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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 197

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A
Atush
from Patna, Bihar
Feb 17, 2018
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Address: Ranchi, Jharkhand, 834001

I am an account holder of mobikwik which i have created four days ago... But when i i i want to aceess my account yesterday its shows user disabled... So i request you to enable my account as soon as as possible... Registered mobile no. Is [protected] and email i'd [protected]@gmail.com... Please kindly help me to short out my problem as soon as possible..
Mobikwik customer support has been notified about the posted complaint.
I have received message that. " you have successfully redeemed 44 state bank reward points. Your auth code is 6398997 on 3rd feb 2018. But points not yet credied in mobikwik app. My mobile number is[protected].

Yours faithfully
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    D
    DrAmit Kandhare
    from Mumbai, Maharashtra
    Feb 15, 2018
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    Address: Pune, Maharashtra, 411052
    Website: www.mobikwik.com

    According to offer "pay across 3 categories & get 500 payback points!" i am eligible to get 500 payback points but, still, i haven't received the same. I have done the transaction with mobikwik at minimum one partner from each of any 3 categories as: food, shopping (Yatra: rs. 8, 034 on dec 09, 2017 at 4:17pm), entertainment (Bookmyshow: rs. 398.92 on dec 08, 2017 at 3:31pm) & nearby stores (Oyo: rs. 5, 733 on dec 03, 2017 at 11:19am and yatra: rs. 6, 289 on dec 02, 2016 9:17am and big bazaar: rs. 2, 990.26 on dec 16, 2017 at 3:01 pm). Its more than 3 months.
    Mobikwik customer support has been notified about the posted complaint.
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      S
      sandeepjat
      from Indore, Madhya Pradesh
      Feb 15, 2018
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      Address: Dhar, Madhya Pradesh, 454001
      Website: [email protected]

      My name is kelash jat my security pin was blocked please solve the problem my number is [protected] please unblock security pin my id proof my aadhar card please fast unblock my security pin i was unable to use mobikwik i was unable to any recharge and shoping and transactions so please unblock security pin i was requested to you sir my problems was fast solve
      Mobikwik customer support has been notified about the posted complaint.
      There is no response from customer support, i think they dont have any team to resolve these issue. Ultimately the consumer have to face the problem.
      I dont think india will build a good digital payment platform until unless these fraud companies are existing.
      My name is pranay j my security pin was blocked please solve the problem my number is [protected]please unblock security pin my id proof my aadhar card please fast unblock my security pin i was unable to use mobikwik i was unable to any recharge and shoping and transactions so please unblock security pin i was requested to you sir my problems was fast solve
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        D
        deepak karasi
        from Gurgaon, Haryana
        Feb 15, 2018
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        Address: New Delhi, Delhi, 110096
        Website: www.mobikwik.com

        I am a frequent mobikwi user, I mistakenly transfer 450 amount to another number, I contact with him but he doesn't use this app. I tried to contact with customer care but there is no toll free number however they have only help Window by chat and they are unable to contact me.
        Please help me out.
        Such a pathetic app it is.
        No customer support.
        [protected]@gmail.com
        Mobikwik customer support has been notified about the posted complaint.
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          K
          Kannuu
          from Kolkata, West Bengal
          Feb 14, 2018
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          Address: Gurgaon, Haryana
          Website: mobikwik

          Mobikwik has since dec., 2017, restricted to a very far extent the use of cashback which is against public policies. The company had not informed about these policicies before the earning of cashbacks that it would in future change the policies to be detriment to the customers-a policy strongly against public interest which no other company follows at all anytime-the promises things but does not abide by them - complained so many times but govt. Doesn't intervene in public interest-all the wallet and supercash should be refunded to customers bank accounts or as required by the customers - a good givt. Should urgently intervene and stop the company from following such unfair practices without further delay.
          Mobikwik customer support has been notified about the posted complaint.
          My security pin blocked pls un block my security code my wallet amount is 500 not recharge not account transfer everthing not working so pls un block my wallet
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            G
            Gulraiz Hasan Niazi
            from Muzaffarnagar, Uttar Pradesh
            Feb 11, 2018
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            Address: Bareilly, Uttar Pradesh, 243001
            Website: Mobikwik.com

