Claimed

Mobikwik Complaints & Reviews

1
Updated: Dec 1, 2025
Complaints 7161
Resolved
862
Unresolved
6299
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobikwik reviews & complaints page 201

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rufaroy
from Raha, Assam
Dec 30, 2017
Report
Copy

Address: 825351
Website: www.mobikwik.com

Mobikwik customer care helpline number [protected]mobikwik customer care helpline number [protected]mobikwik customer care helpline number [protected]mobikwik customer care helpline number [protected]mobikwik customer care helpline number [protected]mobikwik customer care helpline number [protected]mobikwik customer care helpline number [protected]mobikwik customer care helpline number [protected]mobikwik customer care helpline number [protected]
Mobikwik customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    Chamar Balvantbhai s
    from Ahmedabad, Gujarat
    Dec 29, 2017
    Report
    Copy

    Address: 383001

    Hello my bill payment reqasted failed but my money in deducted in my bank account please fast solve my problem and refund my money in my bank account please money send id pos/h/mobikwik/[protected]. Please refund my money in my bank account [protected] and my money fast refund please and please sent mail this id bschamar.[protected]@gmail.com ok please fast solve my problem
    Mobikwik customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      AakashSadar
      from Noida, Uttar Pradesh
      Dec 28, 2017
      Report
      Copy

      Website: Mobikwik.com

      Mobikwik has a feature that when you shop something using Mobikwik Wallet you get Cash Back. So that cash back is our money. But they they don't return the money to the wallet. They return it in the form of Supercash. The fault in the Supercash is that whenever you are making a payment you can avail only 10% of the available Supercash Balance. So as the amount of Supercash decrease the amount to avail (of supercash) on payment decreases and a time will come when you are can avail only negligible amount of Supercash to the Payment and another bad factor is that this Supercash is only available for 3months. Our money is available to us only for 3months. We can not transfer this supercash to bank account or any other wallet. So if someone has say 500 or 1000 Rs. stucked as Supercash and he is not able to use it for 3months all of his money is gone. And is taken by Mobikwik. And for other example : because of 10% of the supercash balance availability lets say a consumer uses a lot of it but he can not end it practically. Lets say 1Re. Is left unused. And millions o[censored]sers are using mobikwik and they all leave their 1Re. because it not possible to end. That means Mobikwik gains or we can say steal Million of Ruppess just like that.
      So please take action against it. Make this stop.
      Mobikwik customer support has been notified about the posted complaint.
      Mobikwik is [censored] & frod & very bad service
      I am not change my super cash to wallet blance
      Mobikwik is [censored] & frod & very bad service
      I am not change my super cash to wallet blance & mobikwik customer care mobile number are not working
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Devansh_0Jain
        from Dhamtari, Chhattisgarh
        Dec 28, 2017
        Report
        Copy

        Website: www.mobikwik.com

        I added money and 999 is deducted and the following transaction occurred out of nowhere. This is foul play.
        I want my money back, you cut money for no reason without informing how can i trust you this is clear cheating practices

        Dec 28, 2017 2:15pm
        Wallet debit against bank transfer recovery
        Transaction id: [protected]fcd
        ₹ 999

        Kindly help
        Mobikwik customer support has been notified about the posted complaint.
        My account is also disabled mail id: [protected]@gmail.com
        phone no: [protected]
        MY NAME IS RAVI KUMAR
        please resolve my problem in my wallet i have 5000
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          adhil azad
          from Guruvayur, Kerala
          Dec 28, 2017
          Resolved
          Report
          Copy
          Resolved

