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Mobikwik Complaints & Reviews

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Last updated May 9, 2024
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Mobikwik reviews & complaints page 195

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Address:New Delhi, Delhi, 11030

Dear sir / madam,

Please be informed, i am shocked about fraud transactions from my sbi credit card ends with 5735. This happened at all of sudden on 14/01/18 in between 10.30 to 11.30am when i was at my rented house. I never disclose my ccv number or related information to any one even with my family member. There is a possibility, some one hacked either my phone or sbi data base or both.

Transactions are like...
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A
Atush
from Patna, Bihar
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re enable my account

Address:Ranchi, Jharkhand, 834001

I am an account holder of mobikwik which i have created four days ago... But when i i i want to aceess my account yesterday its shows user disabled... So i request you to enable my account as soon as as possible... Registered mobile no. Is [protected] and email i'd [protected]@gmail.com... Please kindly help me to short out my problem as soon as possible.....
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D
DrAmit Kandhare
from Mumbai, Maharashtra
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payback point

Address:Pune, Maharashtra, 411052
Website:www.mobikwik.com

According to offer "pay across 3 categories & get 500 payback points!" i am eligible to get 500 payback points but, still, i haven't received the same. I have done the transaction with mobikwik at minimum one partner from each of any 3 categories as: food, shopping (Yatra: rs. 8, 034 on dec 09, 2017 at 4:17pm), entertainment (Bookmyshow: rs. 398.92 on dec 08, 2017 at 3:31pm) & nearby stores (Oyo: rs. 5, 733 on dec 03, 2017 at 11:19am and...
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S
sandeepjat
from Indore, Madhya Pradesh
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unlock security pin

Address:Dhar, Madhya Pradesh, 454001
Website:[email protected]

My name is kelash jat my security pin was blocked please solve the problem my number is [protected] please unblock security pin my id proof my aadhar card please fast unblock my security pin i was unable to use mobikwik i was unable to any recharge and shoping and transactions so please unblock security pin i was requested to you sir my problems was fast solve...
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D
deepak karasi
from Gurgaon, Haryana
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no consumer care response

Address:New Delhi, Delhi, 110096
Website:www.mobikwik.com

I am a frequent mobikwi user, I mistakenly transfer 450 amount to another number, I contact with him but he doesn't use this app. I tried to contact with customer care but there is no toll free number however they have only help Window by chat and they are unable to contact me.
Please help me out.
Such a pathetic app it is.
No customer support.
[protected]@gmail.com...
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K
Kannuu
from Kolkata, West Bengal
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supercash utilization restrictions by mobikwik company

Address:Gurgaon, Haryana
Website:mobikwik

Mobikwik has since dec., 2017, restricted to a very far extent the use of cashback which is against public policies. The company had not informed about these policicies before the earning of cashbacks that it would in future change the policies to be detriment to the customers-a policy strongly against public interest which no other company follows at all anytime-the promises things but does not abide by them - complained so many times but...
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G
Gulraiz Hasan Niazi
from Muzaffarnagar, Uttar Pradesh
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amount deducted but recharge not successful

Address:Bareilly, Uttar Pradesh, 243001
Website:Mobikwik.com

I have made a recharge of 449/- of my jio no [protected] through mobikwik but there is no recharge done only amount was deducted from my account.
It was written on the page that if recharge not done it will be credited back within an hour but after two days also neither i have received any amount nor recharge was done.
Kindly refund my amount as soon as possible.
Files are attached for your reference.
Date of transaction...
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D
Dixit Sharma
from Gagret, Himachal Pradesh
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fraud with super cash.

Address:174021
Website:Mobikwik.com.

Mobikwik fraud people by their supercash. They give give option to convert their supercash at 7:00pm. But i tried 10 times daily at 7:00pm. With latest update but they give same error daily "something went wrong please try again" and after some time that show "all cards are exhausted try again tommarow". I try on app and pc website and on pc also. I also write in help section but they send me a useless replay of t&c. Wobiwik id joncena. U....
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U
utsav sriwastava
from Bengaluru, Karnataka
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money deducted for online purchase from account but not received by online vendor

Address:Bangalore, Karnataka, 560037
Website:HealthKart.com

I was trying to buy some products from healthkart.com. I had selected payment via mobikwik using net banking. Money was transferred from my bank account to mobikwik and deducted from there but online purchase was not completed and it didn't reached to online vender (Healthcare.com). Please help me to get my money back.
The order id was[protected]...
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V
Vikram Dattu
from Pune, Maharashtra
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unnecessary debit of money.