            I have made a recharge of 449/- of my jio no [protected] through mobikwik but there is no recharge done only amount was deducted from my account.
            It was written on the page that if recharge not done it will be credited back within an hour but after two days also neither i have received any amount nor recharge was done.
            Kindly refund my amount as soon as possible.
            Files are attached for your reference.
            Date of transaction - 9 feb 2018
            Order no of mobikwik - rj[protected]
            Ticket no - 7837471
            Contact no [protected]
            Mobikwik customer support has been notified about the posted complaint.
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              D
              Dixit Sharma
              from Gagret, Himachal Pradesh
              Feb 10, 2018
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              Address: 174021
              Website: Mobikwik.com.

              Mobikwik fraud people by their supercash. They give give option to convert their supercash at 7:00pm. But i tried 10 times daily at 7:00pm. With latest update but they give same error daily "something went wrong please try again" and after some time that show "all cards are exhausted try again tommarow". I try on app and pc website and on pc also. I also write in help section but they send me a useless replay of t&c. Wobiwik id joncena. U. Cant. See. Me.[protected]@gmail.com check out my video on youtube - https://youtu.be/Vbb1jMWck4w
              Mobikwik customer support has been notified about the posted complaint.
              Today i recharged my prepaid jio number with ₹399 using JIOFULL promo code, it was guaranteed that i will get a cashback of ₹399 but i didn't got the cashback.
              Hope this message will one the eyes of mobikwik,
              Fake deduction of money

              for more contact me - [protected]
              [protected]...tx...id...not pay my bill cut my ac pay mant not claire
              They do not allow ne to transfer my own money to my account . I have to find alternative way to use the money
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                U
                utsav sriwastava
                from Bengaluru, Karnataka
                Feb 10, 2018
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                Address: Bangalore, Karnataka, 560037
                Website: HealthKart.com

                I was trying to buy some products from healthkart.com. I had selected payment via mobikwik using net banking. Money was transferred from my bank account to mobikwik and deducted from there but online purchase was not completed and it didn't reached to online vender (Healthcare.com). Please help me to get my money back.
                The order id was[protected]
                Mobikwik customer support has been notified about the posted complaint.
                Feb 05, 2018
                kavali's response
                no otp recived
                Feb 13, 2018
                VIJJI BUJJI's response
                My security code blocked mobile no [protected] pls un block my wallet

                I have received a SMS fr transaction of Rs. 3000 from my AXIS Bank credit card transaction number[protected]. The transaction was done on 25th January I have not received any OTP fr the transaction as well, Please check this transaction and refund my money
                Sir recharge commission No add my wallet next month Rs:1002.53
                Dear sir
                Today through Mobikwik App Transfer Amt in mymistake wrongly RS 200 I NEED TO REFUND THE AMT AS SOON AS POISIBLE
                Not forget password link and no otp my number [protected] and no login please help me my account my balence 1731.44 rs my email id [protected]@rediffmail.com and transaction id 5645db79a053a
                My security pin un blocked pls my phone num [protected] rs 500 not work in any prosses pls un block my wallet
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                  V
                  Vikram Dattu
                  from Pune, Maharashtra
                  Feb 8, 2018
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                  Address: Pune, Maharashtra

                  Hello!
                  On 28th Jan Mobikwik debited Rs. 104 from my wallet leaving bal 0.
                  Transaction could be seen in transaction history of the app.
                  I complained with there customer support but they falsely claim that it was debited against wrong credit to my account! This is looting. There was no wrong credit to my account.
                  Mobikwik is looting.
                  Plz take action.
                  Mobikwik customer support has been notified about the posted complaint.
                  I transfer my mobikwik wallet ([protected]) amount of 506 to my Kotak bank account .. Amount is deducted but not transfer into my bank account... plss help me ...
                  Order id: 564b9595424e1
                  844
                  I have done wrong transaction to wrong number [protected]... Could you please revert transaction and refund my money...

