Mobikwik Complaints & Reviews

Date of incident :- 15th jan 2018
Client number :- [protected]
Full description :- my uncle received fraud call from no. [protected] on 15th jan 2018 around 4 p. M. He said he is bank manager (Head office) of central bank of india and your debit card has to be renew today if not done than you will be charged rs. 1700/- as renewal fee. So my uncle provided debit card details and also otp number. He had made total three transaction of rs. 34, 996/-. After that when my uncle check the balance from atm, then he got to know that amount has been deducted from his bank. So we went to nearest police station and launch a complaint against this issue. They told us that we will investigate about this and will let you know. Today also number is working, i have call on this number on 16th jan so someone pickup the call and answer the phone. I believe if cyber cell is more pro - active they can catch this # and send him behind the bars. I request to investigate this issue asap, so that no more should be victim of this issue.
Resolution :- refund

Hello sir
I am milind badgujar i booked shivam travels from pune to dhule date 16/01/2018. I want cancel this ticket for family problem. No any option or contact number for cancellation ticket so i want cancel this ticket argently.

Booking name: milind badgujar
Bus operator: shivam travels
Seat no: 15, 16

Plz urgently solved this problem. And inform me.. Plz

Mobikwik had started with supercash as cashback for transactions. This is concept to cheat customers. They have made sure that customers get supercash for almost every transactions. The worst part is that they don’t give you means to redeem your supercash thereby much of your supercash gets wasted since supercash will expire in 3 months time. I have around rs.675 supercash which is waste since i am unable to redeem it. This is one way of cheating customers of their hard earned money.

This is to inform that a fake transaction of rs 15299 has been done on my credit card on 8th jan 18
Card and mobile were lost at the same time and two fake transaction of rs 15229 were done on my secondary card no - [protected] were done to mobikwk and pay u money.

Its a request to plz check and stop the payment as i have already complained to sbi credit card team.
Plz contact me if required on my ph no-[protected], [protected] (No is not working reissue of no is in process)

Hi i have bajaj emi card and i would like to purchasing in my bajaj digital card but i'll login in the app my password and email address incorrect showing so please resolve my issue. A also face the problem in mobikwik bajaj wallet app i have requested to you please fast resolve it.
My details are below mentioned.

Regards
Shahid hussain
[protected]@gmail.com
Shahid husain

Dear sir, i have transferred amount rs 5000 to mobikwik wallet number [[protected]] in place of mobikwik wallet number [[protected]] due to mistake.
So, please refund this amount into my mobikwik account number [[protected]]

Order no :-5629ef14e50d4 dated 13/01/2018

So kindly help me for refunding my money.
Thank you.

Dear sir, i have transferred amount rs 4255 to mobikwik wallet number [protected] in place of mobikwik walllet number [protected] due to mistake.
So, please refund this amount into my mobikwik account number [protected].
On contacting to that mobile number, the mobile number is getting switched off. So plz kindly resolve my query
Order no :- 562904e817b28

The company gives cashback on some payments in the form of supercash but unlike other e commerce sites like paytm, freecharge, etc. The supercash cannot be utilised like ready cash. Further the site keeps on changing its policies every now and then and prohibits the cashback given to be utilised as free cash. It has limited its use recently to only local stores which are basically not acceptable for the common people for shopping - there are food outlets but that too limited and being health conscious nobody would like to have outside food regularly. Further outside delhi there are very few options left for customers. Written to mobikwik many times but whereas one can earn supercash but cannot use it indiscrimately. Further as per their faqs only 5% or 10% of the supercash balance can be utilized for one transaction and the validity period although has been increased to 3 months but it does not solve our purpose-normally online transactions are done for bill payments and recharges but mobikwik has discontinued the use of supercash for payments. Cashback should be as good as cash then why restrictions by the company for its usage? I believe it to be an unfair trade practice. If the company is going to eat up our cashback money it should not go in for offers at all. Please look into the matter at the earliest with immediate action - the company's policies are against public interest

I have opened an account with mobikwik for e-wallet. I added rs5000/- into this wallet. Since last two days i am urgently trying to use this money for a payment to online shopping. Every time after login it is saying otp has been sent to your mobile number, but its never coming. This has cause mental stress. Loss of my valuable time in again and again trying to complete the payment through mobikwik.

