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Mobikwik Complaints & Reviews

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Updated: Feb 21, 2026
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K
kk paras
from Noida, Uttar Pradesh
Dec 30, 2017
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Hi
1. Super cash money is totally fraud. It is just like virtual amount without usage for customer. There no means to earn super cash as it is also has expiry
In actual 100 /200 earning is just fake earning as usage of fund is limited in it
2. Suddenly bank transfer charges changed 5% from 3 %
3. Instead verification of kyc my name is not showing in transfer rather showing name o[censored]nknown
No response frm mobikwik
Mobikwik customer support has been notified about the posted complaint.
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    R
    rufaroy
    from Raha, Assam
    Dec 30, 2017
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    Address: 825351
    Website: www.mobikwik.com

    Mobikwik customer care helpline number [protected]mobikwik customer care helpline number [protected]mobikwik customer care helpline number [protected]mobikwik customer care helpline number [protected]mobikwik customer care helpline number [protected]mobikwik customer care helpline number [protected]mobikwik customer care helpline number [protected]mobikwik customer care helpline number [protected]mobikwik customer care helpline number [protected]
    Mobikwik customer support has been notified about the posted complaint.
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      C
      Chamar Balvantbhai s
      from Ahmedabad, Gujarat
      Dec 29, 2017
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      Address: 383001

      Hello my bill payment reqasted failed but my money in deducted in my bank account please fast solve my problem and refund my money in my bank account please money send id pos/h/mobikwik/[protected]. Please refund my money in my bank account [protected] and my money fast refund please and please sent mail this id bschamar.[protected]@gmail.com ok please fast solve my problem
      Mobikwik customer support has been notified about the posted complaint.
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        A
        AakashSadar
        from Noida, Uttar Pradesh
        Dec 28, 2017
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        Website: Mobikwik.com

        Mobikwik has a feature that when you shop something using Mobikwik Wallet you get Cash Back. So that cash back is our money. But they they don't return the money to the wallet. They return it in the form of Supercash. The fault in the Supercash is that whenever you are making a payment you can avail only 10% of the available Supercash Balance. So as the amount of Supercash decrease the amount to avail (of supercash) on payment decreases and a time will come when you are can avail only negligible amount of Supercash to the Payment and another bad factor is that this Supercash is only available for 3months. Our money is available to us only for 3months. We can not transfer this supercash to bank account or any other wallet. So if someone has say 500 or 1000 Rs. stucked as Supercash and he is not able to use it for 3months all of his money is gone. And is taken by Mobikwik. And for other example : because of 10% of the supercash balance availability lets say a consumer uses a lot of it but he can not end it practically. Lets say 1Re. Is left unused. And millions o[censored]sers are using mobikwik and they all leave their 1Re. because it not possible to end. That means Mobikwik gains or we can say steal Million of Ruppess just like that.
        So please take action against it. Make this stop.
        Mobikwik customer support has been notified about the posted complaint.
        Mobikwik is [censored] & frod & very bad service
        I am not change my super cash to wallet blance
        Mobikwik is [censored] & frod & very bad service
        I am not change my super cash to wallet blance & mobikwik customer care mobile number are not working
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          D
          Devansh_0Jain
          from Dhamtari, Chhattisgarh
          Dec 28, 2017
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          Website: www.mobikwik.com

          I added money and 999 is deducted and the following transaction occurred out of nowhere. This is foul play.
          I want my money back, you cut money for no reason without informing how can i trust you this is clear cheating practices

          Dec 28, 2017 2:15pm
          Wallet debit against bank transfer recovery
          Transaction id: [protected]fcd
          ₹ 999

          Kindly help
          Mobikwik customer support has been notified about the posted complaint.
          My account is also disabled mail id: [protected]@gmail.com
          phone no: [protected]
          MY NAME IS RAVI KUMAR
          please resolve my problem in my wallet i have 5000
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            A
            adhil azad
            from Guruvayur, Kerala
            Dec 28, 2017
            Resolved
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            Resolved

