Mobikwik Complaints & Reviews

I paid online electricity bill trough mobikwik and amount of rs. 910/- deducted on 31.01.2018 from my account vide reference no.[protected]igacvakgu5 on 31 jan 18 but same was not credited in the account of torrent company. Till date said amount is refund to me. I also complaint it on site of mobikwik vide ticket id 7769719 but no reply received from mobikwik till date.

In order to add money in wallet i pay money to moobikwk through net banking and money not added in my wallet and while i am calling customercare there is no response. Now i have lost 2000 rupees how i can get.. Please add the money in my wallet quickly as possible.. On today morning this incident took place i called customer care several times but no response from them..

I had pay electricity bill of 730 rs and it said recharge successful and money debited from my bank account by adding it in wallet, however recharge didn't happen, 7-8 days are gone but no response from mobikwik, worst experience in my life.

No one attend customer care call by mobikwik. I am totally frustrated now. Using this app is headache to me now.

Please solve the complaint earlier.

For last 3 days - everyday, i am being told that i have asked to resend otp for 3 times even if i do it for once.
So i am denied access to my account. I have lodged complaints through help and there is no reply.
I request now to know to which authority i should approach to redress my complaint against mobikwik.
I have balance in my wallet. So i fear that it is going to be misappropriated by blocking my account login.

I have an account in mobikwik with following details. Md raihan, [protected]. Generally i didn't use it much. Suddenly in recent past i was trying to access my account and gave incorrect pin multiple times in hurry so my account got locked. Since then i have been trying hard with mobikwik support to unblock my account but they are asking me to upload self signed pan card or aadhar card and bank statement in which mobikwik debit or credit info is available. I contacted multiple times and uploaded documents but no response unfortunately. I have rs 399 stuck over there, unable to do anything with that. I didn't understand what kind of process mobikwik is following to unblock or it's a scam to take out public money. Kindly help and take appropriate action against them to get my money back. Thanks in advance

Dear Sir,

Yesterday I have transferred Rs 2100.00 to my wallet from my bank account. but Rs 1100.00 comes in my
wallet. Please check and correct it. where is the balance amount of Rs 1000.00. I have transferred
Rs.1000.00 to my customer Account No [protected] IFSC: CBIN0283555 but the amount has not been transferred
yet. Kindly do the needful at the earliest.

ASHOK SRIVASTAVA

[protected]

I paid my electricity bill of ₹460 towards MSEB, CONSUMER NO.[protected], BILLING UNIT-4236 through mobikwik wallet on 5 jan 2018.But it is showing unpaid and added in a current bill as a pending amount including late charges(Extra ₹10), what can i do now.Resolve my issue.I also mailed these complaint messeges to [protected]@mobikwik.com and [protected]@mobikwik.com from which [protected]@mobikwik.com showing receipents inbox full and not any response from another mail id.

Sir i am unable to login into my mobiwik when I got my otp I have entered it but it is comming as user disable i have 2000 in tat pls resolve my problem as soon as possible .And I tried logging in many times but it doesnt come .kindly pls go through my problem please and solve it assoon as possible. Its urgent for me to need of money .please solve my problem as soon as possible .my mob no is [protected]

I have made my hotel room bookings in sun-n-sand hotel, shirdi on[protected] and[protected].
While booking my room i have applied coupon code hotel80 and i have got super cash about 4500 + 4500 = total 9000 super cash. Unfortunately, the super cash is not get credited to my account even after completing 24 hrs of my check-in. My booking ids are as follow [protected] and [protected].
I trying hard to contact customer care people of mobikwik but all the numbers and email id's shown in this company site are not working.

I never thought this is such a fraud company, they are openly cheating people. Please take some legal action on this company and get my money back.

Thanks,
Sai santosh b
[protected]

Dear sir i kumar narayan samanta perchaseed three bus tickets of calcutta to digha on 29.11/17 and othpg 887499 money hasbeen ductuded sbi amount rs 954/- (Actuel rate rs958.50) but jurnery has been cancell and i have received a massage in my mobile [protected] that (Due to unavoidable reason the bus for your trip dated 25/01/2018 from kolkata to digha with pnr c2afppes has been cancell. Contact your booking agent for refund. Massage received on 24/01/2018. Operater name snemita paribahan, now today is 30/1/18 money hasdbeen not been credit in my account. Please do the needfull, thanking you.

Mobikwik has disabled my account without reason. Being out of town i had to pay the school fee of my kids online through fee on time app. When i tried to pay the fee through the application, i found it linked to mobikwik. I was already having an account with mobikwik. But mobikwik displayed user disabled message and i had a tough time to ensure the school fee is paid at the school counters in time.

Kindly let me know why my account with mobikwik has been disabled. And how to re-activate it.