                  Please contact me at [protected]
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                    R
                    Rahima Pawariya
                    from Solapur, Maharashtra
                    Feb 8, 2018
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                    It is such a shame that my experience with mobikwik has been so bad. I added 17500 on mobikwik and now when i am trying to some amount to my bank, it has been declined continuously. I haven't been able to find any working helpline no, such a shame. I am a lawyer and i just want to sue mobikwik for being such pain in the stomach. They have been so many complaint regarding it i see but nobody seems to care at all.
                    Mobikwik customer support has been notified about the posted complaint.
                    Feb 08, 2018
                    Updated by Rahima Pawariya
                    I just feel like suing mobikwik
                    I am recharged my jio phone from 449 from my debit card but recharge is not done and my money is debited from my account. And i complain the company but no response from company...
                    ...

                    And i need justice
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                      G
                      Gurugyan rai
                      from Gonda, Uttar Pradesh
                      Feb 8, 2018
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                      Address: Jaunpur, Uttar Pradesh, 222180
                      Website: MobiKwik.com

                      Dear sir, i have transferred amount rs 4700 to mobikwik wallet number [[protected]] in place of mobikwik walllet number [[protected]] due to mistake.
                      So, please refund this amount into my mobikwik account number [[protected]].
                      On contacting to that person is not responding by not picking up my call

                      Reference id:5649f35d4843e

                      Also, i had registered complaint at https://www.mobikwik.com/help, but still didn't get any response.
                      So kindly help me for refunding my money.
                      Thank you.
                      Mobikwik customer support has been notified about the posted complaint.
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                        A
                        Amit Gautam 70
                        from Unjha, Gujarat
                        Feb 7, 2018
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                        Address: Pune, Maharashtra, 411001

                        On 06 Feb 18 at 21:15 hrs two times Rs-5900/- had been debited from my visa debit card no [protected] . There was no OTP and I have not given my personal information to any body.my mob no is [protected]
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                          S
                          sdsdkiop
                          from Kollam, Kerala
                          Feb 7, 2018
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                          unable to sign up with jio mobile number!

                          Website: www.mobikwik.com

                          I am new i want to inform mobikwik that jio new series mobile numbers are not accepted by the mobikwik system always it shows invalid number also the company call numbers are worst and no responsive, they have ticket system which also not accepted the jio, new series which is 6xxxxxxxxx ten digit number,

                          Immediately fix this error to signup for the account with that numbers of jio start with series 6xxxxxxxxx
                          ......
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                          A
                          ashok srivastava 9999
                          from Delhi, Delhi
                          Feb 7, 2018
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                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

                          Dear Sir,

                          Yesterday I have transferred Rs 2100.00 to my wallet from my bank account but Rs 1100.00 comes in my wallet. Please check and correct it. Where is the balance amount of Rs 1000.00. I have transferred Rs.1000.00 to my customer Account No [protected] IFSC: CBIN0283555 but the amount has not been transferred
                          yet. Kindly do the needful at the earliest.
                          I have lodged the complaint to Mobiquick but they have not taken any action till date Therefore I request to RBI Official to stop the transaction of this Company.
                          Today a phone call received from Mobiquick Customer care Representative Mr. Deepak (Mobile No [protected]) at 6.30 AM. He was asking about my account number and CSV number of my card but I have not given such information to this fellow. I request you to please take necessary action against this man.
                          I received a call today at 3.30 PM form mobile no [protected] and the person has not tell me his name he was asking me my card number and CSV number of my card Please stop this type of call otherwise I will lodge a complaint in police department and you will be responsible for the same.

                          ASHOK SRIVASTAVA

                          [protected]
                          Ticket ID #7786787.
                          Mobikwik customer support has been notified about the posted complaint.
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                            B
                            BIBHU RAJ SINHA
                            from Delhi, Delhi
                            Feb 6, 2018
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                            Address: Allahabad, Uttar Pradesh, 211004
                            Website: www.mobikwik.com

                            Hello sir/mam,
                            I used mobikwik on 26th january 2018 for some online purchase. I used two mobikwik accounts to add my money. On first mobikwik account, i added rs.14, 000 which was debited from my bank account but transaction failed at mobikwik end. Again on my second mobiwik account i added rs 4, 000 but same happened as before. None of the amount has been returned to my bank account and it has been over 2 weeks.
                            I have lodged a ticket at mobiwik, ticket # 7803384, but no response has been made by mobikwik.
                            I request you to kindly look into this matter and resolve this transaction and make mobikwik refund my amount of total 18, 000 to my bank account as soon as possible.
                            Thank you.
                            Mobikwik customer support has been notified about the posted complaint.
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                              A
                              AryanCons
                              from Pune, Maharashtra
                              Feb 6, 2018
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                              I did the online idea unlimited recharge of 509 rupees using your wallet but the recharge is not done even after 4 days has passed. I also raise the tickets on your portal ticket #7806401 & ticket #7806401 but still it is in progress state, my money is already deducted. I also talked with the idea customer care but they told me talk to mobikwik customer care persons.
                              I want money money back or do the recharge immediately.