            Address: Kollam, Kerala, 690533

            I transfer money to my bank account from my mobwikk wallet the money is deducted from wallet but dont get money to my bank account my money is not refund to wallet also where is my money the money is deducted and my money not get to the bank where is my money the mobiwikk has no fixed custmer care number when we call they telling phone is switched off i want my money back
            Dec 28, 2017
            Complaint marked as Resolved 
            my money is deducted from my wallet but in my bank avmccount that money not come i dont get my money from you but deduction from your wallet my phonenuber:9544731978 my mail id :[email protected] i dont have ur proper customer care number yesterday today mornig i transfer money to my bank account from my mobiwikk wallet the money is deducted from my wallet but money not get to the bank account ho long take
            Mobikwik customer support has been notified about the posted complaint.
            Dec 28, 2017
            Updated by adhil azad
            i want my money back how many time to taje transaction
            I made payment with debit card .The was deducted for my account but the recharge to my jio mobile no. [protected] is not made till now .It is almost been 12 hours but the recharge is not done.Please help me .I am a student i can not afford to recharge again please help me.
            adhil azad's [Complaint's author] reply, Dec 28, 2017
            they telling to me 7 days for transaction
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              G
              goonj net
              from Shimla, Himachal Pradesh
              Dec 27, 2017
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              Address: 136034

              Bipin or upasana aapka co khatam hone ko hai... Itne bad review - mere 15000 payment refund karo... [protected] [protected]@goonj.net, fe. Ea.[protected]@gmail.com

              I am developer, i give 2000 + one star * review in android app..

              #mobikwikfraud #bipin #upasna #mobikwik #fraudcompany

              Agar inhone payment vapis nhi kiya to me case file karne wala hun..

              [protected]@mobikwik.com
              Mobikwik customer support has been notified about the posted complaint.
              My security pin has been blocked Mera transaction pe Atka Hua Hai T shirt Kapda aur vo account mai transfer nahi ho raha hai baar baar transfer documents upload documents document upload karne ke bad bhi yahi batata h
              Hlo sir, where is my credit back (refund). I had added Rs 1100 on 07/12/2017, but it didn't come to my mobikwik account wallet. It is already 15 days gone. My debit card number is: first 6 digits are (607093) and last 4 digits are (6214) by which I had made the payment/transaction.
              My Mobikwik wallet is disabled.mobile no:[protected]..I am add money 9800 hundred and 5000 thousand transfer, but my id is disable before 5hour .so plz i request u plz my id enable.please resolve my problem.
              If you have no resolved my problem I will case file in court.
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                M
                Mukesh1987
                from Jaipur, Rajasthan
                Dec 26, 2017
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                Address: 302033

                Dear sir, here i am mukesh bansal. I processed bus ticket from jaipur to udaipur on 26/12/2017 at 10 pm via mobile no [protected] but ticket was not confirmed on concerned bus operator when i reached there and money (400) was also deducted.
                I request to mobiwik director to refund my ticket expenses (400) and my tempo charge (200) in ideal manner.
                Mobiwik site is not faithful site for bus booking.
                Mobikwik customer support has been notified about the posted complaint.
                Ive made payment to Mobikwik for bus reservation of Rs 656 on Oct 14 2017, but till date no refund has been made neither did i get any confirmation regarding the bus reservation.
                Even after filing complaints, no response related to refund.
                I try to book tickets through mobikwik wallet and it says otp has sent but I not received any otp and finally it showed otp has been sent maximum times.I am not able to transact in my account.please reply soon
                My user id disabled pls unlock my account shubham.[protected]@gmail.com
                Mobikwik asked for Aadhaar number and offered 50Rs and fooled me. Because it is named as ""supercash"". To use this I have to make transition of 5000Rs. I don't want your 50Rs, "" supercash""

