Mobikwik Complaints & Reviews

I recharged to my mobile number through mobikwik website from my account.After i click pay submit button confirmation there one message displayed your request will proceed.
Already 16 hours over but till i did not get any recharge amount from this mobikwik website. I saw recharge history also from my account there deducting amount and my mobile number.But till i did not get my recharge amount.
This is not first time before...

Sir / Madam
I wish to request you to help me regarding the fraud transaction made by a stranger using my credit cards details.
The number by which he made a call is [protected].
I want to give you another airtel number that is [protected] by which I received another fraud call stating that he is
an axis bank staff name Rajat Sharma AXIS GU 17 A. on 9 May 2016.
I wish to inform you that FREE CHARGE and SHMART...

Sir/ Madam
I am Seema Mehta living in New Delhi . There has been a fraud transaction of amount 1700/ using my credit card on 29 April 2016 at around 2:44 pm.
The Transaction ID is[protected]. I had spoken to the concerned office and was given this mail id to report.
The status of this transaction is in open . Kindly help me at the earliest .
My Mobile Number is [protected].
I will be extremely thankful...

Hello,

Greetings,

I tried to book bus tickets on 30/04/2016 (around 5:40 PM) through MMKTRAVELS.in for Puducherry to Bangalore travel date on 16/05/2016.

I selected payment gateway as mobikiwi wallet and used YesBank netbanking for the payment of Rs 1423.10.

In between transaction failed and money got deducted from the account.

Kindly look into this issue ASAP. It...

Money was debited on8/5/2016 from sbi bank, but not updated in mobikwik wallet till to now, i create complaint no:4909871, transaction no:532505fda8352
Amt:675/-, i was ringed number of times to customer service mobile numbers but they are not lifting phones, i think cc numbers are bluff. I requesting to pls resolve my problem as early as possible....

Hi Team,

I have done a payment of 494 RS on 8th May. And it wqas 20% cashback on Big basket if we pay through mobikwik, but I have not got my money till now.

Can you please assure that I will get that amount in my mobikwik wallet.
I am trying to contact mobikwik customer care numbers but I don't know how both the numbers are coming busy for continuously 15 mins since morning.

Please contact...

I booked tickets for 24 movie at 2.30 and paid it through mobikwik but it turns out that i didn't get the tickets and our money is gone .when i complained to the customer care at 2.45 they asked for 2 hours time.our show was at 6.30 and i was calling him from 6 and he didn't not respond ..now we want our money back ..this very reckless not responding to our complaint and offering good service .this can't be tolerated .we missed our movie...

I want recharge the moblie of rs 521.
Mobikwik shown recharge successful but not recharged only payment deducted.

My cell no [protected]

Details below
Dear,

Thank you for your order from http://www.mobikwik.com

For your convenience, we have included a copy of your order below. The charge will appear on your credit card / account statement as 'ccavenue.com'
br...

This is to bring to your notice that some one has used our SBI account & made transaction at Mobikwik. Yesteday i.e. 6th May 2016 My Father has received an call from unknown number & he collect some account details ( SBI ) from him. Please find below Transaction Number of the purchases is for your reference, Request you to stop the delivery of the products immediately & help us to retrive our amount.

Transaction No:-
1)...

On 21st april 2016 while i was trying to purchase some grocerry from ask me grocery rs.1365 deducted from my mobikwick wallet but not transferred to the merchat at 11:20 pm. Trying several mails to their customer care, even when we call to their customer care no. S call picked up automatically and price for the call started and keep on hold for 20-30 minutes thus deducetd 100s of rs. While trying customer care. I thing this is a fraud wallet...

Sir/mam,

I had already raised a ticket on mobikwik site. Ticket no. #4863383 and #4882422.
Complaint is :
I made a puchase on ruplee app for rs.1000/- and as per their offer if you pay through mobikwik wallet you will get 15% cashback upto rs.1000/-, so i made by mobikwik the transaction date is 30th april and as per terms the cashback is to be credited within 24hrs.
Also the matters was brought by me...

Mobikwik Order no:[protected]L_P_1381591
Ticket Id: 4876086

Its been 10 days to resolve my problem . Mobikwik deducted money from my wallet but not talking about refund.

Mobikwik and Mebelkart both are doing fraud with customer.
Mobikwik deducted money from wallet and not paying to mebelkart.Or mebelkart lying . I dont know.

When I contacted to mobikwik they are not responding properly.br...

User id - [protected]@gmail.com
User number- [protected]...

Hi Mobikwik,
This is regarding the Recharge of Below Aircel no. I recharged from the mobikwik site. According to information on Mobikwik site i should get following plan. For Rs449, Rs 349 TT + 3 GB 3G/2G Data + 399 Local & STD SMS. Data & SMS Validity 60Days.

This was clearly mentioned in Your Site. When i checked aircel site, they mentioned it as Website only offer and I didnot get any offer except "Free Local calls...

Dear mobiwik,
Today morning we have received call from mob no. [protected]; he told me; he is calling from mobiwik headquarter delhi but this number is belongs from bihar vodafone circle.
This person asking me my credit card details for mobiwik account credit.
Kindly check this number with your office if this number is not belongs to you kindly take a strict action against him.

Source of call :
Today...

I have mobikwik account in which i had kept a balance of rs. 1400. But day after adding this balance in my aacount, i was not able to login my account. I tried to reset but i received message that my wallet has been locked. I call mobikwik customer several times but i couldn't make it, since long waiting list. One day after a long waiting i was able to talk to rep of mobikwik, but it was of no use since he told to validate my my account on...

I added 1000inr from my boi account to "mobikwik wallet" account, the money wasn't added in my mobikwik account.
I registered a ticket in mobikwik regarding this issue regarding the failure transaction which is not reversed to my bank account inr1000.
Transction on february 2016 and now it's april 2016.
Still the problem not solved by mobikwik.

Ref: mobikwik ticket # 4368600, 08 feb, 20163:09pm
br...

I have done transaction on 7 april that otp came on my mobile no. Without asking any email from mobikwik
I have screenshot of that otp came from mobikwik
And screenshot of money deduction of 403.96
From my account.

I was doing transaction of payment of train tickets on makemytrip by payment through mobikwik wallet then i was asked to enter mobile no. That u registered with mobikwik then i entered mobile...

I have a recharge on mob no [protected] of rs 470 it was succesful in mobikwik but do not confirmation sms from reliance postpaid madhya pradesh so plss refund my 470 rs or it can be added in my reliance postpaid account this mobikwik company is very lazy others company are very good as compare to mobikwik...

Money is deduced from bank account on name of mobikwik and they said they don't have any information about the transaction.the issue is running from 20days.they always mail that they don't have information, and bank want reference no. And they are not providing reference no. Also . the consumer care never receive a single call . the service of customer care too dumb....