Mobikwik Complaints & Reviews

Dear sir / madam,

Please be informed, i am shocked about fraud transactions from my sbi credit card ends with 5735. This happened at all of sudden on 14/01/18 in between 10.30 to 11.30am when i was at my rented house. I never disclose my ccv number or related information to any one even with my family member. There is a possibility, some one hacked either my phone or sbi data base or both.

Transactions are like transfer to paytm account rs.3500/- this online transactions which required otp. I haven't receive any otp number for such transactions.

When i checked with customer care centre of sbi at 11.30a. M, i learnt from customer care executive that some one has debited the amount from my card then they have raised a complaint agaist these frauds & issued a complaint number and on dt, 19/01/2018 i have filed a fir in my nearest police station saket (New delhi). My fir number. Is 37b and my case number is [protected] dt. 19.01.2018 please do find the attachments related to these transactions and fir registration proof. I believe you will help to trace the mobikwik account number and details of mobikwik account holder as early as possible.

Again i requesting you to kindly help me for find out the culprit who debited the money from my card to his/her mobikwik wallet and refund the same. If you will not cooperate me i will take legal action.

Please find the attached document for your reference.
Thanks & regards

Purna chandra mohanty
S/o gada dhar mohanty

F-549, lado sarai

New delhi-110030

Mob.[protected]

I am an account holder of mobikwik which i have created four days ago... But when i i i want to aceess my account yesterday its shows user disabled... So i request you to enable my account as soon as as possible... Registered mobile no. Is [protected] and email i'd [protected]@gmail.com... Please kindly help me to short out my problem as soon as possible..

According to offer "pay across 3 categories & get 500 payback points!" i am eligible to get 500 payback points but, still, i haven't received the same. I have done the transaction with mobikwik at minimum one partner from each of any 3 categories as: food, shopping (Yatra: rs. 8, 034 on dec 09, 2017 at 4:17pm), entertainment (Bookmyshow: rs. 398.92 on dec 08, 2017 at 3:31pm) & nearby stores (Oyo: rs. 5, 733 on dec 03, 2017 at 11:19am and yatra: rs. 6, 289 on dec 02, 2016 9:17am and big bazaar: rs. 2, 990.26 on dec 16, 2017 at 3:01 pm). Its more than 3 months.

My name is kelash jat my security pin was blocked please solve the problem my number is [protected] please unblock security pin my id proof my aadhar card please fast unblock my security pin i was unable to use mobikwik i was unable to any recharge and shoping and transactions so please unblock security pin i was requested to you sir my problems was fast solve

I am a frequent mobikwi user, I mistakenly transfer 450 amount to another number, I contact with him but he doesn't use this app. I tried to contact with customer care but there is no toll free number however they have only help Window by chat and they are unable to contact me.
Please help me out.
Such a pathetic app it is.
No customer support.
[protected]@gmail.com

Mobikwik has since dec., 2017, restricted to a very far extent the use of cashback which is against public policies. The company had not informed about these policicies before the earning of cashbacks that it would in future change the policies to be detriment to the customers-a policy strongly against public interest which no other company follows at all anytime-the promises things but does not abide by them - complained so many times but govt. Doesn't intervene in public interest-all the wallet and supercash should be refunded to customers bank accounts or as required by the customers - a good givt. Should urgently intervene and stop the company from following such unfair practices without further delay.

I have made a recharge of 449/- of my jio no [protected] through mobikwik but there is no recharge done only amount was deducted from my account.
It was written on the page that if recharge not done it will be credited back within an hour but after two days also neither i have received any amount nor recharge was done.
Kindly refund my amount as soon as possible.
Files are attached for your reference.
Date of transaction - 9 feb 2018
Order no of mobikwik - rj[protected]
Ticket no - 7837471
Contact no [protected]

Mobikwik fraud people by their supercash. They give give option to convert their supercash at 7:00pm. But i tried 10 times daily at 7:00pm. With latest update but they give same error daily "something went wrong please try again" and after some time that show "all cards are exhausted try again tommarow". I try on app and pc website and on pc also. I also write in help section but they send me a useless replay of t&c. Wobiwik id joncena. U. Cant. See. Me.[protected]@gmail.com check out my video on youtube - https://youtu.be/Vbb1jMWck4w

I was trying to buy some products from healthkart.com. I had selected payment via mobikwik using net banking. Money was transferred from my bank account to mobikwik and deducted from there but online purchase was not completed and it didn't reached to online vender (Healthcare.com). Please help me to get my money back.
The order id was[protected]

Hello!
On 28th Jan Mobikwik debited Rs. 104 from my wallet leaving bal 0.
Transaction could be seen in transaction history of the app.
I complained with there customer support but they falsely claim that it was debited against wrong credit to my account! This is looting. There was no wrong credit to my account.
Mobikwik is looting.
Plz take action.