                I don't want my LPG subsidy and other subsidy to go to mobikwik app. Please delink my Aadhaar.
                My mobile number is [protected].
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                  N
                  Nitin Satpute
                  from Mumbai, Maharashtra
                  Dec 26, 2017
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                  Address: 400043

                  invoice

                  Upgrade your wallet

                  Complete your kyc as per rbi guideline

                  Upgrade

                  add money recharge transaction history redeem voucher help about us download app logout

                  Add money

                  Redeem

                  History

                  Supercash

                  Billed to

                  [protected]

                  [protected]@gmail.com

                  Summary

                  Order #

                  5612eaa2db712

                  Date

                  26 dec 2017, 12:22 am ist

                  Productamount

                  Money transferred to [protected] 26 dec 2017

                  ` 1, 320total amount` 1, 320...

                  But my mony not refunded plz refund my moneyplz yaar
                  Mobikwik customer support has been notified about the posted complaint.
                  Dec 26, 2017
                  Updated by Nitin Satpute
                  Wallet debit send mony 1320 but ac not recied plz aap muje mere paise refund kariye ...mobikwik...nahi to mai high court sc tak jaunga ...aaur aap per mukdma chalunga...aaj mere jaise aap kitno ko aise hi karte hooo...aap ford giri band karo plz my mony trasfer

                    Invoice

                  Upgrade your wallet

                  Complete your KYC as per RBI Guideline

                  Upgrade

                   Add Money Recharge Transaction History Redeem Voucher Help About Us Download App Logout

                  Add Money

                  Redeem

                  History

                  Supercash

                  Billed to

                  [protected]

                  [protected]@gmail.com

                  Summary

                  Order #

                  5612eaa2db712

                  Date

                  26 Dec 2017, 12:22 AM IST

                  ProductAmount

                  Money transferred to [protected] 26 Dec 2017

                  ` 1, 320TOTAL AMOUNT` 1, 320
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                    A
                    Akhil Kamble 12
                    from Pune, Maharashtra
                    Dec 25, 2017
                    Resolved
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                    Resolved

                    Address: Satara, Maharashtra, 415001

                    I was trying to transfer money from mobikwik wallet to my bank account. But my transaction has been failed. I tried thrice and money deducted thrice times. Total amount is ₹1236. But still i didn't get cashback. Nor get any message from mobikwik company about transaction failure. Please give me my refund as soon as possible.
                    I am not blaming to your company. It happens. I already registered a compaint but still it didnt solve. I tried to contact customer but didn't get any response. I don't know what to do?
                    Even i am so tense. I can't sleep right now.
                    I am a poor student. For me ₹1236 is a big amount.
                    Please give me my cashback.
                    Dec 26, 2017
                    Complaint marked as Resolved 
                    My payment has been done by IMPS. all payments received in my bank account.mobikwik company customer care sent me message about solutions and they solve all problems related to my transaction.thank you for the help
                    Mobikwik customer support has been notified about the posted complaint.
                    Dec 25, 2017
                    Updated by Akhil Kamble 12
                    My name is akhil anil Kamble
                    My MobiKwik account number is [protected].
                    Please solve my issues as early as possible.
                    Sir iam One wrong recharge One jio no Pe Kia the amt 459.iam revers my account pechaia
                    Hello I'm Keshav Kumar
                    One day I'm add money to my mobikwik account rs=1000. Date was 20/12/2017 wallet but money was not add and amount was debit my bank so please refund my balance urgently add picture in red mark this is debit my bank account balance
                    Sir my mobikwik id is not send money to my account and not recharges my mobile
                    This always get my documents summit
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                      R
                      rajrekhate26
                      from Indore, Madhya Pradesh
                      Dec 24, 2017
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                      Money isn't transfer to my bank account... Application says please upload ur aadhaar card and add money in mobikwik, so please resolve my problem pleasemoney isn't transfer to my bank account... Application says please upload ur aadhaar card and add money in mobikwik, so please resolve my problem pleasemoney isn't transfer to my bank account... Application says please upload ur aadhaar card and add money in mobikwik, so please resolve my problem pleasemoney isn't transfer to my bank account... Application says please upload ur aadhaar card and add money in mobikwik, so please resolve my problem pleases
                      Mobikwik customer support has been notified about the posted complaint.
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                        S
                        sai suhas
                        from Ongole, Andhra Pradesh
                        Dec 24, 2017
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                        Address: Hyderabad, Andhra Pradesh, 500039