Respected sir/madam,
I recharged my number [protected] on 27/01/2018 but amount deducted and recharge not received. I talked idea cellular but they said to we are sorry, a payment or recharge made through a third party website does not show in our system. So we are unable to check the details of the recharge you have mentioned in the enquiry. Please contact the customer care of the third party website you have used for a recharge who will be able to assist you further. Then i called customer care of mobikwik but all the given numbers not reachable and online customer care of mobikwik also not connecting. And online customer care ticket no is 7768234 and 7744434 of mobikwik find the attached transition i'd[protected] i recharged [protected] number by 398 plan.
But recharge not done idea account.
Please solve that problem as soon as possible.
My running mobile number [protected]

Mobikwik.com is a cheating website, don't recommend for it. I have recharged for 398 and it said recharge successful and money debited from my bank account by adding it in wallet, however recharge didn't happen. I have raised 2 tickets and without providing me a solution, they marked it as resolved. Where to see the solution they provided when they mark a ticket as resolved. Cheaters. I'm not able to contact them via e-mail or phone. Even if i raise a ticket, few days they will keep it in in progress status and mark it as resolved after few days, without even writing a reply or notifying me. This is ridiculous. I need my money back

Don't use mobikwik

Cancellation id [protected]
Pnr no. [protected]

Dear sir,

I have booked my train ticket through my icici debit card through mobikwik
And cancelled the same. The reimbursement has been sent from indian railway. But still i have not received the amount back in my account.

Please do the needful to get my money back

Thank you

My email id : [protected]@gmail.com

I had made an trasanction of ₹770 in which i jave added 770 in my wallet but instead of adding 770, mobikwik deducted my entire amount and after enquiring about yhe same they are saying that they have recovered some amoung for a transaction done on 04/10/2016.
I didnt remember any such type of transaction and also i have doubt that they have tempered the transaction history.
If there was any such type of fees to be recovered from my account then they should have informed me about the same via sms or email. But they have not informed me till date about any such charge that too about a transaction which was made before one and half year.

Mobikwik is a cheater and fraud

I ordered xiomi mi phone worth rs 10999 at 26/01/2018 w. R. T that order 3300 supercash been added to mobikwik wallet. Still cant get supercash help me for the same. If i am not liable to take supercash so please cancel my order & return full amount of 10999 back as main balance not supercash. Solve it as soon as possible.
Thankyou.

Tarnsection id : 200110005180126372701665

I have been using mobikwik for around 8 months now. Over this period, i have seen there have been issues with the published content on the offers section. The content has been incomplete or incorrect.
Off late, there have been too many issues with the services received. On 22 january, 2018, i intended to purchase an irctc ticket and loaded money on the wallet. I then logged in to the irctc.co.in website. Mobikwik was advertising an offer where customers can receive 15% super cash twice. To my shock, there was no mobikwik option to pay. I got in touch with the customer service guys via twitter and they replied they will check into the matter. Nothing has happened till date.
On another note, there is an offer at hypercity, where you can pay via mobikwik and receive 15% supercash. I did a transaction in mid-january. So i visited hypercity again yesterday. As per my understanding, the supercash should have been utilised during the second transaction. I paid at hypercity via mobikwik yesterday for more than rs. 100 and to my shock, i have not received supercash nor has the existing supercash been utilised. I again complained on twitter and it seems these guys have messed it up.
So the question that arises, is this the beginning of the end. You need to understand, people use mobikwik only to earn supercash and later use it on purchases.in case you are not able to provide such facilities, i am afraid, there is no point of your existence. People are not looking to load money to a wallet and just pay it.in case we do not receive anything back in return, what's the point?

My mobikwik account no is [protected] the account is to disabled due to some issue in this wallet rs is 10000/- cash but no super cash. So sir please unlocked my account. I have new join for the mobikwik.
I already attached all the document like passbook photo one id photo, and adhar card self signature copy of passbook copy and now attached pan card, for mobikwik transition time & date as per passbook entry. Kindly refer.
My debit card first 6 no. Is 607901 &
Last 4 no. Is 8764

Dear sir, i have transferred amount rs 2000 and 700 total 2700 to mobikwik wallet number [protected] [protected] in place of mobikwik walllet number [protected] due to mistake .
So, please refund this amount into my mobikwik account number [protected].
On contacting to that person is not responding by not picking up
Order I'd: 5638834A67COD -2000
Order I'd: 56388BC84C459 -700

Date: 20th Jan 2018
https://www.mobikwik.com

I wanted to order some grossery from GROFERS app and tried to pay through MOBIKWIK adding 1000/- rs in my mobikwik account. Later 1000/- got deducted from my bank account and I received an SMS also but this amount never got added in my MOBIKWIK account. I called at my bank's customer care and got to know that it was a successful payment and money transferred to MOBIKWIK and I should contact them for the same. I called MOBIKWIK customer care but no response as they want all the queries to be emailed. Later I do that as well as on 23rd Jan 2018 and I received one TICKET NO. which I took a screen shot and attached here.
Its been 4 days and I still not received my 1000/- rs back to my bank account. This was the first time I was going to use MOBIKWIK but this unprofessional things happened. They have no value of their customer. 4 days and still no response from their end neither they refunded my amount back to me.
I want CONSUMER COMPLAINTS to please help me getting my money refund.