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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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Mobikwik reviews & complaints page 75

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R
Raviteja83
Nov 2, 2021
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Aadhaar linked with another mobikwik account

Address:VIKARABAD

My name is Raviteja.I recently i downloaded mobikwik app and registered as new and when i doing KYC i got error message that "This aadhar Number is linked to another mobikwik account please enter new one" and i called Mobikwik customer care Several times i got reply for that from mobikwik side they cant do anything. On mobikwik there is pay later option so I very afraid of that if someone missued that account that linked my adhaar.so please...
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wensk xie
from Bhubaneshwar, Odisha
Nov 2, 2021
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No clear response on disputed transaction.

Recently i made payment with zomoto through mobikwik wallet, for some error with mobikwik app, twice transections were declined, and amount got deducted from the account both times for the same amount. I tried calling mobikwik customer care, they said, they don't don't any transections history with my current registered number. And asked me sent the screenshot of the transection which went through, i did that. But still no response....
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G
Gore Rohan
from Pune, Maharashtra
Nov 1, 2021
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Money deducted from account but not updated in wallet

First I added 8000 Rupees to my bank account linkedto my mobikwik wallet and then performed a transaction of Rupees 8150 to add the money in my wallet.
i have all the proofs and and records that amount of 8150 was deducted from my bank account but does not reflect in the statement of app neither in the balance tab of the app....
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G
Gyan chand Mohanty
Nov 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wallet balance not reflecting

I have added 3000 to my wallet, when I tried to add money in coinswitch, it's asking money from mobikwik. After login there it's showing my wallet is having zero amount.
My account is gyanchand.[protected]@gmail.com...
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D
dnlanjewar
from Valsad, Gujarat
Oct 30, 2021
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Kyc centers

Please send list of KYC center near by Valsad Gujarat...
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S
shivaaprassad
from Mumbai, Maharashtra
Oct 30, 2021
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Amount not credited in mobikwik wallet

Hi i have made transaction to mobikwik for 59999rs on 11 june from citi credit card however mobikwik is telling they have not received the payment, however the amount is debited from citi credit card, attached statement.

My citi credit card no [protected]
Transaction date: 11 June 2021
Amount: 59, 999.00
Transaction reference:
[protected]

Please tell me where the amount has...
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Ravi@321
Oct 28, 2021
Nov 3, 2021
This thread was updated on Nov 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited in my account

Unauthorisilly my amount debited on 30th sep my SBI account no is [protected] . My MobiKwik phone is [protected]. On the day of 30th sep I send 5000/- to my MobiKwik account from my SBI account through UPI payment . But in addition 10000/- debited in my account trancection no is UPI/DR/[protected] for 5000/- UPI/DR/[protected] for 5000/- UPI/DR/[protected] for 5000/-
In this 3 transactions only one transaction is successful. Balance...
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G
gyanstomar
Oct 27, 2021
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Mobikwik Money deducted but not reached the merchant

Mobikwik — Money deducted but not reached the merchant

06th oct 21
I had made an online electricity bill payment for Noida Power Company Limited on 4th Oct 2021 using my debit card.
While the amount was deducted from my bank account but the same has not been credited into the merchants account i.e. NPCL .

Attached here is the txt message received from my bank.

Please arrange to...
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Robim
from Delhi, Delhi
Oct 25, 2021
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Settlement

I have paid my all dues and my dues not settled by mobikwik and charged me unjustified penalty totally fake commitments are going on very disappointed and harassed by mobikwik help me to resolve my issue otherwise will expose you in media and newspapers....
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B
billa mullai
from Sivaganga, Tamil Nadu
Oct 24, 2021
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Refund not credited to my mobikwik wallet

Hi mobikwik yesterday (23.10.2021) at 7.30 pm i was ordered men brown clogs in Flipkart using mobikwik zip pay American blue card after that I cancelled that order as per request Flipkart refund my account successfully .