                        I've cancelled the product in jabong and mode of payment was through mobikwik... I didn't yet get the refund... I want the refund as soon as possible. Please make it fast..
                        I have cancelled the order and there was not even a notification of refund
                        I need the erefund very urgent please try to solve it fast..
                        I will be very thankful if it was made fast
                        Order i'd :[protected]
                        Mobikwik customer support has been notified about the posted complaint.
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                          S
                          smali6463
                          from Guntur, Andhra Pradesh
                          Dec 23, 2017
                          Resolved
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                          Resolved

                          Address: Guntur, Andhra Pradesh, 522006

                          As i booked irctc ticket and paid the amount of rupees 419.41 on 26/11/2017.
                          Due to my personal problem i cancelled my train tickets. Later after some time i got a message from irctc that i we'll get amount of rupees 200 as a refund for cancelling the ticket..

                          Till now i didn't receive any amount in to my mobikwik account.
                          So i request the authorised person do the favour and refund the amount as early as possible...
                          Thank you..
                          Regards
                          S. Mohammad ali
                          Mobikwik account number is [protected]
                          Dec 24, 2017
                          Complaint marked as Resolved 
                          They didn't neither mailed me nor made a call to me... I was just waiting for the response and waiting for their call...
                          Mobikwik customer support has been notified about the posted complaint.
                          Dec 25, 2017
                          Updated by smali6463
                          Thank you...
                          Jan 16, 2018
                          Updated by smali6463
                          Waiting for the response from the mobikwik representative...

                          What I do if they didn't credit my back in to my account...
                          Jan 28, 2018
                          Updated by smali6463
                          Waiting for the status...
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                            M
                            Mahak Banka
                            from Delhi, Delhi
                            Dec 22, 2017
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                            Address: 110059

                            Hello,
                            Two days back i was paying my electricity bill of rs 3720 through mobikwik. The money got deducted from my account but it showed transaction failure and my bill was not paid. My electricity bill is a red bill and i am already late in paying the bill. Please refund me my money by today as fine charges are getting added day by day will you pay that fine?
                            Also if transaction got failed waiting for 7-10 days for a huge amount is not acceptable. Also i got no revert after posting my problem when it was mentioned that i will get the reply in 24 hours.
                            Please try and understand that its neccessary for me to pay my bill otherwise my electricity connection will get deducted, i don't want my christmas to go without electricity at home. Its featival time and you are doing so much of delay.
                            I am attaching screenshots of my bank deduction money also the failure message by mobikwik.
                            My email id is [protected]@gmail.com and my phone number is [protected].
                            My ticket id is #7454295
                            Please revert as it is very urgent for me.
                            I did so many mails but got no revert. Please help.
                            Mobikwik customer support has been notified about the posted complaint.
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                              V
                              vaibhav kumar
                              from Delhi, Delhi
                              Dec 21, 2017
                              Resolved
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                              Resolved

                              I WAS MAKING A PAYMENT OF 6129 BUT THE TRANSACTION WAS FAILED AMOUNT IS DEBITED FROM MY ACCOUNT BUT I STILL DON'T THE IT CREDITED IN THE MOBIKWIK ACCOUNT NOR IN THE GATEWAY WHERE I WAS MAKING A PURCHASE . PLEASE LOOK INTO THE MATTER IMMEDIATELY ...
                              DETAILS ARE : txn#218643 debit card 510XX5667, I made the transaction on 21 december 2017 . please look into the matter .
                              Dec 21, 2017
                              Complaint marked as Resolved 
                              MOBIKWIK IS AWESOME, THANKS
                              Mobikwik customer support has been notified about the posted complaint.
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                                A
                                Ashish Kumar Donda
                                from Siwan, Bihar
                                Dec 21, 2017
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                                Address: 380009

