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Updated: Feb 21, 2026
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Mobikwik reviews & complaints page 78

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P
peeush samsukha
Oct 9, 2021
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Address: Raj jodhpur
Website: Mobiwiki

Dear sir I have add mony 450 from my bank account my money is debited only ac but not credit my wallet I have many try to solve issue but it is not solve by help section so plz solve my issue to refund my money ya credit money in my wallet
Mobikwik customer support has been notified about the posted complaint.
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    S
    sharma.rakesh936
    from Pune, Maharashtra
    Oct 9, 2021
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    Dear sir/ma'am,
    Today I installed mobikwik and I told me to complete kyc after completing the kyc it told me to upload latest selfie then it said you are not eligible for for zip pay nither I applied the zip pay account nor I wanted zip pay account so please look into this because of it my cibil score should not get affected
    Mobikwik customer support has been notified about the posted complaint.
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      M
      manmadha kumar
      Oct 8, 2021
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      Address: No-29,Amaravathy Nagar,Jalladian Street,, Pallikaranai
      Website: Mobikwik

      My mobikwik account is blocked. I trying to login it displays message as "user is disabled".
      My money of rs.4000/- is pending in mobikwik wallet. Neither no one is responding on mobikwik helpline number nor i can lodge complaint to mobikwik due to account blocked by mobikwik

      Registered email id - [protected]@gmail.com

      Please enable my mobikwik account
      Mobikwik customer support has been notified about the posted complaint.
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        P
        pate char Pubg mobile gaming
        Oct 8, 2021
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        Address: हरियाणा

        सर गलती से किसी और के मोबाइल नंबर पर रिचार्ज हो गया कृपया करके मेरा पैसा मुझे वापस रिफंड कर दीजिए मोबाइल नंबर है[protected] ok sir plize help me sir
        Mobikwik customer support has been notified about the posted complaint.
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          S
          Singh sainj
          Oct 6, 2021
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          I paid electricity bill but my bill was not paid and my payment got deducted
          Mobikwik customer support has been notified about the posted complaint.
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            G
            gyanstomar
            Oct 6, 2021
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            I had made an online electricity bill payment for Noida Power Company Limited on 4th Oct 2021 using my debit card.
            While the amount was deducted from my bank account but the same has not been credited into the merchants account i.e. NPCL .

            Attached here is the txt message received from my bank.

            Please arrange to investigate and sort out.

            Regards
            Gyan Singh Tomar
            Consumer no. for NPCL [protected]
            Mobikwik customer support has been notified about the posted complaint.
            Oct 18, 2021
            Updated by gyanstomar             Hi, no progress in my case. Any update.
            Oct 27, 2021
            Updated by gyanstomar             Hello.. there is no resolution provided to my issue. How long it is going to take?

            Anybody looking into it??????????????????????????????
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              M
              mohdrajme
              Oct 6, 2021
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              Did a mobikwik payment of Rs.270 (54.95 wallet balance+215.05 account money) by approving Mobikwik pg towards TATASKY DTH recharge. It didn't reach the merchant. The money got debited.

              UPI Transaction ID:[protected]
              Order ID: OMK244554c7f5c1e65
              Mobikwik customer support has been notified about the posted complaint.
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                M
                Manish_chugh
                from Delhi, Delhi
                Oct 5, 2021
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                Resolved

                I was transferring money from wallet to bank account. Transaction is in pending state. I am waiting from 1 September. I haven't received my money in my bank account till now. Mobikwik Customer care is not able to resolve the issue. I called these guys many times but they put me on hold and says that please wait we are checking with seniors Or payment team. I called customer care more than 30 times in last month. Transaction amount is 41000 rs. and commission for bank transfer is 1523.97 rs so total wallet was 42523.97 rs. It is not a small amount. I am sharing the screenshot for transaction.

                Manish Chugh
                M: [protected]
                Email ID : [protected]@gmail.com
                Mar 19, 2022
                Complaint marked as Resolved 
                Mobikwik customer support has been notified about the posted complaint.
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                  S
                  Smruthi nair
                  from Nashik, Maharashtra
                  Oct 5, 2021
                  Resolved
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                  Resolved

                  Had made a transaction worth INR 100 via Mobikwik for subscribing into ALT Balaji. The amount was deducted from my bank account but the transaction failed. However I have still not received the refund.
                  Oct 8, 2021
                  Complaint marked as Resolved 
                  Marking as resolved
                  Mobikwik customer support has been notified about the posted complaint.
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                  Please resolve my problem...
                  I tried to transfer money from wallet to upi...its in pending status but amount ditucted from my wallet
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                    V
                    Vadlamoori Mahesh
                    Oct 5, 2021
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                    Address: Kasimkota village kasimkota mandal Visakhapatnam

