Mobikwik Complaints & Reviews

I have tried to order a dumbbell set from the site ebay.in using the mobikwik wallet but the payment is unsuccessful and the balance is deducted from my account please refund it immediately i need to order that product now my transaction id is lmbk[protected]. Please take action immediately. My registered email id is durgesh[protected]@gmail.com. Mobikwik's email id is fraud and its contact number are also fraud please improve that also.

Dear mobiwallet group

I want to say i have done irctc booking recently for journey. But issue is tht my money has been deducted but no ticket has been booked. And no news about refund of this transaction. I had also concerned to irctc. But they told to contact ur banker. So
Account details

Name ajay sanmotra
Phone account no. :- [protected]

Failed transaction id:-
Date 12/04/2018
Transaction id:- [protected]

Kindly resolve my issue. And refund my money as soon as possible.

I had made a payment to bescom on 12th march towards payment of electricity bill, through mobikwik. The transaction went through smoothly. However, the amount has not been reflected in bescom and they have sent a the april electricity bill adding the march bill amount. Summary order # mk[protected] date 12 mar 2018, 09:32 pm

Mobikwik cannot be contacted by customer care number. To the complaint raised on its site, they keep saying it is resolved without paying bescom or refunding the money to my account. The e wallets lure people by paying pittance cash backs and then possibly cheat people in due course. I hope that rbi and the government bring in safeguards to safeguard the interest of the common people.

Hello,

I did a recharge for 399 on my jio number. The amount has been deducted and the recharge is still not reflecting... Worst experience and no way to contact customer care... And i m really pissed off and i want it to be resolved at the earliest..

The amount got deducted within a fraction of seconds and recharge is not done yet and there is no way to get in touch with customer care.

Worst payment gateway to fool people.

I have furnished my kyc details on day one when i registered for my new account about a month back. Still the updation of kyc status is pending from their end and i am being told that an official will verify my biometric after turning up at my home address failing to materialise the same for a long time now in spite of repeated requests. As a result of non-updation of kyc status, i am not able to transfer a lump-sum amount of money to my bank account from my mobikwik wallet which is only allowed to the kyc compliant customers.
Another issue is with regard to refund against the purchase of an item from ebay using mobikwik wallet which was subsequently returned undelivered from my end to the seller. I made the purchase on 11.03.2018 for a combo of flip cover and tempered glass of xiaomi redmi 5 smartphone and the amount of rs. 187 paid from mobikwik has already been refunded by ebay vide reference number lmbk[protected] on 24.03.2018, but the amount has not been credited to my mobikwik wallet as yet.in this regard, i would also like to draw your attention to the fact i make make all payments from my sbi credit card while using mobikwik wallet and don't utilise the wallet balance of mobikwik to materialise the transactions. Yet the mobikwik wallet first adds the transaction amount to its wallet when i attempt to make the purchase or recharge using my debit card and then uses the money in the wallet to make the purchase instead of allowing me to debit the transaction amount directly from my credit card as allowed by other e-retailers like amazon, flipkart, snapdeal, amazon, paytm, etc. As a result, if there is a refund against the purchase, due to cancellation or return of the item, the refund goes to mobikwik wallet instead of being credited to the primary source i. E, my sbi credit card. While other e-retailers directly refund the amount in my credit card in case of reutun or cancellation of an item, mobikwik fraudulently credits the refund in its wallet even though the purchase was not materialised from its wallet amount in the first place. It automatically adds the money from the credit card in its wallet and then utilises the amount in its wallet to pay for the transaction which is absolutely a deceptive practice. Now, when i am trying to transfer the lump-sum refunds credited to my wallet to my bank account, i am not being allowed to do so due to non-kyc compliance though i have updated the details from my end almost a month back.
It is a fervent appeal to you to help me get my refund of rs. 187 and also resolve other issues plaguing me thus obliging me in the process.

Hello sir,
This is praful m, my father got call from fraud person number [protected], saying that he is calling from sbi bank, and asked my father to share otp, so my father unknowingly shared otp on 11th april 2018, and amount of rs15000 is debited from my dad account. Kindly help us regarding this fraud, kindly reply to my mentioned email id. Thanks.
Date of incident-11th april 2018
Fraud person number - [protected]

Sir,
I got the call from mob no [protected]/ [protected] o[censored]nknown person stating that he is representative of my bank and for increase my credit card limit he ask me my credit card details. After giving my personal card details that person use my card details on 8/4/2018 at 10:23am ist on your wallet and make a fraudulent transaction of 10000/-
Merchand name - mobikwik new delhi del
Plz help me to refund my hard earned money.

