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Mobikwik Complaints & Reviews

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Updated: Nov 28, 2025
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Mobikwik reviews & complaints page 87

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A
anu05mishra
Jul 5, 2021
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It's already 7 days over but no money get refunded and no response we get from there. They are doing with number of customers that they are charging extra 79₹ more than the requested money. Please soon look into this matter and get our refunded ASAP. No response came after 7 days also from mobikwik
Mobikwik customer support has been notified about the posted complaint.
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    manav.virmani1
    Jul 5, 2021
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    Address: Gurgaon

    Mobikwik is showing that transaction has failed but it has still deducted money from my bank account ZPec88358fd8d is the transaction ID
    Mobikwik customer support has been notified about the posted complaint.
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      Rangu Saiteja
      Jul 5, 2021
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      [protected]
      Mobikwik customer support has been notified about the posted complaint.
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        R
        Rabisatapathy
        Jul 3, 2021
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        DearSiri.
        On translation dt-29/06/2021forRs1000 not credited on my account.But ammount debitted from my credit card.
        Mobikwik customer support has been notified about the posted complaint.
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          A
          Aslam1990
          Jul 3, 2021
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          Firstly the loan was disbursed in error to Mobikwik wallet.
          Very 1st minute i informed the support section.
          Since then till now, it's over 2 months, i havent got any help.
          Its a torture all the day.
          1. Enormous messages asking to pay EMI.
          2. Calls as well that included harsh, rude, blackmail calls who talk about coming home and fetching double the loan amount, putting behind bars, his guys will not leave me etc.
          3. The amount ia transferred to mobikwik wallet and mobikwik account is disabled.
          4. Got an email where mobikwik said the amount was debited and loan will be cancelled.
          But still i have been getting calls and messages asking to pay emi.
          5. I have been getting Non payments charges by bank monthly.
          6. This is tagged to by CIBIL report as well and spoiling my CIBIL score.

          Kindly help me get out if this torture and help me get rid of mobikwik.
          I do not owe a single rupee to mobikwik as i did not take a rupee or use any rupee from mobikwik.

          I have all email, call recordings proofs

          Thanks,
          Aslam
          +3 photos
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            S
            Sakthimouneesh
            Jul 3, 2021
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            My payment Rs.5000/- is pending pls immediately credited...
            +1 photos
            Mobikwik customer support has been notified about the posted complaint.
            Jul 03, 2021
            Updated by Sakthimouneesh
            My payment is pending merchant

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              R
              Ramesh Chandra Garg
              Jul 2, 2021
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              Address: 60 Radha Krishna Vihar Indore

              I am unable to clear dues of Zip pay account, as I am unable to use security pin and I am unable to change as well. Already raised a ticket but its been more than 24hrs no resolution.

              Kindly resolve this asap, I have due date of 5th July 2021.

              Regards,
              Mukesh Garg
              [protected]
              Mobikwik customer support has been notified about the posted complaint.
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                I
                Isha Gaonkar
                from Mumbai, Maharashtra
                Jul 2, 2021
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                Address: odisha

                Respected Sir/madam
                This is to inform you that i have been a victim of online fraud transaction on 22 June 2021 at 05:51pm.The fraudster caliming from sbi bank manipulated me by saying some cpp plan had to be activated and i mistakenly shared otp thinking it was for deactivation. Therein an amount of Rs.15992.46 had been deducted from my sbi credit card.
                I blocked my card immediately and also filed a FIR.
                I want strict actions to be taken against these and would request for a refund please. I am mentioning the fraudsters number [protected] and registered number at mobikwik [protected]
                Mobikwik customer support has been notified about the posted complaint.
                Dear Customer,

                We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

                Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                Regards
                CPP Team
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                  K
                  Kumar62mohit
                  Jul 2, 2021
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                  Address: Ramkrisna patna
                  Website: Mobikwik

                  Main coindcx go par 100₹ ka payment kiya tha but coindcx go par payment receipt nhi huaa aur mere account se paisa cut vi gaya aur maine 100₹ ka payment ka liye apply kiya tha but mere account se 179₹ cut gaya aur maine mobikwik se baat kare ki kosis ki but koi reply nhe aaya
                  Mobikwik customer support has been notified about the posted complaint.
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                    R
                    Raja Vasanth Ramachandran
                    Jul 1, 2021
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                    Address: Gurgaon
                    Website: www.mobikwik.com

                    I made a credit payment via Mobikwik App and the status shows as PG transaction whereas it usually shows as credit card payment. And the amount has not been credit to my credit card as well.
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                      V
                      Vaishnavi Nalawade
                      Jul 1, 2021
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                      I recharged my mobile no.on Jun 18, 2021 with 399 Rs. at 08:47:54 AM but it was unsuccessful. My money got debited from account i got message that it'll get refunded in 10 days. But still i didnt get my money back as on 1st july it has completed 13 days.
                      Transaction ID : BR00069SJFKT.
                      Its really fraud. Before i used to believe on mobikwik as it was giving good service. But now even after 13 days they are not giving my money back after unsuccessful transaction. I'll never ever use Mobikwik for transaction after this.
                      Mobikwik customer support has been notified about the posted complaint.
                      Jul 03, 2021
                      Updated by Vaishnavi Nalawade
                      I didnt get any response from mobikwik. Recharge was unsuccessful but my money debited from my account. I didnt get money refund even after 15 days.
                      I didnt get any response from mobikwik for my query.
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                        R
                        Ravidabra
                        Jun 30, 2021
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                        Address: VPO-DABRA TEH-SAPOTRA DISTRICT KARAULI RAJASTHAN

                        Sir i done a transaction on 22 may 2021.
                        History show pg transaction and money not reached to receiver. And now that transaction show successful but don't show any transaction id.
                        Sir please help me. Where is my money.
                        Mobikwik customer support has been notified about the posted complaint.
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                          A
                          Jun 30, 2021
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                          Refund Rs 599 charged
                          Mobikwik customer support has been notified about the posted complaint.
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                            A
                            anu05mishra
                            Jun 30, 2021
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                            I requested to credit ₹500 to my Coindcxgo wallet from my account through Mobiwik. But transaction was not successful. But ₹579 debited from my account. Why extra amount debited? And when my money will be get refunded to my account. Please resolve this issue as well as refund my money soon with sending SMS to my account for the money credited of ₹579.
                            Mobikwik customer support has been notified about the posted complaint.
                            It's already 7 days over but no money get refunded and no response we get from there. They are doing with number of customers that they are charging extra 79₹ more than the requested money. Please soon look into this matter and get our refunded ASAP. No response came after 7 days also from mobikwik.
                            It's already 7 days over but no money get refunded and no response we get from there. They are doing with number of customers that they are charging extra 79₹ more than the requested money. Please soon look into this matter and get our refunded ASAP. No response came after 7 days also from mobikwik
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                              Pankajsatya
                              Jun 30, 2021
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                              My bill for home credit is showing unpaid but the money has been deducted from my credit card. Transaction is showing pg transaction.
                              Kindly process my refund as soon as possible.
                              +1 photos
                              Mobikwik customer support has been notified about the posted complaint.
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                                SouravDutta1994
                                Jun 29, 2021
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                                Respected Sir or Mam,
                                This is to let you know that I, Sukhamoy Dutta of Silchar, Assam have been a victim of online fraudulent transaction today morning where an amount of Rs. 17000 has been laundered from my Axis Bank account holding account Number[protected]. The incident happened at 09:53 AM today i.e,[protected], where the fraud contacted me through phone with mobile number [protected] and manipulated me by introducing himself as an Indian Army Officer named Vikram Waghmare posted at Silchar, Assam and by calling out the name of my firm i.e, Suniti Engineering Works which deals with Weighing Scales and Instruments. The fraud mentioned that they wants to buy a Weighing Machine for their Army Canteen from me and hence want to pay through online transaction where I mistakenly shared my OTP with the fraud as I knew there was not much money at my account and believed it to be safe. But the amount got debited from my account as my account was credited with an amount from LIC just yesterday about which I was unaware as I did not any message for that credited transaction from the bank. After the incident I immediately rushed to my nearest Axis Bank branch where I blocked my card and also reported the issue. I also went to the Local Police Station and registered an FIR there. After investigating it came out that the fraudulent transaction has been done somewhere from Rajasthan using Mobikwik Mobile App and number [protected] with Transaction ID " ECOM PUR/One MobiKwik/122002/290621/04:24"..
                                I will provide all the supporting documents along with the FIR copy when needed. Please look into these and help us with the refund or retrieval process.
                                Mobikwik customer support has been notified about the posted complaint.
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                                  S
                                  SouravDutta1994
                                  Jun 29, 2021
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                                  Website: www.mobikwik.com