                    My mobile was recharged without me having to recharge. I ran out of money in my wallet. If I call customer care, the customer care number does not work. My wallet is running out of money.
                    Mobikwik customer support has been notified about the posted complaint.
                    Oct 05, 2021
                    Updated by Vadlamoori Mahesh                     Shows mobile recharged without recharging Money is also deducted I was deducted without recharging Money is lost in my wallet
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                      H
                      Halith mohamed
                      from Coimbatore, Tamil Nadu
                      Oct 4, 2021
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                      I was trying to add money ₹3500 in mobiwik through my personal credit card on oct1, 2021.
                      The money was debited from my account but not added in mobiwik wallet. I have tried to contact customer service but ended up in depression.. their customer support is not at all available..I am in need of that money but they are not even ready to hear our concern..I donno y these app is in market if they dont even have proper customer service.Requesting you to take action accordingly and refund the money asap..
                      Mobikwik customer support has been notified about the posted complaint.
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                        A
                        anii anuu
                        Oct 4, 2021
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                        I had ordered protein powder from healthkart and paid through mobikwik but due to some reason I cancelled that product. Healthkart has successfully refunded money . Mobikwik is showing money refunded successful in upi but I haven't received any refund in my upi till now.
                        Mobikwik customer support has been notified about the posted complaint.
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                          A
                          ayushvalayam
                          from Kunnamangalam, Kerala
                          Oct 4, 2021
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                          Resolved

                          Address: 5th Floor, Huda City Centre Metro Station, Sector 29, Gurugram, Haryana 122001, India

                          Did a mobikwik payment of 2799 by approving Mobikwik pg towards realme store. It didn't reach the merchant. The money got debited. There is no history on the app.
                          Oct 4, 2021
                          Complaint marked as Resolved 
                          It got credited back to my account automatically.
                          Mobikwik customer support has been notified about the posted complaint.
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                          money debited but not reached merchant's account,
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                            F
                            Faiz ul haq
                            Oct 4, 2021
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                            Address: Aminabad
                            Website: Ixigo

                            I 2 ticket and was promised of assure cashbacks of rs 200 on both the flight booking but cashback not recieved yet
                            Mobikwik customer support has been notified about the posted complaint.
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                              A
                              Adithya114
                              Oct 4, 2021
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                              Hi,
                              I tried book a flight from Mumbai to Hyderabad in make my trip via mobikwik and my transaction got failed at the end with an error msg but amount was deducted from my account of rs 3411 and I can't find any transaction Id or details regarding booking in MMT and there are no details regarding this amount in mobikwik to

                              Dear Customer, transaction of INR 3, 411.00 done on ICICI Bank Account XX370 on 03-OCT-21. Info: IIN*MOBIKWIK
                              Mobikwik customer support has been notified about the posted complaint.
                              Oct 04, 2021
                              Updated by Adithya114                               I tried calling mobikwik coustomer service but no one are responding
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                                S
                                [email protected]
                                Oct 3, 2021
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                                Money deducted from sbi bank on Payment made via mobikwik while placing order on myntra app but neither the order is confirmed nor the payment processing etc is showing in mobikwik history. Please provide resolution as soon as possible.
                                Mobikwik customer support has been notified about the posted complaint.
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                                  V
                                  vijay_jdh
                                  Oct 2, 2021
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                                  Address: jodhpur

                                  536
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    R
                                    Rajukumar Rajukumar
                                    Oct 2, 2021
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                                    I cannot used money why iam pay since one year everyday calls and msg came first money 90rs after after penalty now 420 after jan52022 700rs what is this iam just installed not used at all I want remove penalty nonsense please consider
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                                      B
                                      Binnu Kumar111
                                      from Patna, Bihar
                                      Oct 2, 2021
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                                      Payment deducted, but not added in mobiquick wallet. As per chat with mobiquick support. They updated money received at my end and status is successful. Attaching screen shots. Please check on priority. Others now I am going to tweet abt it.
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        B
                                        Binnu Kumar111
                                        from Patna, Bihar
                                        Oct 2, 2021
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                                        Money deducted and staus successfully but not added in wallet.

                                        Ref no[protected]
                                        Mobikwik customer support has been notified about the posted complaint.
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                                        Please check and update. How much time it will take to add in mobi quick wallet . I have taken screenshot of successfully Payment. But still not added in mobiquick wallet.
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                                        Successfully status screenshot attached
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