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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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Mobikwik reviews & complaints page 87

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O
One earth
from Dibrugarh, Assam
Jun 25, 2021
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Failed transaction for Order id: 5c438b717349 on 08/06/2021

I have been deducted Rs 1605.55 as PG transaction ( Order id: 5c438b717349f on 8 June 2021 through Mobikwik to Wazirx however correspondence from Wazirx showed payment has not been received.I have been informed by Wazirx that such failed transaction should get refunded back within 7 working days. But even after 17 days no such refund has been received. So please resolve matter as soon as possible....
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Sumegha Agarwal
Jun 25, 2021
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Zip trap of Mobikwik

1, I installed this app few weeks ago lured by their cashback offers on bill payments.
2. To get going I added Rs 100 to the walllet.
3. Then I found Rs 2000 added to my walllet by Mobikwik without me ever expressing an interest or asking for it.
4. I tried to call Mobikwik many times to find about this so called ZIP cash, terms o[censored]se etc. But as you reach the option to speak to an executive, call gets disconnected.br...
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priyanshu290
Jun 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wallet to upi transfer is taking too long

Website:www.mobikwik.com

Date[protected]
client number-[protected]
I added 3000 rupees to my mobiwik wallet on[protected] around 8:30 am but after 2-3 hours later transferred my wallet money to upi id . And from that date my money has been reducted from my wallet but it has not been credited to my account. please help me to get back my money.It is a very careless company and I will also delete my mobiwik account after this thing happens.
I need...
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Deepak A Sodhi
Jun 24, 2021
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Loan Dept Misbehaving and using abusing words

Address:Bhusawal

I used the mobikwik zip loan in lockdown due to job less. I still not have any job and i try to tell him to loan dept i will the pay the money slowly slowy but they directly using abusing words they directly accessing my contacts and directly calling to my contacts. First as per RBI they do not have to access my contact and using abusing words i want to do complain to mobikwik. Here is the numbers [protected] and [protected]...
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Am posting this with very much disappointment as my amount was of Rs 52920.39 ( Fifty two thousand nine hundred and twenty rupees and thirty nine paise ) deducted as PG transaction on 8 June 2021 (order Id 5c443396d4b34) but Mobikwik and wazir are saying that money has not received by them, How can they take so casually for such a huge amount, My complaint followed by Ticket ID:19793908 raised on June 9th on Mobikwik and when ever i tried...
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A
Aslam1990
Jun 23, 2021
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Loan Harassment

I was checking loan related details in Mobikwik.
I wanted to check my eligibility and emi details.
Not sure how the amount got credited to mobilwik wallet.
96000 approx.
On the very next minute i informed mobikwik support that this incident happened.
No action taken yet.

1. I am being harrased with calls and messages to pay emi of 8000 approx monthly.
2. They want me to pay 3 EMI and...
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52920.39 ( Fifty two thousand nine hundred and twenty rupees and thirty nine paise ) deducted as PG transaction on 8 June 2021 (order Id 5c443396d4b34) but Mobikwik and wazir are saying that money has not received by them., How can they take so casually for such a huge amount, and when ever i tried calling Mobikwik customer care number i get routine answer stating we have taken your issue on priority and will be resolved in 7 working days...
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Website:Wazirx

My transction ID is bd37763476f8225246ed. Reference ID is 20504144. Dt of commencement 04 jun 21. Amount 5000. Amount deducted from my account but not credited back to my account after 17 days nor the beneficiary recd the amount. Pl do needful and revert my amt to my account on priority...
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M
Mobile revolution
Jun 23, 2021
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Refund money not reflect in my account.

