Mobikwik — fraud call from bank and by asking debit card details and otp.

Myself parameshwaran m, had become a victim of fraud call from bank and by asking debit card details and otp, someone had used my debit card of canara bank and tranfser money. I had register a complaint in frazertown police station, bangalore and at consulting the bank, i came to know that the fraud person had transfer 20000 rupees in mobikwik. The transaction no. Is [protected] dated 13th march, 2018 around 5:20 pm. Here i am attaching photo of police complaint and bank statement which shows the transaction no of the transfer and bank account details. Kindly do needful and guide me further to take necessary steps to get my money back, thanking you.
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My prfile [protected]
My eb no[protected]
Bill amount 3049
I am paid to eb office 3131 rupees
So return the amount mobikwik 3049

I was booking a railway ticket on 3th March 2018 from IRCTC.my id is 'singh_s789' . Rs.1120 has been deducted but ticket has still not booked and my has not been refunded. Transaction no. is [protected] which is given to me by the bank. So please refund my money asap.
Thanks

Today morning I made a recharge for my phone ...money was detucted by recharge is not done till now...I have checked with my network operator..they reported that no transaction was made...I either need a refund or recharge to my number

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