Mobikwik Complaints & Reviews

I have recharged for Rs. 398 for my IDEA number [protected], (Transaction ID: 2068885) amount debited and received a payment/recharge successful message in my desktop, but in reality recharge didn't happen and received a SMS to my IDEA number on recharge failure. This is really a headache to use MOBIKWIK wallet. Kindly look into this ASAP

I'm not able to contact Mobikwik support through phone/e-mail/neither I received a response to my tickets (# 7675828 & # 7694508). E-mail support says "Your message couldn't be delivered to [protected]@mobikwik.com. Their inbox is full". It is quite irritating. Kindly assist and take necessary steps to resolve the issue ASAP.

My mobikwik contact no. [protected]
My name - subodh patil
Now, its been about 20 days. This company always changes rules about supercash. I had about 300 supercash in my wallet. After that they change their rules about supercash. Now they say supercash will be applied on recharge and bills. But now this after i got supercash. But its invalid and wrong practice by mobikwik. My ticket no. For complaint 7355130 and 7375675. So due to this i literally lost about 70 rs on 1st transaction also 60 on 2nd transaction. Their customer service is now giving execuses.

Dear sir, i have transferred amount rs 5000 to mobikwik wallet [protected] in place of mobikwik wallet number [protected] due to mistake.
So, please refund this amount to my mobikwik 833 wallet6835815
On contacting that person is not responding by not picking up my call, belonging to kolkata, west bengal state.
Order no :- 562fb41a04c2c

Also, i had registered a complaint at https://www.mobikwik.com/help, ticket no-# 7686039 but still didn't get any response.
And i find a number from google and they told me to share my card details and cvv to return my money back. Person name :santosh kumar, ph no [protected]
So kindly help me in refunding my money.
Thank you.
Aloke roy

13000₹ were drawn from my account on 19.01.2018 by phone call from [protected] number to pos atm purch
04292 atm switch cen othpg 359408 mo without my permission please return the amount to my account. It is a fake phone call and cheated me as he is from the sbi, bangalore official. He told that my atm card was blocked and to unblock it tell the card details.

I am mobikwik user by the number [protected]. The e-commerce service provider "mobikwik" did forgery by doing a transaction of rs. 508/- from my account. When i launched the complaint on their portal, they were complaining me instead. Now when i was reluctant and argued them on giving me my refund, they disabled my login. This is not the first time that they did a forgery, but now when i was not bending down since it was a large amount transaction, they disabled the login.

Last night there is an online fraud transaction done through my card without my authorisation. The transaction was done at 01:35 am for inr 3000 through mobikwik. Could you please forward me all the details for this transaction? Also, i would request you to stop this transaction if not settled yet

I'm also going to file a fir and will share the copy soon.

Thanks for the co-operation!

Mobikwik app is not adding smart cash in my transactions as they promise and therefore i am not able to use supercash which i earned using their app. The problem is serious as there is no customer care email or phone where we can address this. I was able to find a number on internet but when i dial that number it says weird email address to contact mobikwik. And their number says that it is temperorily unavailable and ask us to contact this incorrect email address.

*this is very important

25, 000 rupees has been transferred from my fathers account to a mobikwik account in delhi. We have contacted the bank and manager provided details of the transaction from bank to the mobikwik account and we have contacted police in our state (Kerala) also.
* please stop any further transactions from the below specified mobikwik account, as the fraud has only happened within 2 hours.

Details of the account :
—
Tan ref no : 865962
Othpg865962zes * mobikwik new delhi
Journal no[protected]

Hello, mobikwik customer care team,

On 29th dec 2017 i have deposited an electricity bill to mobikwik online portal amt : 18, 941 with transaction id: mk[protected]…. And that was time its deducted my amount of bill payment…. Now i have complaint…the payment bill not done that time, i have received the refund same amount on jan. 4th 2018 and we paid the direct bill to govt. Services with a penalty too. Here not my mistake to take your services that time.

At present time i want a refund of amt: 709/-…that we have paid to govt. Service as a penalty.

Its gentle reminder pls take seriously this mail and revert me back asap.

I erroneously done the wrong rechagre on my number for 294 rupees. I want reversal of amount. Number - [protected].
I done recharge through mobikwik. I want reversal or atleast give the amount in my main balance of idea number.
Recharge amount is 294.
Order id - en[protected].

Transaction was done erroneously in my mobikwik account. I was checking plans and i have balance in my mobikwik wallet. The transaction got done without asking for confirmation of payment. The amount automatically deducted just because by mistake touch on make payment on recharge page. It has not shown any payment to be confirmed from wallet.

