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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 319

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J
joykutty
from Jaipur, Rajasthan
Feb 9, 2015
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Address: Jaipur, Rajasthan

I added Rs.500/- to my Wallet a/c. for recharge my Sun Direct D2h account. They debited my account Rs.450/- against Sun direct D2h. But the above amount has not credited to my Sun Direct Account. Please look into the matter against take strong action against Mobikwick Systems Pvt. ltd. against Fraud Case Joykutty Daniel Sun Direct Account No. [protected] Mobile No.[protected]
Mobikwik customer support has been notified about the posted complaint.
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    sai237
    from Mumbai, Maharashtra
    Feb 8, 2015
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    Address: Mumbai City, Maharashtra

    I have added date-07 feb 2015. 200/- to the mobikwik wallet my transaction Transaction Id [protected] transaction amount 200/- [protected]@gmail.com and the money is deducted from my account [protected]@gmail.com wallet balance and i didnt got any money in mobikwik wallet. I have to do an urgent transaction at the time bt i dont hve option to choose an another gateway. now I want my all money refund in my mobikwik wallet account. please urjnt
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      sai237
      from Mumbai, Maharashtra
      Feb 8, 2015
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      Address: Mumbai City, Maharashtra

      I added 270/- to the mobikwik wallet my transaction Transaction Id [protected] transaction amount 270/- [protected]@gmail.com and the money is deducted from my bank account and i didnt got any money in mobikwik wallet. I have to do an urgent transaction at the time bt i dont hve option to choose an another gateway. now I want my all money refund in my bank account. please urjnt
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        G
        gotopg81
        from Mumbai, Maharashtra
        Feb 7, 2015
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        Address: New Delhi, Delhi

        Dear Sir, My mobile no is [protected]. I am recharge my Vodafone Rs 375/- date[protected] .the amount already deducted in my wallet but till date I will not received my talk time. I am already 2 times complained in your site ticket no is Ticket No: 2127613 Created On:[protected]:43:20 Ticket No: 2133246 Created On:[protected]:02:50 But till date no reply. Pls do the need full. Regards Pankaj Garg
        Mobikwik customer support has been notified about the posted complaint.
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          K
          KAUSICK KUMAR NAG
          from Kolkata, West Bengal
          Feb 7, 2015
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          Address: Kolkata, West Bengal

          SIR, I Sri KAUSICK KUMAR NAG, recharged my mobile no. [protected] (Prepaid, BSNL, Kolkata) from your wallet twice today (07.02.2015)@ Rs. 220.00 each vide Transaction ids I) Transaction Id [protected] AT 19:23:54 hours) ii)Transaction Id [protected] AT 19:35:59 hours . But in no cases the mobile has got recharged. Subsequently Rs. 220.00 has refuned to my wallet once again. But I have no idea about the another transaction of Rs. 220.00. Please arrange to refund another Rs. 220.00 to my wallet and make my wallet balance Rs. 440.00Your immediate action is solicited. Yours faithfully, KAUSICK KUMAR NAG
          Mobikwik customer support has been notified about the posted complaint.
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            K
            kunal2787
            from Bengaluru, Karnataka
            Feb 7, 2015
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            Address: Indore, Madhya Pradesh

            i added 1850/- to the mobikwik wallet my transaction ref. no. IG00OPSHB4 transaction amount 1850/- [protected]@gmail.com and the money is deducted from my bank account and i didnt got any money in mobikwik wallet. I have to do an urgent transaction at the time bt i dont hve option to choose an another gateway. now I want my all money refund in my bank account.
            Mobikwik customer support has been notified about the posted complaint.
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              N
              nazeera
              from Bengaluru, Karnataka
              Feb 7, 2015
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              Address: Bangalore, Karnataka

              Hell Team, I have raised the Complites to HDFC bank and now i am raising to you also.i see that on 13/jan/2015 the amount cr to you ac/ Rs 1060.13/01/2015WWW.MOBIKWIK.COM Gurgaon1060.00Dr Now but there was no booking done on thst day same has been confirmed.please tranfer the monet back to my bank.RegardsNazeer 91 [protected]
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                N
                naidu82
                from Delhi, Delhi
                Feb 7, 2015
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                Address: Hyderabad, Andhra Pradesh

                Sir, i have recharged for my mobile no [protected] on 7.2.2015 for Rs.150.00 and it was not recharges for me, in the Mobikwik details are given below. Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Sat Feb 07 11:34:39 IST 2015 Transaction Amount Rs 150.0
                Mobikwik customer support has been notified about the posted complaint.
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                  R
                  rakasu
                  from Bengaluru, Karnataka
                  Feb 7, 2015
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                  Address: Bangalore, Karnataka

                  I recharged my prepaid mobile on 05.02.2015 for Rs 197.00 which did not happen and i did not get my amount also back.Below are details, Transaction TypeDebit from Wallet Service DescriptionPrepaid Mobile Recharge Service ID[protected] Transaction ID[protected] Transaction DateThu Feb 05 14:11:49 IST 2015 Transaction AmountRs. 197.0 Wallet BalanceRs. 48 Wallet TypeSemi Closed
                  Mobikwik customer support has been notified about the posted complaint.
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                    G
                    gaurav1991
                    from Mumbai, Maharashtra
                    Feb 6, 2015
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                    Address: Pune, Maharashtra

                    sir I have added the amount of rupees 255 in the mobikwik wallet 06 feb. But it shows 0 balance in my mobikwik Wallet. Such amount is already Deducted from my bank account. Even there is transaction History about the transaction in mobikwik account. Transaction id is[protected].
                    Mobikwik customer support has been notified about the posted complaint.
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                      G
                      Gowreenath Boina
                      from Hyderabad, Andhra Pradesh
                      Feb 6, 2015
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                      Address: Hyderabad, Andhra Pradesh

                      Balance didn't updated to my Mobikwik Wallet. Transaction Id [protected] Transaction Amount: 300 Registered Email ID: [protected]@gmail.com Registered Mobile: [protected] Transaction Made on Date: 20th Jan 2015 Tow Support tickets cretaed but no response: Ticket #2001961, Ticket #1998450 This is too bad balance didn't updated to my Wallet on successful transaction.
                      Mobikwik customer support has been notified about the posted complaint.
                      Feb 06, 2015
                      Updated by Gowreenath Boina                       I don't know why Mobikwik is so careless for customers. It's really irritating more than 20 days balance didn't updated.

                      View replies
                      Today Mobikwik customer support person called me and he said Amout will be returned but he is asking about Bank Details... this is another cheating from Mobikwik. I am totally unhappy with their process.
                      Reply
                      Customer care is asking my Debit Card, when I contact Bank, they ask me to don't share Debit Card details to any body. Why can't I share my Debit Card details..
                      Reply
                      Got Call from this number [protected] his name is Rahul *, he is asking Debit Card details...
                      Reply

                      Add money to wallet but now shown

                      Hi, On 6th March, 2015 I added around 50 in my wallet but that amount after transaction not shown in the wallet. There is also no entry in transaction history. How can this is possible. I need my money back.
                      Reply

                      Electricity

                      Dear sir I want to close my mobikwik account I make no more transanctionin in future Kindly close my account immediately Ishall be very thankful to you for this
                      Reply

                      Recharge of Rs.255 unsuccessful to mobile no.8508932170

                      I made recharge to my no.[protected] of Rs.255, amount debited, but recharge not yet done. Complaint Ticket No.2258289. When the amount be refunded to my account? Mobile No.[protected]
                      Reply

                      Money has been debited from mobikwik wallet and not got recharged

                      I have done the transcation on 6 may 2014 around 8:53 pm but didnt get recharged. Kindly look into this.
                      Reply

                      lost my apps & 70 ruppes

                      sir my login id is [protected]@gmail.com so provide me the my account password my mobile is [protected] ialready ragister in mobikwik
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                        S
                        shabeernasar
                        from Hyderabad, Telangana
                        Feb 6, 2015
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                        Resolved

                        Myself done the payment of 2575/- via Mobikwik wallet for an item on the site purplle, money has been deducted from wallet but the item isn't ordered. Mobikwik Transaction details are 06/02/2015 07:00:17 hours Wallet Credit from Purplle via web Transaction Id[protected]. Contacted purplle, they updated that they haven't received any successful orders from my end as the transaction didn't go through the payment gateway and they received incomplete & failed transactions from my end. Request you to refund my money 2575/- back into my wallet asap so i can order the item again, Thanks in advance.
                        Complaint marked as Resolved 
                        got a fast response and my money back to the mobikwik wallet, , Thank you Mobikwik for your prompt service. And Mobikwik should provide a customer care number for following up other than tickets .
                        Mobikwik customer support has been notified about the posted complaint.
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                        Mobikwik Refunded my money back to the wallet, Thanks..mobikwik service is good, but you should provide a costumer care number, ,
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                          K
                          kiranpatel42
                          from Ahmedabad, Gujarat
                          Feb 6, 2015
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                          Address: Sabarkantha, Gujarat

                          hello Sir, my name kiran patel and I paid money at jabong but it was unsuccessful and i paid via MOBIKWIK my wallet was debited but not get on jabong please help me, my transition detail is as per below Transaction Type: Debit from Wallet Transaction ID :CCACB1ALB294 Transaction Date :Fri Feb 06 15:26:40 IST 2015 Transaction Amount :Rs 1904.00
                          Mobikwik customer support has been notified about the posted complaint.
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                            P
                            prakashl544
                            from Hyderabad, Telangana
                            Feb 6, 2015
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                            Address: Hyderabad, Andhra Pradesh

                            Sir i have made a Recharge on 31/01/2015 of rs 100 to my Reliance Mobile Number [protected] . Transaction Id [protected] as per the South India offer i should get 100 rs cash back.But the amount has not been credited to my account kindly resolve the issue when i rise the ticket to customer care their are not at all providing any resoltion
                            Mobikwik customer support has been notified about the posted complaint.
                            View replies
                            Sir MY mobiwiki ID is Prakash.[protected]@gmail.com I have made a transfer of rs 100 to my friend mobiwik account on 30/01/2015 Money Transfer to prince.[protected]@yahoo.comTransaction Id[protected] And as per the Telangana offer i should receive 100 cash back but i did not receive any cash back yet it already past 10 days and when i tried to contact your customer care they are not at all responding please provide me my cash back
                            Reply
                            I did not get cash back for the 5 transactions. and i also did not get cash back for the Rs 100 RC, get 100 cash back on mobile RC in Karnataka.

                            Moreover, they prefer not to respond to the help query raised. This is cheating. I think Paytm has a clean image better than mobikwik or Freecharge.

                            One of the transaction IDs

                            Transaction ID : Transaction Id [protected]
                            Reply
                            hiii...i had shopping with shopclues and got cash back from mobikwik but i didn"t receive any credit in my wallet...so please send me the link on my mobile and email id my registered mobile number is [protected]. Please help me ASAP.

                            Thank you


                            Shweta Singh
                            Reply
                            hiii...i had shopping with shopclues and got cash back from mobikwik but i didn"t receive any credit in my wallet...so please send me the link on my registered mobile and email id . Please help me ASAP.

                            Thank you


                            Shweta Singh
                            Reply

                            reactivation

                            sir mera wallet lock ho gya hain please unlock this walet.[protected]@email.com
                            Reply

                            Amount debited in bank not updated in wallet

                            Transaction Id [protected] amount 500Rs username: [protected]@gmail.com mobile: [protected]
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                            wallet balance and transaction rs 2000

                            sir my wallet balance Rs 2000 not received sir i request you pl back transaction shortly
                            Reply

                            PAYMENT OF ELECTRICITY BILL

                            I have paid Rs. 3000/- for electricity bill vide order no. [protected] on dated 3-6-2014 but no credit given in BSES a/c yet. regards Naresh Gandhi
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                            Promocode redemption

                            I got an sms that i will get 50 rs cash back in my mobikwik account if i add money or recharge with 50 rs but i didnt get it like cheating
                            Reply

                            NOT RECHARGE

                            MY NAME IS M.HAJAMOINUDHEEN TODAY 1.09.2014 .I RECHARGE VODAFONE NUMBER [protected] RS 148 VIA SBI.AMOUNT IS TAKEN BUT NOT RECHARGE.PLS REFUND AMOUNT IN MY ACCOUNT.
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                            Ammount Deducted From My SBI Account But Does Not Show In My Mobiwik Wallet

                            Sir/Mam Rs300 is deducted from my sbi Account but does not show in my Mobiwik Wallet My Ticket No. is 1327519 Please solve my problem as soon as possible. And refund the ammount in my Mobiwik Wallet
                            Reply

                            My wallet is blocked please 're activate my wallet

                            dear sir My wallet is blocked please 're activate my wallet balance 600 rupees to my wallet so please 're activate my wallet. My login Id is [protected]@gmail.com my id is not open sir pls re activate
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                              T
                              Tarun_123
                              from Bengaluru, Karnataka
                              Feb 5, 2015
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                              Address: Mumbai City, Maharashtra

                              I had add an amount of 15000/- on my mobikwik wallet to purchase the yoga 8 tablet from snapdeal. i Tried many times for transaction but every time failed. Then i tried to book my ticket from make my trip and again transaction was not happening through mobikwik. Now i have purchased yoga 8 and book my trip by making direct payment. I don't need to put my money in Mobikwik. As itis not possible to make recharge from this amount and how long i will make recharge . plz refund my amount into my respective account. I am trying to contact to customer care but very poor service of customer care. I am frustrated by this service of mobikwik. plz refund my amount. I think you will not force me to go for FIR and consumer court. My mobile no : [protected]
                              Mobikwik customer support has been notified about the posted complaint.
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                                H
                                Haramohan
                                from Burla, Odisha
                                Feb 5, 2015
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                                Address: Jharsuguda, Odisha

                                Dear Sir, I have deducted amount of Rs500.00 through SBI Net banking On Date.22/01/2015 at 20:18;36 hours of Transaction ID.No.[protected]. to added with my mobikwik Wallet. It is also visible in the transaction History of my Mobikwik Account in the same day but not added with my Mobikwik Wallet's Main Balance till now.I have also submitted Complaints /Tickets to Mobikwik regarding solving this issues again and again also try to contact by telephone/mobile but always mobile is switched off and there is no respond or replied from mobikwik team till now. All help or support center and customer care contact no. of this company is fraud. My Name.Mr Haramohan Sahoo. Email ID.[protected]@gmail.com. Contact.No.[protected].Wishing you a early replay.
                                Mobikwik customer support has been notified about the posted complaint.
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                                  prashanta9090
                                  from Mumbai, Maharashtra
                                  Feb 5, 2015
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                                  Address: Angul, Odisha

                                  Today I added to my mobikwik wallet Rs 200 & then recharged Rs 199 to my Idea no. for unlimited data. Balance deducted but not recharged & also no any transaction ID in transaction history.I sent a email for this problem to [protected]@mobikwik.com but no reply. I want my money back Email - prashanta.[protected]@gmail.com Mobile - [protected]
                                  Mobikwik customer support has been notified about the posted complaint.
                                  View replies
                                  Please solve my problem
                                  Wallet balance not credited my ticket: 3787646.
                                  Date[protected]
                                  My Rs. 2000 balance is Debited from bank account but not credited in mobikwik
                                  Reference msg from bank
                                  Thank you for using Debit Card ending 2092 for Rs.2000.00 in [protected] at ZAAK EPAYMENT SER P.L on[protected]:12:13:19
                                  Bank statement is attached
                                  Reply
                                  Mobiwik wallet mony 500 rupees alredy there but DTH RECHARGE NOT SUCSESFULLY I REQUEST RETURN MY MONY TO BANK A/C
                                  Reply
                                  मैंने आईडिया के एक नंबर पर रिचार्ज किया मेरे बॅक खाते से पैसे कट गये फिर भी रिचार्ज नही हुआ ना मेरे वालेट मे वो पैसे रिफंड हुए। मेरे पैसे दो दिन मे रिफंड नही हुए तो मै कंजूमर फोरम जाऊंगा
                                  Reply
                                  मेरे पैसे मुझे रिफंड चाहिये मेरा मोबाइल नंबर [protected] है 398 रू
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                                    K.Ganeshan
                                    from Mumbai, Maharashtra
                                    Feb 5, 2015
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                                    Address: New Delhi, Delhi

                                    No. 1 Fraud company MobiKwik firm because why I am using the reason I have added Rs.2000/- to my account on 20.01.2015 by NEFT payment vide reference no. OCT CCACA1BTA467 (CN[protected] from Corporation Bank but no payment has added. I want my payment refund at the earliest.My contact no. [protected] email id ganeshan.[protected]@gmail.com. I received call from [protected] at 8.41 pm asking for Credit Card No. for transferring money how one can trust this firm ? way which they received same way they must refund. Now, I am going to file case against this company all the expenditure will be met by MobiKwik Firm. I need my money and legal charges etc. is required urgently.
                                    Mobikwik customer support has been notified about the posted complaint.
                                    View replies
                                    Not able to solution of my problem as yet
                                    Reply
                                    Still not yet received response. Cent percentage, this company is fraud
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                                      K.Ganeshan
                                      from Mumbai, Maharashtra
                                      Feb 5, 2015
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                                      Address: New Delhi, Delhi

                                      No. 1 Fraud company MobiKwik firm because why I am using the reason I have added Rs.2000/- to my account on 20.01.2015 by NEFT payment vide reference no. OCT CCACA1BTA467 (CN[protected] from Corporation Bank but no payment has added. I want my payment refund at the earliest.My contact no. [protected] email id ganeshan.[protected]@gmail.com
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                                        Akshay141194
                                        from Dharamsala, Himachal Pradesh
                                        Feb 5, 2015
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                                        Hello Sir, I have added Rs 150/- to my MobiKwik Wallet on 28/01/2015 14:11:08 hours through my SBI Visa Card. It is visible in the transaction history of my Mobikwik Account but my MobiKwik Wallet's Main balance is not updated for this transaction. Transaction Id : [protected] Phone No. : [protected] E-mail : akshay.[protected]@gmail.com Amount : 150/- I have also submitted tickets/complaints regarding this issue to mobikwik but there is no reply received from Mobikwik Team.( TICKET / Complaint Nos. : #2076663, #2083666, #2093284)
                                        Mobikwik customer support has been notified about the posted complaint.
                                        View replies
                                        Hehe.. guys, beware of fake calls. after posting this complaint, i have recieved a call from [protected], and he said that he is calling from Mobikwik Team and Asked for my debit card no., expiry date, CVV, And 3-D secured password .. :D
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