Mobikwik Complaints & Reviews

Hi, I will recharge in my airtel prepaid internet data recharge plan Rs. 199. 17/02/2015 Time: 06/52:05 at morning. But still not active my recharge plan in my no and no refund my payment. But an amound of Rs. 199 debit from my HDFC a/c for an Net Banking online. So please check transaction error and Clear. Thanks...

I have been using Mobikwik service without problems for most of the time. But I didn't get any support from them the only time I needed it. They were supposed to add cashbacks in my account for two Shopclues purchases on Dec 12, 2014. But I didn't receive those cashbacks. I waited and then opened one ticket in 14h Jan, 2015 (TICKET #1947036) regarding this issue. There wasn't any response for 1 month, and today (16th Feb) I get to know that my ticket has been marked as resolved, by just telling that, "As per our records, cashback has already been credited to you.", although the transaction history does not include any information about that cashbacks. I opened yet another TICKET #2194829 regarding this, but I have no hopes left. I want to mention that I also tried to contact MobikWik support via Facebook and Twitter but they haven't responded. Meanwhile, I have used Mobikwik and faced no problems. Conplaint details on TICKET #1947036 ************************************************************* Hi, Today, I was checking my transaction history and found out that I didn't receive cashbacks for two transactions in ShopClues till date. 1. Transaction ID: 29659291 Debit Date: Fri Dec 12 23:36:31 IST 2014 Debit Amount: Rs. 269.00 2. Transaction ID: 29660383 Debit Date: Fri Dec 12 23:45:55 IST 2014 Debit Amount: Rs. 449.00 Can you please check and add those cashbacks. I was supposed to get 15% cashback for both the transactions ******************************************************************** Regards Sujay Ghosh

Sir I recharged a mobile number number [protected] for Rs 200/- i.e. Airtel UP East area from mobikwik on 16.02.2015. Sir Rs 200/- deducted from my wallet balance but the above number not yet recharged till date. Request recharge the same or credit Rs 200/- in my wallet balance. My cutomer ID is [protected]@gmail.com and register mobile number [protected]

Hi Team, I have recharged my mobile using mobiwiki. The amount 222 was deducted from my bank account. However, neither my mobile was recharged nor the wallet balance is reflecting the amount. I tried your customer care helpline numbers available on the internet. However, my attempt was in vain because I couldn't get through anyone. Also, I've raised 2 tickets but I didn't receive any update as on date. Ticket numbers are as follows - 2165567 & 2170783. Also help me understand the turn around time tthat you take to resolve the customer issue.

Sir, i have complained many times about not crediting of my money to my wallet..mobikwik customer care serviceS is not responding.So please make my money returned to my wallet. These are the details of the amount not credited to my wallet, transaction i.d.[protected].. email id- showkath.[protected]@gmail.com mobile.no.- [protected]. date of transaction- 06/02/2015 amount- RS.3372. pls refund my money to my wallet faster

this is my id of mobikwik:- smit.[protected]@live.in and my registered mobile no to mobikwik is [protected] my complaint tickit id to mobikwik is # 2129737, #2134032 they promise to return my money 48 hrs but didn't returned to me after 5 days and also dont reply to me total money amount is 266 they are not returnig

Dear Sir, Transaction No.BMBK[protected] pay to Domino due to some technical issue order is cancelled on same day, Domino return back amt. to Mobiwik company, still i have not receive Refund amt. of Rs.430/- i waiting last 10 days. Please do needful on Urgent basis.

I am recharged Rs.110 Airtel No [protected] vide Trans ID.[protected] on 9.2.2015 20.34 IST but the above said amount not recharged and not refund the above said amout to wallet 2. I am Loaded amount Rs.41 vide Trans ID.[protected] on 10.2.2015 14.00 IST the wallet balance Rs.190 after walet balance Rs.190 I am recharged Rs.150 BSNL No [protected] but the above said amount not recharged and not refund the above said amout to wallet e

Hi Team, TICKET #2137886 and TICKET #2128483 both is for same issue on Mobikwik. These tickets were logged on 5the feb. and 6th feb. But still not resolved. I got the recharge notification but recharge is still pending and the recharge amount is still not refunded to my wallet. My Recharge number is [protected] for 210.00 on Airtel. Its been 10 Day but there is no reply from the mobikwik team on the above logged tickets. Regards, Shahnawaz Ahmad

SIR
I was recharg in wallet amount Rs.200 date05/02/2015 time 05-19 PM tra.ID. [protected] but sould be not recharg ? I request you please refund amountRs.200 in my wallet acount.