Your faithfully
Mangesh naik
Mob. No. [protected]

Hi,

There is wrong transfer done on this number [protected]

My mobikwik number is - [protected]

Rs 2500 wrongly transferred on this number - [protected]

Please refund this money asap
I have tried to complaint about it but no response from your team yet
This was an unaturhorised transaction
So please take it seriously and please the money asap
Waiting for your attention

I applied jiofull offer code to recharge my jio number. There was stated that flat 300 by recharge plan 399 after complete recharge. But 48 hour completed, cash back not credited to my wallet. Please check that offer be valided to my jio number number or not. I recharged at day of 4 th april. Offer valid up to 5th april. But amount not credited my wallet.

I

I am using mobikiwk app on 3 april 2018 for rs 5150 for my sb account transfer but till now i didnt receive the amount i have also verified both in wallet and also in my account statement not receive the amount
I verfiy the history transfer to account but i open the menu its not shows invoice bill herewith enclosed the ac statement..

By regards
Madhavan

The electricity bill jusco business partner numbe [protected] amount 621/has been paid through mobikwi wallet;but due to mobikwi server problem despite of payment my bill has been not paid.
Mobikwi accepted their fault and show that rs 621/- has been refunded. But wallet amount rs 258/has been credited and t my rest amount of rs 363/-which is deducted through debit card has been not credited into my bank account.

Hi iam using mobikwik wallet for many years. I have around 750 in my supercash balance. But everytime i make a payment online or recharge the mobile no supercash will get deducted. I cant able to use even 1% of supercash for online merchants like ebay, myntra shopclues and nowhere. As per mobikwiks instruction they say that we can redeem the supercash for atleast 5-10% everytime we shop with ebay and shopclues. Its totally false. I have mailed customer service many times but no response from them. They will say that your ticket will be resolved within 24 hrs. But post 10 days even i did not receive any message from customer care team. Mobikwik totally cheaters. Gambling through supercash terms. Worst ever company

Dear sir,
I'm ullas k. P i had typed wrong mobile number [protected] by mistake and had transfered amount of 3000 from my account on april 8 2018 after 5 pm. I had called him and he was not responding in proper manner. Please help me out to retain my amount in my wallet. My personal number [protected]and it was order number: 56955358c7853 my email [protected]@gmail.com.

I got loan from mobikwik wallet of 60, 000/- with 6months emi monthly emi of 10700/- but it got credited 58700 to wallet by taking 1200 as first emi. Ok let it be but the amount has been credited to wallet not to my bank and it can't be transferred to your bank account. You have to use it only for shopping where mobikwik partners are available.in chennai mobikwik users are very rare how i can use it moreover that for online shopping only recharge is available. Will 58700 should be used for recharge? And my first emi is on june without using money have to pay emi. No use of this loan and don't take loan from mobikwik. You can only see the money can't use it.

Sir,
I paid rs 1109 /- (Wallet and bank ac) to healthmug dated 24.3.18 from my mobikwik wallet.. But transaction not sucessful.. And money not refund my wallet.

My transaction id... Od [protected] / rs..1109/- (Mobikwik wallet and my bank ac). Dated 24.3.18.
Somenath mukherjee, kolkata... Mob..[protected]
[protected]@gmail.com,
228a, diamond harbour road, behala, kolkata...700060

My bank account got debited for am of 833 on 6.4.2018 at 1pm. But my mobikwik wallet didnt reflect any amount nor did my recharge was done. I need refund of the amount as soon as possible. And neither mobikwik history shows any transaction as to whether the payment is done or failed.. Neither there is any message for payment successful nor for payment failed.. Just my bank ac got debited where is my money??

I have paid rs 476 through mobikwik app to sastasundar for medicine on 19.03.2018 vide your reference no. 95ed19b[protected]c6-fc9211ba408c
After lodging complaints twice you are not responding till.
I am surprised about your service that after taking my hard earned money you are neither refunded nor contacting me. Contact nos on web are fake.

Mobikwik is a super fraud company. Supercash is the biggest scam right now in the wallet space. They give huge supercash in name of of cashback most of which is virtually not usable at all.
Mobikwik's terms and conditions change every month.
From unlimited cashback usage 3 years back, they have stooped so low by first restricting usage to 20%, then 10% and now 5%. And restricted usage with expiry dates
On top of it every...

Hi,

Done a dth recharge transaction via one mobikwik. Transaction failed but money deducted from account. It's been more than 5 days and no response. Complaint raised via their chat service but no response.
Their service is the worst one i ever encountered with. They don't have a customer care cell where we can raise complaints. Their chat support is worst.
Requesting all to remove the mobikwallet the worst one ever came across.
Ref-mk01006kaokb

Multiple complaints raised all of them showing in process. No updates.

Not sure what to done.. But surely uninstall this fraud company's app once will get my refund

I had given order for electricity bill payment but it had been failed i don't know what was the reason i ordered on 13th march i received email that you will get refund of ₹790/- within 7 to 10 days but uptill now i didn't get any amount. Everyday i open app but it shows under progress. My invoice no is mk[protected] dt[protected]. I don't know what to do. Why they are so careless our honorary pm says go digital. If this happens who will go digital. Manohar matta