Refund Processed: The refund of Rs. 839.0 for MACTREE Men Brown Clogs is successfully processed to your MOBIKWIK CREDIT card 378255*****7751 .

But even now I'm not credited to my mobikwik wallet.br...
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Chittaranjan775
from Jajpur, Odisha
Oct 23, 2021
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Mobikwik ZIP Account

Address:ONLINE

Dear sir i want to close my Mobikwik ZIP account but no body help with customer care..

My civil score day by day negative because every zip transaction is showing loan so i want to close...
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S
saugata hazra
Oct 22, 2021
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Zip Credit Limit

I have only 7500 as Zip credit limit but as per cibil report i have an loan of Rs. 30000/-

How it is possible?

Email id- [protected]@gmail.com
Ph- [protected]...
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S
Sapnabajajani
from GWALIOR, Madhya Pradesh
Oct 22, 2021
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Wrong charges, late fee & penalties imposed

Address:SUNVALLEY TOWNSHIP, GWALIOR

Mobile Number-[protected]-SAPNA BAJAJANI
I requested company to close my Zap account which was wrongly opened then the Mobikwik replied me that this account can not be closed but no activation charges will be recovered and even it is debited then it will be waived off. But when these charges were replied then I requested company to waive off this charge on 2nd Oct, 21 but the company did not reply till 18th Oct, 21 and even continued...
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T
Tejas Gautam
Oct 19, 2021
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Amount debited by not received by merchant

I paid MobiKwik pg 1117.22 as it was a option in the payments but later realized that the amount was not received by merchant. the shop confirmed of no payment received but it was debited from my account....
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S
Shiwani0204
from Gorakhpur, Uttar Pradesh
Oct 18, 2021
Oct 19, 2021
This thread was updated on Oct 19, 2021
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Amount debited and didn't received

Address:3/11,Bahar,Sahara Estate, Gorakhpur,Uttar Pradesh

As on 7 October 2021 at 3:05pm I made a transection using dhani one pay card to transfer my rent through mobiwik and amount get debited and does not get credited I wated to long tried to call them but they didn't help my queries, as I talk to dhani customer care also they said it's mobiwik pblm.as I have not recieved any cancel msg from mobiwik..
As I have all the details regarding my payment bank status where you can clearly see...
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K
Ktkmdu11
from Madurai, Tamil Nadu
Oct 13, 2021
Oct 13, 2021
This thread was updated on Oct 13, 2021
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Still am not get my refund

My registered mobile number..i transaction to flipkart on 1 August the amount is 184 from mobikwik.
Thats transaction was unsuccessful but amount was debited...still am not get my refund, the flipkart say merchant not received the amount so contact the mobikwik American express card customer...but mobikwik still no response correctly..the flipkart send the mail about the amount was not get merchant...i attached the screenshot too......
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V
Vishal Mehta12345
Oct 11, 2021
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Not transfer to my account money

Address:Milpra main Road Street No 3/13corner, Fel, No 3

Seterday to transfer money my secand account but not delivered 48 horsh not answer second account not credit so please arlyes my problem sol thenks to mobikwik...
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B
balairt 0210
Oct 10, 2021
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Debited policy purchase automatically why

Address:Tirunelveli

Return to the wallet Rs 79...
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P
peeush samsukha
Oct 9, 2021
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Money debited my bank account not credit mobikwik wallet

Address:Raj jodhpur
Website:Mobiwiki

Dear sir I have add mony 450 from my bank account my money is debited only ac but not credit my wallet I have many try to solve issue but it is not solve by help section so plz solve my issue to refund my money ya credit money in my wallet...
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S
sharma.rakesh936
from Pune, Maharashtra
Oct 9, 2021
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Zip account

Dear sir/ma'am,
Today I installed mobikwik and I told me to complete kyc after completing the kyc it told me to upload latest selfie then it said you are not eligible for for zip pay nither I applied the zip pay account nor I wanted zip pay account so please look into this because of it my cibil score should not get affected...
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