                              Please resolve this issue as soon as possible.
                              Mobikwik customer support has been notified about the posted complaint.
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                                A
                                Arya Tilwankar
                                from Indore, Madhya Pradesh
                                Feb 6, 2018
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                                Address: Mumbai City, Maharashtra
                                Website: pay.mobikwik.com ; www.thesouledstore.com

                                Dear SIR,
                                I made a payment for THE SOULED STORE from MOBIKWIK payment Gateway, the payment was successful, the money was deducted from my bank account.
                                But the money has not yet been forwarded to the SOULED STORE, and so my order hasn't been confirmed.
                                Order No:693191
                                Order Date and Time: Tue, 6 Feb 2018, 06:25 PM
                                I kindly request you to refund me my money back.
                                Mobikwik customer support has been notified about the posted complaint.
                                Still i am not getting Cashback in my wallet 399 so that plz relove my issue urgently, if any kind of doute plz call my mobile number [protected] from Sujit Kumar Basuri and plz slove the issue urgently .
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                                  A
                                  A Jaya Prakash
                                  from Chennai, Tamil Nadu
                                  Feb 5, 2018
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                                  Address: Chennai, Tamil Nadu, 600052

                                  Dear sir

                                  Today we are shopclues.com/ shop 3d beedshit purchase. Time 9.30pm 05.02.2018

                                  We are using payment gatway your site mobikwik.com

                                  My mobile number is [protected]
                                  I have updated andhar bank rs 1007 but amount debited my andhra bank account still not update shopclues shopint payment filed

                                  Please return this amount my bank account number

                                  05/02/2018ib/zaakpay/4066/zp8a0c1c8e023d -1, 007.00 this is my account payment details
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    S
                                    Sarika More
                                    from Akot, Maharashtra
                                    Feb 5, 2018
                                    Resolved
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                                    Resolved

                                    Address: Raigad, Maharashtra, 410201
                                    Website: Mobikwik

                                    I used code PARTY and try to electricity bill payment ₹300 on18 jan 2018 payment done successfully but 21 days left bill payment not done successfully it processing please atleast refund ₹300
                                    I complaint again and again on app and [protected]@mobikwik.com and mobikwik.com but here no response from long time mseb website showing bill payment not done and here my ₹300 debited from mobikwik wallet but bill payment not done successfully . Here many customer care contact number but not working any please help me
                                    Feb 6, 2018
                                    Complaint marked as Resolved 
                                    I complaint again and again and also attached transaction details
                                    Mobikwik customer support has been notified about the posted complaint.
                                    I am unable to do transaction from mobikwick as my account is being locked.please help me to unlock easily as soon as possible.Once I submitted documents needed despite I am unable to do transaction.give me some easy way to reset password
                                    Regards Ashutosh Gupta
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                                      R
                                      Rinku-sanjay
                                      from Delhi, Delhi
                                      Feb 5, 2018
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                                      Address: Ahmedabad, Gujarat, 380005

                                      I paid online electricity bill trough mobikwik and amount of rs. 910/- deducted on 31.01.2018 from my account vide reference no.[protected]igacvakgu5 on 31 jan 18 but same was not credited in the account of torrent company. Till date said amount is refund to me. I also complaint it on site of mobikwik vide ticket id 7769719 but no reply received from mobikwik till date.
                                      Mobikwik customer support has been notified about the posted complaint.
                                      While booking the bus ticket, there was a coupon, even after showing Coupon Applied successfully, the coupon wast applied, and the Customer Support team is not responding at all.
                                      Dear sir I send wrong transfer wrong number this date26/017 ok but how many day now my money 5000 no refund ur compney staff my register number [protected]
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