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Mobikwik Complaints & Reviews

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Last updated May 9, 2024
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+91 93 1392 5342
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2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 202

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A
Ajaykumarb1203
from Hyderabad, Telangana
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bus bookings

Address:Hyderabad, Andhra Pradesh, 500001
Website:mobikwik

Hi i am trying to contact your customer service but i did not get any response in the last 12 hours i made a bus booking from hyderabad - pune on november 26 21:50. I got the confirmation that bus is booked but when i am in the boarding point the bus has arrived but the bus contact person said that my reservation is not made for that bus and they are saying why did i book through mobikwik due to that i had to miss the bus to pune and i was...
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S
sherif123
from Basavana Bagevadi, Karnataka
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money not refunded - irctc booking related

Website:mobikwik.com

I tried to book a train ticket from irctc via your payment gateway (Mobikwik, bank zaakpay) on 13 november 2017. Transaction id [protected].
The ticket was not booked due to technical error. However the amount was debited from the bank account and no refund process has yet been initiated. We tried to contact mobikwik but the contact no is unavailable. Seems many consumers have similar complaints about the site. Pls look into this...
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B
Babu 9
from Jamshedpur, Jharkhand
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movie ticket booking on bookmyshow through mobikwik

Address:831011
Website:Mobikwik

Dear Team, I've booked one Movie ticket through Mobikwik on Book my show but as per the confirmation received I should have 100rs. supercash received on my mobikwik wallet but still I've not received the same;So kindly please look into the matter & resolve the same.My Mobile Number is:[protected] My email ID is: sujoy.[protected]@gmail.com.So please reverse my supercash amount as been committed earlier....
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R
Roma Saini
from Noida, Uttar Pradesh
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refund amount of cancelled tickets

Enclosed my cancelled bus ticket due to their personal reasons.
But we have not received my refund amount till now.
Kindly request you to my refund amount and any inquiry about it.
All details has mentioned in attached ticket.

Thanks & regards
Roma saini
[protected]
Email id [protected]@gmail.com...
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A
asifshaikh786
from Hubli, Karnataka
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amount not add in my account

Address:Dharwad, Karnataka, 580024
Website:www.consumercomplaints.in

I recharged on 11 november 598 rs on mobikwik online, before recharge i was called customer care, and conformed, if i online recharge 598 rs, i getting 300 rs cash back my account. That's way i recharge 598 online, according mobikwik police, whoever recharge more then 598, they getting 300 cash back. But still amount not add my account, even i complaints mobikwik customer care, but they not response me proper way, that 's i want raising complaints...
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S
Srinivasa Yadav
from Bengaluru, Karnataka
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jio number recharge not done amount deducted

Address:Bangalore, Karnataka, 560097
Website:www.consumercomplaints.in/new_complaint

I have made a transaction on mobiwik app to recharge to my jio no and amount has been deducted but recharge not done, and tried to log a complaint in help center as suggested but no use no operator id given and where do i register.
There is no customer care no the no which shared that's ivr its only suggest to log it in help center that already tried which is of no use, there is no way out to reach a person to at least to inform the...
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M
Mohit0909
from Pune, Maharashtra
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fake offer check

Address:Pune, Maharashtra, 411041

Its been just two day i have been using this app called mobkwik.they have fake offers giving its user fake offer and bad customer service.to avil the offer i need to be new user is the reply of the customer care reply but its been just 2days i have been using this app.its my third time now the customer care wont reply.the company offers fake offers

Check out there new fake offers...
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S
sankker
from Sarwar, Rajasthan
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electricity bill not paid till now

Address:Dungarpur, Rajasthan, 314001

I transferred rs 2650 for electricity bill for ajmer vidyut vitran limited on dated[protected]. But still bill not paid. Now bill increased to 2747 and in my mobikwik account balance is zero now. Means money deducted but bill not paid. Not able to contact mobikwik customer care. Their customer care no is non functional. Plz help to recover my money.
Thanks
Shankar lal singhmar
Mob. [protected]...
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G
GRaviShankar
from Mumbai, Maharashtra
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unauthorized purchase using my icici bank detail

Website:www.mobikwik.com

I am ravi shankar gautam. I had some issues with icici bank debit card online payments and complaint to the bank. Some body by name rahul tripathi had called me up from phone number [protected] posing as icici bank employee and asked me share some details of my account in order to resolve issues, some of which i shared after which i got suspicious and stopped. He has made two unauthorized purchases through mobikwik on 18 november2017 on 3.33...
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K
kamal 181992
from Noida, Uttar Pradesh
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account disabled for no reason

Hello sir,
I just opened my wallet after a few days and then i came to know that my account has been disabled for no reason. Atleast you should inform the customer about whatever you do in their accounts. I dont understand how can such a big company do like this to us. I have money in my wallet. I want you to resolve this issue as soon as possible as i need the money urgently. My email id is [protected]@gmail.com...
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N
Nadja Nathan
from Shirdi, Maharashtra
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not providing promised services

Hello,

After purchasing credit i only received an email of acknowledgement 24 hours later. I then purchased recharge of prepaid bsnl and 2 days later am stiil waiting for the recharge on my phone.

