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Mobikwik Complaints & Reviews

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Updated: Nov 28, 2025
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Mobikwik reviews & complaints page 71

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M
Mehul165
from Mumbai, Maharashtra
Dec 6, 2021
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Double payment but money not refund

Address: Sakinaka

I made medicine order, where 2 payment deducted in which 1 medicine order confirmed and other payment deducted and money not refunding Mobikwik. [protected]...
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omendra15
Dec 6, 2021
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My Mobikwik wallet account has blocked by Mobikwik.when I'm trying to login it shows message as 'User is disabled'
Mobikwik customer support has been notified about the posted complaint.
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I have not received any response from Mobikwik team. Seems, their support team is not capable to support their users. I have raised concern on emails many times but didn't receive any response.
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    omendra21
    from Noida, Uttar Pradesh
    Dec 6, 2021
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    6 weeks ago, my Mobikwik wallet account has blocked by Mobikwik.when I'm trying to login it shows message as 'User is disabled'
    Mobikwik customer support has been notified about the posted complaint.
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      A
      anim1972
      from Hāora, West Bengal
      Dec 6, 2021
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      02 of my transaction on 04.12.2021 from mobikwick wallet to wazirx were money deducted but deposit rejected by wazirx. The money still not reflected in mobikwik wallet. Transactions were 9900 and 9300.

      Regards
      Animesh maiti
      Ph [protected]
      Mobikwik customer support has been notified about the posted complaint.
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        T
        tejaswini leshya
        Dec 6, 2021
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        Hi MobiKwik team,

        I made a transaction on 12th nov through MobiKwik to Myntra, due to technical issues myntra has initiated the refund and they have shared the transaction details too, and I have raised a request on MobiKwik on 26th nov till date I don’t see any update on my ticket.

        Please find the below screenshots of Myntra and MobiKwik payment.
        +2 photos
        Mobikwik customer support has been notified about the posted complaint.
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          Çhäkrý Áløñë
          Dec 5, 2021
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          Money was deducted from Mobikwik wallet and transaction was rejected by merchant ..it has been 24 hours no response from Mobikwik
          Mobikwik customer support has been notified about the posted complaint.
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            S
            Sunstar98
            Dec 5, 2021
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            Resolved

            Address: Bangalore

            I have debited 8094 rs from wallet into coindcx account but it hasn’t been debited in the coindcx wallet it has been over 24 hours please resolve the issue and give me my money back
            +4 photos
            Dec 7, 2021
            Complaint marked as Resolved 
            Mobikwik customer support has been notified about the posted complaint.
            Dec 07, 2021
            Updated by Sunstar98             All fraud people call from This website do not trust this website I have received 4 fraud calls telling me to download anydesk app which allows them to control your phone .. don’t trust them
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              S
              Shivank23
              from Ghaziabad, Uttar Pradesh
              Dec 5, 2021
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              Hello sir

              I have done a transfer of RS 10000 to my coinswitch kuber account using mobiKwik (wallet to bank transfer) on 4th Dec 2021. But the amount is not reflected to my account. I tried to call then from 4th dec to tilldate many time but it is not getting connected. I have even registered a complaint in their help section, But still my problem is not resolved yet.

              My issue details

              I have transferred an amount of 10000 from my mobiKwik wallet to the coinswich account using wallet to bank transfer mechanism. Since the amount is not credited to my coin switch account, I have tried to contact mobiKwick and coinswitch. But getting connected with mobiKwik is very hard (mobiKwik contact no:[protected]. I contacted coinswtich customer service. Their reply is given below.
              +1 photos
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                B
                billavamsi
                Dec 5, 2021
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                Sad to say, this Indian company has no value for customers' money. I have made a transaction of 9000 through mobikwik, but the amount got deducted from my account and not got addwd to my walllet or the merchant wallet. Mobikwik has also not generated invoice for that transaction. Isnt this a fraud. Kindly look onto the issue.
                Mobikwik customer support has been notified about the posted complaint.
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                I have paid my amount of 3086 but merchant has not recieved yet and amount has been deducted.Kindly update the status on p0 priority

                Invoice is not available for this transaction - Comment #4035086 - Image #0
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                  P
                  Prithviraj Dinesh chowhan
                  Dec 5, 2021
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                  Website: Mobiwik

