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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 78

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S
sharma.rakesh936
from Pune, Maharashtra
Oct 9, 2021
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Dear sir/ma'am,
Today I installed mobikwik and I told me to complete kyc after completing the kyc it told me to upload latest selfie then it said you are not eligible for for zip pay nither I applied the zip pay account nor I wanted zip pay account so please look into this because of it my cibil score should not get affected
Mobikwik customer support has been notified about the posted complaint.
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    M
    manmadha kumar
    Oct 8, 2021
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    Address: No-29,Amaravathy Nagar,Jalladian Street,, Pallikaranai
    Website: Mobikwik

    My mobikwik account is blocked. I trying to login it displays message as "user is disabled".
    My money of rs.4000/- is pending in mobikwik wallet. Neither no one is responding on mobikwik helpline number nor i can lodge complaint to mobikwik due to account blocked by mobikwik

    Registered email id - [protected]@gmail.com

    Please enable my mobikwik account
    Mobikwik customer support has been notified about the posted complaint.
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      P
      pate char Pubg mobile gaming
      Oct 8, 2021
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      Address: हरियाणा

      सर गलती से किसी और के मोबाइल नंबर पर रिचार्ज हो गया कृपया करके मेरा पैसा मुझे वापस रिफंड कर दीजिए मोबाइल नंबर है[protected] ok sir plize help me sir
      Mobikwik customer support has been notified about the posted complaint.
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        S
        Singh sainj
        Oct 6, 2021
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        I paid electricity bill but my bill was not paid and my payment got deducted
        Mobikwik customer support has been notified about the posted complaint.
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          G
          gyanstomar
          Oct 6, 2021
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          I had made an online electricity bill payment for Noida Power Company Limited on 4th Oct 2021 using my debit card.
          While the amount was deducted from my bank account but the same has not been credited into the merchants account i.e. NPCL .

          Attached here is the txt message received from my bank.

          Please arrange to investigate and sort out.

          Regards
          Gyan Singh Tomar
          Consumer no. for NPCL [protected]
          Mobikwik customer support has been notified about the posted complaint.
          Oct 18, 2021
          Updated by gyanstomar           Hi, no progress in my case. Any update.
          Oct 27, 2021
          Updated by gyanstomar           Hello.. there is no resolution provided to my issue. How long it is going to take?

          Anybody looking into it??????????????????????????????
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            M
            mohdrajme
            Oct 6, 2021
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            Did a mobikwik payment of Rs.270 (54.95 wallet balance+215.05 account money) by approving Mobikwik pg towards TATASKY DTH recharge. It didn't reach the merchant. The money got debited.

            UPI Transaction ID:[protected]
            Order ID: OMK244554c7f5c1e65
            Mobikwik customer support has been notified about the posted complaint.
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              M
              Manish_chugh
              from Delhi, Delhi
              Oct 5, 2021
              Resolved
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              Resolved

              I was transferring money from wallet to bank account. Transaction is in pending state. I am waiting from 1 September. I haven't received my money in my bank account till now. Mobikwik Customer care is not able to resolve the issue. I called these guys many times but they put me on hold and says that please wait we are checking with seniors Or payment team. I called customer care more than 30 times in last month. Transaction amount is 41000 rs. and commission for bank transfer is 1523.97 rs so total wallet was 42523.97 rs. It is not a small amount. I am sharing the screenshot for transaction.

              Manish Chugh
              M: [protected]
              Email ID : [protected]@gmail.com
              Mar 19, 2022
              Complaint marked as Resolved 
              Mobikwik customer support has been notified about the posted complaint.
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                S
                Smruthi nair
                from Nashik, Maharashtra
                Oct 5, 2021
                Resolved
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                Resolved

                Had made a transaction worth INR 100 via Mobikwik for subscribing into ALT Balaji. The amount was deducted from my bank account but the transaction failed. However I have still not received the refund.
                Oct 8, 2021
                Complaint marked as Resolved 
                Marking as resolved
                Mobikwik customer support has been notified about the posted complaint.
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                Please resolve my problem...
                I tried to transfer money from wallet to upi...its in pending status but amount ditucted from my wallet
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                  V
                  Vadlamoori Mahesh
                  Oct 5, 2021
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                  Address: Kasimkota village kasimkota mandal Visakhapatnam

