Mobikwik Complaints & Reviews

I recharged my mobile dated - 02/02/2015 time between 11.30 pm to 11.45 pm airtel @ Rs 47 .. Amount deducted by the bank authority ( Indian overseas bank ) but my mobile not recharged . Please look in to the matter and take immediate action .

Hello there was a 50% cash back offer for karnataka users between January 26 and 31st, I recharged my DTH and Post paid bills on 28 and 29 January 2015, but I did not get cash back Post Paid Bill Payment for karnataka sim [protected] Transaction ID [protected] Transaction Date Wed Jan 28 18:36:16 IST 2015 Transaction Amount Rs. 299.0 Transaction ID [protected] Transaction Date Wed Jan 28 18:35:26 IST 2015 Transaction Amount Rs. 299.0 Wallet Balance Rs. 299.00 Mobikwik Customer care peoples are not responding my requests and they are simply closing requests and saying issue closed. Please do need full..

I do the recharge for rs 150 transiction id Hi, Your recharge TRX-ID [protected] for Rs 150.0 is pending. If you do not get the recharge today the amount will be refunded to your Wallet automatically. My balence is not refund it why pls resolve my problam very soon

i ahd added subsequent amounts of 110rs.5rs and 5rs, a total of 120rs into my mobikwik account which was deducted but not reflected in my account, although it is displayed in the transaction history. please resolve this issue. this is not the first time its happened and i am afraid it wont be the las. i have decided to stop using this site altogether. number is [protected]

hello i paid a MTNL bill of Rs 561 with successfull T.Id : [protected] on 30-Jan-15, it is 5th days and bill is not oaid to MTNL, now due date is finish and it is fine chargeable, it seems Mobikwik is fraud, Please look my issue, it look that i should go on legal cases.

Hi, It is very unfortunate that I am using mobikwik for all my transaction, but I did not get the proper service. I did 3 transactions on 24th Jan, 2014 to recharge my Airtel DTH connection, it did not happen but the Rs300 has been deducted from my wallet. First I added twice Rs300 that means Rs600, then I did a recharge of Airtel DTH connection and it failed, but still money has been deducted from my account. My Transactions are on 24th jan 2014 : Recharge [protected]( Airtel DTH )Transaction Id [protected] debit 300.0 Add Balance Transaction Id [protected] Credit 300.0 Add Balance Transaction Id [protected] Credit 300.0 I had written a mail to [protected]@mobikwik.com on 25thJan describing same thing, but nobody replied yet. I WANT MY MONEY BACK SOON. This is not the right attitude to give the service. If you can not support customer, then we have to stop using your service even our friends also.

Hello Sir, I have added Rs 150/- to my MobiKwik Wallet on 28/01/2015 14:11:08 hours through my SBI Visa Card. It is visible in the transaction history of my mobikwik account but my MobiKwik wallet balance is not updated for this transaction till now. I have submitted the tickets/complaints regarding this issue to mobikwik but there is no reply received from Mobikwik. PLEASE HELP ( http://www.mobikwik.com Transaction Id : [protected] Phone No. : [protected] E-mail : akshay.[protected]@gmail.com Amount : 150/- ) TICKET Nos. / Complaints Reference Nos. : #2076663, #2083666, #2093284

MY ATM CARD WAS USED TO WITHDRAWAL THE SUM OF RS.9990/-AS ON 03.02.2015 AT 02:58 PM, THE FRAUD CALL FROM THE MOBILE NUMBER+91 [protected], THE PERSON TRY TO ASK THE ATM NO. OF MY ACCOUNT DETAILS AND ASKING FOR THE NO OF ATM CARD, BUT AS I FOUND IT IS FRAUD I SOON WITHDRAWAL THE AMOUNT BUT AT THAT INSTANCE THE SUM OF RS9990/- IS BEING WITHDRAWD AS I BLOCKED THE ATM, BUT IN PASSBOOK I SAW THE DETAILS AS POS PURCHASE NO.220386 WWW.MOBIKWIK.COM email id [protected]@gmail.com mob no. [protected]

Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Tue Feb 03 16:36:09 IST 2015 Transaction Amount Rs 200.0 Transaction Type Credit to Wallet Transaction Id [protected] Transaction Amount Rs 175.0

RESPECTED SIR, SUB:- ONLINE PURCHASE / MISC FROM UNKNOWN PERSON WITH YOUR TRANSACTION REF NO.AS 201998/201727 ANY BODY MAKE PURCHASE ON YOUR SITE FROM OUR ATM CARD, I DO NOT KNOW THAT PERSON FROM WHERE HE FOUND MY /OUR ATM CRAD DETAILS, SO WE ARE REQUEST YOU THAT KINDLY DO NOT TAKE PAYMENTS FOR ABOVE TRANSACTION, HERE I INFORM YOU THAT WE HAVE ALREADY FIR IN THE OUR POLICE STATION SO KINDLY COOPERATE US. SATISH KUMAR SHARMA MOBILE NO-[protected]

Mobikwik is a money looter..my rs.1000 still not added to wallet.. Whenever I register a complaint they send message as solved the issue.. no money..I have been waiting for the last 12 days to solve my issue..see the details https://drive.google.com/file/d/0BytwE8aZLIv2UFFvNUx5d1hidXc/view?usp=sharing......⇄ help page...https://drive.google.com/file/d/0BytwE8aZLIv2akFXSlgwRWgtMmM/view?usp=sha...⇄ e-mail : [protected]@gmail.com/[protected]@algotree.com Mob[protected]

Wallet Balance Did Not Update : Transaction ID : [protected] Transaction Amount : 388 Registered email address : animesh.[protected]@gmail.com Phone Number : [protected] Below the history page has been attached . My last deposital money of Rs. 388 is not till been updated. Take a first action. I need that money for some urgent online purchase.

Hi mobikwik, As a part of mobikwik offers (south india) i have transferred 100 rs to my friends wallet .. As you said you should be giving 100 rs for wallet transfer on 30th january... I have done what ever you mentioned but money didn't get credited into my account, I dont know why you people are cheating customers with this type of offers. Its really bad experience with mobikwik... YOu won't even give replies to the customer emails. The worst and worst site i have ever seen.. I wont prefer this site anymore...Previously i have faced the same problems with you.

Sir,
I recharged my vodafone mobile mobikwik wallet by Rs 220 from my credit card( Transaction Id [protected]). In transaction history it is showing that amount is Added, but In my Wallet still showing 0 balance. The recharge was failed The balance got deducted from my account but my mobikwik wallet
didn't get updated. Even the transaction is displayed in the history of
mobikwik account, but my wallet isn't updated. I have already filed
complaint about 3-4 times by creating ticket
available in the mobikwik account, but all my requests went in vain
until now.

This is my another trasantion (Transaction Id je-live1608700) and I should get Rs. 73 as per you'r offer and same is not showing even in your trasation history also. So total Rs 293 should be in my Wallet
I sincerely request you to please have a look at this issue and resolve
it asap as i am facing further difficulties in recharging my mobile
through wallet. Waiting for a speedy response.
Thanking you,

Anoop Sasi
email id - [protected]@gmail.ocm
Transaction Id [protected]
Transaction Id je-live1608700
Transaction amount- Rs 220 + 73
Transaction date- 21/01/2015 and 11/01/2015
Transaction time- 01:02:43 hours and 13:28:52 hours

Sir mene apne friend ko 7-8 January 2015 ko 130 rs is no. Per send kie the [protected] mera friend net problem ke karn accept nhi ker pa rha tha to ye transaction declined ho gye the to sir mene ye send money cancel ker de the sir mere mobikwik wallet mai ye paise add he nhi hue mene Kafi tickets create ke Kafi mail ke per koi response nhi plz refund my money

Sir, I recharged my mobikwik wallet by Rs 1000 from my SBI account (to INB avenues india private ltd). The balance got deducted from my account but my mobikwik wallet didn't get updated. Even the transaction is displayed in the history of mobikwik account, but my wallet isn't updated. I have already filed complaint about 3-4 times by creating ticket available in the mobikwik account, but all my requests went in vain until now. I sincerely request you to please have a look at this issue and resolve it asap as i am facing further difficulties in recharging my mobile through wallet. Waiting for a speedy response. Thanking you, Jeet Mohapatra email id - jeet.[protected]@gmail.com Transaction Id- [protected] Transaction amount- Rs 1000 Transaction date- 12/01/2015 Transaction time- 10:03 am

I have done 2 transactions using Mobikwik Wallet through Android Mobile App in Tastykhana .The transactions has got failed but the amount has been debited from my Mobikwik Wallet .I contacted tastykhana Customer Care they told that has u done through Mobikwik Wallet, u have to communicate with them for getting the cashback of those 2 transactions .The amounts of my failure transactions are 315 rs and 250 rs .Total 565 rs has been debited from my Mobikwik Wallet . Regarding this, I created Ticket #2047368 on mobikwik site . it's been 1 week still i didn't got any reply from them and then I have created another Ticket #2070324 stating the issue. But till today they have not replied to me. Also neither i didn't got any cashback of my failure transactions. My details as follows : Email : [protected]@gmail.com, Mobile : [protected]

Hi, My wallet balance did not update. I have added money to mobikwik wallet via web on 20-Jan-2015 at 21:14:21 hours. My Transaction Id is[protected]. and transaction amount was Rs.100.00. My previous balance was Rs. 57.52 and it was not updated though the transaction was successful and the amount is debited from my bank account. I created Ticket #2005937 on mobikwik site for Customer Care. But they have not replied and then I have created another Ticket #2025753 stating the issue. But till today they have not replied to me. Also neither my mobikwik balance was updated nor my bank account is credited back Rs. 100/-. I seek jutice from your end. Thanks & Regards, Pradipta Kr. Ghosh Mobikwik UserID: alpana.[protected]@gmail.com Registered Mobile: [protected] Registered Email: alpana.[protected]@gmail.com

सर मेरी विना जानकारी के मेरे कार्डSBI Debit Card 459XXX7768 से ऑनलाइन शॉपिंग की गई है जो कि मेंने नहीं की है कुछ इस तरह के मुझे मैसेज प्राप्‍त हुऐ है क़पया मेरे कार्ड से फर्जी तरीके से की गई शॉपिग कैन्‍सिल करा कर मेरा पैसा वापस कराने में मेरी मदद करें Thank you for using your SBI Debit Card 459XXX7768 for a purchase worth Rs3000 on POS 70005453 at WWW MOBIKWIK COM NEW DELHI IN for a purchase worth Rs991 on POS 70005453 at WWW MOBIKWIK COM NEW DELHI IN Thank you for using your SBI Debit Card 459XXX7768 for a purchase worth Rs2500 on POS 00013620 at Xenon ValueServ_PayTM IN Thank you for using your SBI Debit Card 459XXX7768 for a purchase worth Rs1000 on POS 00011160 at Cheeni Labs_PayU IN Thank you for using your SBI Debit Card 459XXX7768 for a purchase worth Rs7999 on POS 70007981 at PAYTM NOIDA IN Thank you for using your SBI Debit Card 459XXX7768 for a purchase worth Rs1000 on POS 00011206 at PayU-emrecharge.com hyderabad AP IN Thank you for using your SBI Debit Card 459XXX7768 for a purchase worth Rs1000 on POS 00011206 at PayU-emrecharge.com hyderabad AP IN प्राथी का मोबा० [protected], [protected]

I purchased a deal of Rs.19.00 from Groupon for Rs.101.00 cash back on Mobikwik recharge on[protected] with the condition of first recharging my mobikwik account with Rs.101.00. Using my downloaded Mobikwik app on my iOS phone I added the same amount of Rs. 101.00 into my account in Mobokwik on that day itself. Then I used the Groupon code (as received after purchasing the deal) to avail Rs. 101.00 cash back offer but I got the message as "You are not eligible for this offer". As suggested by Grouon customer care, I contacted Mobikwik using their formal method of lodging complaint and got a "Ticket number". They replied that problem should be resolved then but still cash back was unsuccessful. Again I lodged a complaint on[protected] and another "Ticket number" has been given but till date the issue has not been resolved. Please look into the above and resolve the issue early. My email id - soul.[protected]@gmail.com My cell no. - [protected] Thanks & regards G. Nath