                  I paid 3801 rupees to buy car insurance through mobiwik app on 23rd November, amount was deducted from my account but its showing pending till now. There is no proper platform or customer care to solve this.
                  +2 photos
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                  Mobiwik is such a pathetic app which couldn't solve a simple problem in 10 days. A payment was done but still showing pending. There is no proper customer care to speak directly
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                  I have posted a complaint regarding pending transaction through mobiwik, its not solved but a few persons will call u as posing customer care n they will tell u to install app TeamViewer thru which they will take control of your phone n will steal your money. So plz dont fall to such persons.
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                    R
                    Rrandeep
                    from Ranchi, Jharkhand
                    Dec 4, 2021
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                    My money has been deducted from account(Rs.10000) but it has not been recieved by the merchant who is coindcx. It's been more than 7 hours and still no confirmation. Moquik claims successfull transfer but coindcx claimes deposit stuck because money not revieved from mobiquik.
                    I need the Saud amount so please kindly see to my complaint
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                      8
                      82Rakesh
                      from Ghaziabad, Uttar Pradesh
                      Dec 3, 2021
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                      Yesterday on 02.12.2021 I make a payment of appx 18000 from credit card to bank for rent payment, but still it is pending. I don't understand why it is delaying. This is my second issue in last 3 days.
                      Mobikwik customer support has been notified about the posted complaint.
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                        A
                        ajnas muhammed
                        Dec 3, 2021
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                        Transferred money is missing

                        Address: 5th Floor, Huda City Centre Metro Station, Sector 29, Gurugram, Haryana – 122001

                        Hello sir

                        I have done a transfer of RS 9991.54 to my coinswitch kuber account using mobiKwik (wallet to bank transfer) on 26th Nov 2021. But the amount is not reflected to my account. I tried to call then from 26th nov to tilldate many time but it is not getting connected. I have even registered a complaint in their help section, But still my problem is not resolved yet.

                        My issue details

                        I have...
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                        8
                        82Rakesh
                        from Ghaziabad, Uttar Pradesh
                        Dec 2, 2021
                        Resolved
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                        Resolved

                        I am suffering due to their server down. My payment stuck and no fruitful solution is provided by them. Their customer care team is very poor. Will they pay me penalty charges for their fault?
                        Dec 2, 2021
                        Complaint marked as Resolved 
                        Complaint solved. Thanks
                        Mobikwik customer support has been notified about the posted complaint.
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                          M
                          Mega Vamsi
                          Dec 1, 2021
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                          I purchased online games credits for 800 and the money was deducted from my account but I didn't receive my credits yet it's says the payment is still pending kindly look into it and clear this situation
                          +1 photos
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                            P
                            pellakuru sudarsan
                            Dec 1, 2021
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                            Initially I have recharged for 11 rupees from their Zip pay later balance, later I got to know I have to pay 11+99 compulsory otherwise my civilscore will be reduced they said. Why didn't they ask for 99 activation fee before I recharged?. However I have paid what they asked for intime but still it's showing bill is due pay now. I don't how these type of Apps are permitted to market of innocent people.

                            The reason I installed this app is to reedem voucher I got for cooldrink but when I tried to reedem vouched it says invalid.

                            SUCH A WORST APPLICATION CANT BE IN THE MARKET. PLEASE TAKE NECESSARY ACTIONS.
                            +2 photos
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                              H
                              Harishvish18
                              Dec 1, 2021
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                              4000 rupees transaction on 23rd nov 2021 and without my notice. Now zip credit payment is due on my name. This transaction not even mentioned transaction history.
                              I had raised complaints but it is progress and all the time receive same response as auto generated reply.
                              Please help me in this.
                              Mobikwik account mobile number: [protected]
                              Fraud Transaction Date : 23 Nov 2021
                              Amount deducted: 4000
                              +2 photos
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                                B
                                Beantsinghias
                                Nov 29, 2021
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                                Money has been debited from my Mobikwik zip pay later, but that money has not been reflected in the myntra, and the myntra shows your transaction has been rejected. I need my refund as I paid through Mobikwik Zip Pay Later.
                                order id is [protected]
                                +1 photos
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                                  A
                                  Ayush@2002
                                  from Jaipur, Rajasthan
                                  Nov 29, 2021
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                                  Fake transaction

                                  Fake transaction of 4000 without permission and amount will be deducted...
                                  +1 photos
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                                  H
                                  himanshi Verma
                                  Nov 29, 2021
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                                  Address: katra sunaran

                                  This application is being used to fraudulent people and transfers their money to other accounts
                                  Mobikwik customer support has been notified about the posted complaint.
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