Having mobikwik account [protected]. I was done an recharge on dated 14 jan 2018 of my jio number [protected] and it was successful i was recieved an massage from mobikwik that cashback of 300₹ will credit in my mobikwik account within 48 hours but still not received and referral cashback of 100₹ dated dated 15 jan 2018 and 50₹ for wallet upgrade not received yet.

Need support with you regarding the cash back not received.

Request you to help and resolve the same issue asap.

Regards
Lavi porwal
[protected]

Hi, i am trying to cancel my bus booking for two person out of 5 person for past couple of days, but i could not cancel it as i am getting an error message as "this ticket can't be cancelled at this point of time". I have raised a ticket with mobikwik but they closed it without doing anything. Its really tough for me to reach their customer support as most of the time getting as number does not exist.

Please don't close the ticket without providing solution and help me to fix this issue.

Regards
Venkat.

Hi, i am trying to cancel my bus booking for two person out of 5 person for past couple of days, but i could not cancel it as i am getting an error message as "this ticket can't be cancelled at this point of time". I have raised a ticket with mobikwik but they closed it without doing anything. Its really tough for me to reach their customer support as most of the time getting as number does not exist.

Please help me to fix this issue.

Regards
Venkat.

On 09/01/2018 i transferred my cash rs.4200 (200 processing fee) to my bank account. But till now after 7 days it not credited in bank and it deducted from my wallet. Please check this. I requests to credit back rs.4200 to my mobikwik account or to my bank account.
My mobikwik account: [protected]@gmail.com

My bank account number : [protected]
Ifsc - fdrl0001001

Myself giriraj aggarwal booked hotel in ludhiana on 5th of january 2018 from your site for rs 3012 & rs 3094 was deducted from my bank account but booking was not done it was showing it is not booked due to rare issue and your amount will be credited in your bank account within 7 working days but it has not yet been credited till date i have written on help desk on 12 & 15/01/18 also but no satisfactory reply, i will go to consumer court i am having my bank statement, awaiting a line in reply immediately.
Giriraj aggarwal
Mob [protected]
Email : [protected]@gmail.com

Date of incident :- 15th jan 2018
Client number :- [protected]
Full description :- my uncle received fraud call from no. [protected] on 15th jan 2018 around 4 p. M. He said he is bank manager (Head office) of central bank of india and your debit card has to be renew today if not done than you will be charged rs. 1700/- as renewal fee. So my uncle provided debit card details and also otp number. He had made total three transaction of rs. 34, 996/-. After that when my uncle check the balance from atm, then he got to know that amount has been deducted from his bank. So we went to nearest police station and launch a complaint against this issue. They told us that we will investigate about this and will let you know. Today also number is working, i have call on this number on 16th jan so someone pickup the call and answer the phone. I believe if cyber cell is more pro - active they can catch this # and send him behind the bars. I request to investigate this issue asap, so that no more should be victim of this issue.
Resolution :- refund

Hello sir
I am milind badgujar i booked shivam travels from pune to dhule date 16/01/2018. I want cancel this ticket for family problem. No any option or contact number for cancellation ticket so i want cancel this ticket argently.

Booking name: milind badgujar
Bus operator: shivam travels
Seat no: 15, 16

Plz urgently solved this problem. And inform me.. Plz

Mobikwik had started with supercash as cashback for transactions. This is concept to cheat customers. They have made sure that customers get supercash for almost every transactions. The worst part is that they don’t give you means to redeem your supercash thereby much of your supercash gets wasted since supercash will expire in 3 months time. I have around rs.675 supercash which is waste since i am unable to redeem it. This is one way of cheating customers of their hard earned money.

This is to inform that a fake transaction of rs 15299 has been done on my credit card on 8th jan 18
Card and mobile were lost at the same time and two fake transaction of rs 15229 were done on my secondary card no - [protected] were done to mobikwk and pay u money.

Its a request to plz check and stop the payment as i have already complained to sbi credit card team.
Plz contact me if required on my ph no-[protected], [protected] (No is not working reissue of no is in process)

Hi i have bajaj emi card and i would like to purchasing in my bajaj digital card but i'll login in the app my password and email address incorrect showing so please resolve my issue. A also face the problem in mobikwik bajaj wallet app i have requested to you please fast resolve it.
My details are below mentioned.

Regards
Shahid hussain
[protected]@gmail.com
Shahid husain