          Address: Kollam, Kerala, 690533

          I transfer money to my bank account from my mobwikk wallet the money is deducted from wallet but dont get money to my bank account my money is not refund to wallet also where is my money the money is deducted and my money not get to the bank where is my money the mobiwikk has no fixed custmer care number when we call they telling phone is switched off i want my money back
          Dec 28, 2017
          Complaint marked as Resolved 
          my money is deducted from my wallet but in my bank avmccount that money not come i dont get my money from you but deduction from your wallet my phonenuber:9544731978 my mail id :[email protected] i dont have ur proper customer care number yesterday today mornig i transfer money to my bank account from my mobiwikk wallet the money is deducted from my wallet but money not get to the bank account ho long take
          Mobikwik customer support has been notified about the posted complaint.
          Dec 28, 2017
          Updated by adhil azad
          i want my money back how many time to taje transaction
          I made payment with debit card .The was deducted for my account but the recharge to my jio mobile no. [protected] is not made till now .It is almost been 12 hours but the recharge is not done.Please help me .I am a student i can not afford to recharge again please help me.
          adhil azad's [Complaint's author] reply, Dec 28, 2017
          they telling to me 7 days for transaction
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            goonj net
            from Shimla, Himachal Pradesh
            Dec 27, 2017
            Report
            Copy

            Address: 136034

            Bipin or upasana aapka co khatam hone ko hai... Itne bad review - mere 15000 payment refund karo... [protected] [protected]@goonj.net, fe. Ea.[protected]@gmail.com

            I am developer, i give 2000 + one star * review in android app..

            #mobikwikfraud #bipin #upasna #mobikwik #fraudcompany

            Agar inhone payment vapis nhi kiya to me case file karne wala hun..

            [protected]@mobikwik.com
            Mobikwik customer support has been notified about the posted complaint.
            My security pin has been blocked Mera transaction pe Atka Hua Hai T shirt Kapda aur vo account mai transfer nahi ho raha hai baar baar transfer documents upload documents document upload karne ke bad bhi yahi batata h
            Hlo sir, where is my credit back (refund). I had added Rs 1100 on 07/12/2017, but it didn't come to my mobikwik account wallet. It is already 15 days gone. My debit card number is: first 6 digits are (607093) and last 4 digits are (6214) by which I had made the payment/transaction.
            My Mobikwik wallet is disabled.mobile no:[protected]..I am add money 9800 hundred and 5000 thousand transfer, but my id is disable before 5hour .so plz i request u plz my id enable.please resolve my problem.
            If you have no resolved my problem I will case file in court.
            Helpful
            Found this helpful?
            3 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Mukesh1987
              from Jaipur, Rajasthan
              Dec 26, 2017
              Report
              Copy

              Address: 302033

              Dear sir, here i am mukesh bansal. I processed bus ticket from jaipur to udaipur on 26/12/2017 at 10 pm via mobile no [protected] but ticket was not confirmed on concerned bus operator when i reached there and money (400) was also deducted.
              I request to mobiwik director to refund my ticket expenses (400) and my tempo charge (200) in ideal manner.
              Mobiwik site is not faithful site for bus booking.
              Mobikwik customer support has been notified about the posted complaint.
              Ive made payment to Mobikwik for bus reservation of Rs 656 on Oct 14 2017, but till date no refund has been made neither did i get any confirmation regarding the bus reservation.
              Even after filing complaints, no response related to refund.
              I try to book tickets through mobikwik wallet and it says otp has sent but I not received any otp and finally it showed otp has been sent maximum times.I am not able to transact in my account.please reply soon
              My user id disabled pls unlock my account shubham.[protected]@gmail.com
              Mobikwik asked for Aadhaar number and offered 50Rs and fooled me. Because it is named as ""supercash"". To use this I have to make transition of 5000Rs. I don't want your 50Rs, "" supercash""

              I don't want my LPG subsidy and other subsidy to go to mobikwik app. Please delink my Aadhaar.
              My mobile number is [protected].
              Helpful
              Found this helpful?
              4 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                Nitin Satpute
                from Mumbai, Maharashtra
                Dec 26, 2017
                Report
                Copy

                Address: 400043

                invoice

                Upgrade your wallet

                Complete your kyc as per rbi guideline

                Upgrade

                add money recharge transaction history redeem voucher help about us download app logout

                Add money

                Redeem

                History

                Supercash

                Billed to

                [protected]

                [protected]@gmail.com

                Summary

                Order #

                5612eaa2db712

                Date

                26 dec 2017, 12:22 am ist

                Productamount

                Money transferred to [protected] 26 dec 2017

                ` 1, 320total amount` 1, 320...

