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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 87

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S
Sudheerbaru
Jul 8, 2021
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Address: MOBIKWIK, GURGAON

Hello, i made a transaction with Zaakpay ID:
ZPscs95726f4f22 on June 25th. amount debited from my account but is failed at merchant end. Its been more than 2 weeks now I didn't receive refund. Transaction number: 052431. Please help to my hard earned money back
Mobikwik customer support has been notified about the posted complaint.
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    Shubhamg7755
    Jul 7, 2021
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    Sir i made of transaction of rs 25000 on 8th june whose order id is 5c4436ac0cd01 has been declined by mobiwik and my amount has been debited at that time but not yet refunded yet
    Mobikwik customer support has been notified about the posted complaint.
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      H
      Heenaheena
      Jul 6, 2021
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      Address: Gurgaon
      Website: Www.mobikwik.com

      I was paying on renticke site using mobikwik wallet, amount got deducted from my account but not showing on mobikwik app or renticke app

      Such a fraud app
      I am not able to understand should I order again on renticle or not, why the money got deducted
      Mobikwik customer support has been notified about the posted complaint.
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        A
        Anmol Bindal
        Jul 6, 2021
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        I received a refund of rs 929.7 Rs from ajio whose payment was through mobikwik only on 5th june 2021 and today 31 days have passed they have not credited the amount in my bank account calling them every 3 days this is mental stress man I have given them my bank statements 4 times now still also no refund credited order ID HH41Wwl7T3VcRN
        Mobikwik customer support has been notified about the posted complaint.
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          V
          Vinpate
          Jul 6, 2021
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          On my behalf MOBIKWICK has booked gas cylinder on April 18, 2021 at 1.40.13 PM at phone : [protected] (BPCL)
          which is referred to M.C.PATEL & CO, PETLAD-388450 with TRANSACTION ID: MK[protected] and Transaction is settled
          to distributor with UTR: CMS[protected], Assigned: INFIBEAM AVENUES LIMITED 02.Dealer denying the receipt of
          amount every time (five times) I call and at the same times I have lodged the complaints -five times but no response
          -they just passing times 48 hours multiply by 5.It already passed 75days I am not getting refund from MOBIKWICK for
          which I requested. I doubt MOBIKWICK has send money or not to dealer at phone:[protected]
          Mobikwik customer support has been notified about the posted complaint.
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            D
            Dona03
            Jul 6, 2021
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            Resolved

            I've payed 264 through mobiwik to order in swiggy. And there was a cashback in it. But mobiwik haven't given me the cashback as it promised.
            Jul 27, 2021
            Complaint marked as Resolved 
            They gave me proper cashback
            Mobikwik customer support has been notified about the posted complaint.
            Jul 06, 2021
            Updated by Dona03
            Ordet id :[protected]
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              J
              John Epiphanes
              Jul 6, 2021
              Resolved
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              Resolved

              I have done bsnl recharge for 1999 one time, but it's done two time automatically, and it took the money from ZIP, I raised a fraudulent complaint they blocked my account, I'm trying to reach customer care noway to reach them, I tried them from the given number no use. I want to sort out the issue, but I don't know the way. Why RBI is allowing this type of fraudulent app. They have to take action to close this type of money eating crocodiles. Real they're eating people moneys
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              Jul 7, 2021
              Complaint marked as Resolved 
              Complaint is not resolved, a customer care executive call me and asking for my CVV number of a card and OTP which I received from the bank, how I believe and give the OTP to him. He is stating that he needs to send the money in the card. But I already have my bank account merged in Mobikwik. So they can transfer the money in that account, but why he is asking for CVV number and OTP. This next scam from Mobikwik, I think. So that same problem is persisting, so I need my money back. Mobikwik is a fake, I think
              Mobikwik customer support has been notified about the posted complaint.
              I installed mobikwik app after that I recharged through mobikwik as usual like I do from phonpe or Google pay. After that money not deducted from account then I came to know that it deducted from mobikwik wallet so didn't know what to do after some days message came from mobikwik that pay249 (I only recharged 149rs) now it's asking 348 to pay.
              I have done the recharge by mistake I'm not able to pay 348. It's scam I only pay 149 what I used
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                J
                John Epiphanes
                Jul 6, 2021
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                Resolved

                Address: 739, MANNA, M.CHAVADAI, CHINNAYAPALLAM ROAD

                I have done bsnl recharge for 1999 one time, but it's done two time automatically, and it took the money from ZIP, I raised a fraudulent complaint they blocked my account, I'm trying to reach customer care noway to reach them, I tried them from the given number no use. I want to sort out the issue, but I don't know the way. Why RBI is allowing this type of fraudulent app. They have to take action to close this type of money eating crocodiles. Real they're eating people moneys
                Jul 7, 2021
                Complaint marked as Resolved 
                Complaint is not resolved, a customer care executive call me and asking for my CVV number of a card and OTP which I received from the bank, how I believe and give the OTP to him. He is stating that he needs to send the money in the card. But I already have my bank account merged in Mobikwik. So they can transfer the money in that account, but why he is asking for CVV number and OTP. This next scam from Mobikwik, I think. So that same problem is persisting, so I need my money back. Mobikwik is a fake, I think
                Mobikwik customer support has been notified about the posted complaint.
                Jul 07, 2021
                Updated by John Epiphanes
                I had call form the Mobikwik customer care and reset my account and deduct my money 975, 420, 780 so altogether 2175 deducted from my account. Mobikwik is a scam app
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                  Abhigna1234
                  Jul 6, 2021
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                  I have been an inactive user of mobikwik and had rs. 150 in my wallet. I opened to realise that I was charged rs. 110 as wallet maintenance charge. This was a move by mobikwik to get back it’s users to login to the app. It’s a cheap way of bullying its customer base to open its application by force. Wallet maintenance charges were not agreed upon by the old users in their terms and conditions laid upon previously. This is a blatant fraud of consuming customer’s money in the pretext of “new rules” which were not signed up by old customers.
                  Mobikwik customer support has been notified about the posted complaint.
                  Same issue, Someone please file a case on them and let the country know what a fraud Mobikwik is, I'm not earning right now otherwise I would file a case myself
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                    D
                    Dona03
                    Jul 6, 2021
                    Resolved
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                    Resolved