Refund amount not received yet....
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AKS@9928
Jun 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted in my mobikwik wallet but not transfer in my bank account or not reverse in my wallet

Address:PLOT NO-40A MADHUBAN COLONY RAMPURA DABRI

I WAS TRANSFFERD 8074.16 /- AMOUNT DATE 19/06/2021 amount deducted in my mobikwik wallet but not transffer in my bank account or not reverse in my wallet. I RAISE A TICKET AND TICKET ID NO[protected] . MY ISSUE NOT RESOLVE BY MOBIKWIK. I REQUESTED TO ALL PLEASE RESOLVE MY ISSUE AS SOON AS POSSIBLE....
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Darshand06
Jun 22, 2021
Jun 24, 2021
This thread was updated on Jun 24, 2021
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Money debited using the gateway but transaction rejected and no refund received yet

Address:Nanded

I have made a transaction using mobikwik of 5088.10 on 3rd june 2021. But the transaction was rejected and the amount was debited, and its been more than 20days yet the refund is not recieved back kindly help me to figure it out...
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@#₹_&-+
Jun 21, 2021
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IRCTC payment not refund but remove /ac

16jun ko irctc se ticket book kiya tha mobikwik se payment successful hua lekin irctc ke pas nahi pahucha aur 7 din ho gaye abhi tak refund bhi nahi hua....
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@#₹_&-+
Jun 21, 2021
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IRCTC payment fail but payment successful

Address:Lidhora

16 jun ko Payment kiya tha irctc ke li ye
Lekin rupee a/c se debit ho gaye par irctc ke pass nahi pahuche
Aur 7 din ho gaye refund bhi nahi aaye...
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Raj1401
Jun 21, 2021
Jun 21, 2021
This thread was updated on Jun 21, 2021
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Non Refund of the amount for 2 years

I recharged my DTH via mobikwik for 100₹ on 28th June 2019. The amount got debited from my debit card but the recharge was not done. So i raised a query in their app and they said my money will be refunded within 7 - 21 days. But still after 2 years it hasn't been refunded....
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Vaishnav MA
Jun 21, 2021
Dec 21, 2021
This thread was updated on Dec 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed Transaction : Amount not credited back

Address:5th Floor, Huda City Centre Metro Station, Sector 29, Gurugram, Haryana 122001,

I recently made a transaction through Mobikwik using the UPI option, The Order ID/Transaction ID is 5c[protected]de and the UPI Transaction ID is[protected] on 8th June 2021, this transaction is showing as failed in the merchant account but the UPI transaction was successful and money was deducted from my bank, I had contacted the merchant customer care and they told that the deducted amount will be returned by original payment method within...
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Sakthimouneesh
Jun 21, 2021
Jun 21, 2021
This thread was updated on Jun 21, 2021
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Payment is pending

My payment is Rs.10000/- pending pls immediately credited account...
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R
roh123456789
Jun 20, 2021
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Please enable my account

Address:karnal

I just want to say plz enabled my account...
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J
Jayachandra95
Jun 20, 2021
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Zip payment of mobikwik

Mobikwik disabled my account.but they generated zip payment statement asking to pay zip payment.but without login to my account how can I pay, I have written many mails regarding it but no response from them about my account.how to pay it I'm unable to pay and now they are charging penalty also for it.please help me with this.
My number: [protected]...
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U
ujjal05
Jun 20, 2021
Jun 20, 2021
This thread was updated on Jun 20, 2021
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Money deducted from account but never sent to Wazirx

I tried to send money to a merchant through Mobikwik. Mobikwik deducted the sum from my account but did not send to the merchant. Even after a month, the money was not sent. Please, help with this issue. I would never use Mobikwik again in my life. Very bad service.
Order ID: 5c31d91005b4d
Please, do not send the money to the merchant now because the offer is gone. Please, refund the money to my source bank account. I am very...
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Rintu Biswas
Jun 19, 2021
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Mobikwik Zip facility

I am ex user of mobikwik. I used around 3 month mobikwik Zip facility.mobile number- [protected]. i paid all dues on time but they ruined my cibil by adding almost 80 overdue account in cibil. I have 750+ cibil earlier now my cibil score is 600. I mailed/call them around last 3 month but they did not resolve my issue. I am a businessman.cibil score is very important for me. When i did not have any overdue they are responsible for my current...
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