This is preposterous! This kind of service has an immediacy required. Now i'm trying to contact them and put complaints in form of tickets and again 24 hours later and when tracking the ticket it is still 'in progress'.br...
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Address:500010

I have recharged airtel dth [protected] for 300 which deducted through mobikwik app which says recharge sucessful however it has not been reached to my airtel dth account i have raised ticket on mobikwik 7217840 which came back as resolved however which is again not true because it has not reached still to my airtel dth account. We request you to take necessary action on this issue....
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S
sharad tarde
from Pune, Maharashtra
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recharge not done after payment.

Address:Gurgaon, Haryana
Website:www.mobikwik.com

I sharadchandra tarde holding your application on my mo. [protected]. I paid rs. 230.00 for idea recharge on 20 sept.17 & order no. Is en[protected]. Till today there is no recharge done by you & when i complaint to rbi on 31 oct. There is call from your company & the person said that the recharge not done by us, the money with us & we are going to return it within 24 hours, till there is no refund in my wallet pl. Urgently return it....
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R
R2k2
from Dehra Dun, Uttarakhand
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order pizza twice but rcvd only 1 order, thru dominos, bareilly

Address:Bareilly, Uttar Pradesh, 243001
Website:Mobikwik n dominos

I order pizza twice thru mobikwik on 13.11.2017 at 17:38, 17:50 n got confirmation message from mobikwik n mail from dominos, but i rcvd only 1 order, after complaining to dominos, they r saying that they rcvd only 1 order, i complained mobikwik they r saying from ur side order confmd, so mobikwik asked me to take written from dominos that they rcvd only 1 order, n dominos bareilly is not authorized to do it, nobody is tkn responsibility,...
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rajnish.munnu
from New Delhi, Delhi
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block my bank account a/c no. 3939000100091397

Website:www.mobikwik.com/help

Sir,

You are a mobikwik wallet account holder which has been registered by yourself providing details. You have also agreed to abide by the terms and conditions for operating mobikwik wallet account.

1. It has come to our notice that yourself have used mobikwik wallet account for illegal transactions whereby you have illegally transferred a sum of rs. 9000/- (Rupees thousand only) to your bank a/c no's.in...
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A
atam negi
from Delhi, Delhi
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wrong recharge for three times

I have done recharge on my bsnl number of himachal pradesh circle from mobikwik app from my phone of 20 rupees topup three times on different dates withtransaction id: bsn[protected], bsn[protected] and bsn[protected]
Instead of recharge of 20 rupees topup, 20 rupees sms plan was done on my number. Amount of 60 is dudected from my mobikwik wallet
Revert the transaction and refund the amount to my account...
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A
Apsap
from Guntur, Andhra Pradesh
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money cut from account but mobikwik shows 0 balance

Address:Guntur, Andhra Pradesh, 522002
Website:www.mobikwik.com

I transferred money from my bank account to mobikwik. Money got cut from my account but mobikwik shows 0 balance.

I tried their customer care and wrote email as well. The customer care number is a fraud as it gives absolutely no guidance nor lets you speak to any executive.

The email was sent back to me saying their inbox was full.

I want my money back or i am going sue them. Absolutely zero customer...
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S
Sudipto Nag
from Kolkata, West Bengal
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cannot log into my mobikwik account

I have created my wallet on 12th nov 2017, but after i click on send otp option, the otp has not cone to my mobile no. Which is [protected], i have done a jio recharge for 399, &after that i am facing this issue.. Plz help me so that i can log into my account...
Primary mobile no-[protected]
E mail [protected]@gmail.com

Plz solve this issue asap...

Thanks...
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V
Vinod1103
from Bengaluru, Karnataka
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mobikwik fraud money transfer to mobikwik account from icici credit card

Address:Hyderabad, Andhra Pradesh, 500050
Website:MobiKwik

I received call from mob. No. +[protected]/[protected] someone who said from icici bank, she said my reward point will expired within 3 days,
And asked my credit card no.

She made two transaction total worth of rs 20000 (Rs 10000 each transaction). Please do the needful and stop these two transactions (881061 and 688136) at the earliest possible...
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S
Saroj Godara
from Lucknow, Uttar Pradesh
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money not transferred to electricity bill

Address:Jaipur, Rajasthan, 302025
Website:www.mobikwik.com

I transferred rs 2250 for electricity bill for jaipur vidhut vitran limited. But bill not payed. Now bill increased to 2325 and in my mobikwik account zero balance is there. Means money deducted but bill not payed. Not able to contact mobikwik customer care. Their customer care no is non functional. Also help section in their website show invalid id every time. Plz help to recover my money....
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