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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 86

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Sanjay Raju Kallakuri
Jul 20, 2021
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Stupid people begging in different way. They only use voice server and mail server. If they give direct number they know their life ends incliuding stupid CEO or who runs this
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    Ankit_4568
    Jul 18, 2021
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    I'm paying rent from dhani freedom card and amount was deducted from card but reciever don't get the amount
    Mobikwik customer support has been notified about the posted complaint.
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      Mayank6667
      Jul 17, 2021
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      Address: Wakad, pristine Prolife

      Hello sir,
      I have been fraud and my money transfer to mobiki. Could you please help me to get my money back. The amount is so big I can't afford
      Mobikwik customer support has been notified about the posted complaint.
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        V
        Venky1332
        Jul 17, 2021
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        Please solve my problem
        Yesterday I will jio phone no:[protected] prepaid mobile recharge Rs. 599/- through my hdfc account. The above amount dedicated my account but recharge not found. Please check and let me know
        My account transaction copy also attached
        Please solve my problem as soon as possible

        [protected]
        [protected]@gmail.com
        Mobikwik customer support has been notified about the posted complaint.
        Jul 17, 2021
        Updated by Venky1332
        Phone recharge not found

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          Manan Baliyan
          Jul 17, 2021
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          I was transferring 2849 re from my MobiKwik wallet to my bank account on 13th July but it got stucked there money's been deducted from my wallet but not recieved in my bank, It's been 4 days now but i haven't recieved any update yet. They just showed like yes we are working on it but they aren't updating how much more time will it take
          Mobikwik customer support has been notified about the posted complaint.
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            Vijimads
            Jul 17, 2021
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            Electricity bill paid on 15/07/2021 amount debited but still payment pending in EB. EB No-[protected]-Amount Debited-2374/-
            transaction no-RECOMPRCR[protected]-NEED TO REFUND MY MONEY
            Mobikwik customer support has been notified about the posted complaint.
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              shankar bharatapu
              Jul 16, 2021
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              From your mobikwik mobile app i have booked refill cylinder on date (13 july 2021) through axis bank credit card (transaction id- MK[protected]) (BBPS REF ID-MK011194BAABN5OBA000) (BILL NUMBER[protected]CONSUMER NUMBER[protected]OPERATOR REF NO- MK011194BAABN5OBA000).but till today the refill cylinder has not been delivered.so i have checked hpgas website it is showing that it is in process. so you fastly update and deliver my cylinder. i am attaching screenshots.

              bharatapu shankar

              cell number - [protected]

              [protected]@yahoo.co.in
              shankar[protected]@gmail.com
              Mobikwik customer support has been notified about the posted complaint.
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                Prajoe
                Jul 16, 2021
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                Mobikwik is debited my amount rs. 1399. Without knowing that my amount was deducted. So kindly I need my refund. J didn't purchased anything, I didn't ordered anything.
                Mobikwik customer support has been notified about the posted complaint.
                Jul 16, 2021
                Updated by Prajoe
                Mobikwik is debited my amount rs. 1399. Without knowing that my amount was deducted. So kindly I need my refund. I didn't purchased anything, I didn't ordered anything

                Aug 05, 2021
                Updated by Prajoe
                When I will get my money
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                  B
                  B.G. Kubendranath
                  from Bengaluru, Karnataka
                  Jul 16, 2021
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                  Address: BESCOM, BENGALURU.

                  Payment was made through my Debit card but the details of transaction details not received . following are the details. please furnish the deatails E-mail ID.

