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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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Mobikwik Phone Numbers

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+91 93 1392 5342
4535
3180
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2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 193

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A
Abhay7081
from Delhi, Delhi
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company not updating kyc

Address:Ghaziabad, Uttar Pradesh, 201014

These people are ignoring my several request to update my KYC as per guidelines despite govt notifications. Paytm has done good job in updating KYC but these people are torturing costumers by not updating KYC. I am compelled to write it here and I will spread the word of their wrong doings of duping customers. My Ticket No: #7998915, contact no: [protected]...
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I
IQBAL SINGH MANOOR
from Ludhiana, Punjab
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security pin setting

Address:Sangrur, Punjab, 148024

My name is iqbal singh. My problem is my security pin is blocked unblock you please fast it has been blocked for a long time i've been traying for a long time but if you can not unblock it, then do something for yourself. It was blocked 12 jan 6:20 pm please, try to unblock it as soon as you can. I'm having a lot of problems with this: i am not able to recharge and transition to b....
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S
Sarath4790
from Mumbai, Maharashtra
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money is not added in my wallet account

Dear sir/madam,

On saturday (10/03/2018) i added the money through max get more option, but money is not added in my mobikwik wallet account.
But money is debited in my sbi debit card.
Mobikwik wallet account number : [protected].
Sbi debit card no: [protected]
Exp. Date: 08/34
Please do the needful as early as possible.

Best regards,
Sarath kumar namburi.br...
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P
punit.chandak
from Pune, Maharashtra
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refund not done for failed payment

Payment to makemytrip was done of amount 10919 on 3rd march with order id lmbk[protected]. The payment was failed and refund was initiated. I had complained on mobikwik app.in history i can see refund from makemytrip on 5th march but there is no money added to my wallet or the bank account. The refund id sent by mobikwik is wap_lmbk[protected]....
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Address:Gurgaon, Haryana
Website:mobikwik.com

I payed electricity bill of Rs 1130 from mobikwik . Even after 4 days no confirmation received from Maharshtra electricity board . Complaint mobikwik about it, they asked to raise complaint in BBPS by adding trasaction ID. After entering transaction ID in BBPS it give error message ' something not working'. No further response from mobikwik. customer care no. is invalid....
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H
himanshu6814
from Nagpur, Maharashtra
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money not credited to my account

Address:New Delhi, Delhi, 110085
Website:mobikwik.com

I ordered an item using myntra app and paid them using mobikwik app, my money was debited by mobikwik app but when i returned the order, my money was not credited back to my account and the biggest issue is that they are not replying to my complaint messages, its been many days and they have not responded me for my queries, i request to please look into my issue...
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G
GideonEngti2528
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited from bank account but not credited in mobikwik.

Address:Gurgaon, Haryana, 782460
Website:Mobikwik.com

Hello, i want to inform you that an amount of ₹1121 had been debited from my sbi bank account while making a transaction through mobikwik on[protected] but in mobikwik it shows zero balance whereas money had already debited from my bank account. So i want to request you that please help me refund my amount as soon as possible.
My transaction id is[protected].
My ticket number is #8007487...
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M
mohammed dani
from Bangalore, Karnataka
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request to unblock mobikwik account

Address:5600011
Website:www.mobikwik.com

My name is mohammed danish here. My mobikwik account is blocked for no reason it shows that (Error user is disabled) i want to know the reason why is my account is blocked and i have linked my aadhaar also to my account still my account is blocked i tried getting help from app section but it not allowing me to file a ticket in mobikwik app and am facing this issue from a week.
Am sharing the screen shot about the error of login kindly...
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U
umsreeni
from Bengaluru, Karnataka
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mobikwik wallet woes

3 days ago i added rs 10, 000 cash to my mobikwik wallet. I had a super cash balance of more than rs 3000. 2 days ago i received a sms from mobikwik to keep bank account details handy and verify. Since 2 days my app login directly takes me to a screen to update my bank details. Upon submitting required information, the update is unsuccessful with error screen "some technical issue encountered. Try again after sometime". Same error occurs...
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A
amzad karthick
from Madurai, Tamil Nadu
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about kyc registration

Address:639136

Whenever i try to verify my aadhar card via otp it says no mobile is linked to the the aadhar. But my aadhar is linked with my mobile number. Without knowing about this i have already added money amounting 1020 rs to my wallet. Now i cannot send money to someone or recharge myself. I tried to contack mobikwik customer care number but it says that they are updating the customer care service and the call ends. I want my money back. Please help...
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S
SamikChakraborty
from Kolkata, West Bengal
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amount debited from icici credit card, but money not added in mobikwik wallet