                But my mony not refunded plz refund my moneyplz yaar
                Mobikwik customer support has been notified about the posted complaint.
                Dec 26, 2017
                Updated by Nitin Satpute
                Wallet debit send mony 1320 but ac not recied plz aap muje mere paise refund kariye ...mobikwik...nahi to mai high court sc tak jaunga ...aaur aap per mukdma chalunga...aaj mere jaise aap kitno ko aise hi karte hooo...aap ford giri band karo plz my mony trasfer

                  Invoice

                Upgrade your wallet

                Complete your KYC as per RBI Guideline

                Upgrade

                 Add Money Recharge Transaction History Redeem Voucher Help About Us Download App Logout

                Add Money

                Redeem

                History

                Supercash

                Billed to

                [protected]

                [protected]@gmail.com

                Summary

                Order #

                5612eaa2db712

                Date

                26 Dec 2017, 12:22 AM IST

                ProductAmount

                Money transferred to [protected] 26 Dec 2017

                ` 1, 320TOTAL AMOUNT` 1, 320
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Akhil Kamble 12
                  from Pune, Maharashtra
                  Dec 25, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Satara, Maharashtra, 415001

                  I was trying to transfer money from mobikwik wallet to my bank account. But my transaction has been failed. I tried thrice and money deducted thrice times. Total amount is ₹1236. But still i didn't get cashback. Nor get any message from mobikwik company about transaction failure. Please give me my refund as soon as possible.
                  I am not blaming to your company. It happens. I already registered a compaint but still it didnt solve. I tried to contact customer but didn't get any response. I don't know what to do?
                  Even i am so tense. I can't sleep right now.
                  I am a poor student. For me ₹1236 is a big amount.
                  Please give me my cashback.
                  Dec 26, 2017
                  Complaint marked as Resolved 
                  My payment has been done by IMPS. all payments received in my bank account.mobikwik company customer care sent me message about solutions and they solve all problems related to my transaction.thank you for the help
                  Mobikwik customer support has been notified about the posted complaint.
                  Dec 25, 2017
                  Updated by Akhil Kamble 12
                  My name is akhil anil Kamble
                  My MobiKwik account number is [protected].
                  Please solve my issues as early as possible.
                  Sir iam One wrong recharge One jio no Pe Kia the amt 459.iam revers my account pechaia
                  Hello I'm Keshav Kumar
                  One day I'm add money to my mobikwik account rs=1000. Date was 20/12/2017 wallet but money was not add and amount was debit my bank so please refund my balance urgently add picture in red mark this is debit my bank account balance
                  Sir my mobikwik id is not send money to my account and not recharges my mobile
                  This always get my documents summit
                  Helpful
                  Found this helpful?
                  3 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    rajrekhate26
                    from Indore, Madhya Pradesh
                    Dec 24, 2017
                    Report
                    Copy

                    Money isn't transfer to my bank account... Application says please upload ur aadhaar card and add money in mobikwik, so please resolve my problem pleasemoney isn't transfer to my bank account... Application says please upload ur aadhaar card and add money in mobikwik, so please resolve my problem pleasemoney isn't transfer to my bank account... Application says please upload ur aadhaar card and add money in mobikwik, so please resolve my problem pleasemoney isn't transfer to my bank account... Application says please upload ur aadhaar card and add money in mobikwik, so please resolve my problem pleases
                    Mobikwik customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sai suhas
                      from Ongole, Andhra Pradesh
                      Dec 24, 2017
                      Report
                      Copy