                  Name Kubendranath BG, Rs. 1477. debited to my ac. on[protected] at 12.56pm. The payment for BESCOM AC. no.[protected].
                  E-mail ID ;[protected]@yahoo.co.in.
                  Mobikwik customer support has been notified about the posted complaint.
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                    Vishwanathhh
                    Jul 16, 2021
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                    I installed MobiKwik and went to another app to pay. There was an option to pay through MobiKwik because I was getting some discount so I did that. My bank account wasn't linked to Mobikwik and Mobikwik asked me the question- "Add Cash?"
                    I thought cash has to be added from my bank account using details so I clicked yes and next thing I see is payment is already done and I have to pay MobiKwik 100 Rs. more because they activated ZIP on their own. They never asked me to activate ZIP and didn't inform me that I would have to pay 100 more because ZIP is credit service. This is straight up fraud. Before adding the money and paying they should've clearly told what ZIP is, that they're activating it and that I would be charged 100 rupees more. Straight up not informing people that a feature is being activated all the while the customer thinks that he is paying through his bank.
                    Mobikwik customer support has been notified about the posted complaint.
                    Same thing happened with me. This is unfair trade practices. We should contact consumer protection . This is absolutely cheating and deceiving customers. This can not be accepted
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                      Bharpoor Nehra
                      Jul 16, 2021
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                      I have made a payment of 14756 from credit card to pay rent. The ammount is debited and not credited to the landlord account it is showing success ful bt ammount not credited.
                      Mobikwik customer support has been notified about the posted complaint.
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                        Bharpoor Nehra
                        Jul 16, 2021
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                        I have made a payment of 14500 + 276 the charge for the oayment on rent pay the ammount is debited from card but not reflected in the oweners account kindly please help
                        Mobikwik customer support has been notified about the posted complaint.
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                          Lakshmi Co
                          Jul 14, 2021
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                          I recharged in Mobiwik, the number is [protected].
                          payment deducted but the airtel balance not reflecting
                          Mobikwik customer support has been notified about the posted complaint.
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                            Nishu9579
                            Jul 13, 2021
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                            Sir, I have activated zip pay later on mobikwik but it causes me on CIBIL score.. There was showing Fairassets personal loan 30000 and IDFC consumer loan 10000 as loan enquiry on CIBIL credit report. I have never applied this loan enquiry.. why they are showing.. plz delete loan enquiry and also close zip pay later account.. I have loss 18 points score impacted on CIBIL.. plz rectify my CIBIL score
                            Mobikwik customer support has been notified about the posted complaint.
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                              arijit_saha92
                              Jul 12, 2021
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                              Resolved

                              I made a bank transfer from my wallet on 6th of July of Rs 20743.40 but transaction is still showing as pending...I complain and received a ticket ID 20090817..but I need didn't receive the money in bank account or in my wallet. Requesting the support team to kindly fix it at the earliest as it's very urgent regarding medical urgency.
                              Jul 14, 2021
                              Complaint marked as Resolved 
                              Thank you mobikwik...its automatically transfer to my wallet back yesterday
                              Mobikwik customer support has been notified about the posted complaint.
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                                InduA
                                Jul 12, 2021
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                                I had placed my electricity bill payment on 10.07.2021. The amount is now showing as payment from credit card but bill payment has not been made.Ticket No raised was 20137943
                                Mobikwik customer support has been notified about the posted complaint.
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                                  Hemant0101
                                  Jul 12, 2021
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                                  Address: Wazir x

                                  Wazir K. After I entered the buy card pad, money was deducted from the account from Mobikwik but my money did not come in the account Refund my money
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    Arpita Lahoti
                                    Jul 9, 2021
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                                    I placed an order on myntra from mobikwik but order was not placed and payment got debited .please look into matter
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      Praveen Pannu
                                      Jul 9, 2021
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                                      Dear Sir,

                                      I have a mobikwik account associated with mobile no [protected], which was disabled due to non usage.

                                      After following up from 28th June, it was finally enabled on july 8, 2021.
                                      So, I tried to complete kyc, but it shows my aadhar card is linked to another account, whereas I don't have any other account, also I haven't linked my aadhar to any other account.

                                      Now I tried to contact customer care, but they denied that thay can not change kyc details.

                                      Sir, kindly intervene & help in this situation as my aadhar is being mis-used.
                                      Kindly find my details below-
                                      Name - Praveen
                                      Mobile no - [protected]
                                      Mail [protected]@live.com
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        sreejithkkanappara
                                        Jul 9, 2021
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                                        08-07-21 My SBI credit card credit Rs.9853 through mobikwik an fraud transaction done
                                        credit card No [protected]
                                        Name sreejith k k
                                        phone no [protected]
                                        Mobikwik customer support has been notified about the posted complaint.
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