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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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Mobikwik Phone Numbers

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+91 93 1392 5342
4535
3180
+91 94 6644 6644
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2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 191

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U
Umarlovesall
from Bengaluru, Karnataka
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money deducted from my account but didn't update in my wallet.

Address:Gurgaon, Haryana

Today 2nd april 2018, i did two transactions (Of rs 600 and rs 100 respectively) for adding money to my mobikwik account wallet linked to my number : [protected] but the money didn't update in my wallet although it got deducted from my sbi account, in both transactions.
Please look into the matter and make the refunds as soon as possible. These kind of issues are pretty annoying....
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P
Premanand s
from Mysore, Karnataka
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mobikwik company - fraudsters

Address:560047

Please do not download mobikwik - it keeps on giving supercash to make people fool as there is no where we can use them - its just a eye wash and luring customers by saying 100% cashback - # mobikwik

When i tried to register for kyc with aadhar via manual check it says no service, when i try to use it in any local kirana shops and petrol pumps they say mobikwik cheats even vendors and not pay them as well - looks like brother...
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D
Devdut
from Bareilly, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from the bank account but transaction failed and no refund or reply from the company.

Website:Mobikwik

On 21 march 2018 i tried to pay bill for the ca no. :[protected] of rs. 20231. The company deducted 20000 from my bank account but the transaction failed. The transaction id is: tpddl[protected]. I had to pay the bill through freecharge. It has been 10 days and i am yet to receive a response or refund. The customer care service is not reachable. Kindly help as the amount is very large....
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On friday march 30, 2018 i had accidentally recharged an amount of 349 ₹ for an unknown vodafone no. I lost my money.. I request u to refund me the amount or forward the amount to my actual mobile number:[protected].. Instead i wrongly typed [protected].. Please resolve the issue as soon as possible. I hope my problem will be resolved as soon as possible since i am using mobikwik for all my recharge purposes and i trust mobikwik a lot....
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Address:122002
Website:Mobikwik.com

I prateek gupta booked a hotel daksh junagadh, gujarat on date 28 march 2018 timing 11 pm of amount 3512 through mobikwik app via cleartrip and booking id is [protected]. The address that mobikwik mention of hotel is totally wrong it is not in junagadh but 80 km far away from junagadh. I call several times to mobikwik customer care but there was no response at all. So i want to register my complaint and resolve my problem. I want my refund...
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G
Govindraj S PAMPATWAR Pampatwar
from Nagpur, Maharashtra
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dish dth recharge by mistaken on wrong viber...but 250 rs recharge nt deducted(I want refund

Address:Solapur, Maharashtra, 413304

By Mistaken on another VC number Dish recharge has been done wrongly..RS 250 deducted for that on 27.3.2018 ...Sure i did not get any benifit ..only i lost 250 rupees...so instead of dth recharge i need money refund ...(Dish tv actual vc no.[protected]..but mistaken..on other digits...see n do needful...i will be very greatful i[censored] do retrun as possible soon..so hurry and note report...
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V
Vikrant Jaryan
from Ludhiana, Punjab
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not charging but always urge me to register my aadhar no.

My mobikwik is registered in email [protected]@gmail.com. I have 164 rupees in my wallet, but whenever i want to recharge page open to register my adhar no. Due to recent senstivity and adhar linked to my bank account. I don't want to register my adhar. So, i am not able to spent my money from mobikwik wallet. I have registered myself for convenience not to share my sensitive data to your website. Please let me use my money or transfer...
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P
peearke
from Chennai, Tamil Nadu
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login problem - [email protected]

Address:Chennai, Tamil Nadu, 600035
Website:www.mobikwik.com

I have opened mobikwik account for the payment of medlife bills. On 24/03/2018 i have transferred rs.5000/- from my icici bank account for the payment to medlife bill.

On 27/03/2018, when i am trying to pay i got a message that :

"sorry user is disabled"

My money is with them.. I want the same back into my account.

My: mail id: [protected]@gmail.com
My: mob:no.[protected]...
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Address:770017
Website:mobikwik wallet

I became dissatisfy to this service as my wallet is not yet upgraded or my kyc not yet updated forwhich my money with rs.10000/- is blocked since 1 month. After so many reminders the customer care sent the mail that "mobikwik is not servicing your area and we will reach out to you as soon as we have presence in your area. Once we start the services then we will let you know about that". There is no notification came during the installation/download...
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B
braj raj
from Valsad, Gujarat
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I have added money from my debit card, but not get the wallet.

Address:Kutch, Gujarat, 370201

Sir,

I have added Rs. 1001/- to my wife's mobikwik account on 16/03/2018 but the amount is deducted from bank & wallet is not updated by mobikwik, in this regards many complaints have been made but i have not received the reply of any complaint.

Only status has been shown, resolved. i want to intimate to the [protected]@mobikwik.com but the mail box is full hence mail was not delivered to them.

Kindly...
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A
Andre Gaudet
from New Delhi, Delhi
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I did not receive my refund rs. 399

Address:122002
Website:MobiKwik.com

I was told by mobkwik that they refunded the rs.399 to my wallet but they have never done it??? Please deposit the 399 rs to my wallet email:
. Thank you, andre gaudet

See details of the transaction below:

We're sorry!

The vodafone prepaid recharge of ₹ 399 for [protected] has failed!

We could not successfully process this transaction & have refunded the amount to your wallet....
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R
Rai palak
from Badnawar, Madhya Pradesh
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customers being cheated by showing wrong schedule, time for bus

Address:490001
Website:Mobikwik

I had booked a bus ticket online through mobikwik on 18th March, 2018 by Royal travels Raipur.
The scheduled time of bus was 11:40pm at Bhilai, powerhouse bus stop.
The bus didn't arrive for hours at the stop we had immediately turned to agency which was closed n when contacted the agency they said they didn't got any notification about booking.
When the bus wasn't scheduled to travel why it is on mobikwik n Red Bus.br...
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K
Kannuu
from Kolkata, West Bengal
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kyc update

Address:Gurgaon, Haryana
Website:www.mobikwik.com

Mobikwik is insisting only on submission of aadhar card-when banks and mobile phones linking of aadhar card has been postponed by the sc how can mobikwik insist only on submission of aadhar (It refuses to accept driving licence, voter id, passport and even pan no.- i don't think mobikwik is positioned higher than the government-even the scratch cards they have inserted can't be converted into cash although it was an internal policy of the...
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A
Ajay2344
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the money has been deducted for irctc booking, bus booking was successful but payment settled. due to bank transaction issue

Address:Udaipur, Rajasthan, 313024

Mobiwallet group

I want to say i have done irctc booking recently for journey. But issue is tht my money has been deducted but no ticket has been booked. And no news about refund of this transaction. I had also concerned to irctc. But they told to contact ur banker. So
Account details

Name ajay sanmotra
Phone account no. :- [protected]
Registered email:- ajay. [protected]@gmail.com
br...
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K
kicchu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

postpaid bill payment not updated

Address:Bangalore, Karnataka

I had made a postpaid mobile bill payment on 12th march 2018 but it is not updated in vodafone records. I had complained both vodafone as well as mobikwik. But no response from the both. Now my outgoing gets cancelled. I want my outgoing to get released as soon as possible. Mobikwik transaction i'd is en[protected].
Till there is no response from mobikwik....
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I
Imtiyaz Ahmad mir
from Srinagar, Jammu and Kashmir
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unblock account

Address:193201
Website:Mobikwik.com

My account is blocked since last few months for baseless secuirty reasons. My secuirty pin was blocked once so i uploaded my documents and aacount was unblocked but now again the same thing happened. I always enter the right pin there and u can call me and ask for pin. Neither can i recharge nor can i transfer the money blocked there. Even i uploaded the documents suggested by you. Can u defend all this mess. Now what's the option left?...
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R
rkmishra1969
from Mumbai, Maharashtra
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refund for failed transaction

On 23/3/18 at 12am night i have booked a flight ticket but failed, no ticket made but money has been transferred to mobikwik a/c how to get back my money? Is it credited to my bank a/c automatically
Pl. Advise,

Why no customer care no. Is working?, it creates doubt on our mind
I am frequent use of your service

What is your c. Care no?

My mob no - [protected]- pl. Call back...
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M
Mohan Raaj
from Chennai, Tamil Nadu
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supercash amount not received. and add money limit exceeded

Address:Chennai, Tamil Nadu, 600044
Website:www.mobikwik.com

Last 2 months add cash to wallet but not added. Error shown credit limit exceed and i am update adhaar card details till now my problem not solved.
I am contact to many times to but mobikwik customer care executive s very worst resoponse. Please solve my problem at the earliest..

And also 2 days before i am recharge my jio. Promoco jiofull correctly used but rs 300 supercase not received please solve my problem at the...
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V
VijayKu34156787
from Darbhanga, Bihar
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reactivate of my mobikwik wallet

Address:Patna, Bihar, 800002

Last two days my mobikwik wallet is blocked as error is shown. As i have used otp immediately it's shown error due to multiple attempts of your account so it is blocked. Further it's mentioned don't worry we will send you instructions via email or sms. Still i did not get any such from your system support team. Even i send email also regarding to unblock my wallet. Please take necessary action to unblock my mobikwick wallet as email id [protected]@yahoo.in.br...
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S
Surajit9333
from Siliguri, West Bengal
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ekyc

Address:721155
Website:Mobikwik.com

Even I done ekyc it's always saying under process and doesn't do any wallet transfer.Also ekyc page out of list the page automatically skip ..I really getting irritating with this app..just disgusting service.plz do something fast I need to transfer my mobikwik wallet balance as soon as possible..just worse app .also not responding any email and complain against the problem...
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