                      Address: Hyderabad, Andhra Pradesh, 500039

                      I've cancelled the product in jabong and mode of payment was through mobikwik... I didn't yet get the refund... I want the refund as soon as possible. Please make it fast..
                      I have cancelled the order and there was not even a notification of refund
                      I need the erefund very urgent please try to solve it fast..
                      I will be very thankful if it was made fast
                      Order i'd :[protected]
                      Mobikwik customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        smali6463
                        from Guntur, Andhra Pradesh
                        Dec 23, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Guntur, Andhra Pradesh, 522006

                        As i booked irctc ticket and paid the amount of rupees 419.41 on 26/11/2017.
                        Due to my personal problem i cancelled my train tickets. Later after some time i got a message from irctc that i we'll get amount of rupees 200 as a refund for cancelling the ticket..

                        Till now i didn't receive any amount in to my mobikwik account.
                        So i request the authorised person do the favour and refund the amount as early as possible...
                        Thank you..
                        Regards
                        S. Mohammad ali
                        Mobikwik account number is [protected]
                        Dec 24, 2017
                        Complaint marked as Resolved 
                        They didn't neither mailed me nor made a call to me... I was just waiting for the response and waiting for their call...
                        Mobikwik customer support has been notified about the posted complaint.
                        Dec 25, 2017
                        Updated by smali6463
                        Thank you...
                        Jan 16, 2018
                        Updated by smali6463
                        Waiting for the response from the mobikwik representative...

                        What I do if they didn't credit my back in to my account...
                        Jan 28, 2018
                        Updated by smali6463
                        Waiting for the status...
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Mahak Banka
                          from Delhi, Delhi
                          Dec 22, 2017
                          Report
                          Copy

                          Address: 110059

                          Hello,
                          Two days back i was paying my electricity bill of rs 3720 through mobikwik. The money got deducted from my account but it showed transaction failure and my bill was not paid. My electricity bill is a red bill and i am already late in paying the bill. Please refund me my money by today as fine charges are getting added day by day will you pay that fine?
                          Also if transaction got failed waiting for 7-10 days for a huge amount is not acceptable. Also i got no revert after posting my problem when it was mentioned that i will get the reply in 24 hours.
                          Please try and understand that its neccessary for me to pay my bill otherwise my electricity connection will get deducted, i don't want my christmas to go without electricity at home. Its featival time and you are doing so much of delay.
                          I am attaching screenshots of my bank deduction money also the failure message by mobikwik.
                          My email id is [protected]@gmail.com and my phone number is [protected].
                          My ticket id is #7454295
                          Please revert as it is very urgent for me.
                          I did so many mails but got no revert. Please help.
                          Mobikwik customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            vaibhav kumar
                            from Delhi, Delhi
                            Dec 21, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            I WAS MAKING A PAYMENT OF 6129 BUT THE TRANSACTION WAS FAILED AMOUNT IS DEBITED FROM MY ACCOUNT BUT I STILL DON'T THE IT CREDITED IN THE MOBIKWIK ACCOUNT NOR IN THE GATEWAY WHERE I WAS MAKING A PURCHASE . PLEASE LOOK INTO THE MATTER IMMEDIATELY ...
                            DETAILS ARE : txn#218643 debit card 510XX5667, I made the transaction on 21 december 2017 . please look into the matter .
                            Dec 21, 2017
                            Complaint marked as Resolved 
                            MOBIKWIK IS AWESOME, THANKS
                            Mobikwik customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Ashish Kumar Donda
                              from Siwan, Bihar
                              Dec 21, 2017
                              Report
                              Copy

                              Address: 380009

                              Dear team,

                              Mobikwik application has given me supercash of 8000 rs in the month of dec-2017, having validity of 3 month. Mobikwik has updated terms and condition that one can use only 1000 supercash in a calander month. According to this terms and condition for 8000 supercash, one required 8 months validity for 8000 supercash, but they denied to increase validity of my supercash and they denied to increase supercash usage limit. There must be many customer to whom they have fooled by giving non usable supercash. Required strong action against mobikwik team.

