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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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Mobikwik Phone Numbers

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+91 93 1392 5342
4535
3180
+91 94 6644 6644
2292
2243

Mobikwik Website

Mobikwik Head Office Address

2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 267

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S
sorabhkohli22
from Delhi, Delhi
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Rs 250 debit from my bank account

Address:160055
Website:www.mobiwik.com

I Sorabh Kohli added Rs 250 in my Wallet from IOBM bank Net Banking Account 8th feb 2016 but Rs 250 debit fro my account but not added in My Wallet.
Many Reminder sent to mobiwik but all in vain.also as per their request i also sdent my bank statement but still

Kindly arrange to Provide Rs 250 in Wallet otherwise i have to unintall the service

Regds

Sorabh kohli
[protected]...
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R
Rishi
from delhi, Delhi
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Coupon code lum300 not working

Address:Gurgaon, Haryana, 122002

I bought lumia 540 in the month of oct 2015.

The offer at the time of purchase of nokia lumia was to buyer can redeem the lum300 coupon for next 12 months. In this offer buyer will get additional rs. 300 on adding min rs. 300 to mobikwik account. Only because of this attractive offer in the month of oct 2015.

For initial 2 months lum300 code works fine but in the month of march 2016 it didn't work. On raising...
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Address:560017
Website:www.mobikwik.com

Dear Sir,
transaction done towards Gullybaba.com on 27 feb 2016 of Rs 390 and Rs 50 on 23 Feb 2016 thru mobikwik, in which i suppose to get 10% cashback as per website instruction. But i didn't get any cashback, so i raised a complaint no 4499907 on 27 Feb 2016 and 4599378 on 13 Mar 2016 and after that sent them so many remainder regarding the same issue but till now i didn't got any response from mobikwik side other than this br...
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G
gopal1122
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Related to cash back

Address:Gurgaon, Haryana, 122016
Website:m.mobikwik.com

I have done a payment to make my trip through mobikwik wallet of around 3300..so there is a offer of cash back of rs 500..if you pay more than 2500 through mobikwik wallet..but I have 3300.but till now i did not get my cash back.after that i have an word with mobikwik they told me you haven't applied coupon.but there is no option or area for applied the coupon code..even they are not accepting this..they told me this is not possible..so after...
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N
ndbal34
from Chennai, Tamil Nadu
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I am unable to login

Address:600024
Website:www.mobikwik.com

When i use my email address and password on mobikwik, it showing 'User Disabled' message. I have already wrote with [protected]@mobikwik.com at before one month back, they are don't replied why they restrict my account access till date. If they are having any issue, let me know. Still i am unable to recover my mobikwik account. I am having mobikwik balance also in my wallet. Kindly provide login access for me....
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A
amitash1987
from Sambalpur, Odisha
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Lum300 cash back offer

Address:Gurgaon, Haryana, 122016
Website:www.mobikwik.com

I bought Lumia 540 with mobikwik cash back offer LUM300(cash back for 12 month). But after giving cash back for 4 month, mobikwik is not giving it anymore.
When applying coupon code they are saying that offer is closed. But there was never mentioned in actual offer that mobikwik can change offer validity at any time.
But when I am raising ticket at help section at mobikwik app, they are closing the ticket without resolving it....
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V
viento
from Udaipur, Rajasthan
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Bill did not pay and cannot refund the amount since 15 days

Address:313001
Website:mobikwik

I do the transaction with mobikwik for pay the bill of aircel postpaid of Rs226.00 INR on 8 march2016 but it did not paid and cannot show the transaction in history and the amount was deducted from my bank account
Last date of Bill payment is 17 March 2016 till today I cannot received the amount and on site have no communication with mobikwik operators it's so inconvenient for costumer and painful of mind
So I request to take...
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S
sruchita36
from Mumbai, Maharashtra
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Money not refunded for failed transaction even after 1 month

I have tried to pay Askmegrocery.com Rs.1981 through mobikwik wallet on 21-2-16 but the transaction got failed and money got deducted.So, I again added money to my account and made payment of same amount to askmegrocery.com . I have raised ticket on 25-2-16 at 12.34pm but no any response is received from mobikwik till today. How much time is required by them to refund my money. My ticket Id is 4526093 & 4488898. I have been waiting for their...
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A
Ankit2311
from Mumbai, Maharashtra
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Microsoft lumia 430 offer

Address:400708
Website:www.mobikwik.com

I had purchased Microsoft lumia 430 under the mobikwik offer by which i should get 300 mobikwik cashback on adding rs300 for 12 months. I got it for 5 months but now mobikwik customer support is saying that they have closed this offer. I am ready to pay the mobikwik Rs1500 cashback which i get in 5 months and Microsoft lumia phone if they are ready to may the price of this mobile phone.
I am raising a complaint against mobikwik for...
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N
NareshKumar_30
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Unable to redeem promo code

