Mobikwik — money transferred through mobikwik was wrong number and f

Website:

www.mobikwik.com

Dear sir, i have transferred amount rs 5000 to mobikwik wallet [protected] in place of mobikwik wallet number [protected] due to mistake.
So, please refund this amount to my mobikwik 833 wallet6835815
On contacting that person is not responding by not picking up my call, belonging to kolkata, west bengal state.
Order no :- 562fb41a04c2c

Also, i had registered a complaint at https://www.mobikwik.com/help, ticket no-# 7686039 but still didn't get any response.
And i find a number from google and they told me to share my card details and cvv to return my money back. Person name :santosh kumar, ph no [protected]
So kindly help me in refunding my money.
Thank you.
Aloke roy