It is such a shame that my experience with mobikwik has been so bad. I added 17500 on mobikwik and now when i am trying to some amount to my bank, it has been declined continuously. I haven't been able to find any working helpline no, such a shame. I am a lawyer and i just want to sue mobikwik for being such pain in the stomach. They have been so many complaint regarding it i see but nobody seems to care at all.

Dear sir, i have transferred amount rs 4700 to mobikwik wallet number [[protected]] in place of mobikwik walllet number [[protected]] due to mistake.
So, please refund this amount into my mobikwik account number [[protected]].
On contacting to that person is not responding by not picking up my call

Reference id:5649f35d4843e

Also, i had registered complaint at https://www.mobikwik.com/help, but still didn't get any response.
So kindly help me for refunding my money.
Thank you.

On 06 Feb 18 at 21:15 hrs two times Rs-5900/- had been debited from my visa debit card no [protected] . There was no OTP and I have not given my personal information to any body.my mob no is [protected]

I am new i want to inform mobikwik that jio new series mobile numbers are not accepted by the mobikwik system always it shows invalid number also the company call numbers are worst and no responsive, they have ticket system which also not accepted the jio, new series which is 6xxxxxxxxx ten digit number,

Immediately fix this error to signup for the account with that numbers of jio start with series 6xxxxxxxxx
......

Dear Sir,

Yesterday I have transferred Rs 2100.00 to my wallet from my bank account but Rs 1100.00 comes in my wallet. Please check and correct it. Where is the balance amount of Rs 1000.00. I have transferred Rs.1000.00 to my customer Account No [protected] IFSC: CBIN0283555 but the amount has not been transferred
yet. Kindly do the needful at the earliest.
I have lodged the complaint to Mobiquick but they have not taken any action till date Therefore I request to RBI Official to stop the transaction of this Company.
Today a phone call received from Mobiquick Customer care Representative Mr. Deepak (Mobile No [protected]) at 6.30 AM. He was asking about my account number and CSV number of my card but I have not given such information to this fellow. I request you to please take necessary action against this man.
I received a call today at 3.30 PM form mobile no [protected] and the person has not tell me his name he was asking me my card number and CSV number of my card Please stop this type of call otherwise I will lodge a complaint in police department and you will be responsible for the same.

ASHOK SRIVASTAVA

[protected]
Ticket ID #7786787.

Hello sir/mam,
I used mobikwik on 26th january 2018 for some online purchase. I used two mobikwik accounts to add my money. On first mobikwik account, i added rs.14, 000 which was debited from my bank account but transaction failed at mobikwik end. Again on my second mobiwik account i added rs 4, 000 but same happened as before. None of the amount has been returned to my bank account and it has been over 2 weeks.
I have lodged a ticket at mobiwik, ticket # 7803384, but no response has been made by mobikwik.
I request you to kindly look into this matter and resolve this transaction and make mobikwik refund my amount of total 18, 000 to my bank account as soon as possible.
Thank you.

I did the online idea unlimited recharge of 509 rupees using your wallet but the recharge is not done even after 4 days has passed. I also raise the tickets on your portal ticket #7806401 & ticket #7806401 but still it is in progress state, my money is already deducted. I also talked with the idea customer care but they told me talk to mobikwik customer care persons.
I want money money back or do the recharge immediately.

Please resolve this issue as soon as possible.

Dear SIR,
I made a payment for THE SOULED STORE from MOBIKWIK payment Gateway, the payment was successful, the money was deducted from my bank account.
But the money has not yet been forwarded to the SOULED STORE, and so my order hasn't been confirmed.
Order No:693191
Order Date and Time: Tue, 6 Feb 2018, 06:25 PM
I kindly request you to refund me my money back.

Dear sir

Today we are shopclues.com/ shop 3d beedshit purchase. Time 9.30pm 05.02.2018

We are using payment gatway your site mobikwik.com

My mobile number is [protected]
I have updated andhar bank rs 1007 but amount debited my andhra bank account still not update shopclues shopint payment filed

Please return this amount my bank account number

05/02/2018ib/zaakpay/4066/zp8a0c1c8e023d -1, 007.00 this is my account payment details

I used code PARTY and try to electricity bill payment ₹300 on18 jan 2018 payment done successfully but 21 days left bill payment not done successfully it processing please atleast refund ₹300
I complaint again and again on app and [protected]@mobikwik.com and mobikwik.com but here no response from long time mseb website showing bill payment not done and here my ₹300 debited from mobikwik wallet but bill payment not done successfully . Here many customer care contact number but not working any please help me