                                  Respected Sir or Mam,
                                  This is to let you know that I, Sukhamoy Dutta of Silchar, Assam have been a victim of online fraudulent transaction today morning where an amount of Rs. 17000 has been laundered from my Axis Bank account holding account Number[protected]. The incident happened at 09.53 AM today i.e,[protected], where the fraud contacted me through phone with mobile number [protected] and manipulated me by introducing himself as an Indian Army Officer named Vikram Waghmare posted at Silchar and by calling out the name of my firm i.e, Suniti Engineering Works which deals with Weighing Scales and Instruments. The fraud mentioned that they wants to buy a Weighing Machine for their Army Canteen from me and hence want to pay through online transaction where I mistakenly shared my OTP with the fraud as I knew there was not much money at my account and believed it to be safe. But the amount got debited from my account as my account was credited with an amount from LIC just yesterday about which I was unaware as I did not any message for that credit transaction. After the incident I immediately rushed to my nearest Axis Bank branch where I blocked my card and also reported the issue. I also went to the Local Police Station and registered an FIR there. After investigating it came out that the fraudulent transaction has been done from Rajasthan using Mobikwik Mobile App. I will provide all the supporting documents along with the FIR copy when needed. Please look into these and help us with the refund or retrieval process.
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    NandhaKumar SJN
                                    Jun 29, 2021
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                                    Address: 94/ k pudur edappadi (t.k) Salem (d.t) 637101

                                    12000 Rs money were transferred form my account to coin dcx account via mobiwik they charge a fees (20Rs) for that particular money without crediting into my coin dcx account. (And I got a message as they my money refund within 7 days to my account? Why they take 7 days to refund my money and what they do with my money in these 7 days)
                                    +2 photos
                                    Mobikwik customer support has been notified about the posted complaint.
                                    I add ₹ 500 from my account to Coindcxgo. But the transaction was unsuccessful. But the money ₹579 debited from my account balance. When it will be credited to my account? And why 79₹ extra debited from it? Please resolve my issue as well as send SMS for the refunded money to my bank account for the credited amout.
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                                      Suresh Chandra Nailwal
                                      Jun 29, 2021
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                                      Address: S-226 School Block, shakarpur, delhi 110092

                                      Refund amount of rs 7950 on dated 24 june 2021 i pay the electrity bill for rs 7950 but electricity bill transaction failed and mobikwik wallate detail show the money was refund by bses to your wallate on date 24 June 2021 same day and same time.
                                      But refund amount was not show my wallate and not show the amount in my bank a/C payment through debit card.
                                      Please sir/madam my refund amount transfer my wallate Or my bank account as soon as possible because I have pay the electricity bill of rs 7950 due date was 24 June 21 now I pay the penalty amount with the bill. So i request to you please refund my amount.
                                      I shall be highly thankful to you.

                                      Suresh Chandra Nailwal
                                      Mobile no. [protected]
                                      +1 photos
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                                        Kanhaiya Lal Suthar
                                        Jun 28, 2021
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                                        Address: No information
                                        Website: No information

                                        Mere pass अक call Aaya tha Jo number h[protected] jisne mere credit card se 25000/- Ka bill pay Ka Fraud Kiya h pls...help me
                                        Mobikwik customer support has been notified about the posted complaint.
                                        Jun 28, 2021
                                        Updated by Kanhaiya Lal Suthar
                                        Mere sath mobicwick website ke name se Froude huva h pls help me...
                                        Jun 28, 2021
                                        Updated by Kanhaiya Lal Suthar
                                        [protected] context no h jisse call Aaya tha
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