Firstly the loan was disbursed in error to Mobikwik wallet.
Very 1st minute i informed the support section.
Since then till now, it's over 2 months, i havent got any help.
Its a torture all the day.
1. Enormous messages asking to pay EMI.
2. Calls as well that included harsh, rude, blackmail calls who talk about coming home and fetching double the loan amount, putting behind bars, his guys will not leave me etc.
3. The amount ia transferred to mobikwik wallet and mobikwik account is disabled.
4. Got an email where mobikwik said the amount was debited and loan will be cancelled.
But still i have been getting calls and messages asking to pay emi.
5. I have been getting Non payments charges by bank monthly.
6. This is tagged to by CIBIL report as well and spoiling my CIBIL score.
Kindly help me get out if this torture and help me get rid of mobikwik.
I do not owe a single rupee to mobikwik as i did not take a rupee or use any rupee from mobikwik.
I have all email, call recordings proofs
Thanks,
Aslam
Mobikwik customer support has been notified about the posted complaint.
We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.
Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.
Regards
CPP Team