Thankyou for
Shivkumar mob.no.[protected]

Dear sir uyesterday I have done thorough internet 3G recharge of Rs.194 to mob no.[protected] . It is an Air tell no. but recharge is not happen, so please check and recharge the net pack of same amount to same no. You can contact me on [protected]. or [protected]@gmail.com

Dear Sir, I had recharged my mobikwik account with Rs. 500 on 07.02.2015. Thereafter I tried to make my bill of My videocon d2h number through wallet option that was of Rs. 372. The transaction got declined but my account balance got deducted of Rs. 372. Neither my bill was paid the transaction was showing any history of the same. It's been 4 day my account balance has not been updated the same amount. You are hereby requested to look into the matter and do the needful.regards ritun samantray, [protected], [protected]@gmail.com...

Dear Sir, My name is Chandra. Transaction id:[protected] date: 06/02/2015 time 10:50:05 amount Rs.343 This is my transactions information. This amount was shown at transactions history, but amount is not added my wallet balance. Please added my amount in my wallet balance. I am given 12 times compliant. But mobikwik company not responded.

Dear Sir, I had recharged my mobikwik account with Rs. 1000 on 06.02.2015. Thereafter I tried to make my bill of My Tata Photon number through postpaid bill payment option that was of Rs. 890. The transaction got declined but my account balance got deducted of Rs. 890. Neither my bill was paid the transaction was showing any history of the same. It's been 4 day my account balance has not been updated since. You are hereby requested to look into the matter and do the needful. Regards, Sumit Sharma [protected] [protected]@gmail.com

Respected Sir, i am Kanwarjit Singh, and i have a wallet in Mobikwik company with account email.. [protected]@yahoo.com and mobile no. [protected] m add 2500 rupees in my wallet with ref.[protected] on 5th feb 2015 and on same day pay bills of 1300 rupee but bills are not paid and money deducted from my wallet by Mobikwik... and m complaint to mobikwik on same day with ticket no.2122974 dt 5.2.15 and ticket no.2156689 dt 9.02.2015.. but instead solve my problem company locked my walled with my ballance..so please help me and refund my money. my contact no. [protected] and email.. [protected]@yahoo.com

I add 181 rs in my account wallet but 160 deducted without any reason even it is not showing in transaction history . In transaction history it is showing the details of adding rupees 181 but no details of deduction . It is clearly visible that there is some issue. So please look into the matter .

HI, I tried placing a jabong order through mobiwik wallet.Transaction failed but money Rs.798 got deducted .I have raised 2 tickets for the same .But still no response.Please refund my money. Please find details below Ticket #2161816 and Ticket #2172496. Transaction ID: CCACB1ALK458 E-mail Id: [protected]@gmail.com Phone: [protected]

Hi I have added Rs.1200 in my wallet on 06/02/2015 with transaction id no.[protected] and then tried to pay bill of my postpaid no.[protected] for Rs.1150 but the recharge was unsuccessful and money deducted from my wallet and did not get any email or sms in this regard. I have applied two support ticket in this regard at the mobikwik website but there is no reply and till today i did not get back my balance plz help me or provide me the helpline number from where i can get back my money...

Iam Raja, I have my wallet balance of 335 till yesterday(07/02/2015). Yesterday i have tried a payment for airtel dth recharge for 215.00 and it was failed i did not get any transaction number. My wallet balance got deducted and now my wallet balance is 120. That transaction is also not showing in my history.Refund my money soon. My mail: [protected]@gmail.com MobileNumber: [protected] Date: 07/02/2015 Amount: 215

Hi, I have recharged my number [protected] on[protected] with amount Rs.301 (more than Rs.300 as per their strike gold offer) but I have not received cash back of Rs.150 till date. Query also registered with Mobikwik on 10-2-15 with ticket no.264961 but no repsonse still. Regards., Shreyans Surana Hyderabad [protected]