                              Regards,
                              Mobikwik customer
                              Mobikwik customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Snehil Khemka
                                from Kolkata, West Bengal
                                Dec 19, 2017
                                Report
                                Copy

                                This a complaint regarding my landline bill payment. Bill amount of rs 394/- was paid using mobikwik wallet but the transaction is not successful as the amount is not transferred to the third party. It's been 10 days since the payment was made and no response is seen from mobikwik. This is highly harrassing and disappointing. Please check this asap.
                                Email - id: khemka. [protected]@gmail.com
                                Mobikwik customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Kanchan kanchan
                                  from Delhi, Delhi
                                  Dec 18, 2017
                                  Report
                                  Copy

                                  Address: New Delhi, Delhi

                                  Hi,
                                  I have transferred rs 900 to a number that is not in use on mobikwik by mistake and therefore the amount has not been received. I would like a you to refund my money in my mobikwik wallet.

                                  The number to which i have transferred money is [protected]

                                  Also, i had registered complaint at https://www.mobikwik.com/help, but still didn't get any response.
                                  So kindly help me for refunding my money.
                                  Thank you.
                                  Mobikwik customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    sbj227
                                    from Delhi, Delhi
                                    Dec 18, 2017
                                    Report
                                    Copy

                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                    On dec 17, 2017 i added inr 2500 in my mobikwik wallet. But, only 1501 was added in my wallet.
                                    In history, it shows inr 2500 added successfully and in next transaction it shows "wallet debit against bank transfer recovery" and inr 999 is deducted from the wallet. There is no invoice or detail of this transaction. I've tried contacting customer care but so far i haven't got any response.

                                    Nirbhay kumar
                                    [protected]@gmail.com
                                    Mobikwik customer support has been notified about the posted complaint.
                                    I added money and 999 is deducted and the following transaction occurred out of nowhere. this is foul play.
                                    I want my money back, you cut money for no reason without informing how can i trust you this is clear cheating practices

                                    Dec 28, 2017 2:15PM
                                    Wallet debit against Bank Transfer Recovery
                                    Transaction Id: [protected]fcd
                                    ₹ 999

                                    Kindly help
                                    Devansh Jain
                                    [protected]
                                    [protected]@gmail.com
                                    Helpful
                                    3 other people found this review helpful
                                    3 found this helpful
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      ashma bano
                                      from Delhi, Delhi
                                      Dec 18, 2017
                                      Report
                                      Copy

                                      Address: 201005

                                      I have today i have doing my aircel mobile recharge from mobikwik of rs 50 but transaction is not complete on last moment find the error on screen but 50 rs deducted from my cbi bank account kindly check and resolve my issue bcz this problems many time times came but no any solution kindly resolve at this time and refund my amount in my aircel phone number. Kindly do that thanks.
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Dear Ashma,

                                      We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

                                      Aircel No.:
                                      Date of offer message received:
                                      Recharge Date:
                                      Mode of recharge:
                                      Transaction ID:

                                      Regards,
                                      Aircel Social Media Team
                                      Dear Ashma,

                                      We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

                                      Regards,
                                      Aircel Social Media Team
                                      Helpful
                                      Found this helpful?
                                      2 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        N
                                        navin goyal
                                        from Chennai, Tamil Nadu
                                        Dec 17, 2017
                                        Report
                                        Copy

                                        Address: Mumbai City, Maharashtra, 400053
                                        Website: mobikwik

                                        Hi. My email id is [protected]@gmail.com and mobile number is [protected]. I have made my mtnl bill payment by mobikwik and wrote to customer care whether my transaction was successfull or not. I got reply that it is successful. After 20 days i got message ur transaction was not successfull. Now late fees of rs 50 has to be borne by me due to mistake from mobikwik. Kindly remburse late fee amount.
                                        Mobikwik customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit