Mobikwik — Money deducted from mobikwik wallet but not transferred to the merchant

Address:New Delhi, Delhi, 1100075

On 21st april 2016 while i was trying to purchase some grocerry from ask me grocery rs.1365 deducted from my mobikwick wallet but not transferred to the merchat at 11:20 pm. Trying several mails to their customer care, even when we call to their customer care no. S call picked up automatically and price for the call started and keep on hold for 20-30 minutes thus deducetd 100s of rs. While trying customer care. I thing this is a fraud wallet and must be closed as soon as possible.
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Money debited Rs.300 from my HDFC Bank, please refund my amount.
mobile number : [protected]
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Namita yadav
Please activate my wallet.
My wallet is blocked plz my wallet is unlock admin
My wallet is blocked plz my wallet is unlock admin
Alredy 72 hours gone today.don't solve this problem.sir please request you very soon solve this problem.
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Mobile

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wallet balance refund to bank

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wallete locked

Sir my wallete has been locked pls reactivate it my id is tyadav321.[protected]@gmail.com

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