                  My mobile was recharged without me having to recharge. I ran out of money in my wallet. If I call customer care, the customer care number does not work. My wallet is running out of money.
                  Mobikwik customer support has been notified about the posted complaint.
                  Oct 05, 2021
                  Updated by Vadlamoori Mahesh                   Shows mobile recharged without recharging Money is also deducted I was deducted without recharging Money is lost in my wallet
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                    H
                    Halith mohamed
                    from Coimbatore, Tamil Nadu
                    Oct 4, 2021
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                    I was trying to add money ₹3500 in mobiwik through my personal credit card on oct1, 2021.
                    The money was debited from my account but not added in mobiwik wallet. I have tried to contact customer service but ended up in depression.. their customer support is not at all available..I am in need of that money but they are not even ready to hear our concern..I donno y these app is in market if they dont even have proper customer service.Requesting you to take action accordingly and refund the money asap..
                    Mobikwik customer support has been notified about the posted complaint.
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                      A
                      anii anuu
                      Oct 4, 2021
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                      I had ordered protein powder from healthkart and paid through mobikwik but due to some reason I cancelled that product. Healthkart has successfully refunded money . Mobikwik is showing money refunded successful in upi but I haven't received any refund in my upi till now.
                      Mobikwik customer support has been notified about the posted complaint.
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                        A
                        ayushvalayam
                        from Kunnamangalam, Kerala
                        Oct 4, 2021
                        Resolved
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                        Resolved

                        Address: 5th Floor, Huda City Centre Metro Station, Sector 29, Gurugram, Haryana 122001, India

                        Did a mobikwik payment of 2799 by approving Mobikwik pg towards realme store. It didn't reach the merchant. The money got debited. There is no history on the app.
                        Oct 4, 2021
                        Complaint marked as Resolved 
                        It got credited back to my account automatically.
                        Mobikwik customer support has been notified about the posted complaint.
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                        money debited but not reached merchant's account,
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                          F
                          Faiz ul haq
                          Oct 4, 2021
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                          Address: Aminabad
                          Website: Ixigo

                          I 2 ticket and was promised of assure cashbacks of rs 200 on both the flight booking but cashback not recieved yet
                          Mobikwik customer support has been notified about the posted complaint.
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                            A
                            Adithya114
                            Oct 4, 2021
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                            Hi,
                            I tried book a flight from Mumbai to Hyderabad in make my trip via mobikwik and my transaction got failed at the end with an error msg but amount was deducted from my account of rs 3411 and I can't find any transaction Id or details regarding booking in MMT and there are no details regarding this amount in mobikwik to

                            Dear Customer, transaction of INR 3, 411.00 done on ICICI Bank Account XX370 on 03-OCT-21. Info: IIN*MOBIKWIK
                            Mobikwik customer support has been notified about the posted complaint.
                            Oct 04, 2021
                            Updated by Adithya114                             I tried calling mobikwik coustomer service but no one are responding
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                              S
                              [email protected]
                              Oct 3, 2021
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                              Money deducted from sbi bank on Payment made via mobikwik while placing order on myntra app but neither the order is confirmed nor the payment processing etc is showing in mobikwik history. Please provide resolution as soon as possible.
                              Mobikwik customer support has been notified about the posted complaint.
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                                V
                                vijay_jdh
                                Oct 2, 2021
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                                Address: jodhpur

                                536
                                Mobikwik customer support has been notified about the posted complaint.
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                                  R
                                  Rajukumar Rajukumar
                                  Oct 2, 2021
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                                  I cannot used money why iam pay since one year everyday calls and msg came first money 90rs after after penalty now 420 after jan52022 700rs what is this iam just installed not used at all I want remove penalty nonsense please consider
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                                    B
                                    Binnu Kumar111
                                    from Patna, Bihar
                                    Oct 2, 2021
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                                    Payment deducted, but not added in mobiquick wallet. As per chat with mobiquick support. They updated money received at my end and status is successful. Attaching screen shots. Please check on priority. Others now I am going to tweet abt it.
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      B
                                      Binnu Kumar111
                                      from Patna, Bihar
                                      Oct 2, 2021
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                                      Money deducted and staus successfully but not added in wallet.

                                      Ref no[protected]
                                      Mobikwik customer support has been notified about the posted complaint.
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                                      Please check and update. How much time it will take to add in mobi quick wallet . I have taken screenshot of successfully Payment. But still not added in mobiquick wallet.
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                                      Successfully status screenshot attached
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                                        N
                                        nomadic photographer
                                        Oct 2, 2021
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                                        I can't able to get my refund money from myntra that i paid through mobikwik... I want you all to look the issue very soon
                                        I was paid money by mobikwik zipmoney
                                        Mobikwik customer support has been notified about the posted complaint.
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