                    I have opted for rupees 256 to add in wallet but it deducted 335 rupees and it deducted rupees 79 without my consent. It also digive me cashback which is promised by mobiwik after applying coupon to swiggy
                    Jul 6, 2021
                    Complaint marked as Resolved 
                    They returned me 79 rupees but still not the cashback
                    Mobikwik customer support has been notified about the posted complaint.
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                      K
                      Kurra Sai Teja
                      Jul 5, 2021
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                      Address: Guntur , Andhra Pradesh

                      Dear sir
                      My LAN NUMBER :- DMI[protected]
                      This is kurra Sai Teja, my first EMI on above loan ID is[protected], at that time I maintain bank balance nearly More than the EMI AMOUNT from the starting of the month but the emi amount is not debited in my account so I am waiting till[protected] date with out removing cash in my Bank Account, so I finally decided to pay through Mobikwik APP itself so at[protected] I pay my first emi through mobikwik app.
                      My emi amount is 3378/- but In app it shows my that 3437.79/- ( EMI Amount + Some Extra Charges ), at that time I paiyed first and then I called customer care number for many times to this issue but no use at that time and now[protected] also I paiyed through Mobikwik app with the amount of 3437.79/- but my Emi amount is 3378/- only ... Please provide cal to me customer care telugu executive for clear details...

                      And Please provide me the AUTO DEBITED option on my loan EMI,
                      On last time also I take a mobikwik loan at that time the EMI process is through Auto debit only
                      I maintained proper amount in my bank account with in time ...
                      And last month[protected]
                      I maintained bank balance but EMI is not debited in my account so please check it and
                      do not rise any bounce charges to my loan account
                      Mobikwik customer support has been notified about the posted complaint.
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                        M
                        manav.virmani1
                        Jul 5, 2021
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                        Address: Gurgaon

                        Money has been deducted from my bank account but the transaction failed .
                        my transaction id is ZPec88358fd8d
                        Mobikwik customer support has been notified about the posted complaint.
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                          manav.virmani1
                          Jul 5, 2021
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                          Address: Gurgaon

                          Mobikwik is showing that transaction has failed but it has still deducted money from my bank account ZPec88358fd8d is the transaction id
                          Mobikwik customer support has been notified about the posted complaint.
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                            anu05mishra
                            Jul 5, 2021
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                            It's already 7 days over but no money get refunded and no response we get from there. They are doing with number of customers that they are charging extra 79₹ more than the requested money. Please soon look into this matter and get our refunded ASAP. No response came after 7 days also from mobikwik
                            Mobikwik customer support has been notified about the posted complaint.
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                              manav.virmani1
                              Jul 5, 2021
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                              Address: Gurgaon

                              Mobikwik is showing that transaction has failed but it has still deducted money from my bank account ZPec88358fd8d is the transaction ID
                              Mobikwik customer support has been notified about the posted complaint.
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                                R
                                Rangu Saiteja
                                Jul 5, 2021
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                                [protected]
                                Mobikwik customer support has been notified about the posted complaint.
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                                  R
                                  Rabisatapathy
                                  Jul 3, 2021
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                                  DearSiri.
                                  On translation dt-29/06/2021forRs1000 not credited on my account.But ammount debitted from my credit card.
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    Aslam1990
                                    Jul 3, 2021
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                                    Firstly the loan was disbursed in error to Mobikwik wallet.
                                    Very 1st minute i informed the support section.
                                    Since then till now, it's over 2 months, i havent got any help.
                                    Its a torture all the day.
                                    1. Enormous messages asking to pay EMI.
                                    2. Calls as well that included harsh, rude, blackmail calls who talk about coming home and fetching double the loan amount, putting behind bars, his guys will not leave me etc.
                                    3. The amount ia transferred to mobikwik wallet and mobikwik account is disabled.
                                    4. Got an email where mobikwik said the amount was debited and loan will be cancelled.
                                    But still i have been getting calls and messages asking to pay emi.
                                    5. I have been getting Non payments charges by bank monthly.
                                    6. This is tagged to by CIBIL report as well and spoiling my CIBIL score.

                                    Kindly help me get out if this torture and help me get rid of mobikwik.
                                    I do not owe a single rupee to mobikwik as i did not take a rupee or use any rupee from mobikwik.

                                    I have all email, call recordings proofs

                                    Thanks,
                                    Aslam
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      S
                                      Sakthimouneesh
                                      Jul 3, 2021
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                                      My payment Rs.5000/- is pending pls immediately credited...
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Jul 03, 2021
                                      Updated by Sakthimouneesh
                                      My payment is pending merchant

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                                        R
                                        Ramesh Chandra Garg
                                        Jul 2, 2021
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                                        Address: 60 Radha Krishna Vihar Indore

                                        I am unable to clear dues of Zip pay account, as I am unable to use security pin and I am unable to change as well. Already raised a ticket but its been more than 24hrs no resolution.

                                        Kindly resolve this asap, I have due date of 5th July 2021.

                                        Regards,
                                        Mukesh Garg
                                        [protected]
                                        Mobikwik customer support has been notified about the posted complaint.
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