                                Dear team,

                                Mobikwik application has given me supercash of 8000 rs in the month of dec-2017, having validity of 3 month. Mobikwik has updated terms and condition that one can use only 1000 supercash in a calander month. According to this terms and condition for 8000 supercash, one required 8 months validity for 8000 supercash, but they denied to increase validity of my supercash and they denied to increase supercash usage limit. There must be many customer to whom they have fooled by giving non usable supercash. Required strong action against mobikwik team.

                                Regards,
                                Mobikwik customer
                                Mobikwik customer support has been notified about the posted complaint.
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                                  S
                                  Snehil Khemka
                                  from Kolkata, West Bengal
                                  Dec 19, 2017
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                                  This a complaint regarding my landline bill payment. Bill amount of rs 394/- was paid using mobikwik wallet but the transaction is not successful as the amount is not transferred to the third party. It's been 10 days since the payment was made and no response is seen from mobikwik. This is highly harrassing and disappointing. Please check this asap.
                                  Email - id: khemka. [protected]@gmail.com
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    K
                                    Kanchan kanchan
                                    from Delhi, Delhi
                                    Dec 18, 2017
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                                    Address: New Delhi, Delhi

                                    Hi,
                                    I have transferred rs 900 to a number that is not in use on mobikwik by mistake and therefore the amount has not been received. I would like a you to refund my money in my mobikwik wallet.

                                    The number to which i have transferred money is [protected]

                                    Also, i had registered complaint at https://www.mobikwik.com/help, but still didn't get any response.
                                    So kindly help me for refunding my money.
                                    Thank you.
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      S
                                      sbj227
                                      from Delhi, Delhi
                                      Dec 18, 2017
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                      On dec 17, 2017 i added inr 2500 in my mobikwik wallet. But, only 1501 was added in my wallet.
                                      In history, it shows inr 2500 added successfully and in next transaction it shows "wallet debit against bank transfer recovery" and inr 999 is deducted from the wallet. There is no invoice or detail of this transaction. I've tried contacting customer care but so far i haven't got any response.

                                      Nirbhay kumar
                                      [protected]@gmail.com
                                      Mobikwik customer support has been notified about the posted complaint.
                                      I added money and 999 is deducted and the following transaction occurred out of nowhere. this is foul play.
                                      I want my money back, you cut money for no reason without informing how can i trust you this is clear cheating practices

                                      Dec 28, 2017 2:15PM
                                      Wallet debit against Bank Transfer Recovery
                                      Transaction Id: [protected]fcd
                                      ₹ 999

                                      Kindly help
                                      Devansh Jain
                                      [protected]
                                      [protected]@gmail.com
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                                        A
                                        ashma bano
                                        from Delhi, Delhi
                                        Dec 18, 2017
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                                        Address: 201005

                                        I have today i have doing my aircel mobile recharge from mobikwik of rs 50 but transaction is not complete on last moment find the error on screen but 50 rs deducted from my cbi bank account kindly check and resolve my issue bcz this problems many time times came but no any solution kindly resolve at this time and refund my amount in my aircel phone number. Kindly do that thanks.
                                        Mobikwik customer support has been notified about the posted complaint.
                                        Dear Ashma,

                                        We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

                                        Aircel No.:
                                        Date of offer message received:
                                        Recharge Date:
                                        Mode of recharge:
                                        Transaction ID:

                                        Regards,
                                        Aircel Social Media Team
                                        Dear Ashma,

                                        We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

                                        Regards,
                                        Aircel Social Media Team
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