Claimed

Mobikwik Complaints & Reviews

1
Last updated May 2, 2024
Complaints 7120
Resolved
857
Unresolved
6263
Quick Links
Statistics
Share
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Mobikwik
Customer Service Contacts

Mobikwik Phone Numbers

Phone
+91 93 1392 5342
4535
3180
+91 94 6644 6644
2292
2243

Mobikwik Website

Mobikwik Head Office Address

2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 268

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Karthi7483
from Gurgaon, Haryana
Report
Copy

BSNL Prepaid - recharge not done but my money deducted

Address:Ernakulam, Kerala, 682037

Transaction type debit from wallet
Service description prepaid mobile recharge
Service id [protected]
Transaction id web
Transaction date thu mar 17 19:04:30 ist 2016
Transaction amount rs. 100.0
Wallet balance rs. 0.0
Wallet type semi closed

Transaction type credit to wallet
Transaction id 52e3eac844aa5
Transaction date thu mar 17 19:04:11 ist 2016
Transaction...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Brahmdip
from Surendranagar, Gujarat
Report
Copy

Promo code lum300 not working

Address:122016
Website:www.Mobikwik.com

I am Microsoft Lumia 535 mobile phone user . I purchased mobile before 15th November 2015. When I purchased this phone that time running offer with Mobikwik . 300 rs cash back every month for 12 month. For get this offer user have signup with Mobikwik before November 2015 and add money in its wallet account 300 rs. Every month with debit card or credit card and get additional 300 rs cash back every month for 12 month. That mins 300*12=3600...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sorabhkohli22
from Delhi, Delhi
Report
Copy

Rs 250 Debit from bank not refund

Address:Mohali, Punjab, 160055
Website:www.mobiwik.com

Kindly note on 8th of Feb 2016 I ve done transaction through IOBM But not update in wallet but debit from bank. After I ve raise many complaints but always got answer that u will get in get after 48 Hrs but still more than one moth pass my amount not credit in my bank account
Mobiwik are cheating & doing fraud if still not added the money to back in account I will also advice my colleagues to leave the service uninstall mobiwik appbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
LalitBarik
from Delhi, Delhi
Report
Copy

Gift offer not delivered

Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

I had purchased an HP Laptop from Flipkart in October 2015. During that time HP was running an Diwali 2015 offer under which I was eligible to receive cashback from Mobikwik for the period December 2015 to May 2016. Under the terms I had to add a minimum of Rs. 350/- to Mobikwik e-Wallet and Modikwik would give cashback of Rs. 350/- once every month during the said period. Thus I was eligible to receive Rs. 350/- * 6 = Rs. 2100/- as total...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kunjan Parmar
from Nashik, Maharashtra
Report
Copy

Error in promo code lum300

Address:Gandhinagar, Gujarat, +91

I have purchased my microsoft lumia 540 in sept. 2015 with that i got the mobikwik offer to get 300 rs cash back on add of 300 rs (Promo code: lum300). But from last 2 months the promo code given in the offer is not working.Last month when i complain this problem new promo code(Lummu8eqwt) is given but in following month the new promo code is also not working.

Please resolve the promlem as soon as possible.

Name...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arulkumar_s
from Bengaluru, Karnataka
Report
Copy

Service is worthless

Address:Mysore, Karnataka, 570017
Website:www.mobikwik.com

This company now a days become very worthless and the service is totally mud. I tried to pay mobile bill where the amount got deducted but they have not paid the vendor, now they are telling you need to plan to pay 5-7 days prior and we can not help you now. What a junk service is this. Instead of waiting for 5-7 days to get a payment reflect in the service provider account i can simply walk into their retail shop and pay it. Shameless technology....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Rangareddy, Andhra Pradesh, 500086

Date of Incident; 13-Mar-2016 3:06 PM
Tracking Incident: 4600885
Description: I have been using MobikWik wallet quite some time. May be since an year back. However, i keep facing issues with MobikWik wallet.
Recently, i tried to pay my Broadband (ACT Corp) bill through MobikWik on 13-Mar-2016. However, since there was no balance in my MobikWik wallet, i had to add cash using my HDFC Credit card. After passing through...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sorabhkohli22
from Delhi, Delhi
Report
Copy

Rs 250 debit from my bank account

Address:160055
Website:www.mobikwik.com

Rs 250 added in mobikwik wallet from my iobm account but it is not updated in wallet & rs 250 debit from account on 8th feb. I m regularly taking follow up customer care from almost one month & generated more than 10 complaints but still money neither credit in bank account nor in my wallet.
The amount already of rs 200 goes in vain in talking to customercare
It is very sorry to inform that mobikwik having very bad service...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
tusharsh
from Mumbai, Maharashtra
Report
Copy

Cashback not provided on incomplete offer details.

