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Mobikwik Complaints & Reviews

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Mobikwik reviews & complaints page 79

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K
Kane Thomas
Sep 14, 2021
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Amount Debited from bank but not credited to wallet

I tried to add 2000 Inr to my wallet but it failed so I tried again and it failed again
Both times amount was debited but didn't get credited to wallet
Nor did the amount get credited to the bank account...
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I have sent Rs 999 from my bank account to mobikwik, the transaction failed but Rs 999 got deducted from my bank account although I didn't receive in my mobikwik account...
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A
Abhinay harode
Sep 13, 2021
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Wrong loan amount provided

Address:MOBIKWIK DELHI

Hello
I am Abhinay Harode regular user of mobikwik wallet. i was offered a shopping loan of 40000 from mobikwik, i did all procedure as asked by mobikwik finally i was offered loan which state that interest will be applicable only on drawn money and not on whole 40000. After i completed all process full 40000 amount drawn to my wallet. i only want 5000 but they send whole 12 month emi chart at a asking rate of 2.50% of principle and...
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Bhumi27
from Jabalpur, Madhya Pradesh
Sep 13, 2021
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Unknown transaction

An amount has been deducted from my account which I have not made. It is a small amount of 20rs but I am not a MobiKwik user so I am worried that someone else might be using my account details...
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I added an amount of 185 rs in my wallet.
Money was debited from account but it isn't added in wallet please help...
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A
addy.70
from Mumbai, Maharashtra
Sep 11, 2021
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Money deducted from bank not received in wallet

I made three transaction today tried to deposit ₹9999 three times to mobikwik wallet out of which money got deducted from my bank all 3 times but only got the amount in my wallet one time.. i need the money urgently
please help asap...
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Gautam Ajith
Sep 11, 2021
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Wallet not updated, But money credited

I've added money to my Mobikwik wallet amount through Upi an amount of Rs. 1000 /-. Money was deducted from my bank account and still not credited into the mobikwik wallet. Kindly refund my money or atleast credit it to my wallet. My email id is [protected]@gmail.com and my registered mobile number is [protected].
Thanks in advance.
Kindly do the needful....
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Rajesh Raman Singh
Sep 10, 2021
Sep 10, 2021
This thread was updated on Sep 10, 2021
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False deduction of Money from account

Sir,

On 06.09.2021 in the course of the recharge of my Airtel number [protected] by Rs79, the amount was deducted from my account but neither got recharge nor received the amount till now.
Please do the needful so that I could get it .

Thanks...
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H
harshita devadiga
Sep 9, 2021
Sep 10, 2021
This thread was updated on Sep 10, 2021
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Money Is stuck in payment gateway

Address:Bnagalore

I have transferred money from wallet to bank 15000 but still I did not get the money to my bank account it's more than 8 days ... Should I compliant against the compnay or u will resolve my issues ... This is too much...
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S
Shreyyuuuu
from MUMBAI, Maharashtra
Sep 8, 2021
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I haven't received my money yet

This is with reference to Ticket ID: 20745490 which I had initiated on Mobikwik yesterday. I initiated a transfer from my wallet to bank account yesterday and it still hasn't gone through. I was in a urgent need and now my money is stuck. No revert on the ticket raised as it's still in process and for the same reason I cannot even raise another ticket. Nobody answers the helpline and no other support from the customer service team....
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Nantha Kumar krishnan
from Chennai, Tamil Nadu
Sep 8, 2021
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My amount deducted from dhani account

Address:2/71, MARIAMMAN KOVIL STREET, Dindigul, Tamilnadu. 624303

My dhani account amount is deducted to mobikwik please check my issue...
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E
Er. Kumar Dhananjay
Sep 8, 2021
Oct 31, 2022
This thread was updated on Oct 31, 2022
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Fund transfer not done but money debited

Address:5th Floor, Huda City Centre Metro Station, Sector 29, Gurugram, Haryana 122001, India

I have transferred 29000/- from my ICICI credit card to my SBI saving account for which 30078/- was deducted from my card but not sent to the designated bank account. On approaching mobiKwik team via chat on their app they said that the transaction was successful at their end but is pending at the receiving bank end. Their customer support number [protected] is not reachable. They are not responding via either of their recommended communication...
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A
ashish7829
from Patna, Bihar
Sep 6, 2021
Oct 8, 2022
This thread was updated on Oct 8, 2022
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Noc of loan

Dear sir/madam,

I have sent mail many times for noc of my consumer loan but i did not get any reply from mobikwik side of please help me...
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BAKIYARAJ M
Sep 5, 2021
Sep 5, 2021
This thread was updated on Sep 5, 2021
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Wrongly 2 times credited the amount to vodafone through Mobikwik for the conversion of vodafone postpaid to prepaid

Wrongly 2 times debited from my account...for the conversion of vodafone postpaid to vodafone prepaid number

On 18.01.2019 Rs 9998.65 credited and also on 19.02.2019 Rs 8325 credited to vodafone network for the conversion of vodafone postpaid number [protected] to vodafone prepaid number

Kindly credit the amount as early as possible......
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Shahrukh.shaikh
Sep 5, 2021
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Hidden EMI charges and want to pre close useless boost loan

Hi team,
I had taken a loan from mobikwik of rupees 75000 INR for 18 months EMI of rupees whichever in mobikwik wallet I can transfer money in my account even I can not pay Credit card bills. It is worst company. As per my monthly EMI 5300 but for first month they are charging 7001 I don't know why they are charging 1700 extra. I asked for pre closer of loan but they told me that pre closer of loan is not available.

Please...
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Ravi8941
from Delhi, Delhi
Sep 5, 2021
Oct 6, 2021
This thread was updated on Oct 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not credited back of failure transition only giving excuses to solve within 48hr but not solved after 12 days.

Money debited during transition of IRCTC but transition failed and money
debited from wallet and not credited back to wallet even after IRCTC refunded money to Mobikwik. I have complained this issue to customers support but they promised to solve this issue within 48hrs, but still after 12 days issued not solved.
Complained 4 to 5 times.
Date of transition 23 August 2021
Transition id:- [protected]...
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Address:Address :- 5th Floor, Huda City Centre Metro Station, Sector 29, Gurugram, Haryana 122001, India

Hello sir/madam,
I had done a merchant transaction on 20th Aug 2021 through mobikwik amex card but amount got debited from my mobikwik wallet but merchant transaction is failed.. As after I contacted to mobikwik they said that the transaction is successfully completed from our end..So no refund is initiated for you.. And merchant said the particular transaction is failed and should be refunded to original sources..No refund is received...
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N
Nikhil808
Sep 4, 2021
Sep 8, 2021
This thread was updated on Sep 8, 2021
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Amount deducted but recharge not received

On 4 sep 2021 i had done 99 rs recharge on my fathers number using mobikwik. Amount has been deducted but recharge was not successfull.
Kindly, resolve the issue as soon as possible....
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B
Bhuvanabhuvi
Sep 4, 2021
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Amount got debited but didn't get refund

Recharged my mobile number to rs49 through Flipkart mobikwik the transaction showed failed but amount got deducted from account this happen on feb 2021 but stil now the amount was not refunded.such a fraud.....
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K
kobibul
Sep 3, 2021
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Mobile recharge failed

Address:Suri, Birbhum, West Bengal, 731101

On 01.09.21 i recharged from mobikwik Rs. 50.00 but recharge not complete and money debited already
Transaction details ECOM[protected] MOBIKWIK...
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