Address:North 24 Parganas, West Bengal, 700110
Website:mobikwik.com

Hi. I am facing a transaction related issue. I tried to make transaction from icici bank credit card. First two times transaction failed. I received failed sms in my mobile no. But third times i recveived sms transaction made succesful. Amount rs 7000/- was debited from my icici credit card in the name of mobikwik inr. But said amount not added in wallet. Three times transaction details through mobikwik platform are below.
Mobikwik...
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M
me.rjs28
from Jammu, Jammu and Kashmir
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wrong recharge done on mobile no,9694950962

Address:Jaipur, Rajasthan, 302017
Website:mobikwik

Dear sir, i hade recharged on postpaid mobile number [protected] of amounting rs. 677. On dated 10.3.18 but accidantally i have entered wrong mobile number insted of correct mobile no [protected].
So it is requested to you plz recharge on correct mobile number if you not able to do this plz cancled my recharges and returend ny amount in my wallet so i can do anathor recharge....
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R
Rajan Babu M
from Chennai, Tamil Nadu
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payment not credited to the merchant

Website:www.mobikwik.com

1. Transaction id: 566a615af69a3 for rs.2500. 2.. Transaction id: 566a64af92877 for rs.2500. I have paid a merchant through mobikwik with the above mentioned transaction reference numbers. My card account has been debited on 05.03.2018 itself but the amount not credited to the merchant. Now as on 09.03.2018 the amount is neither credited to the merchant nor credited back to my card account. When tried to contact mobikwik they have a mobile...
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I have booked tatkal ticket in 2nd class on 6th march, but my ticket cancelled by irtc on 7th march, with refunded amount 705 on mobikwik wallet m my refund id is [protected] but my refund amount did credit on my wallet account, please look into my matter as soon as possible and please solve my problem.
Abhishek yadav
[protected]@gmail.com...
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M
Mohan Raaj
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

supercash amount not received.

Address:600044
Website:www.mobikwik.com

My mobikwik mobile no [protected] and email id
[protected]@gmail.com

Last 2 months add cash to wallet but not added. Error shown credit limit exceed and i am update adhaar card details till now my problem not solved.
I am contact to many times to but mobikwik customer care executive s very worst resoponse. Please solve my problem at the earliest..

And also 2 days before i am recharge my jio. Promoco...
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On[protected] i have added 500 rs from my bank account [protected] to my mobikwik account. The money is debited from my bank account but not credited to mobikwik account. Please solve my issue. And return back my money. It's about 45 days and you are not solving my issue. I am very unsatisfied with your service. Please solve my complaint as early as possible...
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On[protected] i have added 500 rs from my bank account [protected] to my mobikwik account. The money is debited from my bank account but not credited to mobikwik account. Please solve my issue. And return back my money. It's about 45 days and my complaint is not solved by you. I am very unsatisfied with your service. Please solve my complaint as early as possible...
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M
mynam36
from Sibsagar, Assam
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money deducted but not refunded for unsuccessful payment

I added rs 910 from my bank account to mobikwik wallet to make a payment of rs 910 towards mseb. While going ahead with the payment initially i got a message that the payment was successful but then immediately i got a message that the payment was declined. The money was deducted but hasnt been refunded to either my wallet balance or my bank account.
I have raised a complaint in your help section but to no use. There is no contact...
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S
Sayansm
from Kolkata, West Bengal
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request for refund money immediately

Address:Kolkata, West Bengal, 721626

Dear team,

Recently i have added money to my wallet.
I am not able to transfer this money, even not able to refund due to kyc verification.

I have submitted my adhar details, but still no verification is done yet.

Could you please refund this money back to my account?

Please treat this as an urgent and kindly do the needful at your earliest.

Thanks, br...
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V
Vishalkarad
from Vasai-Virar, Maharashtra
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didn't get refund in bank account!

Address:Nashik, Maharashtra

I had recharge of mahavitaran electric bill! Firstly it shows your recharge get successful but later it showed your recharge get unsuccessful and refund is done! But whem i check my bank balance it is showing that their is no refund done! Please done this as soon as possible! Its huge money 2040 rs. I did recharge with credit card of bank of maharashtra...
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