Address:500013

As per terms and conditions, I follwed each and every condition. But unable to redeem LUM300 promocode which i got when I purchased Lumia 640 XL. As per offer I should get 300₹ cashback when added rs300 and payment through DC/CC.
I got the cash back benefit only for 4 or 5 months. But when Iam purchasing the phone they said it is for 12 months . This is not fair . Please check it and let me know through email .
My account...
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G
ganeshyadav
from Chennai, Tamil Nadu
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Cheating theft my balance

Address:Bangalore, Karnataka
Website:www.mobikwik.com

Actually my prblm is every month i get a cash back offer..But this month is not working promocode.So i am complainted the mobikwik

Yesterday day night 23/03/2016
I got a call he is mobikwik hr manager .His name is ravi varama..Number is [protected]..Whose the employee for mobikwik and he told me the about promocode issue and he asked me my sbh account card details..And i told him the all details..After i conformed...
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A
Aliasgar Poonawala 79
from Mumbai, Maharashtra
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Refund of charges for payment made for airtel postpaid - 8451933391

Address:400067
Website:Mobikwik

Sir/madam,

I had made a payment of rs. 525 towards my airtel number - [protected] on 25th feb 2016.
However, it did not get credited to airtel.

Subsequently after 10-15 days i had to make another payment.

I have submitted request for refund on mobikwik. However, no response at all.

Please arrange refund asap.

Aliasgar
[protected]...
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A
ankur bajaj500
from Bengaluru, Karnataka
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Mobikwik top-up promo code is not activate

Address:470669

Dear sir,

As discussed Regarding my holding Redemption mobikwick code..., As per communication givin by
hp Redemption Team, I have complitly attachted my mobikwick benifits . and now i am sending my MobiKwik Top-up Promo Code: detail in this attachment, which were commited by you. pls cheke my attachment nd Kindly activate my mobikwick pramo code, It has pending from long time .
Sir Requesting you to activate...
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Address:Khordha, Odisha, 752050
Website:Consumercomplaints.in

My bank account debited on 14th march for RS.95/- but mobile recharge shows unsuccessful and also msg came balance will be added to wallet. But it didn't came so I had to go again for the same amount which was successful.
Though it's 10 days gone nothing credited to wallet and always your customer care no. busy.
Please do credit my wallet...
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G
ganeshyadav
from Chennai, Tamil Nadu
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Lum300

Address:Hyderabad, Andhra Pradesh

I have purchased my microsoft lumia 540 in before aug. 2015 with that i got the mobikwik offer to get 300 rs cash back on add of 300 rs (Promo code: lum300) for 12 months . But from last this month the promo code given in the offer is not working.Last month when i complain this problem new promo code(LUM798IM6FH) is given but in following month the new promo code is also not working.

E-mail [protected]@gmail.com
Phonebr...
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R
rajagemini
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LUM300 promo code removed

Hi,

After availing this offer for 5 month, this month I am not able to use the coupon and upon creating service request[protected] i was informed offer was closed. But when offer started it was mention for 12 months period until nov 16 and its not fair to close before itself as you have clearly informed about the started period and ending period(but ends half way before the ending period) and its very bad to close this without...
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A
ayush2300
from Mumbai, Maharashtra
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Closed lum300 offer

Address:Mumbai City, Maharashtra, 410206
Website:www.mobikwik.com

I have purchased my microsoft lumia 640 in before Nov. 2015 with that i got the mobikwik offer to get 300 rs cash back on add of 300 rs (Promo code: lum300) for 12 months . But from last this month the promo code given in the offer is not working.Last month when i complain this problem new promo code(Lummu8eqwt) is given but in following month the new promo code is also not working.
And now on complaining them they are telling that...
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N
niravm23
from Mumbai, Maharashtra
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Microsoft lumia cashback offer from mobikwik

Address:400708
Website:www.mobikwik.com

I have ordered LUMIA 640 XL from Snapdeal and that time the 300 cashback offer is running by microsoft and mobikwik on adding cash of 300 rs by applying coupon code LUM300.
This offer is for one year.
Suddenly mobikwik has stop these offer stating there rights.
Please avail me the cashback of left months....
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D
dicky7255
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Same charge 2 time done

Address:Ajmer, Rajasthan, 305001
Website:www.mobikwik.com

Hello sir 1 problem is this i done IDEA Company recharge on this no-[protected] on 21 march 1st time approx 11.15 pm recharge done but amount not deduct in my mobikwik account so i thought recharge is not done so i again done same amount recharge on this number approx 11.43 PM and that time both amount in one shot deducted so whats my fault in this case please refund my 294 rs amount and cancelled the recharge but this amount benefit not give...
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X
xuala95
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of wallet balance

Address:Gurgaon, Haryana
Website:www.mobikwik.com

On 17th march i disabled my mobikwik account and ask for the refund, but till now there is no response yet.please help me....
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