but not created

Address:Varanasi up

Dear. Sir,
I, Transfer money from my credit card eding with 2004 to my sbi bank account, but amount not created to my account and debited my credit card..

Transaction amount 7770.54...
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Address:ST2-131, Busstand colony godavarikhani

Please unblock my account so that I can invest in crypto urgent And my money is not added to the wallet but it was debited from my account on 23rd 0ct 2021
You can see that in the following bank statement given below
23 Nov
2021
TO TRANSFERUPI/
DR/[protected]/MOBIK
WIK/ICIC/mobikwikad/NATRANSFER
TO
[protected]
5, 500.00
Email:[protected]@gmail.com
Phone:[protected]...
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Address:ST2-131, Busstand colony,godavarikhani

Please unblock my account so that I can invest in crypto urgentAnd my money is not added to the wallet but it was debited from my account on 23rd 0ct 2021
You can see that in the following bank statement given below
23 Nov
2021
TO TRANSFERUPI/
DR/[protected]/MOBIK
WIK/ICIC/mobikwikad/NATRANSFER
TO
[protected]
5, 500.00
Email:[protected]@gmail.com
Phone:[protected]...
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S
Samarth108
from Delhi, Delhi
Nov 25, 2021
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Amount paid to Mobikwik but not deposited to coin dcx app

I paid Rs.5000 via my bank account to Mobikwik on 24th Nov 2021, around 11 pm, the payment to Mobikwik was successful to Mobikwik but the amount is not deposited to coin dcx app.

Reference number :[protected]...
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Money dedected from my bank account but not received at merchant account and I hav attached a screenshot of the transaction as well I have transferred 4000, 2000 on 16th November and 2000 on 23. November and both of these has same issue that I have explained above...
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M
Mageshbabuu
from Chennai, Tamil Nadu
Nov 25, 2021
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Reactivate mobikwik zip pay

Dear sir/mam

I am one o[censored]r user mobikwik I settle my bill amount and penalty everything I should paid off at zip pay later app yesterday 3:15 pm onwards till now my account is not reactiveated, I chat on app also 24 hours after its activitate they said but till now can't reactivate in this mail I attached screenshot, am expecting from your kind response pls kindly solved it my issues.reactivated my zip pay app again.TILL...
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P
Pushpendra.1
Nov 24, 2021
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Debited 16000 from my SBI account

Address:Gurgaon

From my SBI account total debited 16000 rs on 3th of June 2021 Debited 3000. 7th of june 2021 Debited 4000 rs. 8th of june 2021 Debited 2000rs. 12th of june Debited 2000rs. 16th of june Debited 2000rs. 19th of june Debited 2000rs. 21th of june 1000rs. Transaction id- 1 by debit card - OTHPG 600600 Mobikwik Gurgaon. 2- by debit card - OTHPG 227488 Mobikwik Gurgaon. 3- by debit card - OTHPG 687462 Mobikwik Gurgaon. 3-by debit card - OTHPG 248914...
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P
Prakashcoin
Nov 24, 2021
Nov 25, 2021
This thread was updated on Nov 25, 2021
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From Money Debited but not reflected in COINDCX

When I have added money through mobikwik to COINDCX money has been successfully debited but not reflected till now in COINDCX, it shown pending in COINDCX, Worst service ever, you can see my screenshot.

Kindly resolve my issue,...
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R
Rajeevrocx18
from Korba, Chhattisgarh
Nov 24, 2021
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Multiple loan account shown in my cibil and overdue

I am already discussed this issue to in cred private ltd. they told me we are a only lender partner of mobikwik they told me ask this reason to mobikwik why overdue shown in my cibil report when i have already paid my emi amount on time in every month. aand i have applied for only one loan from mobikwik which emi is timely auto debit from my bank account in every month but they show one other account in my cibil which is overdue in sept month...
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I tried to transfer amount Rs.304 to my bank account from my wallet I tried to even complaint but it shows me only one ticket in 12h...
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Money Deducted but not received in Mobikwik wallet.
mohd muntalif
from BIJNOR, Uttar Pradesh
Nov 24, 2021
I added Money Rs 200 from my bank account to Mobikwik Wallet on 12/11/2021 by the Time ( 10:50 AM). The money was deducted from my account but not received by Mobikwik wallet.

Please send back my refund of one transaction as soon as Possible.
Name- Mohd Muntalif
Phone Number- [protected]...
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D
Dj salian
Nov 24, 2021
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Fraudulent in application

Address:India

I’m deeraj Kumar v salian, I have opened mobikwik application and deposited 48000 rupee to wallet for the transaction.. after sometime All the money has been deducted without knowing me..

Could you please look into it and lodge a complaint ..

I have enclosed all the details where it was deducted ..

Regards,
Deeraj...
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I've placed an order on Myntra and paid it through Mobikwik via UPI. Amount got deducted from both MOBIKWIK wallet and Bank, but order is not placed on myntra.
I've tried multiple times to contact MOBIKWIK, but they don't respond

Myntra says they haven't received the amount

I need a refund of my amount.

The order ID in Mobikwik is : [protected]...
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P
prajwal1054
Nov 23, 2021
Nov 23, 2021
This thread was updated on Nov 23, 2021
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Enable my account and add my money to the wallet that is deducted

Address:ST-131, Busstand,godavarikhani
Website:www.mobikwik.com

Please Enable my account and add my money to the wallet that is deducted from my account...
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P
Prakash Vardhan
from New Delhi, Delhi
Nov 23, 2021
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Transaction failed but money is already deducted

Website:e-pay.mobikwik.com/payment

Money is deducted during taking flight ticket while showning transation failed. How long does it take to refund my money....
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M
Manoj Dictiya
Nov 23, 2021
Nov 23, 2021
This thread was updated on Nov 23, 2021
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Loan have come I don't want rs28991

Address:Shaheed Bhagat Singh Colony Karawal Nagar

Dear team, I have not taken any loan from Mobikwik, my mobikwik other wallet has received Rs.28991. I don't want this loan because I can't pay EMI but I haven't received any response yet. I don't think it's mail, no mail does not reward please help meI don't think it's mail, no mail does not reward please help me my name is manoj kumar...
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