Address:Pune, Maharashtra

Hello!
On 28th Jan Mobikwik debited Rs. 104 from my wallet leaving bal 0.
Transaction could be seen in transaction history of the app.
I complained with there customer support but they falsely claim that it was debited against wrong credit to my account! This is looting. There was no wrong credit to my account.
Mobikwik is looting.
Plz take action....
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R
Rahima Pawariya
from Solapur, Maharashtra
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mobikwik is frustrating

It is such a shame that my experience with mobikwik has been so bad. I added 17500 on mobikwik and now when i am trying to some amount to my bank, it has been declined continuously. I haven't been able to find any working helpline no, such a shame. I am a lawyer and i just want to sue mobikwik for being such pain in the stomach. They have been so many complaint regarding it i see but nobody seems to care at all....
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G
Gurugyan rai
from Gonda, Uttar Pradesh
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money transferred to wrong number of wallet.

Address:Jaunpur, Uttar Pradesh, 222180
Website:MobiKwik.com

Dear sir, i have transferred amount rs 4700 to mobikwik wallet number [[protected]] in place of mobikwik walllet number [[protected]] due to mistake.
So, please refund this amount into my mobikwik account number [[protected]].
On contacting to that person is not responding by not picking up my call

Reference id:5649f35d4843e

Also, i had registered complaint at https://www.mobikwik.com/help, but still...
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A
Amit Gautam 70
from Unjha, Gujarat
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fraud transaction from my visa debit card

Address:Pune, Maharashtra, 411001

On 06 Feb 18 at 21:15 hrs two times Rs-5900/- had been debited from my visa debit card no [protected] . There was no OTP and I have not given my personal information to any body.my mob no is [protected]...
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S
sdsdkiop
from Kollam, Kerala
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unable to sign up with jio mobile number!

Website:www.mobikwik.com

I am new i want to inform mobikwik that jio new series mobile numbers are not accepted by the mobikwik system always it shows invalid number also the company call numbers are worst and no responsive, they have ticket system which also not accepted the jio, new series which is 6xxxxxxxxx ten digit number,

Immediately fix this error to signup for the account with that numbers of jio start with series 6xxxxxxxxx
......
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A
ashok srivastava 9999
from Delhi, Delhi
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phone calls of mobikwik a fraud company

Address:Gautam Buddh Nagar, Uttar Pradesh, 201306

Dear Sir,

Yesterday I have transferred Rs 2100.00 to my wallet from my bank account but Rs 1100.00 comes in my wallet. Please check and correct it. Where is the balance amount of Rs 1000.00. I have transferred Rs.1000.00 to my customer Account No [protected] IFSC: CBIN0283555 but the amount has not been transferred
yet. Kindly do the needful at the earliest.
I have lodged the complaint to Mobiquick but they have...
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Address:Allahabad, Uttar Pradesh, 211004
Website:www.mobikwik.com

Hello sir/mam,
I used mobikwik on 26th january 2018 for some online purchase. I used two mobikwik accounts to add my money. On first mobikwik account, i added rs.14, 000 which was debited from my bank account but transaction failed at mobikwik end. Again on my second mobiwik account i added rs 4, 000 but same happened as before. None of the amount has been returned to my bank account and it has been over 2 weeks.
I have lodged...
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A
AryanCons
from Pune, Maharashtra
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mobikwik - idea payment of 509 rs

I did the online idea unlimited recharge of 509 rupees using your wallet but the recharge is not done even after 4 days has passed. I also raise the tickets on your portal ticket #7806401 & ticket #7806401 but still it is in progress state, my money is already deducted. I also talked with the idea customer care but they told me talk to mobikwik customer care persons.
I want money money back or do the recharge immediately.
br...
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A
Arya Tilwankar
from Indore, Madhya Pradesh
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payment not received by the souled store

Address:Mumbai City, Maharashtra
Website:pay.mobikwik.com ; www.thesouledstore.com

Dear SIR,
I made a payment for THE SOULED STORE from MOBIKWIK payment Gateway, the payment was successful, the money was deducted from my bank account.
But the money has not yet been forwarded to the SOULED STORE, and so my order hasn't been confirmed.
Order No:693191
Order Date and Time: Tue, 6 Feb 2018, 06:25 PM
I kindly request you to refund me my money back....
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A Jaya Prakash
from Chennai, Tamil Nadu
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amount updated but shop payment failed bank debited my account

Address:Chennai, Tamil Nadu, 600052

Dear sir

Today we are shopclues.com/ shop 3d beedshit purchase. Time 9.30pm 05.02.2018

We are using payment gatway your site mobikwik.com

My mobile number is [protected]
I have updated andhar bank rs 1007 but amount debited my andhra bank account still not update shopclues shopint payment filed

Please return this amount my bank account number

05/02/2018ib/zaakpay/4066/zp8a0c1c8e023d...
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S
Sarika More
from Akot, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment done successfully but bill payment processing

Address:Raigad, Maharashtra, 410201
Website:Mobikwik

I used code PARTY and try to electricity bill payment ₹300 on18 jan 2018 payment done successfully but 21 days left bill payment not done successfully it processing please atleast refund ₹300
I complaint again and again on app and [protected]@mobikwik.com and mobikwik.com but here no response from long time mseb website showing bill payment not done and here my ₹300 debited from mobikwik wallet but bill payment not done successfully...
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