Username for mobikwik: chemicool. [protected]@gmail.com

My name is sumit kumar. my problem is my security pin is blocked unblock you please fast it has been blocked for a long time i've been traying for a long time but if you can not unblock it, then do something for yourself. It was blocked 22nd december 6:20 pm please, try to unblock it as soon as you can. I'm having a lot of problems with this: i am not able to recharge and transition to b....

I ordered redmi y1from mi store and made transaction through mobikwik and my 10999 rs are deducted from my boi account. But as mobile is out of stock i don't get mobile.
I contacted to mi customer service via conversation, they are saying that as order id is not generated. Hence they did not receive any payment regarding online transaction.

They also mention that payment is done through mobikwik, so they are responsible to refund your money. After that i tried to contact mobikwik but unable to contact them.

Proceed my complaint as early as possible.

Mobikwik discontinued supercash transactions via recharge & bill payments without any intimation..
I have aprx 500 rs as supercash in my account which i cant use now.

Mobikwik says we can only use them at petrol pumps & loca stores but i don't use petrol pumps & local stores for any type of transactions..
Complaint ticket # 7597460 registered but they giving useless & copy pasted replys..
I want my earned money back.
Mob: [protected] & [protected]

Dear, i recharged my idea postpaid bill with a bank transaction amount of rs.602/-. The status of the webpage shows invalid, but money was deducted from my bank account and still not credited into the mobikwik wallet. Reading all the reviews here, i am very much concerned, kindly refund my money or atleast credit it to my wallet. My email id is [protected]@gmail.com and my registered mobile number is [protected]. Thanks in advance. Kindly do the needful.

Please reverse my balance cause by mistake recharge is done of another customer except mine tran id is rj[protected] and mobile no type by me [protected] instead of [protected]. Last digit typed by me 7 instead of 4. Please raise my query urgently and solved the solution. I’ll try to get touch with that person but that no is switched off. So plz revert my balance by contacting with jio co. Thanks

Dear team

I am atul sakalle from ahmedabad. I have approx 2000 rupees of super cash in my wallet. But it isnot worth for me.
As per conditions i cant pay the bill or recharge. Only 10% super cash i can use in each transaction.
That is fine i agree with this condition. But why i cant use this super cash in shopping in other site like shopclues.

Please guide or suggest.

Please dont ignore this mail

Hello,

My mobikwik account has been disabled and i have initiated a mail to mobikwik on last month and i have submitted all the required documents which they have requested. I have written 40+ mails no one is responding properly and more over customer care call center is also not there. My money has been strucked in the wallet and iam in financial problems. No one is responding for the mails and calls. I don't no how to handle in this case. Can anybody help on this,!?

My mobikwik account details : [protected]
Mail id : [protected]@gmail.com

I made payment on 30th dec 2017 at local outlet through mobikwik app via scanning the code.

There is the mobikwik running offer on 5% supercash consumption on payment at local store /dairy which i have attached as images.

But there is no consumption of 5% of my existing supercash on this payment.

Whole money was deducted from my wallet & my supercash wasn't used.

They give me 15/ supercash. As per offer you don't get supercash but you can use supercash.

Honestly as per the offer i want 5% consumption of supercash on this transaction & don't want to get supercash.

Please deduct money from my existing supercash in this transaction.

Also i complain on this at mobikwik help section but they are ignoring my complaint with laziness as per ticket id #7525936.

You can see their replies in this ticket are just copy paste type.

They don't want to go through the issue because they are wrong & also because they know they are cheating in this case.

I request you to go deeply through the issue & refund me.

My mail id - [protected]@gmail.com.
Co. No. [protected].
Ticket id #7525936.

I am a regular user of mobikwik and i use in in my iphone since in ios app hotel booking option is not available so i logged in my account in an android device. It was working fine till yesterday but today i am getting user disabled. I need to do an urgent transaction please recover my account asap. My registered email id is [protected]@gmail.com

I have done electricity bill payment (Rs. 1170/-) from mobikwik on[protected]. But still my electricity bill was showing not paid it means still the same bill generating after payment also.
Money was not transferred to electricity department but deducted from my account.
Let me know the processing will be for how many days.
Kindly look into this and do the needfull at the earliest.

I made a payment for rs 580/ to mobikwik on 30.11.2017and made purchase from goafers thru mobikwik for rs 524/on 1.12.2017. Mobikwik neither shows this transaction nor credit amount rs 56/+ cash back from mobikwik. This is a clear case of cheating and forgery. My mobile no is [protected], i wish to change this number to [protected] due to poor network but not possible on mobikwik. I dialled their customer care nos [protected], [protected], [protected] & [protected] but no response