Address:Gurgaon, Haryana
Website:www.mobikwik.com

I have booked flight using mobikwik wallet from makemytrip and on payment option it was showing 500 Rs cashback near mobikwik button.So I made payment using mobikwik but i haven't receive cashback.On asking them they are saying that coupon is required.If any coupon is required then they should not show 500Rs cashback near button on payment page like other banks or wallet do.In other payment wallet, we do not required coupon we directly get...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
Guptarishabh2000
from Delhi, Delhi
Report
Copy

M complaining about the cash pickup service

Address:New Delhi, Delhi, 110085
Website:m.mobikwik.com

I live in rohini sec 24
The cash pickup assistant here is
mahesh bhatt +[protected]
I have been trying to do a cash deposit since 3 days nd he doesn't come to my house even after i called him
This is the worst service ever
Now i wont be trying to deposit any money to ur lazy service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Shahdol, Madhya Pradesh, 484001
Website:Mobikwik

I opened makemytrip mobile app. tried to book flight ticket. went to payment page. I have chosen mobikwik wallet. actually I have insufficient balance at that time. i have only 7rs in mobikwik wallet. it asked please add 7877rs. total transaction amount 7884. I tried to add through hdfc credit card in mobikwik when I am in makemytrip mobile app. after added payment failed message shown. but in mobikwik wallet transaction history showing as...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
A
Aparnagiri2
from Kolkata, West Bengal
Report
Copy

Cheat rs 79

Address:700091
Website:mobikwik

I have rs 79 in my wallet yesterday. Now its showing rs 0. Why??? Very very bad service. I want my money back asap. 3rd class service.. .
Email address-sumanaa.[protected]@gmail.com
Phn no-[protected]
On dated 9/02/2016 i have checked my wallet and there is rs 79. And without any transaction how became a its rs 0. Need clarify. There is not showing any transaction id. Still now i did not receive my money. What's going...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:122016

I tried to book a flight and a hotel room.

I have lost 5000 rs and not a single refund has been made. Lost 300 rs on payback which could have been otherwise redeemed otherwise.,

Customer care executives don't have a clue about how complaints are to be handled

they ask you to provide every single detail regarding transaction number and amount paid,

Please refund my 5300 rs back...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
RaheelShah31
from Mumbai, Maharashtra
Report
Copy

Balance got deducted and there is no response from mobikwik

Address:Mumbai City, Maharashtra, 400061

My money got deducted and i have still not received it back in my bank account its been more than 10 days .

Have opened two issues and no response yet #4482791 and #4574216


My transaction Id is [protected]

Done from mobile no [protected]

The bank said the aggregator id is CCADB1ELP480...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
tsman
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Endorsing cheating sites like askmebazaar.com

Address:New Delhi, Delhi
Website:www.mobiwik.com

I got cheated by askmebazaar.com, because mobikwik.com provided extra discount on this site. An upcoming site like mobikwik should never partner with cheating sites like askmebazaar.com

I placed an order ab10199997 on askmebazaar.com hoping to save 50rs compared to flipkart and amazon and realized my mistake after 10 days. Every time i called the customer care he kept asking me to wait for 10 working days to dispatch. After...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rayad
from Mumbai, Maharashtra
Report
Copy

Mobikwik is not giving cashback on lumia smartphone on its mercy

Address:Gurgaon, Haryana, 122001
Website:mobikwik.com

Sir, my name is Ravi Yadav. I buy Microsoft Lumia 535 smartphone when Mobikwik was giving total ₹3600 cash back on each Lumia smartphone for 12months i.e. ₹300 every month.

Microsoft and Mobikwik both provide cashbacks on each smartphone.

Now after 4months the Mobikwik company has failed to provide cash back and closed this offer permanently on its own Mercy.
Mobikwik is a fraud comany which had played...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
deeppranay
from Kolkata, West Bengal
Report
Copy

Cashback offer stop by mobikwik

Address:827003
Website:www.mobikwik.com

I have bought a new lumia 640 smartphone due to cashback offer 0f rs 3600 given by mobikwik. i have also read all terms and conditions on this offer but after december 2015, company refuses to give cash back and said they have sole right to change their offer at any time, this is a mentally harrassment to us. this is cheating to us. please help me....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ronny bains
from Saharsa, Bihar
Report
Copy

Fraud on cash back

Address:Chandigarh, Punjab, 160020
Website:Www.mobikwick.com

Thank you for contacting MakeMyTrip Customer Support with regard to processing cash back for Booking ID NF[protected].

We acknowledge the attachment sent by you and we are thankful for that.

With reference to your e-mail we can understand your concern regarding cash back of INR 500 for MobiKwik. We regret to inform you that we are unable to process cash back as this offer is not rolled out by MakeMyTrip and...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
biswabikash
from Chittur, Kerala
Report
Copy

Non payment of cashback

Address:Chittoor, Andhra Pradesh, 517416
Website:www.mobikwik.in

Sir
I recharged for my tata docomo andhra mobile number [protected] with a recharge amount of RS 555 adding coupon code RAJNI which offered 15% cashback.I am not a new user & I know whether coupon is added or not.as after recharge my wallet balance was not credited with cashback I gave complain but they are telling I have not added coupon..I am not an uneducated & I am damn sure that this mobikwik is goin in a fraudulent path ..many...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:mobikwik

Rs. 500 Cashback is not received on payment on makemytrip site; though at payment gateway cash back was being shown in bracket without any condition for mobikwik. On complaining to customer care (ticket no. 4556345, 4581148), it is not resolved yet....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy